Reinstalling Photoshop CS2

I have been using Photoshop CS2 fr quite some time successfully. However, I have been receiving this message. "the Adobe Updater could not be started. Reistall program." Can I uninstall CS2 and reinstall without contacting Adobe first?? I have my original program CDs.
TY,
Barbara

you must download ps cs2 from here: https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2_downloads
and use the posted serial number.

Similar Messages

Need to reinstall Photoshop CS2 but it can't find a previously installed version so won't reinstall

Photoshop CS2 told me there was a "major problem" and that I would need to reinstall the software to continue using it.
So I used the installer CD, but it told me it could not install because there was already a copy installed, which would need to be removed.
So I removed the old version and tried to reinstall but now it tells me it needs a previously installed version in order to reinstall.
Adobe "customer service"chat is 100% useless on this, referred me to the 800 #, been on hold for over 45 miinutes now, and no relevant topics found on "help" forums.
For a multibillion dollar monopoly, you'd think they could hire a couple of customer service reps but I guess it's all DIY "support" here, so can anyone help?

So, you are NOT trying to reinstall an upgrade, but a purchased version (not in an upgrade path from one version to the next)?
If that is correct, there should be no request for a "previously installed version." That only appears when one is installing an upgrade.
Are you installing from physical media (a DVD), or from a download?
Sorry, I do not have an answer for you.
Good luck,
Hunt

Hard drive crash, reinstall Photoshop CS2

I recently had a serious event with my MacBook Pro's hard drive. The Geniuses got it going again, but I'm now having issues with Photoshop (CS2). I need to reinstall the software to fix it, but I've used up my two "licenses" for the software. I can't reload directly from the CD's - it won't allow it.
Is there a way to bypass this software permission, or do I need to reformat my computer and start over?
Thanks!

You need to call Customer Service and request a phone deactivation and activation.

Trying to Reinstall Photoshop CS2

Hello,
I have a power pc mac mini and I've never had a problem with using my Photoshop CS2 but, on Oct 11, I got an error message that said I needed to reinstall the program. So, I sent Photoshop to the trash, along with Bridge and the Help Center, per suggestions I'd read elsewhere, but I can't reintall it! It seems to work all the way to the end and then it says an error has occurred and it's missing a file, please try again. I've tried numerous times and nothing.
I called Adobe and the guy said I should create a new user account on my computer. That's a big hassle and I don't see how that it going to solve anything. If I want further assistance, he says I'll have to pay $40. What? It doesn't sound like Adobe cares one way or another what happens to me.
I know that Adobe is going through some major enhancements, etc. this week so I am suspicious that my glitch is somehow attached to what they're doing. Is that possible?
I am losing valuable time. I use Photoshop every day and this is a major inconvenience. This just isn't right. Can someone out there help?

I know little about technical troubleshooting, but in order for someone else to step in to provide you some help...
I have a power pc mac mini and I've never had a problem with using my Photoshop CS2 but, on Oct 11, I got an error message that said I needed to reinstall the program. So, I sent Photoshop to the trash, along with Bridge and the Help Center, per suggestions I'd read elsewhere, but I can't reintall it! It seems to work all the way to the end and then it says an error has occurred and it's missing a file, please try again. I've tried numerous times and nothing.
Just how did you delete photoshop again, exact steps?
It will also help us users if you would tell us what system you are using and what exactly the error message said.
I called Adobe and the guy said I should create a new user account on my computer. That's a big hassle and I don't see how that it going to solve anything. If I want further assistance, he says I'll have to pay $40. What? It doesn't sound like Adobe cares one way or another what happens to me.
I new user account is a very common step in trouble shooting.
And you are using software that is years old now, of course they want to you upgrade so paying for service is not really an issue. If you had the current version that wouldn't be the case.
I know that Adobe is going through some major enhancements, etc. this week so I am suspicious that my glitch is somehow attached to what they're doing. Is that possible?
No. Something else on your end has happened. It is virtually impossible for Adobe to do something on their end that would specifically target your software directly, and since many people are running old versions than you I don't think you have to worry.

