Reinstalling PE11

I had to reinstall PE 11 and Premier Elements 11 after a Win 7 crash that required considerable reformatting.  An Adobe tech helped and everything seems to be working.
Now on my desktop I have a folder Adobe Photoshop Elements 11 with two subfolders, PSE11 and Readme.
There is a similar folder on the desktop for PRE11
I also have an Adobe folder in Program Files with four folders in it,
Adobe Photoshop Elements 11
Adobe Premier Elements 11
Reader 11.0, and
Elements 11 Organizer
(1) Are there duplicates, i.e., can I eliminate anything?
(2) Can I move the desktop folders into the Adobe folder to get it off my desktop?

The desktop folders might have setup files for PSE and PRE.
You can move those folders and place somewhere else on your hard disk may be C: or D: drive
This setup will be needed when you wish to re-install these applications.
The folder under Program Files is the actual installed folder where these applications have been installed.
You should be able to launch applications from the Program files.
*Please do not delete any files and folders as you may end up deleting the actual exe for either of the applications.

Similar Messages

  • Recover a Catalog after Reinstalling PE11

    I just added a SSD drive to my computer and reloaded all software including Windows 7 and Photoshop Elements 11 onto this new system drive.  I did not make a separate backup of the Organizer Catalog beforehand, however the catalog is stil on the hard drive, now to be used as a data drive.  How can I recover this catalog?

    See if the following help document helps...
    Photoshop Elements Help / Use Backup, Restore to move catalog | Organizer | Elements 6 or later -
    http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html

  • M2t HD output file is corrupt

    I've been using PE11 and recently, using a HD m2t preset I've used previously with no problems, any m2t file output generated is corrupt upon completion of the encode and won't play in any player or be accepted as input in authoring programs.  Unfortunately this is probably a side effect of trying a freeware app called "freevideojoiner" which I purged from my system after only a few uses.  I've tried reinstalling PE11 to no avail.  I'm on the verge of wiping my system disk and rolling back to a backup image, but I'm hoping other options are available to fix this problem.  Any ideas on what do to fix this?
    BTW, I did run a full virus scan with Norton and found nothing, and I've yet to experience anything out the ordinary since the purge.

    tailspinner
    You could use another source of installation files from the following and insert your purchased serial number in them at installation.
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
    You just have to read and carryout carefully the web site's "Note: Very Important Instructions" in order to avoid an Access Denied Message.
    You might want to look at a scheme
    Uninstall the usual Control Panel route
    Do a free ccleaner run through to get rid of leftovers from incomplete downloads and installs
    CCleaner - PC Optimization and Cleaning - Free Download
    Reinstall with antivirus and firewall(s) disabled.
    Do you have one of these HD m2t files (that could be played back in your player) saved to the computer hard drive?
    If so, please determine if what was once OK for playback is still playable. This could put to rest the status of the current HD .m2t
    export that you have decided is corrupt.
    Looking forward to your follow up.
    ATR

  • No Camera Raw Plug-In

    My problem is that I cannot open DNG files in Photoshop Elements 11 (PE11).
    In PE11 (using the Editor in all cases), using File > Open... the filenames do not appear, and drag and drop gives the error "Cannot open ...DNG because it is the wrong type of file" etc.
    I have a Pentax K-r and shoot in RAW+JPEG, with RAW set to produce DNG (and I have also tried RAW set to PEF). I had PE4 and could import DNG files into it. I run Win XP SP3.
    From my local administrator account, in PE11 I used Help > Updates... to install Photoshop CR 7.4 and it now tells me that everything is up to date.
    I uninstalled PE4 in case that was preventing PE11 from opening DNG files in some way, but that did not help - and now I cannot re-activate PE4, as your registration server is no longer online.
    I have been working through your help page “Troubleshoot Camera Raw” (CR). Help > About Plug-In… does not list Camera Raw, so I went to Solution 1.
    Your help page “Camera Raw-compatible Adobe applications” tells me that PE11 shipped with CR 7.1 and is compatible through CR 8.0 – but I cannot find CR 8.0. I followed the link from the Products Update page to Camera Raw (Windows) but the highest version of Camera Raw Update there is 7.1. However, I don’t think this is the root problem. The problem seems to be that I don’t have a Plug-In to update!
    I moved on to Solution 2, which should be to remove and reinstall PE11, and I have the media to hand. However, my version is an Upgrade Edition, which requires me still to have my licensed copy of  PE4 installed – but I uninstalled PE4 (see above) and cannot get it re-authorised!

