Reinstalling InDesign CS3
I am having problems reinstalling InDesign CS3 on Windows 7 Professional. After an update I was having problems with a couple of my design programs InDesign CS3 and Micromedia Freehand. I have reinstalled Freehand and have tried to reinstall InDesign but am unable. After I start the installation program it is asking to install another disk. This program came with only 1 disk.
You should have three options: Install Pagemaker, supply the serial number from your Pagemaker license, or insert the Pagemaker installer disk at the prompt. The first and last of those may be problematic on a new system, though I have PM 7 installed here on Win 7 pro. Ocassionally the DVD drives on new machines don't seem to like some of the older install disks and either refuse to install or refuse to confirm the media during an upgrade operation.
Similar Messages
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I was a longtime PageMaker user, and upgraded from PageMaker 6.5 to InDesign CS3 a few years ago. I'm not a designer, so use it mostly for family projects. Last month my computer died and I took it to a computer shop, where they had to wipe it clean (saving files), which required me to reinstall all my software. No problem with anything except the InDesign. Because it was an upgrade, it wants the serial number from my PageMaker, which I discarded not long after I originally upgraded to InDesign. I want to be able to use it (I did pay for it, after all -- even if it isn't the most current version anymore). I "chatted" online with Adobe technical support, but they said they can't help me because it's not a current version. Is there anything I can do to be able to use this program that I paid for? Any help is much appreciated.
I'm sure I registered my PageMaker, but I was using a different email at that time, and I'm unable to log in to Adobe using that email address (and the various passwords I was using way back then). My current profile shows my serial number for my InDesign -- and my registration date in 2008. Maybe I shouldn't have discarded the PageMaker serial number, but still.... they have a record that I legitimately installed it in 2008.
I got an email response after my online "chat" and it didn't even refer back to me and my problem. It didn't even get my name correct! Doesn't make me feel very confident in the level of support... Here's that email, copied and pasted:
Hi Seved,
Thank you for contacting Adobe.
You had contacted us regarding the installation issue with Photoshop Elements 12. Please download the trial version of Photoshop E lements 12 and click on the license this software option and enter teh serial number. Unfortunately chat got disconnected in betwe en the conversation.
For further assistance please feel free to contact us at any point of time.
Live chat is available for 24hrs and 7days a week. -
Is there a way out? I would want to lose the programmes. They served me alltogether well. The hotlines do no longer support me.
Neerfeld what specific error message do you receive when you open Photoshop or InDesign CS3?
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Hi,
I will plan to upgrade computer to Window 7 but i have problem , i don't have a CD installation
somebody can share me with link to download InDesign CS3 5.0.2.
TNXhere you go: http://prodesigntools.com/download-adobe-cs4-and-cs3-free-trials-here.html
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Re installation of Indesign CS3
reinstalled Indesign CS3 due to updating operating system. can launch the program, but can't open document. says plug ins need to be updated. HELP!!
You might be right, but 99.9% of the time users are incorrect about the versions they've used and forgot that they had a newer version as well. The version numbering doesn't help the confusion (CS3 is version 5, and CS5 is version 7, for example). If you are basing the "same version" assertion on the icons, that's a red herring. With only CS3 installed, that's all the OS knows about and all files will appear to be CS3.
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InDesign CS3: Only shortcut keys work
Hi all, I need some help.
I have a client who is running Windows 7 Home Premium 64-bit edition. He has Adobe InDesign CS3 which he purchased via the internet about 2 years ago now. The program has been installed since then.He has only today started to try to use the program.
The program loads fine. He makes a new document fine. When he tries to click any buttons on the left (Text, Pencil, Select, etc) nothing happens! If he presses the keyboard shortcut (ie presses T for Text) it works fine. The buttons are not responding to the mouseclicks at all!
Does anybody kow what might be causing this issue?
I have disabled UAC, uninstalled, and reinstalled InDesign CS3 but the darn thing refuses to work as it should. I have run the program as Administrator and set it to XP + SP3 compatability mode. Still it refuses to work!
Help pleaseThanks Bob. I will visit my client tomorrow and see if this works.
My client has a higher than normal (150% I think) DPI because he is a bit sight impaired.
If setting the DPI back to normal makes CS3 behave then he will have another issue because he won;t be able to see other things clearly.
