Reinstalling iTunes on WinXP
Due to virus problems, space problems and daughter's computer problems, I decided to uninstall iTunes and iPod. Both appeared to uninstall okay. iPod reinstalled readily, but the iTunes installer states that I do not have sufficient priveleges to complete the installation for all users of the machine. "Log on as an administrator and then retry this installation." I have administrator rights. I've seen several posts concerning this problem and I've tried to identify the possible solutions recommended but nothing seems to work. The error message begins with a file name under 'WINDOWS\Downloaded Installations\{501---and so forth}' I can't get to this file to erase it. Any thoughts?
There is some anecdotal evidence that the scripts on the Apple site that are supposed to detect the version of Windows you are running may fail for some users - jumping straight to the "Thank you for downloading ..." page with the installer not having been downloaded. As an alternative, you can go directly to the relevant downloads:
iTunes 12.0.1.26 for Windows (32-bit) - iTunesSetup.exe
iTunes 12.0.1.26 for Windows (64-bit) - iTunes64Setup.exe
See turingtest2's notes on Troubleshooting issues with iTunes for Windows updates for more details if you're still having problems with installation.
Similar Messages
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Restore WinXP, will I lose my info if I reinstall itunes ?
I had to restore my Sony Notebook computer because of problems.
If I reinstalled itunes, will it copy all my info from the iphone to the itune program?? including contacts too ?
I dont want to dock the iphone until I know for sure I wont lose my contacts.
Thanks.Did you include your iTunes library with your computer's backup along with all other important data before restoring your computer?
In regards to iTunes content, an iPhone can be synced with an iTunes library on a single computer only. When syncing iTunes content with a different computer, all iTunes content on your iPhone that was transferred to your iPhone from another computer will be erased first. The same applies to photos transferred to your iPhone via the iTunes sync process. Your iPhone will detect your computer as a new or different computer since you restored it - even if you included your iTunes library with your computer's backup and restore your iTunes library from your backup after restoring your computer.
Contact info is designed to be synced with a supported address book application on your computer. With XP, this can be with Outlook 2003 or 2007 along with syncing calendar events, or with the address book used by Outlook Express.
When syncing iTunes content with a new or different computer, contact info on your iPhone will not be erased or touched, unless you are syncing contact info with a supported address book application on your computer.
If you are syncing contact info and calendar events with Outlook 2003 or 2007 and you didn't include your Outlook data with your computer's backup before restoring your computer - your Outlook address book and calendar is empty, before syncing this data with Outlook, enter one contact in the address book and one calendar event in Outlook. Make these up if needed, which can be deleted later. This will provide a merge prompt when syncing this data, which you want to select. The same applies to the address book used by Outlook Express before syncing contact info with the address book used by OE.
If you didn't include your iTunes library with your computer's backup before restoring your computer, iTunes includes an option to transfer iTunes content from an iPod or iPhone that was purchased from the iTunes store, but this is for iTunes content that was purchased from the iTunes store only. First you need to re-authorize your computer with your iTunes account with iTunes. With your iPhone connected and without syncing, at the iTunes menu bar go to File and select Transfer Purchases From - the name of your iPhone.
iTunes includes a preference setting to disable automatic syncing when any iPod or iPhone is connected. Go to iTunes preferences. Under the devices tab, select disable automatic syncing for iPhones and iPods before connecting your iPhone. -
How can I use my iPod as source for reinstalled iTunes?
Hello @ all.
Unfortunately I had to completely reinstall my system (WinXP Pro PC) and lost my media library!
How can I use my iPod as a source to copy all my songs and settings (incl. covers, aso) to iTunes?
iPod: 30GBs Video iPod
iTunes Version: 7.0.2.16
can u guys help me with that?
