Reinstalling Mac OS X Problem. Can't lose information. Need quick response!
Okay ,so I recently had a software problem with my mac, and I went to the apple store and the genius told me I need to reinstall mac os x tiger, and it wil work. WEll I put the disc in and he gave me specific instructions on how to keep all my documents, movies, pictures, etc. He told me that when I get to the screen wherer it asks me to choose a harddrive to install it, I need to click "options" and make sure "preserve network settings and users" is checked, but when I got there it was gray, and unclickable. I only have 17 gigs of space left, and that may be the reason, but I don't know... I don't want to click "archive and install" and not click what he told me, and click continue, cause if I seriously loose all my information, I will die. I was thinking about clearing out my harddrive somehow, but Ithe genius told me that 17 gigs was DEFINATELY enough. I don't know what todo
If you have a 250GB drive, 17 GB is right on the border of too little.
I'm not sure if I understand whether you have actually tried to reinstall? Have you inserted the disc and gone to options>archive and install>preserve settings?
I wasn't suggesting you partition your main drive, just an external one.
Why is your computer not working? Have you discovered what its problem is? Have you run the Hardware Test from your install disc?
Lots of questions, but it's hard to solve a problem without all the pieces of the puzzle being there
Miriam
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Davedavedave92 wrote:
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Process: Safari [374]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.1.7 (7534.57.7)
Build Info: WebBrowser-7534057007000000~2
Code Type: X86-64 (Native)
Parent Process: launchd [134]
Date/Time: 2014-02-05 19:48:47.004 +0100
OS Version: Mac OS X 10.7.5 (11G63b)
Report Version: 9
Interval Since Last Report: 704 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 7 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 623C2C57-374B-449D-9F5A-26197FFA24DE
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
Process Model:
Single Web Process
objc[374]: garbage collection is OFF
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Invalid parameter not satisfying: (index >= 0) && (index < [_itemArray count])'
*** First throw call stack:
0 CoreFoundation 0x00007fff8f131f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff92a41d5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff8f131d8a +[NSException raise:format:arguments:] + 106
3 Foundation 0x00007fff971b471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
4 AppKit 0x00007fff8e26b62b -[NSMenu itemAtIndex:] + 165
5 AppKit 0x00007fff8e26b784 -[NSMenu removeItemAtIndex:] + 63
6 Safari 0x000000010d9d83af -[AppController awakeFromNib] + 401
7 CoreFoundation 0x00007fff8f128fb1 -[NSObject performSelector:] + 49
8 CoreFoundation 0x00007fff8f128f32 -[NSSet makeObjectsPerformSelector:] + 274
9 AppKit 0x00007fff8e253347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
10 AppKit 0x00007fff8e2498bb loadNib + 322
11 AppKit 0x00007fff8e248db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
12 AppKit 0x00007fff8e248cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
13 AppKit 0x00007fff8e248c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
14 AppKit 0x00007fff8e4b9cd7 NSApplicationMain + 398
15 Safari 0x000000010dbbf1ec SafariMain + 266
16 Safari 0x000000010d9c9f24 Safari + 3876
terminate called throwing an exception
abort() called
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x00007fff8d3adce2 __pthread_kill + 10
1 libsystem_c.dylib 0x00007fff942947d2 pthread_kill + 95
2 libsystem_c.dylib 0x00007fff94285a7a abort + 143
3 libc++abi.dylib 0x00007fff94f107bc abort_message + 214
4 libc++abi.dylib 0x00007fff94f0dfcf default_terminate() + 28
5 libobjc.A.dylib 0x00007fff92a421b9 _objc_terminate + 94
6 libc++abi.dylib 0x00007fff94f0e001 safe_handler_caller(void (*)()) + 11
7 libc++abi.dylib 0x00007fff94f0e05c std::terminate() + 16
8 libc++abi.dylib 0x00007fff94f0f152 __cxa_throw + 114
9 libobjc.A.dylib 0x00007fff92a41e7a objc_exception_throw + 327
10 com.apple.CoreFoundation 0x00007fff8f131d8a +[NSException raise:format:arguments:] + 106