    Yes it is an AMD processor. (I was not aware that there were issues with XP on AMD.)
    The system info is below.
    I see that the Primary Plug-Ins Folder is set to the local one (....\Photoshop Elements 11\Plug-Ins\) rather than the one under Common Files. Is there a way to change this?
    Adobe Photoshop Elements Version: 11.0 (11.0 (20120830.r.32025)) x32
    Operating System: Windows XP 32-bit
    Version: 5.1 Service Pack 3
    System architecture: AMD CPU Family:6, Model:10, Stepping:0 with MMX, SSE Integer, SSE FP
    Physical processor count: 1
    Processor speed: 2157 MHz
    Built-in memory: 2015 MB
    Free memory: 1072 MB
    Memory available to Photoshop Elements: 1631 MB
    Memory used by Photoshop Elements: 70 %
    Image tile size: 132K
    Image cache levels: 6
    Display: 1
    Display Bounds:=  top: 0, left: 0, bottom: 1024, right: 1280
    Video Card Number: 1
    Video Card: NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation)
    Driver Version:
    Driver Date:
    Video Card Driver:
    Video Mode:
    Video Card Caption: NVIDIA GeForce4 MX Integrated GPU (Microsoft Corporation)
    Video Card Memory: ^0 MB
    Application folder: C:\Program Files\Adobe\Photoshop Elements 11\
    Temporary file path: C:\DOCUME~1\Ruaridh\LOCALS~1\Temp\
    Photoshop Elements scratch has async I/O enabled
    Scratch volume(s):
      Startup, 149.0G, 90.2G free
    Required Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 11\Required\
    Primary Plug-ins folder: C:\Program Files\Adobe\Photoshop Elements 11\Plug-Ins\
    Additional Plug-ins folder: not set
    Installed components:
       ACE.dll   ACE 2011/03/29-16:11:44   63.457850   63.457850
       adbeape.dll   Adobe APE 2011/01/17-12:03:36   64.452786   64.452786
       AdobeLinguistic.dll   Adobe Linguisitc Library   5.0.0  
       AdobeOwl.dll   Adobe Owl 2012/06/20-18:39:56   4.1.9   78.509892
       AdobeOwlCanvas.dll   Adobe Owl Canvas   3.0.68   61.2954
       AdobePDFL.dll   PDFL 2011/03/29-16:11:44   63.378681   63.378681
       AdobePIP.dll   Adobe Product Improvement Program   6.0.0.1654  
       AdobeXMP.dll   Adobe XMP Core 2010/10/12-08:45:30   63.139439   63.139439
       AdobeXMPFiles.dll   Adobe XMP Files   5.0   61.134777
       adobe_caps.dll   Adobe CAPS   4,0,42,0  
       Adobe_OOBE_Launcher.dll   Adobe OOBE Launcher   2.2.0.4 (BuildVersion: 2.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
       AGM.dll   AGM 2011/03/29-16:11:44   63.457850   63.457850
       ahclient.dll    AdobeHelp Dynamic Link Library   1,7,0,56  
       aif_core.dll   AIF   3.0   1.486530
       aif_ogl.dll   AIF   3.0   1.486530
       amtlib.dll   AMTLib   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
       amtservices.dll   AMTServices   4.2.0.4 (BuildVersion: 4.2; BuildDate: Wed Apr 27 2011 21:49:00)   1.000000
       ARE.dll   ARE 2011/03/29-16:11:44   63.457850   63.457850