I wonder why Adobe cannot fix this interesting feature that their software has? -
Problems installing InDesign CS3 updaters on Mavericks OS
After getting a new hard drive installed on my MacBook Pro and getting Mavericks OS, I had to reinstall InDesign CS3. I re-installed CS3 with my original DVD and downloaded the most current updater - 5.0.4 associated with InDesign. This updater when installing, is behaving weird. It is taking an unusally long time and not finishing the download process at all. InDesign also does not want to open any of my files.
Any ideas on what is going on? I am not yet ready to upgrade to Adobe CC.
Thanks in advance!I have just been through this loop and, like you, don't want to use CC.
The updater hung repeatedly, but after I'd killed it, I appear to have a working v 5.0.4, although I've not tested it in anger yet. The only issue so far is that the updater crashes unfailingly on launch. However, as 5.0.4 is the last version, this is just an irritation.
Does anyone know how to kill the updater for good? -
I bought a Mac PowerBook in 2008. It came with InDesign CS3. I did not use it. My computer was stolen in 2014. I had backed up the hard drive. I reinstalled on my new Mac laptop. I want to use the CS3 now. It will not download or install. What do I do?
From where are you trying to download it?
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InDesign CS3 crashes without error when opening any 2nd InDesign file
Issue: InDesign CS3 crashes without error and remains resident in memory if we have an InDesign file open and attempt to open a second InDesign file.
OS: Win XP SP2
InDesign Version: 5.0.2
Hardware: Dell Precision WorkStation T3400, 4 gigabytes of memory, Intel Core2 Quad processor Q6600
Details: No messages in the event viewer about the problem. We renamed the InDesign Defaults and the InDesign Saved Data file. We removed Creative Suite, restarted and then reinstalled Creative Suite (I could not remove and reinstall InDesign individually). We have created a new Windows profile for this user. I have one computer having the trouble. Other InDesign installations are working fine. This computer has 559 files in C:\windows\fonts. Other people that are not having the problem have a larger number of fonts installed.
The issue is not file specific. We are not running out of memory as I checked the task manager after the first InDesign document is open.
Why is opening a second document different than opening the first document?Hello Peter and Josh,
I'd just like to assert that I am having the exact same problem as Josh. I've spent the time to go through the steps listed above and have found the same results.
The issue as we see it multiple times daily is as follows:
(1) User opens File1 (everything works fine)
(2) User goes to open File2 (via explorer or via file->open) or print File1
(3) The User Interface for ID disappears (InDesign.exe still appears in Task Manager and is NOT listed as "Not Responding", ID does not appear in the Task Bar)
(4) The only way to continue work is to End Task/End Process InDesign.exe and relaunch.
No error messages appear, no error logs are created(that I can find). Non-related concerns caused us to upgrade this users PC. With a completely new install we are still having the problems. The systems are listed as follows:
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Newest Hardware: Custom Built Computer, 4GB RAM installed (3.24 recognized by windows), Intel Core2 Quad processor Q6600 @ 2.4Ghz
OS: Win XP SP2 (fully updated minus SP3)
InDesign Version: 5.0.2
Older Hardware: Custom Built Computer, Intel D945GTP Motherboard, 2GB RAM installed, Intel Pentium D processor @ 2.8Ghz
Troubleshooting:
(1) Alt+Space and M then using arrow keys moves every other window the user had opened other than In-Design. The user has two monitors. (a) 1280x1024 and (b) 1200x1600 (yes she uses the monitor rotated 90 degrees
(2) Log files - Non exist in the C:\Program Files\Adobe\Adobe InDesign CS3 folder. I've also done a search across the entire hard drive for any "*.log" files, none of which were adobe related.
(3) Default Printer - Changing the default printer to Adobe PDF is not really an option. I was able to convince the user to temporarily switch to a different networked printer and await the results (most likely today or tomorrow it should recreate)
(4) /3GB switch - Getting that last 700 something MB of memory isn't an issue. I've run MemTest.exe on all the available system memory overnight in a "burn in" test. The system ran fine the sticks were nice and warm when I got in from all the hard work :)
(5) Order of Opening - The problem repeates regardless of order. The trick seems to be opening File2 or printing File1 (I had the user only work on one file at a time (required her to close any open files before opening the next, that wasn't fun for my user but the system didn't crash on opening in this scenario, just on printing. Obviously not a permanent work around)
Any help here would be much appreciated as this has been plaguing us for months now. -
We have an issue with InDeisgn CS3 crashing on a regular basis randomlly 3-6 times per night while publishing a newspaper. The environment is a small newspaper. The affected systems are 5 editors iMacs running iOS 10.6.8 and 4GB RAM. They use InDeisgn, InCopy, and Photoshop at the same time along with Mediaspan Newsedit/IQue to access pages, and graphics/images are stored on a file server. They print to an HP Laserjet 5200 and a Sharp MX3100 copier. While they do get a few crahses on the large Sharp copier while pirint, they get many more crashes when printing to the HP Laserjet 5200. All 5 computers are clones, so they are all based on the same image and they all encounter crashes when printing, and while doing other things such as opening files.
