Reinstalling Pearl 8100 issues

Hi everybody.
I'm trying to upgrade the device software to 4.5.0.37 but I cannot do it. Probably my phone has some hardware problems.
While reinstalling with AppLoader the process is the following:
- Connecting with ROM
- Deleting old files
- Loading JVM and system software
- Initializing device (at this moment a 507 error appears on the phone's screen when booting and I think this is not normal)
- Loading applications (this step is correct)
After the process is finished, the phone never starts and keep rebooting forever.
I have tried to wipe the phone but the problem is still there. I wonder why is this error 507 appearing after loading the system software. Is that normal?
Thanks for your help in advance.

Could be.
If the device is not under warranty (is it?), then you can try some steps on your own.
You will need to use JL_Cmder to wipe the device and subsequently load the OS to the device. Follow the instructions here:
http://www.blackberryfaq.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F
If JL_Cmder does not work, follow this instructional:
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
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Pearl 8100 Battery Issues

My BB Pearl 8100 is always losing battery charge. Anybody else having this issue and how can I fix it? I charge my BB at least 3 times a day. Once in the morning plugged into the outlet, once during the day at work through a USB port on my computer, sometimes I have to use the car charger to hold me over until I get home to plug it back into the outlet. I'm extremely frustrated and would have never bought this phone had I known I was dealing with this problem. And by the way, I only bought this BB (first one), sometime in July. PLEASE HELP! Thanks

I just got my BB 8120 yesterday and I was told (after the fact) that its good practice to let your new phone charge for 24 hours. Of course I wasn't told this by my Wireless company... I was told this by a friend of mine that was told this by a rep at a store location....
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My pearl 8100 die, and I cannot recover it.

hi
So this is my situation.
My blackberry pearl 8100 sunddenly die.
It is detected by the compurer, and it show a battery with a green bar across it.
I try to wipe it with jl cmdr, blackberry MCP and BBSAK, no one detect the phone.
I try to follow a guide to reinstall the OS with loader.exe but it start the prosses and make an error while is in the "waiting dervice Initialization" screen
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and have you tried this?
http://www.blackberryfaq.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe
1. Please thank those who help you by clicking the "Like" button at the bottom of the post that helped you.
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No browser icon on Pearl 8100

Hiya... I am in a world of pain...
Sorry - quite a bit of background on this...
In 2009 my husband bought me a brand new Blackberry Pearl 8100 from the internet (he can't remember exactly where from). I put my existing O2 sim in it, expecting to be able to access the internet/emails, but neither were available to me. A quick call to O2 cleared that one up - my sim was Pay & Go and at that time, O2 were not doing Blackberry web & email on Pay & Go. I used it as a phone for a bit, got peeved (wanted internet and emails!) and bought a Samsung Tocco lite which I have been using up until last week when I found out that, since last July, O2 were now doing Blackberry internet on Pay & Go.
So, I excitedly purchase a bolt on from O2, shove my sim in my lovely Blackberry Pearl, get excited when I see the new icons for Facebook and Google etc... and then I realise that there is no browser option. No globe icon, nothing. The only way I can see a browser icon is if I press the menu key and select 'Switch Application'. The 'phone then says 'requesting', then offers me an option to sign up for Yahoo Messenger. If I hit the 'back' button, the screen goes blank. If I accept 'download', I get: 'Sorry, your device does not meet the system requirements that are needed to support Yahoo'.
I have set up my emails and they work fine. If I click on links in emails, I just get a blank screen.
I have spoken to O2 who have said that 'everything is fine their end' and there is no reason why I can't find a browser icon. They told me to check out the latest Blackberry download so my 'phone is updated. So, I have installed what I believe to be the latest version but that has had no effect whatsoever.
A battery pull (well, about a hundred of them actually..) has also had no effect).
I am close to throwing the flaming thing up the wall. Please help me save my beautiful little 'phone from such a cruel fate... any ideas?
(OS release: v4.2.193)
Solved!
Go to Solution.

Hi there!
I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Resend Service Books
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! If not, then you could investigate further updating your BB OS...here is a process to do that:
From a PC, you can install any OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload", it can be used to upgrade, downgrade, or reload -- it all depends on the OS package you download and install to your PC. You can even use a different carriers OS package by simply inserting, between steps 1 and 2, the deletion, on your PC, of a file named VENDOR.XML. Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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My Pearl 8100 is not recognized by my Windows 7 computer and Desktop SW 6.0

I cannot get my newly installed desktop software (v6.0) to detect my Pearl 8100 when I connect it through USB. Upon the first software installation, it will recognize and sync once but after disconnecting and reconnecting, it will not detect. I have to unload the software and re-load in order to get another detection. Any ideas why it will not detect on subsequent connections? The USB cable does not appear to be the issue.

