Reinstalling iPod ad iTunes

does reinstalling the iPod and iTunes software erase all of my songs and how do i do it? also, what if i have lost the CD that came with my iPod?
do i delete the iTunes i have now before installing a new version? im very confused, please help!!

When you start the "Restore" process, it will erase the contents of your iPod and install a fresh copy of the iPod software. You do this from iTunes. Just follow the instructions in iTunes.
You don't have to do anything to the iPod ahead of time.
Dual 1.25 G4 & Dual USB iBook Mac OS X (10.4.8)

Similar Messages

My computer running Windows 8.1 no longer recognizes my 7th Generation Ipod Nano. I have removed and reinstalled the latest ITunes software and it still doesn't recognize my Ipod.

I previously installed my Ipod Nano 7th generation in Itunes, Windows 8.1. When I have recently connected, Itunes does not recognize it. I removed and reinstalled the latest Itunes software, but no success. Message says that Itunes sees an Ipod is connected, but does not recognize it. The USB connection is working fine, as I recharged the Ipod without problem.

Hello Lynn,
The article linked below details a number of troubleshooting steps that can help get iTunes to properly recognize your iPhone.
iPod nano: Error message saying that iPod could not be identified properly
https://support.apple.com/en-us/HT203350
Regards,
Allen

I want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.

i want to sync my ipod with itunes but it says the ipod cannot be used because the required software is not installed. run the itunes installer to remove itunes, the reinstall itunes again. i have done as instructed few times but still persists.

Success!
By completely removing all reference to apple or iTunes/iPod/ Safari etc from my computer, it has at last installed.

Songs missing on itunes reinstall-ipod importing?

Apple support made me reinstall to try to fix a problem. Unfortunately, I probably did something wrong and only about 1/2 of my songs are still on my hardrive and back in itunse. (I fear I may have deleted some when completing erasing iTunes). However, the good news is that all of the songs are in my iPod. I just can't figure out how to transfer from iPod to iTunes. Any help would be greatly greatly appreciated.

I have a new 30GB ipod & I am encountering a similar problem – my ipod refuses to play
half of the CD album titles that are on it even though they play perfectly ok in itunes [exactly as Lyn describes].
I have 19GB of MP3s on my computer [which were all created in the same way with the same non-apple software etc] which I put into the itunes library. For some reason beyond my comprehension only half of these arrived with all their details while the rest were missing the CD title, artist & Genre information & it is these songs which don’t play. I updated all of the missing info using the itunes “get info”[a very very long process] & they work/ play perfectly - except on my ipod! So I went through the 5 R’s download the latest updates & restored my ipod etc but nothing’s worked. Still the same songs/CD’s won’t play on my ipod. Help!
Actually I’m beginning to wonder if I might have a sick little ipod because it also manages to freeze about 3 to 4 times per day [I use it with speakers for background music at work so it’s on none stop for about 8 to 10 hours or more per day]!?
ipod 30GB Windows XP

HT1535 I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes. Can that be done? I turned off automatic syncing so I can charge up the ipod.

I would like to move my songs from my ipod nano back on to my freshly reinstalled windows and iTunes. Can that be done? I turned off automatic syncing so I can charge up the ipod. Help!

You won't be able to, just by navigating out the iPod's photos folder in iTunes. You'll likely need the help of some sort of third party software to get the job done for you. One thing you'll want to keep in mind about these photos is that they are no longer in their full resolution, but instead are scaled down thumbnail versions that were optimized for viewing on your iPod's Video smaller 2.5" LCD display.
Here is one such product.
http://www.macroplant.com/phonetopc/
Google for more.
B-rock

HT1351 I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When i hooked up my ipod it didnt automatically sync my songs on my ipod with the library. How do I do this manually?