This problem has been happening for the past 6-9 months, and I cant determine what may have changed to have caused it. I have already cleared the PPD's, as well as the crash recovery folders. I have ran DiskWarrior 4.3 on all of them as well as the normal Apple disk maintenance software. The Adobe Suite is CS3 with the latest service pack. I have recently ordered an addtional 4GB of RAM to bring thre of them from 4 to 8 GB in an attemtp to see if there is any difference in crashing.
I have many crash logs from both printing, as well as non printing. Because Printing is more of an issue and happens more than non printing, I will post the most recent printing crash log. I can follow up with a non printing crash log if that can help diagnose it better.
Thanks,
=================================
Process: Adobe InDesign CS3 [570]
Path: /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Adobe InDesign CS3
Identifier: com.adobe.InDesign
Version: 5.0.4.682 (5040)
Code Type: X86 (Native)
Parent Process: launchd [125]
Date/Time: 2013-03-03 19:27:33.318 -0800
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report: 449308 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 347556 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: A2F3363D-51FA-4BF5-A541-8B64748C2B26
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x93e3dc5a __kill + 10
1 libSystem.B.dylib 0x93e3dc4c kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93ed05a5 raise + 26
3 libSystem.B.dylib 0x93ee66e4 abort + 93
4 libstdc++.6.dylib 0x95d6cfda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x95d6b17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x95d6b1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x95d6b2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 AdobeAGM 0x0029c2cb AGMInitialize + 1368139
9 AdobeAGM 0x00330117 AGMInitialize + 1973911
10 AdobeAGM 0x002d3032 AGMInitialize + 1592754
11 AdobeAGM 0x002d44a6 AGMInitialize + 1597990
12 AdobeAGM 0x002cd653 AGMInitialize + 1569747
13 AdobeAGM 0x0015d8d5 AGMInitialize + 63061
14 AdobeAGM 0x0033d132 AGMInitialize + 2027186
15 AdobeBIB 0x0075d60d BIBInitialize2 + 15359
16 AdobeBIB 0x0075d6bb BIBInitialize2 + 15533
17 com.adobe.InDesign.Print 0x2154d18f GetPlugIn + 183995
18 com.adobe.InDesign.Print 0x215518b4 GetPlugIn + 202208
19 PublicLib.dylib 0x00f0d270 Command::DoImmediate(short) + 34
20 com.adobe.InDesign.Utilities 0x1eaa29c7 0x1eaa0000 + 10695
21 com.adobe.InDesign.Utilities 0x1eaa2bee 0x1eaa0000 + 11246
22 ...adobe.InDesign.AppFramework 0x1ddcd144 0x1ddb5000 + 98628
23 PublicLib.dylib 0x00f0e1d5 CmdUtils::ProcessCommand(ICommand*) + 55
24 com.adobe.InDesign.Print 0x21553920 GetPlugIn + 210508
25 PublicLib.dylib 0x00f0d270 Command::DoImmediate(short) + 34
26 com.adobe.InDesign.Utilities 0x1eaa29c7 0x1eaa0000 + 10695
27 com.adobe.InDesign.Utilities 0x1eaa2bee 0x1eaa0000 + 11246
28 ...adobe.InDesign.AppFramework 0x1ddcd144 0x1ddb5000 + 98628
29 PublicLib.dylib 0x00f0e1d5 CmdUtils::ProcessCommand(ICommand*) + 55
30 com.adobe.InDesign.PrintUI 0x23f91f6b GetPlugIn + 5559
31 WidgetBinLib.dylib 0x023a11fc CActionComponent::DoAction(IActiveContext*, IDType<ActionID_tag>, SysPoint, IPMUnknown*) + 34
32 ...aspansoftware.IQue.DragInUI 0x24a01df4 (anonymous namespace)::DoActualAction(IDType<ClassID_tag>, IActiveContext*, IDType<ActionID_tag>, SysPoint, IPMUnknown*) + 100
33 ...aspansoftware.IQue.DragInUI 0x24a067af DragInUIActionComponent::DoAction(IActiveContext*, IDType<ActionID_tag>, SysPoint, IPMUnknown*) + 997
34 com.adobe.InDesign.Actions 0x22ed8867 GetPlugIn + 5787
35 com.adobe.InDesign.Actions 0x22ecd95b 0x22ecb000 + 10587
36 WidgetBinLib.dylib 0x0239f17f MDefaultEH::KeyboardShortcut(IEvent*) + 473
37 WidgetBinLib.dylib 0x0239ea06 CDefaultEH::KeyDown(IEvent*) + 150
38 WidgetBinLib.dylib 0x0239ef8a MDefaultEH::KeyDown(IEvent*) + 162
39 PublicLib.dylib 0x00f25ab5 CEventDispatcher::DispatchToEventHandlers(IEvent*) + 157
40 PublicLib.dylib 0x00f25704 CEventDispatcher::DispatchEvent(IEvent*, IEvent::SystemHandledState) + 24
