Reinstalling photoshop cs5 on new MacBook pro OS 10.10.1

Hello,
I recently updated my photo editing computer to a new MacBook Pro running OS X 10.10.1. Reinstalled photoshop CS5 and submitted product code. Photoshop will open and run, but certain commands, specifically print commands or print parameter changes causes the program to quit. I have looked on several forums and followed advice re: reloading photoshop among others, but cannot get anything to change.
Question 1: is there anything in the que for updates to CS5 to make it compatible with the latest OS X update?
Question 2: why isnt there an option on adobes site to submit a question to tech support? Every other software manufacturer I deal with leaves you with the ability to submit a question to their support staff.
Any help would be appreciated in getting my software to run correctly again.
thanks,
Justin

It is not likely that older versions of software will be updated as technology advances. That is part of the reason why they develop new versions of software.
Adobe tech support is focused on their new products and generally do not support issues with older software versions - it's unfortunate, but that is how they manage their support. These forums are their second line of support, where they send people with older version issues, and a number of Adobe employees do support this and other forums. If you have a question and ask it here you might get a helpful reply... or you might get a useless one like this might seem to be.

Similar Messages

How can I transfer Photoshop CS5 from my macbook pro running Maverick to my iMac that is running Mountain Lion

I have been trying to figure out how to transfer Photoshop CS5 from my Macbook Pro to the my iMac. The Macbook Pro was running Mountain Lion until I updated a few days ago to Maverick. The iMac is sill running Mountain Lion because when I went to update to Maverick it let me know that I would not be able to run Photoshop CS3. Under normal conditions I would not be concerned, but I don't have the Photoshop CS5 disk anymore to install it, so hence my problem.
I tried backing up to time machine and that did not work, I tried a transfer using firewire and it transfer the problem but then when I try to open it on the iMac it is looking for the serial number.
I would appreicate any help on resolving this.

Hi landonw
The HD will probably have to be removed from the MacBook Pro and connected to a USB adapter or placed in a dock to get your data off of it. I would take the MacBook Pro along, the folks at the Apple Store should be more than happy to help transfer your data to a new iMac.
{quote:}All I am really concerned about is my iTunes database and my firefox profiles.{quote}
What no BACKUP'
To protect your data in the future, pickup a USB External HD +(for under a $100)+ and use Time Machine.
Dennis

I need to connect my Nikon D3x directly to my MacBook Pro. So that once I take a picture, that photo will show up instantly in Photoshop CS5 in my MacBook Pro. Is it possible?

I need to connect my Nikon D3x directly to my MacBook Pro. So that once I take a picture, that photo will show up instantly in Photoshop CS5 in my MacBook Pro. Is it possible?

You should ask in the Photoshop CS5 forum.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

I installed indesign CS5 on new macbook pro and keeps freezing with spinning wheel once the app opens. Is there an issue with OS Mav or font issue or a plist I can pull. All other Adobe products work.

Migration should never be done with any Adobe program.
If you have done Migration, you have to UNINSTALL first (if even possible) and then download Adobe Creative Cloud Cleaner Tool and run that also. When this is done, restart your computer and install the programs from an original Adobe Installer.
Other question is, if your OS is supporting that version. You can try it, it is not officially supported, but it might work.
But CC will work, upgrade to CC2014 (without additional cost), use that as it is better anyway.

Using Adobe Photoshop CS5 Extended with MacBook Pro Retina

I intend to buy the new MacBook Pro with retina display. Does anyone know if I will be able to use Photoshop CS5 Extended with it? I could upgrade to CS6 but it seems an unnecessary cost given that I am still quite happy with CS5.

