Reinstalling student edition cs4 without serial number

im having trouble reinstalling my student edition of adobe cs4, bought back in 2009.... it asks for a serial number i dont have. i have given customer service a coupon number and case number but they still cannot assist me with proof of purchase... what to do??? i am legitimate

Thanks milenium. Yes I know I had it once. Back then I didnt even know how to turn my computer on so I payed an IT guy to do the whole installation. I do recall having something on the box but didnt keep it. All I have is a coupon number and and case number that I was told to keep which isnt helping. Im out of ideas.can someone please help me.. I just got a new computer from parents for xmas and cant do any work without this installation. How else can I prove it?

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Reinstall of Photoshop CS4 extended serial number error

I got the program reinstalled; it has been installed and registered before, I've used it for years. Now I receive a invalid serial number and am locked out of the program. I have not been on the Adobe website for a long time but when I went there today my product registration which I believe was there wasn't today. I attempted to re-register but got invalid serial number. I installed the product back in 2009? and registered it then with no problem. I sure would appreciate some help. The product is a box set (two disks) and clearly has the serial number printed on the back of the case. It has other information on the bottom of the box PN: number and lot code and more.
I have had a virus/malware so my Win 7 64 bit Pro is a new install.
HELP thank you

Mel2020 please contact our support team to verify the validity of your serial number. For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

Reinstalling Server 10.6 without serial number

I've lost my materials and am attempting to reinstall Server 10.6.
Where can I find it? I have since lost my materials that originally came with the computer.
Any guidance would be great

If you did not already erased the previous OS X Server installation, you'll be able to find the serial number in Server Admin, Settings, General. Otherwise you should contact Apple.

Contacting creative for warranty without serial number?

7Contacting creative for warranty without serial number?& Hi,
The right channel of my Creative EP-830 headphones doesn't work anymore and since I bought it only 8 months ago (in a Dutch store: www.bol.com), I want to claim my warranty. However, I don't have the packaging anymore and thus I also don't have any serial number. And for some ridiculous reason Creative has seemingly set up its site such that it is impossible to contact them through e-mail or phone without a serial number.
How can I contact them to claim my warranty in the Netherlands? I have not been able to find any phone number on the website, and every time I get to an e-mail form to contact them it wants the serial number of my headphones, which I don't have.
Any help would be greatly appreciated, especially since this is not the first time I'm having broken Creative headphones within the warranty period.
Regards,
Tijl KindtMessage Edited by Quicky on 05-28-2009 03:43 [email protected]

Hello Quicky,
Welcome to Creative forums!
Please check your PM. Important thing is you should have your receipt because tech support needs it.

Student edition cs4 active problem

I receive a student edition CS4 as my univercity year one gift from my aunt . I follow the student edition oder fulfillment process and take a picture of my student IDcard as a proofing document . But when I enter the website which given , it is not a viaid website and cannot be found . Then ,I make a call for help from the given contact number, unlucky no one respond! My homework deadline is coming soon and I got this trouble for three days already.I really hope some one can help me soon

CS4 is not a current version and thus the eligibility verification is bound to fail. You can try to contact support directly by web chat and they may be able to help you, but otherwise only CS6 or an annual plan for Creative Cloud qualify for S&T versions.
Mylenium

I have a new ipad. I can't get support without my serial number. Ipad won't turn on. I ordered it from Target so I have no receipt. I can't get telephone help without serial number. What to do?

I have a new ipad. I can't get telephone support without my serial number. The ipad won't turn on. I order it from Target and there is no serial number on the invoice. How can I get telephone help without serial number? Please help!

The Serial Number is on the back of your iPad.

Item was received without serial number by mistake.

Good Morning;
Purchasing department for one of my
clients added a product managed by serial numbers instead of by batches
in error. Product was received incorrectly, and no serial number was
entered. Now they cannot create a transaction to get this product off
the inventory (credit memo).it is asking for the S# but the item was receive without
serial number.\
I dont know how they were able to enter the AP invoice without entering a serial number, but looks like they did and now they cannot take it out from the inventory.
Thanks in advance
Jenny

Is the item managed by serial numbers "On release" or on "Every Transaction". If it is on release only, it would not need a serial number to be received, just issued.
If this is the case, it can be issued with a dummy number to get it out of stock, then the correction can be made & it can be brough back in correctly.