Can't install update after reinstalling photoshop CS2

I manually removed PS CS2 because of a problem with the 9.0.2 update. I reinstalled PS CS2(9.0). Then tried to update to 9.0.1 but the auto update tells me no available updates.
Did i miss something when removing PS CS2 thats makeing it think it is still 9.0.2?
Dual 2 GHz PowerPC G5 Mac OS X (10.3.9)

First of all, if you installed the Adobe TWAIN plugin by moving it, put it back. (You can get this error if you move it instead of copying it to install it.) Also, if you have done anything to the auto analyzer, like renaming it, name it back to what it was before. Then restart your mac and try again.

Cannot Reinstall Photoshop CS2 Upgrade

I am migrating to a new Win7 computer. I have a Photoshop CS2 upgrade CD, but the installer wants to find an older version on the hard drive. I no longer have older versions (stretching back to 3.0). I had to replace a bad hard drive last year and was able to pull this off then, but I can't recall how.
Any ideas?

If you go to the Adobe.com website and log into the your account you will find all the serial numbers for your registered products.

Can not reinstall Photoshop cs2 upgrade

I physically changed my hard drive and thought I had copied all relevant files, but I know have to reinstall CS2 upgrade and it is looking for my old serial number. I have the Photoshop 5.5 discs, but not the past serial numbers. How can I now install the CS2?
Thank You
David Harris

If you go to the Adobe.com website and log into the your account you will find all the serial numbers for your registered products.

Unable to reinstall Photoshop CS2 from Creative Suite

I had to uninstall Creative Suite CS2 because I wanted to try CS5. Come to find out after a lot of frustration unable to do because I have a G5 that does not have an intell processor. When I tried to reload the Creative Suite CS2 the Photoshop was grayed out. Unable to click onto it to install. Any suggestions? I am a web and graphic desighner with no photoshop! UGH! Please respond. Thank you

If you find no other option, try cleaning up your machine and then run the installer again. Following kb will help you to cleanup your machine manually -
http://kb2.adobe.com/cps/331/331301.html
Or if you are able to run CS5 cleaner tool and you have *NO* other Creative Suite product installed. Click 'Clean all' button for CS3/CS4 and CS5. You can download the cleaner tool from the following location -
http://www.adobe.com/support/contact/cs5clean.html
Also empty your trash before running the CS2 installer.

I need an authorization code to reinstall photoshop CS2

I know cs2 is no longer supported but I want to continue to use it. I had to change the HD and now need to reinstall it.

http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l

CAN NOT OPEN CANON EOS20D RAW FILE IN PHOTOSHOP CS2

I had Photoshop CS2 installed on my PC some years ago and could open my raw files from my canon eos 20d. I changed the hard drives in my pc to solid state drives and had to reinstall photoshop cs2. I could not activate photoshop as it was too old a version so I had to download from adobe website with their activation code. Now, I can not open any of my canon eos 20d files. I have taken some now photos just a few days ago and the problem still arises. I get the message that it does not recognise this type of file. Any ideas?

You downloaded, extracted (unzipped) the Camera_Raw_3_7.zip and copied/moved the Camera Raw.8bi to
C:\Program Files (x86)\Common Files\Adobe\Plug-Ins\CS2 (windows 64 bit system)
or
C:\Program Files\Common Files\Adobe\Plug-Ins\CS2 (windows 32 bit system)
Camera Raw 3.7 update for photoshop cs2 Windows
Adobe - Photoshop : For Windows : Camera Raw 3.7 update
other cs2 updates
Adobe - Photoshop : For Windows
Adobe - Bridge : For Windows
Adobe - Creative Suite : For Windows