41 ...obe.InDesign.Application UI 0x1e10e025 GetPlugIn + 196289
42 ...obe.InDesign.Application UI 0x1e10c4eb GetPlugIn + 189319
43 com.apple.HIToolbox 0x9a5c1c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
44 com.apple.HIToolbox 0x9a5c0ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
45 com.apple.HIToolbox 0x9a5e37f3 SendEventToEventTarget + 52
46 com.apple.HIToolbox 0x9a5f56d7 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2161
47 com.apple.HIToolbox 0x9a5c2080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
48 com.apple.HIToolbox 0x9a5c0ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
49 com.apple.HIToolbox 0x9a5e37f3 SendEventToEventTarget + 52
50 com.apple.HIToolbox 0x9a6459de SendTSMEvent + 82
51 com.apple.HIToolbox 0x9a64535b SendUnicodeTextAEToUnicodeDoc + 700
52 com.apple.HIToolbox 0x9a644f65 TSMKeyEvent + 998
53 com.apple.HIToolbox 0x9a635e32 TSMProcessRawKeyEvent + 2515
54 com.apple.HIToolbox 0x9a68396f HandleCompatibilityKeyEvent + 331
55 com.apple.HIToolbox 0x9a5bd9b2 HIApplication::EventHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 2716
56 com.apple.HIToolbox 0x9a5c1c2f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1567
57 com.apple.HIToolbox 0x9a5c0ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
58 com.apple.HIToolbox 0x9a5c0d55 SendEventToEventTargetWithOptions + 58
59 com.apple.HIToolbox 0x9a5f560b ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 1957
60 com.apple.HIToolbox 0x9a5c2080 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2672
61 com.apple.HIToolbox 0x9a5c0ef6 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 411
62 com.apple.HIToolbox 0x9a5e37f3 SendEventToEventTarget + 52
63 ...adobe.InDesign.AppFramework 0x1ddb72af 0x1ddb5000 + 8879
64 ...adobe.InDesign.AppFramework 0x1ddd4750 GetPlugIn + 10840
65 com.adobe.InDesign 0x0000277b main + 115
66 com.adobe.InDesign 0x0000209e start + 258
67 com.adobe.InDesign 0x00001fc5 start + 41
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93e03382 kevent + 10
1 libSystem.B.dylib 0x93e03a9c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93e02f59 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93e02cfe _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93e02781 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93e025c6 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93ddcb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93e0a6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93e395a8 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x96cbab90 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x96cb6533 MPWaitOnQueue + 250
5 PMRuntime.dylib 0x000129b3 GetAvailContiguous() + 165
6 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
7 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
8 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x93ddcafa mach_msg_trap + 10
1 libSystem.B.dylib 0x93ddd267 mach_msg + 68
2 ...ple.CoreServices.CarbonCore 0x96d62ab0 TS_exception_listener_thread + 160
3 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
4 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93e0aaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93e0a75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93e0c3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x96ccf21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x96cbab68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96cb6533 MPWaitOnQueue + 250
6 AdobeACE 0x0004a743 0x1a000 + 198467
7 AdobeACE 0x00049f71 0x1a000 + 196465
8 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
10 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x93e0aaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93e0a75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93e0c3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x96ccf21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x96cbab68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96cb6533 MPWaitOnQueue + 250
6 AdobeACE 0x0004a743 0x1a000 + 198467