Thanks very much!The transfer of purchased content to authorised computers has been introduced with iTunes 7. A paragraph on it has been added to this article: Transfer iTunes Store purchases using iPod
The transfer of non iTMS content is designed by default to be one way from iTunes to iPod. However there is a manual method of accessing the iPod's hard drive and copying songs back to iTunes on Windows posted in this thread: MacMuse - iPod to iTunes
If you prefer something more automated then there are a number of third party utilities that you can use to retrieve the music files and playlists from your iPod, this is just a selection. Have a look at the web pages and documentation for these, they are generally quite straightforward. You can read reviews of some of them here: Wired News - Rescue Your Stranded Tunes
YamiPod Mac and Windows Versions
iGadget Windows Only
iPodCopy Mac and Windows Versions
iPod Access Mac and Windows Versions
PodUtil Mac and Windows Versions
iPodCopy Mac and Windows Versions
PodPlayer Windows Only
CopyPod Windows Only
If your iPod is set to update automatically take care when connecting back to your computer and an empty iTunes. You will get a message that your iPod is linked to a different library and asking if you want to link to this one and replace all your songs etc, press "Cancel". Pressing "Erase and Sync" will irretrievably remove all songs from your iPod. Your iPod should appear in the iTunes source list from where you can change the update setting to manual and use your iPod without the risk of accidentally erasing it. Check the "manually manage music and videos" box in Summary then press the Apply button. Don't uncheck Sync Music it will be unchecked by default when you choose the manual setting: Managing content manually on iPod
Whichever of these retrieval methods you choose, keep your iPod in manual mode until you have reloaded your iTunes and you are happy with your playlists etc then it will be safe to return it auto-sync again. I would also advise that you get yourself an external hard drive and back your stuff up in case you have problems again. External drives are comparatively inexpensive these days and you can get loads of storage for a reasonable outlay. -
Saving Playlists to Reinstall iTunes
I installed a new CD/DVD drive and now I get a warning when I open iTunes that need to reinstall iTunes because the registry is missing. I have tried to reintall without removing the current iTunes, using both install and modify/repair, but I still get the warning.
I obviously can remove the current iTunes and reinstall, but I do not want to lose my playlists. How can I save my playlists so I don't have to recreate them all.
Thanks!This is the standard long (complete) answer to what seems to be a "small" question.
You can Use iTunes for Backing up your Music, but I do not favor this method.
It works fine for music files BUT: I prefer more control and completeness over my backup process. It is also very important to note that a large limitation of using iTunes to manage the backup is that the iTunes method does not create or maintain backups of the two meta-data files (iTunes Library.itl & iTunes Music Library.xml) where your Playlists, Ratings, Play Counts, etc. are stored. See: What are the iTunes Library files?. The iTunes backup process only allows one to use CD or DVD discs – somewhat limiting for large Libraries.
If you are heavily invested in your Library data (Playlists, Play Counts, Ratings, Last Played, Date Added, etc.), it is crucial that you also make and archive multiple backups of your ‘iTunes Library.itl’ file.
If your music is located under one common Folder (e.g.-‘iTunes’), then it is easiest to physically copy that folder and all its sub-folders in one simple process. It can be done quickly, and incrementally – several times a day, when necessary. In the case of any data loss, just re-copy your entire (or partial) music library back to wherever it was, placing it in the main Folder that the previous iTunes expected. Along with the ‘iTunes Library.itl’ metadata file, this completes a full ‘restore’ of your music to the time of your last backup.
Use of a backup software program will greatly help. It will allow you to easily perform incremental backups of only the files that have changed. WinXP has such a facility built-in. I use a free program called FileSync ( http://www.fileware.com ). There are many out there. Some use Zipped files or proprietary formats, others use standard file formats. I like FileSync as it uses normal file formats that can be viewed/managed via any Windows program or utility.