11 com.apple.Foundation 0x00007fff971b471f -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 169
12 com.apple.AppKit 0x00007fff8e26b62b -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit 0x00007fff8e26b784 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework 0x000000010d9d83af -[AppController awakeFromNib] + 401
15 com.apple.CoreFoundation 0x00007fff8f128fb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation 0x00007fff8f128f32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit 0x00007fff8e253347 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1245
18 com.apple.AppKit 0x00007fff8e2498bb loadNib + 322
19 com.apple.AppKit 0x00007fff8e248db8 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 217
20 com.apple.AppKit 0x00007fff8e248cd3 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit 0x00007fff8e248c16 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit 0x00007fff8e4b9cd7 NSApplicationMain + 398
23 com.apple.Safari.framework 0x000000010dbbf1ec SafariMain + 266
24 com.apple.Safari 0x000000010d9c9f24 0x10d9c9000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff8d3ae7e6 kevent + 10
1 libdispatch.dylib 0x00007fff91690786 _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x00007fff9168f316 _dispatch_mgr_thread + 54
Thread 2:: Dispatch queue: com.apple.WebKit.ProcessLauncher
0 com.apple.JavaScriptCore 0x000000010e2a5b10 ***::StringImpl::startsWith(char const*, unsigned int, bool) const + 0
1 com.apple.WebKit2 0x000000010e9d4904 WebKit::DynamicLinkerEnvironmentExtractor::processEnvironmentVariable(char const*) + 96
2 com.apple.WebKit2 0x000000010e9d4742 WebKit::DynamicLinkerEnvironmentExtractor::processLoadCommand(void const*, unsigned long, bool) + 330
3 com.apple.WebKit2 0x000000010e9d45d3 WebKit::DynamicLinkerEnvironmentExtractor::processLoadCommands(void const*, unsigned long, int, bool) + 55
4 com.apple.WebKit2 0x000000010e9d4530 WebKit::DynamicLinkerEnvironmentExtractor::processSingleArchitecture(void const*, unsigned long) + 156
5 com.apple.WebKit2 0x000000010ea68302 WebKit::DynamicLinkerEnvironmentExtractor::processFatFile(void const*, unsigned long) + 112
6 com.apple.WebKit2 0x000000010e9d442c WebKit::DynamicLinkerEnvironmentExtractor::DynamicLinkerEnvironmentExtractor(NS String*, int) + 160
7 com.apple.WebKit2 0x000000010e9d8d28 _ZN6WebKitL27addDYLDEnvironmentAdditionsERKNS_15ProcessLauncher13LaunchOptionsE bRNS_20EnvironmentVariablesE + 90
8 com.apple.WebKit2 0x000000010e974cc6 WebKit::ProcessLauncher::launchProcess() + 598
9 com.apple.WebKit2 0x000000010e967664 ___ZN9WorkQueue8dispatchERKN3***8FunctionIFvvEEE_block_invoke + 20
10 libdispatch.dylib 0x00007fff9168ea82 _dispatch_call_block_and_release + 18
11 libdispatch.dylib 0x00007fff916902d2 _dispatch_queue_drain + 264
12 libdispatch.dylib 0x00007fff9169012e _dispatch_queue_invoke + 54
13 libdispatch.dylib 0x00007fff9168f928 _dispatch_worker_thread2 + 198
14 libsystem_c.dylib 0x00007fff942943da _pthread_wqthread + 316
15 libsystem_c.dylib 0x00007fff94295b85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff8d3ae192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94294594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff94295b85 start_wqthread + 13
Thread 4:: WebCore: IconDatabase
0 libsystem_kernel.dylib 0x00007fff8d3adbca __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff94296274 _pthread_cond_wait + 840
2 com.apple.WebCore 0x000000010eda911b WebCore::IconDatabase::syncThreadMainLoop() + 491
3 com.apple.WebCore 0x000000010eda5d2f WebCore::IconDatabase::iconDatabaseSyncThread() + 303
4 com.apple.JavaScriptCore 0x000000010e2743df _ZN3WTFL19wtfThreadEntryPointEPv + 15
5 libsystem_c.dylib 0x00007fff942928bf _pthread_start + 335
6 libsystem_c.dylib 0x00007fff94295b75 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff8d3ae192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff94294594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x00007fff94295b85 start_wqthread + 13
Thread 6:: CoreAnimation render server
0 libsystem_kernel.dylib 0x00007fff8d3ac67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d3abd71 mach_msg + 73
2 com.apple.QuartzCore 0x00007fff90bb6df5 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore 0x00007fff90bb6d35 thread_fun + 24