7 AdobeACE 0x00049f71 0x1a000 + 196465
8 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
10 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93e0aaa2 __semwait_signal + 10
1 libSystem.B.dylib 0x93e0a75e _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93e0c3f8 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x96ccf21e TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x96cbab68 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x96cb6533 MPWaitOnQueue + 250
6 AdobeACE 0x0004a743 0x1a000 + 198467
7 AdobeACE 0x00049f71 0x1a000 + 196465
8 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
10 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93ddcb5a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93e0a6e1 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93e395a8 pthread_cond_timedwait_relative_np + 47
3 com.apple.Foundation 0x9297a8e8 -[NSCondition waitUntilDate:] + 453
4 com.apple.Foundation 0x929333b1 -[NSConditionLock lockWhenCondition:beforeDate:] + 279
5 com.apple.Foundation 0x92933294 -[NSConditionLock lockWhenCondition:] + 69
6 PublicLib.dylib 0x0113f4e1 devtech_private::ZString::BackDoorGetUnicode(unsigned short*, unsigned long, bool) const + 397
7 PublicLib.dylib 0x01133f55 devtech::ZString::GetInternalData(unsigned short const**, unsigned long*) const + 2503
8 PublicLib.dylib 0x0113d0f8 devtech::ZString::GetInternalData(unsigned short const**, unsigned long*) const + 39786
9 com.apple.Foundation 0x9293e4c4 -[NSThread main] + 45
10 com.apple.Foundation 0x9293e474 __NSThread__main__ + 1499
11 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
12 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93ddcb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93e0a6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93e5305f pthread_cond_wait + 48
3 TINthread.dylib 0x242b77a5 ThreadUtils::ThreadPool::Dispatcher() + 277
4 TINthread.dylib 0x242b783f ThreadUtils::ThreadPool::ThreadProc(void*) + 17
5 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
6 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93ddcb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93e0a6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93e5305f pthread_cond_wait + 48
3 ...obe.InDesign.AdGrabber4.CS3 0x1dc2f2f5 XMLRecvThread::Run() + 111
4 ...obe.InDesign.AdGrabber4.CS3 0x1dc2f311 XMLRecvThread::StartRoutine(void*) + 17
5 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
6 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93ddcb42 semaphore_wait_signal_trap + 10
1 libSystem.B.dylib 0x93e0a6f8 _pthread_cond_wait + 1089
2 libSystem.B.dylib 0x93e5305f pthread_cond_wait + 48
3 ...obe.InDesign.AdGrabber4.CS3 0x1dc2e71e XMLSendThread::Run() + 240
4 ...obe.InDesign.AdGrabber4.CS3 0x1dc2e735 XMLSendThread::StartRoutine(void*) + 17
5 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
6 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x93ddcc0e mach_wait_until + 10
1 libSystem.B.dylib 0x93e64429 nanosleep + 345
2 ...sign.Support for JavaScript 0x2767dc03 TerminateConnection + 238555
3 ...sign.Support for JavaScript 0x2766f641 TerminateConnection + 179737
4 ...sign.Support for JavaScript 0x2767dced TerminateConnection + 238789
5 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
6 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x93ddcb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x96ccc942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2ae1306b ThreadFunction(void*) + 77
3 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
5 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x93ddcb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x96ccc942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2ae1306b ThreadFunction(void*) + 77
3 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
5 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x93ddcb4e semaphore_timedwait_trap + 10
1 ...ple.CoreServices.CarbonCore 0x96ccc942 MPWaitOnSemaphore + 125
2 MultiProcessor Support 0x2ae1306b ThreadFunction(void*) + 77