iTunes Files to Backup (anytime you make additions or changes to the Music or Library that you want to retain). These are usually located in and under the main “iTunes” folder typically found within your “My Music” folder. These include:
1) All Music Files in their current folder structure (usually located in and under the ‘iTunes Music’ folder)
2) All Application Files in their current folder structure (usually located in the ‘Mobile Applications’ folder)
3) All Album Artwork Files in their current folder structure (usually located in and under the ‘Album Artwork’ folder)
4) The Library database file: ‘iTunes Library.itl’ located in the ‘iTunes’ folder
5) The Library XML file: ‘iTunes Music Library.xml’ located in the ‘iTunes’ folder
6) The iTunes Library Extras.itdb and iTunes Library Genius.itdb files, also in the ‘iTunes’ folder
Some additional files to consider also include in a backup:
7) Any XML playlist files created for Playlist retention
8) The two iTunes.pref files (optional)
i) C:\Documents and Settings\<your username>\Application Data\Apple Computer\iTunes\iTunes.pref
ii) C:\Documents and Settings\<your username>\Local Settings\Application Data\Apple Computer Inc\iTunes.pref
9) The XML file of Ratings, Play Counts and Last Played attributes saved from the main Library and created by Otto’s SaveRatings script (also optional, but recommended):
“Download this: http://ottodestruct.com/itunes/SaveRatings.zip . It's a program, just run it like any other program. Run it on the machine where you're copying the info from BEFORE you move the files to the new machine. Click the "Save Ratings" button and it'll create a ratings.xml file. Now when you move the files, move the program and this file as well. Then after you make your new iTunes library, run it again and click the "Restore Ratings" button. Voila, all your information is back in the Library. Well, most of it anyway, it's not perfect. It'll tell you what songs it couldn't figure out though, and there's usually not very many.”
10) The folder(s) used to store and sync photos to your iPhone (if applicable)
11) The iTunes created Backup of your iPhone usually located at:
C:\Documents and Settings\USERNAME\Application Data\Apple Computer\MobileSync\Backup
Here's a list of possible ways to copy your music files from your main iTunes computer to another storage medium for backup purposes.
1) Use an External Hard Drive to store the complete iTunes meta-data files and underlying Music Folder structure and songs from your main computer. They are quite cheap now, for their storage volume. This is my preferred main medium.
2) If you have Two Computers:
2a) Connect them through a router
2b) Connect them using a Direct (w/Mac) or Crossover (PC/PC) Ethernet cable (See: http://www.ifelix.co.uk/tech/3001.html)
2c) Connect them via a USB-to-USB Network Bridge. See: here as an example.
Copy the files and folders from one computer to the other. Use the second PC as your backup repository.
3) Burn several DVDs (at 4.7+ GBs each) with the music data files and store them safely. Re-writable ones are good for backup purposes (if your DVD drive can manage these).
4) Burn 6x more on CDs (at 700MB each) than in #3 above and store them safely in more space. Re-writable ones are good for backup purposes (if your CD drive can manage these).
5) Use a larger USB Flash drive (1GB – 4+GBs) to store the files only if you have a small amount ripped music or have multiple and/or jumbo USB drives at your disposal that will fit your music library.
6) Use the Second Internal Hard Drive (if available) of your PC -- not optimum, as you really want to physically separate the storage of backups from the originals, but good as a tertiary storage device.
By keeping only one copy of your music (other than on the iPod), you are not truly 'backed-up' and are running a high risk of losing your music. Music files on just the iPod/iTouch/iPhone and the computer is not considered having any backup. If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
You need at least two full sets of your music, not including what is on the iPod/iTouch/iPhone:
a) One full set on the PC within iTunes (on internal HD or ExHD)
b) One full set on an separate external backup medium (CD/DVD/ExHD/other)
c) One (full or partial) set on the iPod/iTouch/iPhone
It is a good policy to backup all your important data. It is a very smart policy to back it up on more than one medium.
External hard drives now run less than $100 for 500GBs-1TB of storage. Very cheap backup insurance, indeed. See This Link for ExHD Examples
Best of Luck -
I have tried all the advice I have seen on Apple Support discussion boards for the past 2 days, and nothing works. Disabling DEP is not possible, regardless of what the Windows Support discussions tell you. In the meantime, I have absolutely no access to iTunes, or even the ability to update my iPhone or iPod. The only feasable solution is the possibility of a version of iTunes that is compatable with Data Execution Prevention settings.
In the past 2 days, I have: Removed iTunes and related components from the Control Panel (numerous times) Per the instructions on Apple Service discussions pages, I did it in this order. 1. iTunes 2. QuickTime 3. Apple Software Update 4. Apple Mobile Device Support 5. Bonjour ^. Apple Application Support. After all that, I reinstalled iTunes.