4 libsystem_c.dylib 0x00007fff942928bf _pthread_start + 335
5 libsystem_c.dylib 0x00007fff94295b75 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x00007fff8d3ac67a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff8d3abd71 mach_msg + 73
2 com.apple.CoreFoundation 0x00007fff8f0be50c __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x00007fff8f0c6c74 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x00007fff8f0c6486 CFRunLoopRunSpecific + 230
5 com.apple.Foundation 0x00007fff9714efd7 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 335
6 com.apple.Foundation 0x00007fff9714372a -[NSThread main] + 68
7 com.apple.Foundation 0x00007fff971436a2 __NSThread__main__ + 1575
8 libsystem_c.dylib 0x00007fff942928bf _pthread_start + 335
9 libsystem_c.dylib 0x00007fff94295b75 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff6d5c73f8 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff6d5c7420 rsp: 0x00007fff6d5c73f8
r8: 0x00007fff7bc1dfb8 r9: 0x00007fff6d5c6e88 r10: 0x00007fff8d3add0a r11: 0x0000000000000246
r12: 0x00007fe6ba420ce0 r13: 0x000000000000000b r14: 0x00007fff7bc20960 r15: 0x00007fff6d5c7570
rip: 0x00007fff8d3adce2 rfl: 0x0000000000000246 cr2: 0x00007fe6b903b7fe
Logical CPU: 0
Binary Images:
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0x7fff8e222000 - 0x7fff8e231fff com.apple.opengl (1.8.1 - 1.8.1) <51B34133-CEE3-3FC6-82AC-ADF567AE673C> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
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0x7fff8fb4e000 - 0x7fff8fc01ff7 com.apple.CoreText (220.22.0 - ???) <A7A1096F-A211-3775-BA33-08FE98D27F08> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x7fff91684000 - 0x7fff9168cfff libsystem_dnssd.dylib (??? - ???) <584B321E-5159-37CD-B2E7-82E069C70AFB> /usr/lib/system/libsystem_dnssd.dylib
0x7fff9168d000 - 0x7fff9169bfff libdispatch.dylib (187.10.0 - compatibility 1.0.0) <8E03C652-922A-3399-93DE-9EA0CBFA0039> /usr/lib/system/libdispatch.dylib
0x7fff9169c000 - 0x7fff916b1fff com.apple.speech.synthesis.framework (4.0.74 - 4.0.74) <C061ECBB-7061-3A43-8A18-90633F943295> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x7fff916b2000 - 0x7fff916b3fff liblangid.dylib (??? - ???) <CACBE3C3-2F7B-3EED-B50E-EDB73F473B77> /usr/lib/liblangid.dylib
0x7fff916b4000 - 0x7fff9171cff7 com.apple.coreui (1.2.2 - 165.11) <9316266A-39CA-3EC7-9C9E-726462CEFF4D> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x7fff9171d000 - 0x7fff9171dfff libOpenScriptingUtil.dylib (??? - ???) <A7847713-F410-39C0-884F-A7188A18E742> /usr/lib/libOpenScriptingUtil.dylib
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0x7fff931d4000 - 0x7fff933d6fff libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <0176782F-9526-3905-813A-7A5676EC2C86> /usr/lib/libicucore.A.dylib
0x7fff933d7000 - 0x7fff93d75a27 com.apple.CoreGraphics (1.600.0 - ???) <576777EA-921B-3D94-98C3-40A9CF8EBD18> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x7fff93d76000 - 0x7fff93d77fff libunc.dylib (24.0.0 - compatibility 1.0.0) <C67B3B14-866C-314F-87FF-8025BEC2CAAC> /usr/lib/system/libunc.dylib
0x7fff93d78000 - 0x7fff93dbafff com.apple.corelocation (330.12 - 330.12) <CFDF7694-382A-30A8-8347-505BA0CAF312> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x7fff93dbb000 - 0x7fff93dbefff com.apple.help (1.3.2 - 42) <AB67588E-7227-3993-927F-C9E6DAC507FD> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x7fff93dbf000 - 0x7fff93dcaff7 com.apple.speech.recognition.framework (4.0.21 - 4.0.21) <6540EAF2-E3BF-3D2E-B4C1-F106180D6F20> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff93dcb000 - 0x7fff93dccff7 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <739E6C83-AA52-3C6C-A680-B37FE2888A04> /usr/lib/system/libremovefile.dylibIf you don't already have a current backup, back up all data, then reinstall the OS.* You don't need to erase the startup volume, and you won't need the backup unless something goes wrong. If the system was upgraded from an older version of OS X, you may need the Apple ID and password you used.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
If you installed the Java runtime distributed by Apple and still need it, you'll have to reinstall it. The same goes for Xcode.
