Reinstalling Mac OS X Lion

Hi everybody!
I have to say that I m very dissapointed with Apple!
I bougth the Lion OS a week after it was launched and downloaded it from the app store!
I am trying now to redownload it so that I can perform a new clean install but cant seem to find it anywhere! The think is that although it is installed and in the app store it shows that(i.e. wont let me rebuy it as it is already installed) it doesnt appear in my purchased tab!
I read like a million forums and similar questions I ve tried anything from holding down the option key to going in the "My account" page to unhide all hidden purchases!
So having no other option I called apple's express lane and they asked me to pay £35 for the support that I ll get over the phone! I could easily make another account and redownload it for £20.
Anyway I ll pay the £20 if I have to but I thought that I should put up a question here first in case anyone can help me!
So to summarise: I need to find and redownload Lion OS but it doesnt appear in the purchased tab in App store and if its hidden I cant unhide it because there is no such button in my accounts page! Note that holding down the option key would only let me rebuy it! Something that doesnt work either for some reason!
Thanks in advance
Michael

While we all have MacBooks in this forum most of us don’t have Lion. There's a Lion Support Community where everybody has Lion. You should also post this question there.  https://discussions.apple.com/community/mac_os/mac_os_x_v10.7_lion

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