Everything looks fine during installation, with no error messages. At the end, it says everything was successfully installed. However, when the installation tool closes, iTunes will only partially open a window, but will stay blank. Then I get the message that iTunes has stopped working and that Windows has shut it down. Then I get notified that DEP has caused iTunes to shut down.
Can someone please help? Or, is there a DEP compatible version of iTunes?
I would appreciate any help. Thanks!!Polydorus,
Thank you for your kind reply. During the many times I uninstalled iTunes, and all the other Apple programs, I only used the Uninstall Programs in Windows Control Panel. To make a long story short, I found a solution that works for me, but it is still not a complete soluton.
Here is what I did:
I used Uninstall Program in the Windows Control Panel to uninstall everything IN THIS ORDER
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support
Then I went to C:\Program Files and looked for any iTunes or Apple program listed there and deleted it.
I have 64-bit, so I then went to C:\Program files (x86) and looked for any iTunes, QuickTime, Bonjour or any other file or folder that had Apple or any Apple program in the name and deleted it.
I went to C:\Windows|SysWOW64\Quicktime and C:\Windows\SysWOW64\QuicktimeVR and deleted them
Go back to START, and open the "C" drive. Open the USERS folder. Open the folder with your username. Open the AppData folder. Then double-click on the LOCAL folder to open it. If you see any files or folders there that show any Apple program or file, delete those files or folders. Then go to the REMOTE folder and do the same. If there are any other users on this computer, go to each individual user and do the same thing in each LOCAL and REMOTE folder. Restart your computer.
Go to http://www.apple.com/itunes/download/ This is the page where you will actually download iTunes. Scroll down the page to the section under "Windows Software" that says "64-bit editions of Windows Vista or Windows 7 require the iTunes 64-bit installer". Click on that line to get the installer. It will take you to another download window.
Scroll to the bottom of the page to the message that says "Download for iTunes 10.4.1 for Windows (64-bit) here: iTunes for Windows 64-bit." Click there to get the download.
This is not iTunes 10.5, so you will not have access to "The Cloud", but it is at least functional until Apple actually comes out with a version that will not activate the DEP message. There was no combination of uninstalling and reinstalling, with or without Quicktime, with 10.5 that did not cause problems with Data Execution Prevention problems that I found.
I also used Firefox for the downloading instead of Internet Explorer. It just seemed to function better that way.
I hope this is helpful to someone. It's just what worked for me. -
I need to uninstall and reinstall iTunes (it won't let me update). I have IE 8 on Windows XP, and iTunes 10 something. In my Program files list I see iTunes and iTunes (2) and even iPod and iPod (2) where a tech had to back up and do this for me before. I'm just trying to fix it all. I keep getting the "The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package 'iTunes.msi' in the box below." I can even run a search and find the folder, but it gives me the same error message. I was planning on using the Microsoft Fix-It tool to help uninstall then Reinstall iTunes. But I need to backup my library. So, how do I copy or back up my iTunes library of over 1,500 songs? Can I copy the folder to desktop or can I use a Flash Drive to backup my music? I don't want to do anything until I know for sure how I can backup my songs, and then reinstall them into iTunes. Thanks for any help.
Ok, thanks that helps. I don't have an external hard drive though. What about backing up through 'the cloud'? I'm just wondering since my husband syncs his iPod to the PC through iTunes and he's worried that he will lose all the songs on his iPod if the library is lost from iTunes and he tries to 'sync' it up again. I'm not exactly sure how to 'copy the entire iTunes folder' either. I kinda suck at this unless I have step by step instructions, which I haven't found yet on iTunes help or other sources.
The only way I know how to back anything up is by going back to a restore point, etc. (as stated before, we don't have an external hard drive.)
Thanks for the info. -
Since reinstalling itunes i can no longer sync. Error message says already synced with another itunes library. I get a blank sync - no songs, photos ect as it comes up with this error whenever try to select what is to be synced. Help - lost everything. Complete nightmare - Apple sort a fix NOW, but will take any help
Plawexki wrote:
... do you know if the contacts, photos, messages etc will be wiped?