*The linked support article refers to OS X 10.9 ("Mavericks"), but the procedure is the same for OS X 10.7 ("Lion") and later. -
I wanna reinstall Mac OSx lion on MacBook pro, my problem is I dint purchase OSx lion with my apple Id before.so anybody can tell me how to purchase OSx with my apple Id on MacBook
Nope. You can purchase a Snow Leopard DVD for $29.00 through an Apple retailer or ordering from AppleCare:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support visit online support site. -
OSX problems, can't reinstall!!
I have a Macbook pro, it's about a year and a half old, and up until yesterday I've had no problems. Now I can't get my Macbook to start.
Here's the problem and what I've done so far:
My computer was in the middle of installing a software update when it froze. It couldn't recover, and I had to force a shut down (by holding the power button).
When I rebooted, it loads the page with the apple logo and a spinning disk, but won't get any farther than that, even after sitting for half an hour to an hour.
Once, during this sitting process, it's gone to a black screen with white writing. The error code that comes up is something like (and I could be wrong/missing something, it wasn't up long and I was writing it down as quick as I could)
Launchd com.apple.nibindd
bad system call
too many failures will couse job removal
It cycles through this a bunch of times with a countdown, and then when it has two tries left before 'job removal' it freezes.
When I booted up in safe mode it loaded. I went to manually reinstall the updates that it had been working on, but it told me that it couldn't because it required Mac OSX 10.5 (at this point after previous updates I was running Mac OS X 10.4.9). I deleted the downloaded updates at this point, uninstalled Firefox and msn (both programs have caused minor problems in the past), backed up my really important data, cleared out my recyling bin, researched for new updates, and it found none available. I then rebooted normally. It still wouldnt' load.
I then tried resetting my PRAM/NVRAM and it was successful-it rebooted on it's own after resetting, and for the first time made the Apple start up sound on reboot. I thought it was fixed, but again-just sits at the apple screen.
I then loaded my OS X disk, and run the hardware test. Everything comes back fine.
I restarted, and loaded from the disk again. I accessed the disk utility. I tried to verify permissions, but partway through it loses connection with the disk management tool and forces me to exit. It did this three times before I gave up verifying the permissions. I went straight to 'repair permissions' and after 'thinking' for a bit it told me there was nothing to repair. I then verified the disk, it told me everything was fine, I repaired anyway, and again everything was fine.
I tried restarting again, nothing.
I went back into disk utility and told it to reboot from HD (to ensure it wasn't attempting to boot through a network connection, etc), but no luck.
Finally, at my wits ends, I wiped my harddrive. I then reinstalled OS X but something isn't working. It first verified my installation DVD, that went fine. It then installed, but it never asked me to insert the second disk (even though it told me to have the second disk ready at the beginning of the install). After reaching 100% of the installation it forced me to reboot. I followed the instructions, rebooted, and it STILL just sits at the apple loading screen. The only difference is that now I can't get it to boot up in safe mode.