CS5 does not offer Retina quality display - in fact, it looks awful. The current version of CS6 was updated to work with Retina display models (you'll need to check with Adobe to see what the current version of CS6 is... I know they haven't 'abandoned' it, but I subscribe to CC so I'm on CC 2014).
Good luck,
Clinton

Install Flash from CS5 on new Macbook Pro errors

Hi,
I just tried to install my CS5 Master Collection on my new MacBook Pro. All the programs installed properly except Flash Pro. I understand why I have errors for Flash Player but the rest, I'm not sure how to move forward to get this installed. I tried opening Flash Pro anyway but it tells me to reinstall. I have tried 2 times now.
Any thoughts? I know I'm missing something or am I screwed since I'm using a Mac, which hates flash and CS6 is out on top of that factor?
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 5 error(s), 2 warning(s)
WARNING: Higher version plugin already exists at: /Library/Internet Plug-Ins/Flash Player.plugin
WARNING: Not installing plugin to: /Library/Internet Plug-Ins/Flash Player.plugin
ERROR: 21 Unable to copy file from "/private/tmp/.tempdirhZ5oDAIp/Assets1/AppFiles/en_US/Configuration/Libraries/Sounds.fla" to "/Applications/Adobe Flash CS5/en_US/Configuration/Libraries/Sounds.fla" Error 0
ERROR: 21 Command ARKCopyFileCommand failed.
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash CS5_AdobeFlash11-en_USLanguagePack: Install failed
ERROR: - Adobe Flash CS5: Failed due to Language Pack installation failure
Thanks!

http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

Reinstalling FCP7 in my new Macbook Pro Retina Display. I have my serial numbers back to FCP1. But it tells me that I have an invalid serial number. Why?

Reinstalling FCP in new Macbook Pro Retina from time machine backup. Have all serial numbers back to FCP1 but I am warned I have an invalid serial number. How can that be! I need to install and use this weekend.
Thank you in advance for the help.

How, exactly are you doing this?
When I restored my new computer from the time machine, the software was transfer to the new machine, in the past when double clicking the icon it would come up and ask for the serial numbers. This time was the same with the exception of:
I did not enter an invalid serial number, I tried all the numbers I have. But none of them worked.
I will try to install from discs.
Thanks for your help.

Photoshop cs6 and new MacBook Pro

I want to upgrade to a new MacBook Pro I will use it for photography hobby to process 36 meg files from Nikon D800E, I will be running Lightroom 5 , Photoshop CS6 along width other related plug ins, I am NOT a gamer do I need the discrete graphics card or is the integrated card sufficient?
Thank you for any input you can provide.
Mike

I found this somewhat-dated information at the Adobe site: http://www.adobe.com/content/dam/Adobe/en/products/creativesuite/production/cs6/ pdfs/adobe-hardware-performance-whitepaper.pdf
It seems to indicate that it might be wise to have a video card if you do things like video editing.

Unable to install photoshop 10 to new macbook pro

When I try to load Adobe Photoshop 10 to my brand new MacBook Pro, I get this message: "Instaler failed to initialize" and it won't instal. Any suggestions?

http://helpx.adobe.com/photoshop-elements/kb/troubleshoot-errors-freezes-install-photoshop .html

Error 6 - Transferring Photoshop CS4 to new macbook pro

I'm in the process of changing transferring everything over to my new Macbook Pro. I uninstalled photoshop CS4 on my old laptop but when I tried to install it on this laptop a box popped up saying I needed a certain Java application (can't remember which) which it searched for and downloaded for me but after it finished and I clicked to install CS4 it said that my computer needed to be restarted and if that didn't solve the problem to contact support and let them know I have an error 6. Hoping someone can help me out. Thank you in advance!!

Try downloading a fresh Mac CS4 installler.
Use the CScleaner tool first before installing, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS4 products Have your serial number ready.

Can't reinstall Snow Leopard on new MacBook Pro

I had a old Macbook pro running Snow Leopard that died. I used Time Machine to restore to my brand new MacBook Pro. I decided to do an Archive and Install to start with a fresh system even though the new machine is working fine. The install disk is an early Snow Leopard release which loads fine, but when I run the install or try to restart from it, I get the Apple icon, but it never shifts to the installation process (nor can I check with Disk Utiity). Any suggestions?