Photoshop CS2 redraw garbage when moving around an image window on my G4 laptop

Hi.I recently had to reinstall Photoshop CS2 onto my Mac Laptop 1.5 GHz PowerPC G4, running system 10.4.11, which required a new hard drive after the old one died. I am immediatly encountering a serious redraw/image repositioning problem in Photoshop that I have never seen before, and in Imageready as well. This does not happen in Macromedia Fireworks 8 however.
I am zoomed into an image. Using the hand tool, or the scroll bars or the arrows, as soon as I move an image little messed up line graphic glitches appear and stay in place for the remainder or working with an image, and ultimately covers the image completely after moving around within it a number of times. you can see examples of this in these screenshots I've uploaded:
http://pixeljam.com/temp/photoshopRedrawGarbage/moveGarbage04.gif
http://pixeljam.com/temp/photoshopRedrawGarbage/moveGarbage03.gif
http://pixeljam.com/temp/photoshopRedrawGarbage/moveGarbage02.gif
and the lines stay the same size and position even when zooming in. here's the same image w/ the same defects zoomed out and in:
http://pixeljam.com/temp/photoshopRedrawGarbage/moveGarbage01.gif
http://pixeljam.com/temp/photoshopRedrawGarbage/moveGarbage01_zoomed.gif
I've tried trashing & re-installing photoshop completely, tried running it before the updates needed from the original Photoshop application disk, and after. still the same problem.
This occurs only when using the laptop on its own. When I hook it up to my Apple Studio Cinema Display, it works fine. The problem does not occur on the Cinema Display OR the laptop screen! it's very odd. Basically, the laptop is now something I cannot actually use away from my desk until this is resolved.
Has anyone ever encountered this or possibly have any suggestions or advice? Thanks so much!
-Rich
And here are some more specs on my computer & hardware:
Hardware Overview:
Machine Name: PowerBook G4 12"
Machine Model: PowerBook6,8
CPU Type: PowerPC G4 (1.5)
Number Of CPUs: 1
CPU Speed: 1.5 GHz
L2 Cache (per CPU): 512 KB
Memory: 1.25 GB
Bus Speed: 167 MHz
Boot ROM Version: 4.9.0f0
Serial Number: 4H5456AZRJ7
Sudden Motion Sensor:
State: Enabled
Version: 1.0
GeForce FX Go5200:
Chipset Model: GeForce FX Go5200
Type: Display
Bus: AGP
VRAM (Total): 64 MB
Vendor: nVIDIA (0x10de)
Device ID: 0x0329
Revision ID: 0x00b1
ROM Revision: 2122
Displays:
Color LCD:
Display Type: LCD
Resolution: 1024 x 768
Depth: 16-bit Color
Built-In: Yes
Core Image: Supported
Mirror: Off
Online: Yes
Quartz Extreme: Supported
Cinema Display:
Display Type: LCD
Resolution: 1680 x 1050
Depth: 32-bit Color
Core Image: Supported
Main Display: Yes
Mirror: Off
Online: Yes
Quartz Extreme: Supported
DIMM0/BUILT-IN:
Size: 256 MB
Type: Built-in
Speed: Built-in
Status: OK
ATA Bus:
MATSHITADVD-R UJ-845E:
Capacity: 1.72 GB
Model: MATSHITADVD-R UJ-845E
Revision: DMP2
Serial Number:
Removable Media: Yes
Detachable Drive: No
BSD Name: disk5
Protocol: ATAPI
Unit Number: 0
Socket Type: Internal
OS9 Drivers: No
S.M.A.R.T. status: Not Supported

Hi. Thanks for your responses. There is definitely some incorrectness in the info I provided about the computer. for the Hard Drive, it's odd.. I copied and pasted that from my system profiler.. In actuality the Hard Drive is 74.53 GB. Not sure how that error occurred.
Also I looked again at the computer's memory. I forgot the second larger 1GB memory card when I was copying and pasting from the system profiler. Sorry about that. I was in a but of a rush to get the question out.
DIMM0/BUILT-IN:
Size: 256 MB
Type: Built-in
Speed: Built-in
Status: OK
DIMM1/J31:
Size: 1 GB
Type: DDR SDRAM
Speed: PC2700U-25330
Status: OK
Another thing I noticed about the problem I'm facing is that it leaves defects from mouse trails as well in the image window. None of the defects are lasting nor will they print. I close the file and they go away, if I zoom, they stay the same size. I'd agree, it sounds like a video card problem, but the reason I posted here is that only in photoshop and imageready do these problems occur. My guess, if it's the video card is that they are just programs that require more of the system. why my video card would be crapping out now, I have no idea. but I guess that's how it goes.
But why would it work fine when hooked up to the apple cinema display? even on the laptop screen itself the problem is not present. only when the laptop is on its own.
The computer has served me very well for almost 3 years without this problem, so that's why it's something that is not a normal problem that should be expected from this computer. I am grateful to have it & can't afford a new one.. this one is still sitting on my credit card balance. Thankfully I am under the applecare protection plan and will bring it in to the local Mac shop on monday and demonstrate the issue to them.
Thanks for your replies.

HELP!!! I LOST MY INSTALL CD PHOTOSHOP CS2 !!!