Help? I dont' know what else to do. Or what the problem could be. I need it fixed ASAP (I'm a uni student and this is my computer-I have two essays to write over reading week and can't really do it without my Mac!) so I'm reluctant to send it back to an Apple shop unless I've exhausted all options (I've heard horror stories from friends about ridiculous wait times), especially since this computer stopped being covered by a warrenty 3 months ago (the irony!). Any help is appreciated!!Hey thanks for the reply!
1) To be honest, I'm not very tech-savy. I ordered my Mac online almost 1.5 years ago, and since I don't install any programs on it I've never really checked the specs-Beyond knowing that it has a 120G harddrive. Since I can't get back into safemode now I don't know how else to check my hardware specs. I believe it's just above 2GHz (like...2.15 or something), and I believe it has 2G RAM, but again...no way to double check that right now.
6/7)I realize now I should have purchased an extended warrenty, at the time it was simply a lack of cash-I'm kicking myself now. And the only bad stories I've heard were from two separate friends-one sent their ipod in to a Toronto office and didn't get it back for 6 months, the other sent their iMac in and didn't get it back for 2-3 months...both those were a Toronto outlet though, so I'm thinking I might have more luck at my school (I've found out they have an authorized reseller at McMaster). I don't know anyone else that's ever sent anything into Apple besides them, so I was a little hesitant to send it off based on what they said, but if that's not a common issue then I will most definitely bring it in on Monday if it's not fixed.
5) Good advice, I never realized updates could cause a problem until now...the installation just pops up on it's own when it's connected to the internet and I always allow the installation to continue.
I'm going to try erasing and reinstalling based on what you said, I'll let you know if it was a success. If not, is there a possibility it could be a hardware issue? Or is it most likely software related?
Thanks again!
Message was edited by: specialshi -
So basically I've been living computer-less for 8 months now, doing everything on my iPad 2. I want the iOS 5 update so my iPad will be more independent and not having a computer will be less of a problem. Can I update on a friend's Mac/pc without syncing my iPad to their computer? I can't lose all my data, it's all my contacts photos music and school work for the past months. Also I'm studying abroad so losing everything would be even worse considering I'd have to wait months to figure it out. Help!!
These are the options you have.
Budget $1299.
http://www.apple.com/macbookair/
http://www.apple.com/macbookpro/
Best. -
Problem reinstalling Mac OSX 10.5
I am having a problem with reinstalling Mac OSX 10.5 after putting in the disc to do it everything was fine it asks what language I want and then it tells me that it can not be installed on this computer. I am trying to install it on a MacBook bought last year it is an intel machine and I have always kept up on the system updates. I don't want to take it in to a store more because I am stationed in Japan and getting it to a store requires more work than it is worth. If there is any advice on what to do I would greatly appreciate it.
You need the original grey system discs for each Mac model you own, not just to be able to reinstall the OS but also to reinstall the model's bundled retail application software (like iLife, if included) & to run the very model-specific Apple Hardware Test it contains if that is ever required.
The retail Leopard discs do not include either of these capabilities, so unless you are desperate to get Leopard reinstalled on the MacBook, you should try hard to find the original MacBook system discs. Failing that, you can contact AppleCare & request a replacement disc set. Generally speaking, Apple will ship one to you for a nominal replacement cost if you can show that you own that model by providing its serial number or other proof of purchase information.
Regarding installing Vista or Windows XP, both the retail Leopard & system discs include Boot Camp, which includes a convenient utility to format the hard disk for dual booting. While complicated, this can be done without that utility but you still need the hardware drivers the disc contains to get the full use of the Mac's hardware when running Windows. I have no idea if say an iMac's system discs have the Windows hardware drivers that also support a MacBook or if this too is model-specific, so on that you are on your own. -
i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?
Does the regular Firefox 8 release version work or does the version crash as well?
*Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
Intalling 4.0 on my Mac PowerPC G5 caused me to lose the prior version and 4.0 won't run on my processor. I do I reinstall a prior version?'''5.8'''
There is a third party version of Firefox 4 that runs on OS X 10.4/10.5 and PPC Macs, for details see http://www.floodgap.com/software/tenfourfox
If you prefer, you can get the latest version of Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html -
Can i recover photo files lost when i wiped out my hard-drive and reinstalled mac os x?