Yes... Everything will be Wiped and Replaced with what is currently on Your Mac.
SYNCING with iTunes
See here > http://support.apple.com/kb/HT1386
From Here > http://www.apple.com/support/iphone/syncing/
You may find this information of interest...
Have a read here...
https://discussions.apple.com/message/18409815?ac_cid=ha
And See Here...
How to Use Multiple iDevices with One Computer -
Error 2330, Windows Vista - Can't uninstall or Reinstall ITunes
Itunes was working fine for quite awhile, but now when I access the store to download another song the store shows up but almost immediately blanks out to a white screen with only header info on it, no details.
When Itunes starts up, I get a message saying that there is a problem with the installation and CD downloads will not work.
I have tried reinstalling Itunes and Quicktime from the apple website. Also, uninstalling both from the Windows control settings. QT gets uninstalled and reinstalled fine. I get error 2330 with no other information when trying to reinstall or uninstall Itunes.
Have tried clearing out the TEMP folder and also doing selective startup as directed on the apple help tips. Still no luck.
Does anyone have suggestions how to resolve the 2330 error and why I am getting it?
THANK YOU !!I had this same issue with the iTunes store loading then going to a blank white screen straight after. I then checked for updates, installed everything it told me to (Safari, Quicktime, iTunes). However after everything installed it cut my internet connection. I was able to browse the internet for about a minute before I completely lost my internet connection.
I called my router manufacturer, they could not resolve my issue as the other PC's could access the internet so I knew it was iTunes/Safari/Quicktime. I did a system restore (I am using Windows Vista), that did not work. I searched on the other PC for help and found somewhere to uninstall network adaptors under the device manager. That just took away all my applications that pointed towards the internet so I did another system restore to bring them back, but this however fixed my issue. I did have to re-access my router from my computer by prompting it to reconnect to my ISP and then I got my internet back.
But, I can't access my iTunes or listen to my music. -
I just updated iTunes to the 11.1.4.62 (as the pop up directed me to) on my Windows 8 machine. As a result iTunes will no longer recognize my 5th generation Ipod Nano (yes two). I receive a pop up saying "Ipod has been detected but could not be identified properly" I've followed the recommendations seveal times: a) disconnected and reconnected. b) rebooted computer c) unistalled and reinstalled iTunes d) tried different cables e) tried different USB porst f) rebooted Ipod.... the window keeps popping up like a middle finger (you get the point)
iTUnes WILL however, recognize my 4th gen Nano and my 80gb Video (classic) without problem
Needless to say, I'm frustrated and ticked off over all of this wasted time.
Anyone solved this issue yet?
Any good suggestions?
Please advise
Kindest regards,c) unistalled and reinstalled iTunes
Doublechecking. Have you also tried a complete uninstall of both iTunes and all the other related software components and then a reinstall? If not, try the instructions from the following document:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8 -
Upgrading OS - How do I get all my music back into reinstalled iTunes?
Hi. We are upgrading my operating system from Windows 2000 to XP on my computer that currently runs iTunes. I have my entire iTunes folder backed up on another computer. I know I'll probably have to reinstall iTunes after the OS is upgraded. But how do I add all that music back into the new version of iTunes? We won't be replacing the hard drive, so all that music should still be on the same computer.
When I reinstall iTunes, will it automatically add the music back, or will I have to do that manually? If so, how do I do it? Just go to the "Add a folder" option in iTunes and add the entire iTunes folder? If I do that, my playlists should be restored since I have the .itl file in that folder, right?
This is so confusing.Install iTunes.
Copy the backed up iTunes folder into My Documents/My Music. -
A few weeks ago an itunes upgrade did not install properly on my PC so I had to uninstall itunes and everything associated with it. I was able to reinstall itunes and it works fine including syncing with my ipod. However, now whenever I open my email (outlook) a box pops up stating MobileMe Services has stooped working. This happens a couple of times after I click to close the program. This a nusance and really slows down getting to my email. From what I've found MobileMe was something that used to be used by itunes to sync mobile devices but is no longer used by itunes. I can't find a way to remove this MobileMe from my PC. I've tried going into Contol Panel then Programs and Features to uninstall it but there is no button there to uninstall it. Any suggestions on how this can be removed?