I recently had my hard drive wiped out by a virus and had to reinstall windows and itunes. When I hooked up my ipod it did not transfer my songs from my ipod to my itunes library. How do I do this?

iTunes syncing is generally in one direction only, from the computer's iTunes library to the iPod. You cannot use iTunes to transfer song files from iPod to computer (except for songs purchsed from the iTunes Store).
However, there are third-party methods and utilities that can transfer from iPod to computer. If you do an Internet search on something like "ipod transfer," you should get some links. (The CNET article seems to be popular.)
Once the song files are on your computer's drive, you can add them to your new iTunes library. (Going forward, you should use a backup strategy, and include your iTunes data in what gets backed up. Then, you would be able to recover your complete iTunes library, including things like playlists and ratings.)

HT1212 I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

I have previously synced my iPod with iTunes, but then I changed my computer and all the backups were there but i had to reinstall itunes and it won't sync, can you help?

See:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

My ipod and itunes is no longer showing the music videos i purchased..

im pretty new with ipods and my ipod and itunes arent showing the two music videos i had on there. Even the songs that went with the music videos are no longer on the itunes or my ipod. how do i fix this?
60 gb video Windows XP

- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

Can not get ipod or itunes program to install

Help! I cant get ipod or itunes to install on my computer. When I enter the CD, installation begins. It gets thru the ipod installation and then gives me an message at the tail end of the itunes installation....this is what it says in the box:
iTunes has encountered a problem and needs to close. We are sorry for the inconvenience.
If you were in the middle of something, the information you were working on might be lost.
Please tell Microsoft about this problem
We have created and error report that you can send to us. We will treat this report as confidential and anonymous
To see that data this error report contains, click here
debug send error report dont send
I have removed, reinstalled, restarted ipod and computer, disabled nortons, I even tried to install itunes from the website. Nothing worked. I still get that message every time.
I would really appreciate someones help one this. This is my first ipod and I was so excited. Only to be let down by my computer!!!
Dell Windows XP

I'm having the same problem. If you figure it out, please let me know. Thanks.

Windows detects my ipod but itunes doesnt, it doesnt let me sync it

Hello, I am here because ive been struggling to connect my ipod (5th Generation) to iTunes. However, it does connect to windows. When clicking on iTunes, I sign in to my ID, I click 'file' in the top right corner, I then hover over devices, but it does not let me sync. I've tried reinstalling iTunes and also checking for updates on both my ipod and iTunes. but all these ideas haven't been successful, if anyone could help please because I've been struggling for a very long time with this???????????????????????????????????????????????????????/

See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- Then do the other actions of:
iOS: Device not recognized in iTunes for Windows
paying special attention to item #5
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem

Why can't I sync my ipod with iTunes 7.0.2?

I'm using itunes 7.0.2 and am having problems syncing my ipod. I have recently formatted my computer and reinstalled everything, including itunes. My whole library was lost. When I reinstalled itunes the library was empty and so it erased all the songs off my ipod when i connected and synced it. I later filled the library in the newly installed itunes and now when i want to sync the ipod it says "Songs on the ipod "XY" cannot be updated because all of the playlists selected for syncing no longer exist". I also can't update manually,so i'm basically left with a useless ipod.
Any help would be appreciated.
Regards,
J
Windows XP

Thank you for your effort but when i create a new smart playlist and choose it as the playlist to sync to, i get the message "You changed your ipod settings. Would you like to apply them?" When i click APPLY, i get a new message, saying "The ipod "XY" cannot be updated. An unknown error occured (-50)." Also, my nano goes to charge mode (no "don not disconnect" sign) as soon as i get the old message "The ipod cannot be updated because the playlist no longer exist"...

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked

I did the update today and now itunes can't see my ipod, uninstalled iTunes and all the recommended things, nothing has worked.
It worked just fine last weekend. I have windows 8.1 and a brand new pc, new iPod also, the new Nano. now after the update today, iTunes says iPod has been detected but could not be indentified properly. I can see it in windows. I tried the reset on the iPod also. what else can I do?? HELP

uninstalled iTunes and all the recommended things
Doublechecking. Have you tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8

Trouble synchronizing IPOD and ITunes

I had the Ipod and ITunes syncing up correcting under my old laptop under Windows XP Professional. I got a new laptop with Windows XP Professional. I copied all the songs from the old to the new laptops and syncing was ok. The new laptop developed a problem, and I got a new replacement. I copied all the songs to the second new laptop and tried to sync up the laptop. Songs play okay in itunes, but the Ipod was wiped clean. Any ideas? I would hate to go back to reload CD's from my collection. Thanks.