Can i recover photo files lost when i wiped out my hard-drive and reinstalled mac os x? I know that when a computer is wiped cleaned that the info is still on the hard drive, how do I access it? Can I pay someone to access it? Long story short, everything was saved to my external hard drive except my photos, by mistake of course.
You have to stop using the drive immediately. Completely stop. Do not boot the computer from the drive.
File recovery software: Try using an application such as Data Rescue 3 - http://www.prosofteng.com/products/data_rescue.php or FileSalvage - http://subrosasoft.com, or one of the ones listed in the (old) link below. Some have free trial versions that let you see if the software will help before you decide to buy. You will also need a second hard drive equal to or larger in size than your first drive as a destination drive for recovered files.
http://data-recovery-software-review.toptenreviews.com/mac-recovery-software
It is critical that you do not use the computer or even turn it on until you have rescued your files. Files only have the directory reference to them removed when you empty the trash or otherwise delete them from a computer (unless you use secure erase, in which case they are gone forever or can only be potentially be recovered by very expensive means) and are still present on the computer. However, their space is marked as available to any other file creation done on the computer (even done by you booting the computer) and there is risk that your files will be overwritten by the computer.
Even if the above works, do not expect the results to be pretty or even 100% successful. Files will often lose their names and you will have to re-name them one by one. -
Hi there
I am having a major nightmare that is just getting worse. I am an experienced Windows user and made the jump to Mac with a 27 iMac w/ 3TB Fusion Drive. A faulty RAM issue damaged my Mac OS X partition to the point that even the repair in DU cannot fix it. Ironically, the Bootcamp partition worked fine. After recovering the files I needed (by installing OS X on an external HDD and booting from that), I have decided to reinstall OS X. However, I have encountered more problems!
Within DU (boot and OS X version), I cannot erase the corrupted Macintosh HD partition. I can create a new partition, but it doesn't seem to save it once I leave that screen. When I go to 'Reinstall Mac OS X', the only drive I can install to is 'Recovery HD' which is locked. I appreciate that Apple should be sorting this out, but I work 6 days a week and would rather sort it myself if I can. I should note that I have since erased the Boot Camp partition so I can see empty space, but can't use it!
Please can someone help? I am happy to provide any more information should it be required
I have added a screenshot below to show what I mean...
Message was edited by: mdc92What you need for Mavericks, OS X 10.9: Apple Support Communities
See if this helps be sure to pay special attention to the External Drive section.
And a special thanks to a brody. -
Having problems erasing and reinstalling Mac os x on 2007 MBP 15in
Hello
I am having some problems here and was hoping for some help.
Just recently here, I decided to erase and reinstall Mac Os X on my sister's 2007 MBP. She just recently got a new 15in MBP and wanted most of her content on the 2007 to be erased. Well... I did some reading around and found that the easiest way to do so was with the os X DVD that came with the thing. Problem is....I can't seem to find it for the 2007 MBP. So I decided to try the 2010 version. Went into the disk, ran disk utility, wiping the hard drive, did all the right steps according to Apple, and then rebooted to try get a clean version of OS X on. Well, problem is, it would come to the language select screen, but after that selection, it would come up with this error:
"Mac OS X can't be installed on this computer
If you want to restore your system from a Time Machine backup, click "Restore from Backup"
I've tried reformatting the HD several times and even tried restoring, but it wouldn't display my system restores...
So my quesiton is, is it becuase I have the wrong DVD that its not working or is there something else I"m missing?
Any help would be vastly appreacited (especially since its not my computer!)
Thanks!
Jordon SpronkThe install disks that come with a model of a Mac have certain hardware drivers for the computer and video card, you can't use another Mac's install disk.
However you can use the $29 Snow Leopard install disk, but it doesn't come with iLife, that's extra. -
My daughter has spitefully changed my password and has refused to tell me. I have so much medical information that I can not lose. Is there anyway to get around this problem. Please I need Help fast.
Connect the iPod to your syncing computer and restore it via iTunes. However, if iTunes asks for the unknown passcode you need to place the iPod in recovery mode and then restore the iPod from backup. For recovey mode see:
iPhone and iPod touch: Unable to update or restore
"If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software."
Above is from:
http://support.apple.com/kb/ht1212
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