Do you have a backup that you can restore from? Your old hard drive seems to be the problem.
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Hello.
I am having an issue with iTunes seeing my music on my server because when I directed iTunes to the location of my music folder it installed an iTumes folder and doubled up size of the music in the folder causing an issue with the amount of space left on the HDD. I was unaware that iTunes did this and would like to start all over again but have the iTunes folder on a different HDD from the HDD with the music on it.
Am I asking for something that is not able to be accomplished or is there a way to do this?
I am unable to keep the music on my laptop because the HDD is setup in a triple boot(XP, Vista, Win7) and each partition has less than 50GB of space left in it and I have alot more music than I have space.
I have readjusted the files on my server as I used to share some of my documents on the HDD where the music was located but there still is an issue with space once iTunes doubles up the files. I have a HDD attached to the server specifically for iTunes once I get this issue solved with more than enough space.
I would like to get this issue solved so that I can install iTunes on my identity on my wife's computer and want to be able to direct iTunes to the locations of files and folders without any conflicts.Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923 -
Had to get new hard drive and need to reinstall iTunes
My very new PC went beserk and I had to get a new hard drive. Everything off the old drive is irretrievable. I have my iTunes library backed up to an external drive (everything is also on my iPod). However, I don't want to have to "count" the new computer as one of the five machines on which I can copy my iTunes library, since it's not technically a "new" computer but just a replacement of my not-so-old one, which was barely 9 months old before it went kaput. Is there a way to reinstall iTunes and my library without getting dinged for yet another transfer of the library? Thanks.
Hi I can't figure out how to post a question of my own, so I'm asking it on this one because it is close to mine.
I just switched from a Sony Viao to a MBP, and tried to transfer my ITunes library from the Sony to my new MBP using a USB stick. I put all the music in my music library onto the stick, it said that it used 4.99 GB, and when I tried to put the music onto my MBP it only added 1.98 GB.
I thought that maybe the music it wasn't transferring was the music I purchased on my earlier laptop, but it transfered a few of my movies that I purchased off of ITunes. Please Help? -
Trying to Reinstall iTunes: Can't find it after Download
This morning I tried to update iTunes. It failed. I got a message to reinstall iTunes. I've removed iTunes from the computer and downloaded the installer but it does not appear in Downloads or Desktop. Where would it be?
I have faced such kind of issue while downloading iTunes it says thank you for downloading tunes but it does not get downloaded not sure why that happens but you can download iTunes from "filehippo" just search for filehippo on google and go to www.filehippo.com and from there in the search box search for iTunes and download iTunes 32 bit or 64 bit according to your windows version. You can find windows version by right click on My Computer and then Properties.
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I have also reinstalled iTunes dozens (literally) of times. I simply cannot resolve this conflict. I've looked on many other websites, and there seems to be no solution!
update .netframework to latest version
then
Follow the instructions on this link, basically un-install everything, remove programs that says they are made by apple inc. (using add remove program)
http://www.reimageplus.com/fix-windows-127-error/ (Many thanks to reimageplus.com)
You will also need to check and verify that the following folders have been removed:
C:\Program Files\Bonjour
C:\Program Files\Common Files\Apple
C:\Program Files\iTunes
C:\Program Files\iPod
C:\Program Files\QuickTime
C:\Windows\System32\QuickTime
C:\Windows\System32\QuickTimeVR
dont forget to remove icloud also
you dont need to delete your itune music library though
If any of these folders still exist, delete them along with their contents. (if you cant delete them, right click and go to properties and then security and change the control of the fold to you)
do this for files under program files and program file (x86) on your computer
once you have deleted everything, restart your computer. Then I repaired my registry using a registry repair program.
Important:- instead of installing itunes I installed quick time, which installs apple application support (this is the corrupt file which is causing all the issues)
i then installed itunes and it all worked fine,
should take no longer than half hour to fix
hope this helps
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