       asneu.dll    AsnEndUser Dynamic Link Library   1, 7, 0, 1  
       AXE8SharedExpat.dll   AXE8SharedExpat   3.3   49.279053
       AXEDOMCore.dll   AXEDOMCore   3.3   49.279053
       AXSLE.dll   AXSLE   3.3   49.279053
       Bib.dll   BIB 2011/03/29-16:11:44   63.457850   63.457850
       BIBUtils.dll   BIBUtils 2011/03/29-16:11:44   63.457850   63.457850
       boost_threads.dll   DVA Product   5.0.0  
       cg.dll   NVIDIA Cg Runtime   2.0.0015  
       cgGL.dll   NVIDIA Cg Runtime   2.0.0015  
       CoolType.dll   CoolType 2011/03/29-16:11:44   63.457850   63.457850
       data_flow.dll   AIF   3.0   1.486530
       dvaadameve.dll   DVA Product   5.0.0  
       dvacore.dll   DVA Product   5.0.0  
       dvaui.dll   DVA Product   5.0.0  
       ems.dll   Elements Organizer   11.0  
       ExtendScript.dll   ExtendScript 2010/03/05-08:21:15   61.423205   61.423205
       FaceDetector.dll   FaceDetector 0000/00/00-00:00:00   2.0.1.1   2.0.1.1
       FileInfo.dll   Adobe XMP FileInfo   5.0   61.134777
       filter_graph.dll   AIF   3.0   1.486530
       hydra_filters.dll   AIF   3.0   1.486530
       icucnv36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       icudt36.dll   International Components for Unicode 2009/06/17-13:21:03    Build gtlib_main.9896  
       image_compiler.dll   AIF   3.0   1.486530
       image_flow.dll   AIF   3.0   1.486530
       image_runtime.dll   AIF   3.0   1.486530
       JP2KLib.dll   JP2KLib 2011/03/29-16:11:44   63.196876   63.196876
       libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
       libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   10.0  
       LogSession.dll   LogSession   2.1.2.1640  
       MPS.dll   MPS 2011/05/24-09:45:42   63.464027   63.464027
       MSVCP100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  
       MSVCP71.dll   Microsoft® Visual Studio .NET   7.10.3077.0  
       MSVCR100.dll   Microsoft® Visual Studio® 2010   10.00.30319.1  
       MSVCR71.dll   Microsoft® Visual Studio .NET   7.10.3052.4  
       pdfsettings.dll   Adobe PDFSettings   1.04  
       Photoshop.dll   Adobe Photoshop Elements Editor   11.0  
       platform.DLL   Adobe Help System   1, 0, 0, 1  
       Plugin.dll   Adobe Photoshop Elements Editor   11.0  
       PSArt.dll   Adobe Photoshop Elements Editor   11.0  
       PSViews.dll   Adobe Photoshop Elements Editor   11.0  
       ScCore.dll   ScCore 2010/03/05-08:21:15   61.423205   61.423205
       shfolder.dll   Microsoft(R) Windows (R) 2000 Operating System   5.50.4027.300  
       Tbb.dll   Intel(R) Threading Building Blocks for Windows   2, 2, 2009, 1011  
       updaternotifications.dll   Adobe Updater Notifications Library   2.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   2.0.0.15
       WRServices.dll   WRServices Thursday January 21 2010 12:13:3   Build 0.11423   0.11423
    Required plug-ins:
       Accented Edges 12.0
       ADM 3.11x01
       Angled Strokes 12.0
       Auto Divide 11.0.0.0 (11.0 (20120830.r.32025))
       Average 12.0.2
       Bas Relief 12.0
       BMP 12.0.2
       Chalk & Charcoal 12.0
       Charcoal 12.0
       Chrome 12.0
       Clouds 12.0.2
       Color Halftone 12.0.2
       Color Variations 12.0.4 (12.0.4x001)
       Colored Pencil 12.0
       CompuServe GIF 12.0.2
       Conté Crayon 12.0
       Correct Camera Distortion 12.0.2
       Craquelure 12.0
       Crop and Straighten Photos Filter 12.0.2
       Crosshatch 12.0
       Crystallize 12.0.2
       Cutout 12.0
       Dark Strokes 12.0
       Difference Clouds 12.0.2
       Diffuse Glow 12.0
       Displace 12.0.2
       Dry Brush 12.0
       Extrude 12.0.2
       FastCore Routines 12.0.4 (12.0.4x001)
       Fibers 12.0.2
       Film Grain 12.0
       Filter Gallery 12.0
       Fresco 12.0
       Glass 12.0
       Glowing Edges 12.0
       Grain 12.0
       Graphic Pen 12.0
       Halftone Pattern 12.0
       Ink Outlines 12.0
       Lens Blur 12.0
       Lens Flare 12.0.2
       Lighting Effects 12.0.4 (12.0.4x001)
       Liquify 12.0.1
       Matlab Operation 12.0.4 (12.0.4x001)
       Mezzotint 12.0.2
       MMXCore Routines 12.0.4 (12.0.4x001)
       Mosaic Tiles 12.0
       Multiprocessor Support 12.0.4 (12.0.4x001)
       Neon Glow 12.0
       Note Paper 12.0
       Ocean Ripple 12.0
       OnEdge 1, 0, 0, 1
       Paint Daubs 12.0
       Palette Knife 12.0
       Patchwork 12.0
       Photocopy 12.0
       Picture Package Filter 12.0.4 (12.0.4x001)
       Pinch 12.0.2
       Pixar 12.0.4 (12.0.4x001)
       Plaster 12.0
       Plastic Wrap 12.0
       PNG 12.0.2
       Pointillize 12.0.2
       Polar Coordinates 12.0.2
       Polar Coordinates 12.0.4 (12.0.4x001)
       Poster Edges 12.0
       Radial Blur 12.0.2
       Read Watermark 4.0
       Reticulation 12.0
       Ripple 12.0.2
       Rough Pastels 12.0
       Save for Web & Devices 12.0
       ScriptingSupport 12.0.4
       Shear 12.0.2
       Smart Blur 12.0.2
       Smudge Stick 12.0
       Solarize 12.0.2
       Spatter 12.0
       Spherize 12.0.2
       Sponge 12.0
       Sprayed Strokes 12.0
       Stained Glass 12.0
       Stamp 12.0
       Straighten and Crop Image 12.0.4 (12.0.4x001)
       Straighten Image 12.0.4 (12.0.4x001)
       Sumi-e 12.0
       Texture Fill 12.0.4 (12.0.4x001)
       TextureSelect 12.0.4 (12.0.4x001)
       Texturizer 12.0
       Tiles 12.0.2
       Torn Edges 12.0
       Twirl 12.0.2
       Underpainting 12.0
       Water Paper 12.0
       Watercolor 12.0
       Wave 12.0.2
       WIA Support 12.0.4 (12.0.4x001)
       Wind 12.0.2
       ZigZag 12.0.2
    Optional and third party plug-ins:
       Frame From Video 6.0
       Magic Extractor 12.0.4 (12.0.4x001)
       PhotomergeUI 12.0.4 (12.0.4x001)
    Plug-ins that failed to load: NONE
    Installed TWAIN devices: NONE