Hello hanley10067 and welcome to the BlackBerry Support Community Forums.
Have a look at this article KB15486 "Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting steps"
-HMthePirate
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Please support bb bb pearl 8100 as his regular

please for the bb 8100 is supported by software that supports and a little more modern like bb
because I feel bb users find hp 8100 can not be in use as other
please support os 5 for bb pearl 8100
please

Hello megaa,
Welcome to the forums.
Device software availability is determined by your provider. You can check available versions here:
BlackBerry Desktop and Device Software Download Sites
Hope this helps. Have a good day.
-SR
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Pearl 8100 desktop manager

I have lost my desktop software manager for the pearl 8100 running version 4.2. I have tried to download from the website but everything that I try from the dropdown menu doesn't work. Which one is the right one?

Uninstall BB Desktop Software you already have installed on your desktop computer.
Check this link for instructions for clean uninstall of this software.
Afer BB Desktop Software is uninstalled, open this link: http://na.blackberry.com/eng/services/desktop/
Click on "Download" button.
In drop-down list select: BlackBerry Desktop Software v4.7
Click on "Next" button below the drop-down list
Find
Desktop Manager 4.7.0 B59 English - Without Media Manager
and download it.
When it is downloaded - install it.
if your issue solved set "Solution" mark at the relevant post

Help: Calendar entries disappear on Pearl 8100

I have a BB Pearl 8100 and have the problem that calendar entries disappear from the device. Entries as recent as those from the previous week all of a sudden disappear. I have re-synchronized several times (I use Outlook 2003 for calendar and contacts), and the entries stay in the device for a few days but after a week or so, all past appointments, except the recurring ones, just disappear. I don't have a problem with contacts, and I don't synchronize emails, so the issue is only Calendar.
I have the Options set in my device to keep appointment forever, so that does not seem to be the problem.
Does anyone know how to fix this?
Thanks a lot in advance.

Metroberry:
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Thanks for your help.
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Pearl 8100 not turning on seing led light twice?

hello,
i got a really terrible problem i dont know the solution for my pearl 8100
yesterday i want to unlock my bb with (the unlock software)but it was aborted and after that the bb just show's led light twice and doesn't turn on and also my pc doesn't recognize the bb either desktop manager ??
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Hi mister-n,
Welcome to BlackBerry Support Community Forums.
Try the following steps to reload your device software when the device is not being detected by the computer.
1. Verify that the BlackBerry Desktop Manager and BlackBerry Device Software are installed on the computer.
2. Remove the battery from the BlackBerry. Do not re-insert.
3. Connect the BlackBerry to the computer.
4. On the BlackBerry Desktop Manager main screen, click Application Loader.
5. Click Start.
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7. Click Next.
8. Click Next.
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10. Immediately after clicking Finish, insert the battery into the BlackBerry smartphone.
-FS
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Desktop manager download and rearranging files for Pearl 8100

I have a Pearl 8100 and lost my desktop manager CD and need to load it on to my new laptop. Where can I download this? I have tried a search here at this website, but I can't seem to narrow down what I need specifically.
Also, I was wondering if it were possible to move files around, specifically, from within a folder to the desktop. For example, Brickbreaker and Messenger.
Thank you - beth
Solved!
Go to Solution.

OverviewGet the most out of your BlackBerry® smartphone with BlackBerry® Desktop Software—an integrated suite of applications that manages the link between your BlackBerry smartphone and your email account, organizer and more.
BlackBerry Desktop Software FeaturesBlackBerry Desktop Software runs on your desktop PC, allowing you to:
Keep Your Desktop and Smartphone Data Organized
Synchronize your email and organizer information (calendar, contacts, memos and tasks) between your BlackBerry smartphone and your PC
Back up information from your smartphone to your PC or restore previously saved files
Easily Transfer Files, Music and Data
Transfer files between your computer and your BlackBerry smartphone’s internal memory or optional media card¹
Use Roxio® Media Manager² for easy management of your video and music files
Migrate data from a BlackBerry smartphone, Palm® Treo or Windows Mobile® based device to a new BlackBerry smartphone²
Add New Software and UpgradesLoad new applications and upgrades from your PC to your BlackBerry smartphone
Manage Your Enterprise Email
Create an auto signature to be included in the body of your outgoing email messages³
Filter the email messages you receive on your BlackBerry smartphone by key words and message fields³
Press here to download
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~