Dear reader,
I've just reinstalled Windows on my PC, and have to reinstall photoshop CS2 as well. But, I've lost my install disc. I've called Adobe to get a new install disc, but they only have CS3 and up :(
Is there anyone who can copy the CD for me, because as Adobe said, this would the only option left, otherwise I must upgrade my license to CS4 :-(
Thank u! Please let me know

To answer Buko's less than helpful post...
As a legitimate license holder that just needs the media, I'd second Dave's suggestion - - but I would not recommend those
paid sites when there are other places to get it for free. Wherever you find a copy (even if from a good Samaritan on this forum), be certain to run a full scan for nasty bugaboos on the media and then again on your system after install.

Lost a font after reinstall of CS2

Hey,
Last week I had to reformat my computer and reinstall Photoshop CS2. I can no longer find a font I was using for a project, and I am pretty sure it was a Photoshop font because I don't think i ever added fonts. It is called "Motorwerk". Does anyone know if this is a Photoshop font, and if so how can I get it back?
Thank you!
Chris

That's not a font that came with Photoshop.

HELP: I was told to uninstall my photoshop cs2 and now I can't reinstall it- also cannot access my adobe account and there is NO CS in the US anymore.

I was told to uninstall my photoshop cs2. My macbook pro went in for repair and I had to restore it from a backup, after which I got this error message when trying to use photoshop: licensing for this product has stopped working: restart computer and try again blah blah blah error code 150:30. I stupidily uninstalled the program at the advice of someone in adobe CS in India and now I can't get it to reinstall. Can anyone please help me? I'm not interested in purchasing a newer versioin of adobe cs photoshop or cloud or ANY of that. I'm quite happy with this one, I just want it back on my laptop. I also run this on my desktop. I also wasn't able to log into my original account due to being told I had to change my password. An email was sent to the email associated with that account but I no longer have access to that email. I'm VERY DISSAPOINTED WITH ADOBE AND THEIR LOUSY SUPPORT. We spend hundreds and this is the support we get???
I oringinalyspent around $4-500 on this program and I would like someone to tell me how to get this back up and running without licensing issues and spending thousands more please. The original CS agent I spoke with after waiting on hold for over 1/2 hour was immediately rude to me and told me I was tyring to understand something, when in actuality he was not listening to a word I told him about my issues. I'm beyond disappointed, I'm DISGUSTED. I really wish I hadn't uninstalled this because I now fear, as I suspected, that I may never be able to get it back and I will be FORCED to spend more money. This is ridiculous. I wish I had never sent my laptop out for repair. I took them several days to figure out that bulb and some wires were damaged and there was no real reason to wipe my whole computer. I wouldn't be dealing with any of this if I hadn't and the original problem is still there, when I open the laptop, the screen blanks out and it takes a minute or so to start functioning, but that is another matter.
I have tried to access the 24 hour chat again but that is not working anymore either.
Can someone please help me? Thanks!

you have a ps cs4 license for mac and you have some way of finding your serial number.
if yes, download an install the installation file. if you already have the installation file, what is its name and file extension? (eg, if it's one file, it should be a dmg file.)
if you need the installation file,
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

Photoshop CS2 won't reinstall and open properly - help!

My laptop motherboard fried and so I'm trying to reinstall my CS2 Creative Suite (legal copy) on my new laptop. Since my old serial number is no longer supported, I downloaded the creative suite from the links provided on the Adobe website. All of the other programs have opened just fine, but when I try to run Photoshop, I get an error that says "Your Adobe Photoshop user name, organization, or serial number is missing or invalid. The application cannot continue and must now exit. And then it closes. I've tried uninstalling and reinstalling Photoshop, and have also tried downloading the just the Photoshop file from the website, but it never presents me with an opportunity to put in a serial number, which the other programs did. I don't know what else to try. I tried to talk to the customer service people on the chat, but that guy just told me to come on here - not helpful at all!
I didn't think that this would be a 4+ hour project just to reinstall one set of programs, let alone everything else that I lost when my computer fried. So frustrating!
Any help appreciated!
Kristen

blauzwerg101 wrote:
It hasn't given me any opportunity to put a serial number in, but I used the one from the website for the other programs.
Each application or suite has its own S/N. You cannot mix them, nor can you use the s/n for a point application on a suite or vice versa.

Reinstalling Photoshop CS2

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