  • PE 11 and OS 10.9 (Mavericks)

    I just upgraded to OS 10.9 and cannot use PE 11 even though it is supposed to be compatible. It hangs up each time I access a photo to edit. IS there some type of "patch" I need to correct this? I have deleted and reinstalled PE11. Thanks!

    It is very important to delete the preferences after doing  a major OS X upgrade. Go to your username>lbrary>preferences and delete
    com.adobe.PhotoshopElements.plist
    Adobe Photoshop Elements 11 Paths
    Adobe Photshop Elements 11 Settings
    and any lockfiles with the same names
    To see that library in 10.9:
    http://www.cultofmac.com/251544/mavericks-makes-it-way-easier-to-access-your-library-folde r-os-x-tips/
    While you're in there go to the Saved Application States folder and delete anything pertaining to PSE.
    Repair permissions, then try again.
    Note that the Comic and Graphic Novel filters will crash PSE 11 in 10.9.

  • ?Error message when opening PE11. (online services could not be initialized. Please reinstall)

    When opening PE 11, error message : online services could not be initialized. Please reinstall appears. Reinstalls does not fix problem. What do I do next?

    You should be able to launch without ols. Can you try directly from the application in the following location:
    C:\Program Files(x86)\Adobe\Photoshop Elements 11
    Double click on:
    PhotoshopElementsEditor.exe
    Let us know if that works.
    If not, try downloading the missing file from the following link (it says PSE10 but should work) and unzip the folder to extract the file and drag it into the assets folder.
    http://helpx.adobe.com/photoshop-elements/kb/welcome-screen-keeps-running-auto.html
    If that doesn’t work I would suggest uninstalling via the control panel and installing from a fresh download. You can download the free trial from this link and then validate with your serial number.
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

  • Images stored in both iPhoto and PE11?

    I have many of the same pictures stored in both iPhoto and PE11. I would like to drop iP. When I delete pictures in iP, will that affect the same pictures stored in PE11 Organizer (stupid having a large number of identical images stored twice on the computer..?).

    Thanks all of you! There seems to be no full agreemenet here, however. The mess I feel I'm in is partly due to my ineptness, partly to the absurd complexity of the matter and partly to the crash I had with my new iMac. I got my reconstructed data on a mobile HD and started loading iPhoto with images. When I had my (newly aquired) PE11 reinstalled, I started to import images from iP. The arrived in event-folder, which means that I have to go through every picture to relocate it in an appropriate folder and album. Then I continued loading images from a memory stick (having tapped the mobile HD...).
    Barbara - I'd love to believe your assertion. It sounds logical: I can delete the images in iP, and it will not affect the images I have loaded into PE11 Organizer...

  • I have a favorites file from IE which I saved before reinstalling the OS and I want firefox to find it and import it.

    Firefox can import IE favorites, but it expects for find them in a certain (unknown) place. I have a file called "Favorites" from IE which I saved to an external drive bfore I reinstalled the OS. Where do I put it so that Firefox can find it?

    video
    What version of Premiere Elements do you have and on what computer operating system is it running?
    Please review the following workflow.
    ATR Premiere Elements Troubleshooting: PE11: Project Assets Organization for Scene and Highlight Grabs from Collection o…
    But please also determine if your project goal is supported by
    a. format of your source
    and
    b. computer resources
    More later based on details that you will post.
    ATR

  • Reinstall and register Premier Elements 11 on reimaged laptop

    My daughter has to reinstall her store bought copy of PE11 onto her re-imaged laptop. The original install was performed and registered by her schools
    IT staff. How can we re-register PE11 when the the previous installation was not de-registered.

    fleatech
    This is not Adobe. Rather user to user. And, the nature of your question lends itself to "the only by Adobe resolution". But, here are my comments for your consideration.
    Adobe allows for the same purchased activated serial number on no more than 2 of your computers. And these two are not be run at the same time.
    Program activation and registration are not the same thing. In recent versions, registration is done automatically with the Sign In with the Adobe ID and Password and program activation.
    If you are dealing with the program being registered to the IT people with its Adobe ID and Password and not your daughter's, then check out the Adobe transfer of license details. Adobe is the only one to handle this aspect of the matter.
    If this is not a matter of IT using its own Adobe ID and Passwood.....
    When you open the re-imaged laptop and go to Control Panel/Installed Program do you find any trace of Premiere Elements 11 there?
    If not, I would go ahead and install Premiere Elements 11, presumably from your installation disc and using the purchased serial number and your daughter's Adobe accepted Adobe ID and Password.
    ATR

  • How do I install all my old programs and data from an old system folder after I have reinstalled the same OSX system after a crash?

    The system is OSX10.5.8 Leopard on a 2009 imac. A new system was installed from the installation disks and the original system saved to a folder.
    I need to use my Adobe programs, rescue my email, i-tunes and iphoto data.  The disk utility indicates that my Time Machine back-up disk is damaged and I don't want to take a risk of having Time Machine erase my hard drive and try to reinstall the exact system existing at the time of the crash.  There was over 650 gb of stored files that I was copying and removing from the drive at the time it crashed. The total size of the original system file is still about 650 Gb.
    I would prefer to go back in Time Machine and only rescue the programs as most of the files have been copied to external hard drives, but I can't access the back-up hard drive from the new version of the Time Machine.  Or by I don't want the Time Mchine to start copying the new operating system which would include all the data in the old system file. Time Machine was working fine at the time of the crash.