Post Good Receipt without serial number

Dear Expert,
My client use serial number management for good movement. But they have requirement to set serial number as blank when they perform GR non stock (GR for PO with account assignment) while serial number still mandatory for GR stock (GR for PO without account assignment). Is there any possibility to accommodate this requirement? Is there any user exit or enhancement to post GR non stock without serial number while serial number usage in serializing procedure set as 03 (Obligatory). Please kindly help. Your response is really appreciated and helpful answer will be rewarded.
Thank you.
-Stephanie-

Hi,
You have the solution already, tell the users not to use the material master when procuring non-stock items.
Because later on your are going to reach a point where users want to procure non-material however they will use a material number and forget to enter a account assignment and then what is going to happen????
It will result in procurement of stock materials...
What are they procuring using material numbers as non-stock items????
Thanks
Silas

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number.

I have a disc for Photoshop CS-6 and entered the redemption code; system says I'm all set and a serial number is not needed. Install program on disc will not proceed without serial number. How do I resolved this Catch-22?

Redemption Code Help
http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

My Photoshop Elements 11 came with my Toshiba Qosmio. The Photoshop is freezing recently. How to reinstall? Where's the serial number?

My Photoshop Elements 11 came with my Toshiba Qosmio. The Photoshop is freezing recently. How to reinstall? Where's the serial number?

DTebar wrote:
My Photoshop Elements 11 came with my Toshiba Qosmio. The Photoshop is freezing recently. How to reinstall? Where's the serial number?
Toshiba must have or should have provided you with a CD/DVD and seril number with the machine. however, if PSe is freezing then the first thing you need to try is to reset it to default settings. This can be done in two ways but the easiest ay to do is to go to (I am mentioning only the one method here):
<C:\Users\username\AppData\Roaming\Adobe\Photoshop Elements\11.0\Editor>
Find the file called: Adobe Photoshop Elements 11 Prefs.psp and rename it to: Adobe Photoshop Elements 11 Prefs.old
For username you need to insert the correct username or Windows profile name. Also, when you are doing this, make sure PSE is closed completely i.e. you should not have it open to do any work.
I am assuming you know how to browse the relevant folders if they are hidden in the system because this is taken for granted here. Also, the file names may not have any extensions but I am sure you know how to make them display on the screen.
Good luck.

I've gone over the 14 days for proving i'm a student to get my serial number HELP!

i've gone over the 14 days for proving i'm a student to get my serial number HELP!

It appears that many of our users are able to now submit their eligibility successfully. You can find more details at http://forums.adobe.com/message/4232792#4232792.

I bought lightroom 5 last december I install on my old PC. But today I buy a new Mac and I try to reinstall my lightroom with the serial number and it's said it 's wrong number. Can have a new number?

I bought lightroom 5 last december, I install on my old PC. Today I buy a Mac and I try to reinstall my lightroom with the serial number I have. It's said wrong number can I have a new number?

This is a user to user forum so there is no one here to provide you with a new serial number or to reset your serial number.
It is possible that you are trying to activate an installation of the Creative Cloud version of Lightroom. It is not possible to do so with your License Key. You need to uninstall the existing version that you have installed. This will not interfere with your catalog, Preferences or personal files, it will just remove the application.
Then download the perpetual license from the link below. Install and it should accept your license key just fine.
Product updates

Student edition cs4

I have an "old" student edition cs4 design standard. I'm a teacher and I want to use it. But where do I send my ID?

For details regrading the student/teacher provisions you can refer to the following information page:
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#main_submit_poe
Another good resource for getting information is the student and teacher edition information forum:
http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions
If you think you need to contact someone in support directly, then try using chat or telephone support and see if they can help.
Here are some links to help make contact
Adobe - Contact Support – Download and Installation:

Reinstalling Photoshop CS4 invalid serial number

I have had this software since 2008. It has been running on the same PC for the last five years, now I have finally upgraded the PC, my serial number is invalid and wont activate. Customer service chat says its an incorrect number and could I provide Proof of Purchase (?) Are you kidding me?! They don't show the software was registered -ever- then why was it functioning just fine for the last five years?! To make matters worse, India chat hung up on me -twice!! So I get to thinking, I wonder what our corporate serial numbers say on the Adobe Volume Licensing site -guess what?! They're invalid too!! Coincidence?! I think not! I want an answer as why any serial number I enter from Creative Suite 2 Premium, Technical Suites 2, 3 and 3.5 and a privately owned Photoshop CS4 Extended are ALL invalid according to Adobe?! Is there a translation error from English to Hindi?! Or are your corporate systems so screwed up, you have no clue as to what is a valid serial number and what is not, so you just lead them around and around and around until you just hang up on them or they get so frustrated and angry, they go get a pirated version and generate a key so they never have to speak to you again. I'm certainly not spending another $800 on another Adobe product that may or may not have a valid key. I want the key I legally own validated!! Today!!!

I too have just been victimized by this same scenario, Windows XP machine replaced by a Windows 7 machine, installed CS4 extended to new machine, no serial # acceptance, deactivated XP CS4, reinstalled CS4 on to Win 7 machine, deleted Adobe PCD cache as seen on blogs and chats, activated Win 7 CS4 and it still tells me invalid serial #'s. No help from Adobe! Adobe!, if you care,
Advertise a phone number that allows us to speak to a human being that knows what to do! Don't use delay tactics like people in India that can't make decisions or hope people just give up and buy a new software package!
This is a situation that has me disappointed in Adobe. I always had great performance and stable software until now. And to find out how difficult it is to rectify the problem only because of Adobe's unwillingness to do so is really sad. This is how companies fail, People will spread the word if something is not done to correct and or at least set up a means to help those suffering this debacle.
I for one, am fed up with the hunt and peck search online for an answer and the lack of getting hold of an English speaking person that has a solution that will correct ADOBE'S mistake here. I, like so many I have read about, have a valid copy/ license of CS4 Extended and have only used it on 1 computer until now for many years. We are licensed to use on two computers at a time at different locations, up to 20 reinstalls! This record of valid users and serial numbers is an easy archive by Adobe and should be self explanatory to anyone that researches it. Activated year one on one computer, used for many years on same computer, being activated on a new computer due to Windows XP no longer being supported! How difficult is that? What makes my serial numbers invalid? No one is accusing me of being a thief or Pirate, Adobe just made my serial numbers invalid for no good reason and I have to spend many frustrating hours chasing it down a dead end road! Adobe! See the problem and come forward with a place users can go for a centralized solution! I am a professional that can not afford this interruption to my schedule. A class action law suit is sure to follow if something is not done soon.
Bad press is sure to follow. Your loyal customers will look elsewhere for what they need. I can't believe this is the plan.
If anyone that cares at Adobe is reading this please call me or email me at:<Removed by Moderator> Adobe records have my contact info from my registration of my software both originally and while trying to set up my new computer.
This software is expensive to buy originally. This software may just get a reputation that it is too expensive to purchase if Adobe is going to randomly shut it down by any claim they choose. Abuse of power? yes! A company that does this sort of extortion to it's loyal clients won't be around long. If this is a way to force users to upgrade or pay more money to Adobe for a product they invested in years ago, with the expectation of uninterrupted use until the clients chose to upgrade, than shame on the corporate persons behind it. If this is just a bad string of poor judgement, than fix it fast- make a solution for the damage being done to your loyal customers.
There are many other software solutions out there that do many of the same things for a lot less money than Adobe. Without the professional support of their product in the long run, Adobe may be just be another Greedy corporate monster that WAS!
Prove me right in my being a satisfied long term customer, believing Adobe supports its products long term, and fix this serial number problem. My new computer and the old computer are both without a working CS4 system now. What are you going to do about this major software BUG?
Nick

After reinstalling CS4 my serial number is now 'invalid'

I reinstalled CS4 on my MBP to sort out some stability issues. When prompted to enter the serial number, I did. This is a valid educational serial number obtained legally and properly. It has been working for several years now and I have reinstalled before without issue. I believe I need Adobe to somehow reset or provide a new serial number, but I cannot find a way to actually get in contact with customer care. Every trail I follow on the customer care website leads me back to the forums.

Serial number issues have to be handled with Web Chat. There's a link at the end of this article:
Adobe ID, sign in, and account help

Reinstalling student edition cs4 without serial number

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