3 ...ple.CoreServices.CarbonCore 0x96c9a54a PrivateMPEntryPoint + 68
4 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
5 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 15: com.apple.CFSocket.private
0 libSystem.B.dylib 0x93dfbac6 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x922e6c53 __CFSocketManager + 1091
2 libSystem.B.dylib 0x93e0a259 _pthread_start + 345
3 libSystem.B.dylib 0x93e0a0de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93ee6693 ecx: 0xbfffbd7c edx: 0x93e3dc5a
edi: 0xa0447b30 esi: 0x004d22b0 ebp: 0xbfffbd98 esp: 0xbfffbd7c
ss: 0x00000023 efl: 0x00000282 eip: 0x93e3dc5a cs: 0x0000000b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xf94e6000
Binary Images:
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0x23db9000 - 0x23de7fff +com.adobe.InDesign.Snippet 5.0.4.682 (???) <A1B87032-37C2-4CDB-86C9-439CB74E8456> /Applications/Adobe InDesign CS3/Plug-ins/XMedia/Snippet.InDesignPlugin/Snippet
0x23df5000 - 0x23e0fff3 +com.adobe.InDesign.Galley Preferences 5.0.0.458 (???) <04484DC8-FF4B-40CB-8841-B42A76CF3BF5> /Applications/Adobe InDesign CS3/Plug-ins/UI/Galley Preferences.InDesignPlugin/Galley Preferences
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0x23e4f000 - 0x23e53fff +com.adobe.InDesign.InCopyExportUI 5.0.0.458 (???) <77C291BC-EF06-43EB-827C-50769B3C3890> /Applications/Adobe InDesign CS3/Plug-ins/InCopyWorkflow/InCopyExportUI.InDesignPlugin/InCopyExportUI
0x23e5f000 - 0x23e7bfef +com.adobe.InDesign.LILO 5.0.4.682 (???) <78F2D2A3-E21E-45A2-8674-5669CABBE6E0> /Applications/Adobe InDesign CS3/Plug-ins/Dictionaries/LILO/LILO.InDesignPlugin/LILO
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0x23f33000 - 0x23f7afe3 +com.adobe.InDesign.Scripting 5.0.0.458 (???) <1C747E70-9A78-45B1-8584-D10BFD3D697D> /Applications/Adobe InDesign CS3/Adobe InDesign CS3.app/Contents/MacOS/Required/Scripting.InDesignPlugin/Scripting
0x23f8b000 - 0x24029fef +com.adobe.InDesign.PrintUI 5.0.0.458 (???) <B9E289D4-F24D-4215-8F37-EED83FCC42A9> /Applications/Adobe InDesign CS3/Plug-ins/Graphics/PrintUI.InDesignPlugin/PrintUI
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0x24139000 - 0x24146fff +com.adobe.InDesign.Text Style Panel 5.0.0.458 (???) <F6F81FD7-63CA-4FB2-90B4-EC9E5BEE2177> /Applications/Adobe InDesign CS3/Plug-ins/Text/Text Style Panel.InDesignPlugin/Text Style Panel
0x2414e000 - 0x24157fef +com.adobe.InDesign.PS Import UI 5.0.0.458 (???) <16038163-C648-4332-8CC6-02C31913BAAD> /Applications/Adobe InDesign CS3/Plug-ins/Graphics/PS Import UI.InDesignPlugin/PS Import UI
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0x2470f000 - 0x2476effb +com.adobe.InDesign.Transparency UI 5.0.0.458 (???) <4AE9180A-FF7A-4B57-9201-A456B7EF89B2> /Applications/Adobe InDesign CS3/Plug-ins/Graphics/Transparency UI.InDesignPlugin/Transparency UI
0x2478e000 - 0x247c7fff +com.adobe.InDesign.Style Panel 5.0.0.458 (???) <CBFB03D6-5E53-46FA-BB0D-9E7AA49727A1> /Applications/Adobe InDesign CS3/Plug-ins/Text/Style Panel.InDesignPlugin/Style Panel
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0x24ced000 - 0x24cf5fff +com.adobe.InDesiThanks Peter,
One last question. Will reinstall on top of itself overite any preferences or third party plugins?
Thanks again for your help. This issue has been very random and has not led me to an actual issue to fix. We can have a could days good, and then we have a night or two where it crashes all night for different reasons with no consistancy or patterns to follow. -
Error message when opening Indesign CS3
After using Indesign CS3 without trouble for several years, today I reloaded it onto a new PC (generally identical to the old; a little more powerful) but when starting it up, keep getting the message 'Error 45. Error String - Object invalid'. Reference is made to line 387 and then line 345. When a new document is opened, the programme just hangs. I have never experienced anything like this before.
I have removed the programme from the system (Win 7) and reinstalled it but the error continues.
Any ideas?