There is no Archive & Install option for Snow Leopard. Instead, its installer offers a single "no brainer" option that replaces the existing OS (if there is one) with a fresh copy of Snow Leopard & leaves your existing user settings, documents, etc. untouched (if there are any). You can think of it sort of like doing an Archive & Install with an automatic reintegration of your user stuff from the archive, except that there is no archive & no Previous System folder full of now useless junk that you can't use with the new OS anyway. It automatically moves some known-incompatible software to an "Incompatible Software" folder (go figure!) at the root of the HD, automatically installs or skips certain items depending what is already on the HD (if there is anything on it to begin with), & does several other things that the old installer was too dumb to be able to do without a lot of tedious human help.
If you want to do an erase & install (which isn't usually necessary or desirable if you want to take advantage of all the advanced features of the new installer) you can do that too, but you must take the extra step of going to the Utilities menu, choosing Disk Utility from it, & using its Erase function to erase the volume before installing Snow Leopard on it.
Basically, it is as close to a "one button" installer as Apple can make it & far more sophisticated than any previous installer.

Photoshop 12 on new MacBook Pro crashes and freezes-

Recently installed PSE 12 on a new MacBook pro. After a few minutes PSE 12 crashed or freezes. Any suggestions?

Hello Barbara,
I'm using OS 10.9.1 I did repair permissions today, and no antivirus software. I did get a "Adobe Elements 12 Organizer quit unexpectedly" report.
Best regards,
Jim DeCorpo

Problems with selection marquee in Photoshop CS5.5 on MacBook Pro with Hi-Res Display

A few months ago i bought a 15" MacBook Pro with the hi-res display (not retina display...just the higher res display offered prior to the release of the retina display).
I'm having trouble with Photoshop and selection marquees. In particular, anytime I make a selection while viewing the image at 100% zoom level (so, actual pixels), the "marching ants" selection marquee I draw always shifts over a few pixels after I draw it.
So I'll make a precise rectangular marquee around an object, and it will look right, until I release the button on my mouse. The moment I release the mouse button, the marquee shifts over a few pixels in both directions (vertically and horizontally).
This has never happened on any version of Photoshop or on any Mac I've ever used before (and I've been using Photoshop for a LONG time on LOTS of different Macs), so I can only assume it has something to do with the Hi-Res display. This same version of Photoshop works just fine on my previous MacBook Pro laptop. But after installing it on the new MacBook, immediately - and consistently, every time - it happens.
If I zoom in and use the tool, it doesn't have the problem. It seems to only occur when viewing at 100% (which is usually for me), but it does do it EVERY TIME I use the rectangular marque tool.
It's driving me a little bit batty.
Anyone else?

An update...I had thought to try changing the Open GL settings, but it didn't seem to make any difference. However, I hadn't realized that you need to restart Photoshop for changes made to the Open GL preferences to take effect, so I wasn't actually changing anything.
Turns out, it's an Open GL drawing issue - and disabling it fixes the problem.
Of course, you also lose all of the other enhancements that come from enabling Open GL drawing.
I'm only leaving this discussion up in case anyone else with the same problem stumbles across the issue.

Re-installing Photoshop CS5 on new Macbook Air Says license key is invalid.

I am moving software from my MACBook Pro to a new MACBook Air and when I installed CS5 it told me that my license key is invalid. Its a good license and I don't know why this message is coming up.
Thoughts?
Rick

you need to double check the program/suite name that you purchased.
you can check your account if you purhased from adobe, https://www.adobe.com/account.html
otherwise, adobe support may be able to tell your product name given your serial number,
https://helpx.adobe.com/contact.html

Please help, need to install photoshop cs6 on new macbook pro

I just purchased a macbok pro and would like to install photoshop cs6 on it which i purchased last year for my imac but can't figure out how to do it without a cd drive. I really don't want to have to purchase it again since we are allowed to install it on 2 computers.

http://forums.adobe.com/message/4791545

Reinstalling photoshop cs5 on new MacBook pro OS 10.10.1

Similar Messages

Maybe you are looking for