Pearl 8100 os reload

HI,
I have a pearl 8100 which is t mobile and am now using it in india with an gsm network , i used javaloader and wiped my device os....but now when i try to reload the os through online it says there is no software...i also downloaded and runned the os in my desktop even then my desktopm manager is not showing up the os......can somebody help me in sorting the issue
thanks

broneyedleo wrote:
Was tring to upgrade the Pearl 8100 OS from 4.2 to 4.5 today. After the initial software download process, the system got hung, will not recognise the phone, and the phone is dead except red light on the phone that keeps blinking, binks twice rapidly with a long pause and then repeats. Tried battery pull etc.... The Device manager does not recognise this 8100 Pearl any more.....Any ideas???
I think that your device has lost its OS.
But I am confused : are you sure the "Device Manager" does not recognize the 8100 ? Are you not referring to the "Desktop Manager" ?
Anyway, if the battery pull did not fix the issue, I think you will have to rely on another software than the Desktop Manager to load an OS on your device again. You can check for the BBSAK (BlackBerry Swiss Army Knife). There are many discussions about it on the forum, you can use the search form on top of this page.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Blackberry Pearl 8100 OS and application update

I just got my Blackberry Pearl 8100 and it has OS v4.2.0.71...I need/would like to have Microsoft To Go, so i can view my work files(excel, word), also would like to view videos(possibly different file formats) that i download, music(mp3's, etc), pics and things like that...where do i start with all of this because i have no idea what to do or how to do it...

broneyedleo wrote:
Was tring to upgrade the Pearl 8100 OS from 4.2 to 4.5 today. After the initial software download process, the system got hung, will not recognise the phone, and the phone is dead except red light on the phone that keeps blinking, binks twice rapidly with a long pause and then repeats. Tried battery pull etc.... The Device manager does not recognise this 8100 Pearl any more.....Any ideas???
I think that your device has lost its OS.
But I am confused : are you sure the "Device Manager" does not recognize the 8100 ? Are you not referring to the "Desktop Manager" ?
Anyway, if the battery pull did not fix the issue, I think you will have to rely on another software than the Desktop Manager to load an OS on your device again. You can check for the BBSAK (BlackBerry Swiss Army Knife). There are many discussions about it on the forum, you can use the search form on top of this page.
The search box on top-right of this page is your true friend, and the public Knowledge Base too:

Computer with Vista not recognizing my Pearl 8100 through USB

Hi my computer will not recognize my Pearl 8100 through USB connection and my computer is a little older so it doesn't have Bluetooth to try that. I've read some of the info from others having similar problems and I have checked my cable which is fine and have tried using a USB slot on the back of my computer rather than a USB hub to no avail. Any other ideas?

Hi and Welcome to the Forums!
Here is the list of troubleshooting KB's...hopefully something will be useful:
KB02640 Troubleshooting USB connections
KB15486 Top 10 BlackBerry smartphone and BlackBerry Desktop Manager troubleshooting tips
KB11439 BlackBerry Desktop Software does not detect the BlackBerry smartphone when it is connected
KB00019 No PIN displayed in BlackBerry Desktop Redirector
Also, check that you are using only root USB ports...no hubs (sometimes the front-side ports are hubs...use a rear USB port). And make sure to try disabling USB power management in your system configuration (Device Manager).
Apologies in advance if this is redundant -- there's no way to be sure if you've already seen and tried these.
Hopefully something there is helpful!
Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
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PIN: C0001B7B4 Display/Scan Bar Code
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Pearl 8100 blocked

Hi all
I've an old Pearl 8100 ( bought before 2008) branded Vodafone that with a SIM different from vodafone it doesn't work. Can you help me to unblock it?
Thank you in advance
Regards
Giulia

Hi and Welcome to the Community!
Please refer to this helpful thread:
http://supportforums.blackberry.com/t5/General-BlackBerry-Functions-and/Unlocking-your-BlackBerry-Gu...
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Pearl 8100

Hi, I have a Pearl 8100. Something happened that all my Contacts are no longer in my address book, but show up when someone calls on the caller ID. So I cant get anyones number out of my phone unless they call me. Anyone have any ideas? It never used to do this.
Thanks
Misty
Solved!
Go to Solution.

Hiya!
You would be better suited to create a new topic. This one was created for a totally different issue and has already been marked as solved.
1). Please thank those who help you by clicking the beside the 'Reply' button.
2). If your issue has been solved, please resolve it by marking "Accept as Solution" on the correct post!
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Reinstalling Pearl 8100 issues

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