BBMy recollection is this is a Suitcase error. There was a thread about it here a few months ago, I believe, and I think an update to Suitcase fixed it.
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App Error msvcr80.dll Adobe InDesign CS3,4,5
We produce a a third party plug-in for use in InDesign CS3,4, and 5. The plug-in works fine for several thousand people, but there are a small number that continually get the following Event ID 1000 error whenever they try to launch our plug-in: "Faulting application indesign.exe, version <version number>, faulting module msvcr80.dll." The Event ID generates after CS3,4 or 5 crashes. These machines are typically windows XP SP3 on recent hardware running Intel processors and 2 gig of RAM.
A complete reinstall from the Adobe hard media and re-install of our plug-in may work for a while, but then the issue will begin to appear again after several days or weeks. The error doesn't always occur if different people use the same workstation, but at some point it will eventually begin to happen to each user.
I am not looking to point any fingers but am trying to figure out what to fix or where to go next. The plugin may be a trigger for this crash, but we don't believe it's the plug-in that is the problem. Too many are using it without ever getting an error.
Has anyone else experienced anything similar? Is it possible it's an issue with user profiles? Antivirus? etc.?Try the InDesign forum: http://forums.adobe.com/community/indesign
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Converting from Pagemaker 7.0 to Indesign CS3
Lots of questions here I'm afraid, but it would be a massive help if I could get this sorted, and I only have a week or two to do it.
My colleague and I are writing an English language textbook, with separate teacher's guide and student's book. It is currently in Pagemaker but we have had a number of problems with it, including:
1. Some pages will not PDF. Various error messages are given, none of which I understand.
2. On the pages that will PDF, most of the Excel tables become black or grey boxes. They were inserted into the document via Edit>Insert Object but it does not seem possible to link them (doesn't accept OLEs or something). Nor can I Place them due to some unknown error.
3. Some of the objects, esp those pasted in from Word, jump around when PDFfing.
4. Some text and objects move when transferring between computers, messing up the formatting. This may be because my colleague and I have different printers installed, so we can't set it to the same one.
Due to these and other problems, we're thinking of transferring the book to Indesign CS3. However, I have the following problems:
1. When I try to open the Student's Book (SB), it tries to convert it to ID format, but before it opens the whole programme shuts down. There is no message or other indication of what the problem might be. It will open sections of the book when saved as different files, but not the whole thing at once. (The Teacher's Book [TB]) opens fine.)
2. The Excel tables once again become black boxes, like when PDFfing from PM. I know I can redo them either by pasting in and creating table from text (which loses formatting), or by saving the files and Placing them (saves formatting but takes a while to save each file), but there are about 230 such tables and it would take forever.
3. Other objects, such as speech bubbles pasted from Word, some Excel tables and some photos, become very low quality. They stay like this when pdffed.
4. When I open sections of the SB, the text that was in other colours all changes to black. Eventually it will all be in black anyway, but I have highlighted some text in red and blue that I want to come back to later.
In addition to solving those problems, I'd appreciate it if you could tell me:
1. if it's possible to insert multiple pages of another ID file, so that separate documents become one, as in Acrobat. (This would allow my colleague and I to work on different sections of the book at the same time but still end up with one document.) The Place function creates one solid object (if that's the right word), with all separate objects merged, and is low quality like the images/tables mentioned earlier.
2. if it's possible to save the formatting when pasting tables from Excel (and I mean pasting, not importing).
3. if it's possible to create speech bubbles (callouts) in ID. I need loads of them. They don't seem to be in the Shapes section.
4. if it creates problems if you paste stuff in without linking, e.g. speech bubbles and arrows from Word, images from PM, etc. I know it makes the file bigger, but apart from that? Someone said that may be behind the problems we had with PM.
Thanks heaps for any help.
Derek#1. This is the hardest one.
First, just because it shows in Pagemaker, doesn't mean it should show in Indesign. Pagemaker lists all kinds of crap, PPD fonts, system fonts.
Courier (VGA res) is a screen font. ID won't (and shouldn't) list it and you shouldn't want to use it. Courier New is just about impossible to get rid of in Windows XP. You should substitute Courier New for Courier (VGA res).
I can't help much with Lucida Handwriting and Tekton Pro, except to
repeat my usual font advice:
1) Make sure the font is actually installed. Make sure it shows in
Control Panel > Fonts. If it's really there, delete it (make sure you
have a copy of it somewhere other than Fonts), reboot, and reinstall it. Install fonts with File > Install new font. Don't just dump it in the Fonts folder.