    No, the disk was backed up with time machine a few hours prior to the crash.  I was unable to open the computer when I tried to restart it- got a grey screen with the spinning disk- after a few minutes the screen would go black and would reboot continuously, but not load any images or programs. I started the computer from the 10.5.4 installation disks and checked both the time machine external hard drive and the Imac internal drive with the disk utilities. Both showed as damaged --the internal drive and permissions were repaired, but the external drive (time machine back-up)  was damaged and not repairable by disk utilities. I don't believe that the external drive for Time Machine was connected to the computer at the time of the crash as I was copying files to a different hard drive drive. And I was not having any problems with the TM back-up drive prior to the crash.
    I accessed the Imac internal disk by firewire (as a target disk) and copied as many data files as I had room for on my external hard drives available.  And I deleted quite a few files from the imac internal drive (mostly just jpegs, duplicate tifs, etc--nothing that was used by i-photos, i-tunes or the Mail program).
    Then I installed a new OSX10.5.4 system from the installation disk and the old system was moved to a folder on the hard drive.  I previousy had had the option to reinstall the complete system from Time Machine when I connected that drive and booted with the installation disks with the C key depressed.  But it didn't seem like a good option because I was unsure of the condition of that external disk and whether it would be able to reinstall my data correctly, once it had erased my internal hard drive. 
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    I'm a professional designer (with a deadline) but I can still use my Illustrator and Photoshop by opening them from the old system folder and saving the files to an external drive.  So it's not neccessary to do anything hasty except to delete some of the excess art and document files that were causing the computer to run slowly and the  Adobe programs to crash when I tried to save my work. I have quite a few books on tape in the i-tumes folder which is probably talking up tons of space but I don't where the i-tunes files live.
    Thanks for any help. Peggy
    Message was edited by: peggy toole

  • Due to my laptop screen failing i have to return to facory settings, can i reinstall adobe reader and adobe air afterwards?

    Due to my laptop screen failing I have to return it to factory settings, can I reinstall adobe reader and air afterwards?

    I don't see why not. Do you foresee a special difficulty?

  • Firefox hangs on opening requiring force quit I have snow leopard mac It hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise m

    Firefox hangs on opening requiring force quit I have snow leopard Mac It even hangs when I try safe mode. I need to know how to remove all traces of firefox on my mac so I can reinstall. I have tried terminal as advised on firefox webpage. Please advise me
    == This happened ==
    Every time Firefox opened
    == I tried to update firefox add-ons ==
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_3; en-us) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

    Try a new profile. See [[Recovering important data from an old profile]]

  • Itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    itunes wont open at all, error message : quicktime was not found .... please reinstall ... i did that but no luck this only seems to have happened since the 10.4 update, im on windows 7 ..

    Can you start QuickTime on your computer?
    You'll probably have to search for the Windows Installer Cleanup Utility and use it to remove QuickTime Player and iTunes. Then download and install the iTunes again.

  • Mail app deleted and reinstall wont open, says not compatible with OSX

    i accindetally deleted my mail app and emptied the trash, when I tried to reinstall from the startup disk, it installs but wont open, saying that the version of mail is not compatible with the version of OSX (10.5.8)

    The Combo updater of Leopard 10.5.8 can be found here:
    http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
    There is no downloadable version of Mail.app - it comes with the operating system i.e. on your install disks.

  • I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    I am trying to open my iTunes on a Windows XP laptop and get the error message 42404 "iTunes application could not be opened.  Please repair or reinstall QuickTime".  I did that and it did not help.  Any ideas?

    Let's see if a more rigorous uninstall/reinstall procedure gets us past that, nancy. See the following troubleshooting document:
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

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