It says "This file does not have a program associated with it for performing this action Please install a program or, if one is already installed, create an association in the Default Programs control panel" :/ it says this when i try to reinstall and uninstall

IPod causing iTunes freeze

Hi guys,
hope someone can help as this has had me flummoxed for a good few hours and nothing as of yet I have come across has helped me in fixing my iPod (5th Gen).
Basically when attempting to use iTunes (with my iPod connected), iTunes freezes and forces itself to shutdown, I have tried to remedy this by resetting the iPod (unable to enter diagnostic mode or disk mode), reinstalled iTunes, used a different computer to see if it was my computer and god knows what else to get it working again but as of yet no luck, without accessing iTunes I can't restore original factory settings to the iPod either (which is now the aim).
Any suggestions on what I can do or how to remedy the situation?
Thanks

Pretty much the same story here. I don't know if this is related to the latest version of iTunes, which I recently updated? Is there a bug?
When I connect the iPod (5th generation video), I get "Updating <ipod name>..." screen, and it hangs. IPod says to not disconnect. It never recovers.
I've tried:
-Removing and reinstalling iTunes
-Checking off the setting to NOT automatically synch ipods and iphones
-Turning off my anti-virus
-Reading through all the support articles, which suggest to reset the iPod to factory settings...
The kicker is that I can't do a factory reset of the iPod or update the firmware without connecting to iTunes, of course.
I guess it's hopeless. Time to throw the iPod out??? Seriously, what to do?

Connect iPod to iTunes?

My computure krashed and all music is gone. Now when i reinstalled iTunes and are connecting my iPod it says that the iPod are connected to another library, and that i can chose between write over all songs in my iPod with the song in my new library (which is zero) or dont connect to iTunes at all. Is there any way that i can transfer all songs in my iPod to the new library? or just transfer them to the computure?
Windows XP

DO NOT attach & sync your full iPod to an empty iTunes!!!
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software (Free trial: Mac & Windows)
PodUtil Software (Mac & Windows)
YamiPod Software (Free: Mac & Windows)
PodPlus Software (Windows)
TuneJack Software (Windows)
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Windows software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
Extremely Simple & Free Method: (just to recover the song files – may not work on a Mac)
1 - Open iTunes
2 - Edit=>Preferences=>’Advanced/General’ tab
2a --- Select ‘Copy files to iTunes Music folder when adding to library’: checked
2b --- Select ‘Keep iTunes Music folder organized’: checked
2c --- Click OK to store changes
3 - Attach your iPod to the PC and hold down the ‘Shift+Ctrl’ keys until the iPod is fully recognized (this will defeat the auto-sync process)
4 - If you get a dialog box to link the Library, decline this option
5 - Within iTunes: Edit=>Preferences=>’iPod’ tab: switch iPod to ‘Manually manage songs & playlists’ – click ‘OK’
6 – Eject iPod
7 – Close iTunes, then reopen iTunes and attach the iPod (it’s in manual sync now)
8 – File=>Add Folder
9 - Browse to and open ‘My Computer’ (click on the ‘+’) and select the iPod (or the lower ‘\iPod_Control’ sub-folder)
10 - Click OK
-- The music files should start to transfer back into iTunes with its correct information
–-- This will take some time depending on your PC’s speed and the amount of songs on the iPod
No Playlists, or Ratings, Last Played, & Play Count attributes will be transferred from the iPod to iTunes using this method.
If you have problems with seeing the iPod within 'My Computer', try again switching your update method to 'manual', detach the iPod, then reconnect the iPod to the PC.
After recovering your Library, strongly consider developing a thorough and frequent backup strategy for just this type of situation (and many other potential disasters).
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy:
http://discussions.apple.com/message.jspa?messageID=1822938#1822938

Reinstalling iPod ad iTunes

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