2) Make sure ID doesn't already list it. ID doesn't list all fonts
strictly alphabetically. For instance, note that Adobe Caslon shows up in the C section, not the A section. And Lucida Grande shows up at the bottom of the list with the Hebrew fonts. You can have a situation where you have Courier loaded, it shows in ID's font list, but on opening, ID tells you Courier is missing. The lesson here: there's more than one Courier and ID is smart enough to know the difference.
3) Search your hard drive(s) for adobefnt*.lst and delete all of the
found files. Make sure you search hidden and system folders.
4) Delete the stubborn font files and copy them from somewhere good (I think Lucida and Tekton come free with something Microsoft, probably Office). It's rare, but font files can be corrupted, and ID is more picky than most other apps.
5) Check Type > Find Font to see where your missing fonts are used. If they don't show up there, they may be used in a style but the style is not used. Maybe you don't need them at all. Maybe you just have a space or a return formatted in the missing font.
Kenneth Benson
Pegasus Type, Inc.
www.pegtype.com -
10.6.4 renders InDesign CS3 unusable
After upgrading from 10.6.3 to 10.6.4, InDesign CS3 crashes intermittently, but frequently upon opening and saving files or (ironically) quitting the program. Now restoring from Time Machine.
I didn't have time to go through much troubleshooting -- reset preferences in InDesign, but didn't try reinstalling InDesign.
Anyone else have this issue?sorry i can't be of much help, but since the 10.6.4 update i can no longer open EPS or Illustrator files in Fireworks CS3--it just crashes. so i think the CS3 "fixes" actually broke other things in the 10.6.4 update.
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Photoshop & InDesign CS3 Crashing when Saving to Network
Hi,
Photoshop & InDesign CS3 crashes whenever I try to save a file over the network to a shared computer we are using as a server.
SPECIFICS
I'm running Leopard 10.5.2
- I have tried reinstalling the entire Creative Suite
- I did not reinstall Version Cue
- Tried deleting the com.adobe.mediabrowser.p.ist and Photoshop.plist preferences.
ALSO:
- If I create a new file on my computer and then immediately save it, it usually does not crash on the first save. But after I do a few things to the file and then try to save again, it hangs up.
-I am unable to force quit Photoshop; I have to do a hard reboot.
Adobe tech support believes it is a network problem. If so, what needs to be done to fix the network?
Thanks in advance for your help.I've heard rumors of the "don't work from the server" thing from our IT department a few times but now I'm seeing it for myself. They are now using this thread as the reason our machines are experiencing so many crashes and errors again. Basically chalking it up to us working off the network is the culprit since they can't find anything else wrong. and since it's not supported by Adobe then were doing it wrong. But none of the workflow solutions we've looked seem faster than just saving to a network. So I'm a bit at a loss...
How are people dealing with the time it takes to copy files from the server to local and back again. How are people integrating this into workflow's where multiple people need to see and work in the same document multiple times a day?
A large part of our workload is sometimes thousand page catalogs, mostly our files are 15-25 meg InDesign files and might get up around 50 megs or so and be linked to as much as 5 gigs of image data in the extreme. I can't imagine how much time that would take to copy and work and then copy back, then if someone else were to copy and work and copy back, etc... It's almost like we'd have to copy each section to one computer and make everyone play musical chairs to come and work on the file when they needed too so we only had to copy it from the server once!
I've done a few catalog covers where the working files sometimes got up over 4 gigs, (and yes with something like this I was working local), but there were days where saving my work back to the server was like 45 minutes, a few times I had issues with the save and I'd be there screwing around for an hour and a half to make sure my work was backed up on the server. I can't imagine having to go through that every time I needed to work on a large Indesgn file that had 4-5 gigs of linked images.
Does everybody really work this way...? Or is there a magic network setup that allows a sane server side workflow? I know my IT people are compotent profesionals, but perhaps they just haven't heard the latest and greatest for Network CS Suite set up???
Personally, every time we get new boxes on our desks everything runs great for 6-8? months and then slowly but surely things get buggy and the next thing you know there's smoke coming out of your Dell. They say they fixed it and replaced the damage but the errors continue...
Anyway, I'm really shocked that working over the server is a no no. Unless you had a very small work group I think this must be a nightmare!!!
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