Reinstalling the Edge Animate trial

Hi guys
After installing the Edge Animate trial version on my old PC, the PC crashed and I'm having trouble getting it going again.
Can I reinstall the trial version on my laptop instead? I'm doing an assignment for the Adobe GenPro course, so it's urgent.
Thanks
David Butler
<Removed by Moderator>

Dbutlerdiddit please see CC desktop lists applications as "Up to Date" when not installed - http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html for information on how to reinstall Edge Animate.

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Edge Animate trial downloading problem?

Edge Animate trial won't let me download because it says OS 10 doesn't recognize addresses beginning with aam
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I tried in three different browsers
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thanks
Message was edited by: jake4653

Hey, Jake-
Looking into it right now! It may be a couple of days until we have an answer for you.
Thanks,
-Elaine

Whenever I try to download the Edge Animate tutorials it says currently having issues ant to contact customer support

Whenever I try to download the Edge Animate tutorials it says currently having issues ant to contact customer support

Hi,
Now sure from where you are downloading edge animate tutorials. Can you please post any link or screenshots?
If it is within browser then..
1. Try in different browser.
2. Clear the browser cache.
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Devendra

Where is the edge animate trigger shortcut in cc 2014

where is the edge animate trigger shortcut in cc 2014. like play, stop etc?

Hi Shaheed, You can use CTRL+T to insert a trigger like in previous versions. Are you talking about something else? If that is the case, a screenshot will help.
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Hello!
I now have a project that seems to be corrupted. A had been working on it all morning, with a few bugs here and there. Now I can no longer open the file, receiving this error: "Edge Animate: Exception An error occurred. Please your work and restart Edge Animate."
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Hi,
Please go to the windows Explorer, navigate to C:\Users\Your User Name\AppData\Roaming\Adobe.
Rename the Edge Animate folder to, for example, Old Edge Animate.
Please also share the screen resolution. On my machine it is working fine.
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Reinstalling Edge Animate trial version on another device

My old PC crashed after I installed a trial version of Edge Animate. I tried to reinstall on my laptop, but when I tried to access the download page, I get a blank screen.

Try using a different browser. If your laptop does not meet the tech specs for Edge it will not be able to download it.

Error when trying to download Adobe Edge Animate trial

I've been trying to download a trial for Adobe Edge Animate for the last two days and keep getting an error message saying "there is a problem, please try again later." Can't find a way to contact Adobe directly to see if there is a problem or if/when it will be resolved. Getting ready to teach this to students beginning in a few days, and would really like to know if the problem will be resolved by then.

AngNew it is probably the installed security software. Are you able to install utilizing the Creative Cloud Desktop application? You can find details regarding the process for installing and uninstalling at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Edge animate - trial

hello all,
i used Edge when it was a beta version.
am i allowed to use the 30 days trial version before i make a purchase?.
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Did you uninstall the preview/beta before installing the Version 2 trial?
Another user posted a similar screen as yours, thread here, and resolved it by uninstalling the beta.
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Can I remove the Edge Animate stage from the body of my HTML but keep the .js file in the head?

Howdy,
I have designed a couple of Edge Animations for a client to insert on a single page of their website.
The client wants to package all .js files as one for the site to reduce the pageload - but if they do that and simply remove the stage elements from this page the animations take over the page where the stages are supposed to be.
I am hoping it is possible to add some logic to the .js file about "if these divs don't exist, do nothing" but I do not have enough coding skill to alter these Edge Animate .js files.
Does anyone have any suggestions?
Thanks!

Hi Sarah,
Thanks for the reply.
What my clients want to accomplish is is to package all the separate .js files for the website into one file, so all the pages load faster.
This includes the Animate.js files which are only to be used for the home page, so of course random animations appear on the rest of the pages which don't have the animate DIVs in them.
I have suggested they package all the .js files EXCEPT the animate.js ones and just load them separately on the page the animations are to appear on.
But they are still wanting to do them all in one package however (!!) so my question is:
Can some code be added to the animate.js files that says something like "if these DIVs are not found, make the animation do nothing"?
It is possible the relevant code cannot be added in which case they will have to do the animate.js files separately, but as they have asked me about it I thought I would ask people in the forum if they knew how to accomplish this.
Cheers,
Jim

Publishing the Edge animate

I cannot publish the file and get an error message that file saved but Edge Animate encountered error(s): Failed to copy [to the folder's destination]. I tired changing the location of the file but no luck.

I am having the same issue with publishing to web. i get this message:
Edge Animate encountered error(s) publishing: Failed to publish to web at path:..... Make sure the folder is accessable and that the file is not locked.
I do not get the same issue if I publish to Animate Deployment Package. The folder 'web' inside 'publish' is created by Animate Ok but it is then unable to write to the folder. I am using Win 7 and I have tried running Animate in Administrator mode. I have also tried changing the folder Security to Full Control for Users, Authencated Users, SYSTEM and Administrators (which my account is a member) but nothing will resolve the issue.

Losing the will to live... is the Edge animate software full of bugs? Non-Responsive %, px, auto... all fail to do much at all.

I've now spent a good 20 hours racking my head and the various settings... and I'm nearly ready to look at Googles HTML5 and web software offerings, which is frustrating since I pay for the Adobe Creative Suite already.
What would I like to do: (I've simplified my overall aim)
Have a non-responve banner, 1200 x 100.
When I scale down my browser window I want one item (i.e. a box) to stay in the centre, even when the rest of the scene has been cut off. (*it does not need to scale)
- I've tried the presets for responsive layout which do nothing when tested in the browser (I'm using Safari, I'll test in others once it works...).
- The scene is set to be centred, which works. The whole scene is centred in the browser.
I've tried setting the Top, Bottom CSS controllers for the object to % which I believe is correct, but still no success...
I've now tried every other variable I can think of with out success using the some what confusing mixture of '%', 'px' and 'auto' settings.
I've also tried the responsive layout presets for a square drawn directly inside of Edge Animate, and an image dropped into the scene, which has more preset options (all of which seem to have little to not effect whether my scene is responsive or not).
Can someone please put me out of my misery and either tell me I'm missing the obvious problem. Or tell me the software is indeed broken at the moment and doesn't like Apple Safari.
And incase your wondering what I want to do... I'm trying to emulate the setup this website has at the top of their website. Where the embedded vimeo player (I've succeeded in doing that in Edge animate... yey) remains centred whilst a foreground layer and background layer change as the browser window is scaled... (they simply get cut off by the browser window scaling, aligned to the left, centre or right they're not responsive...)
http://www.kasradesign.com/
Many thanks for any help
Regards
Jon

And the saga rolls on. BT called me this morning with another update. Openreach still cannot find my address or my BT phone number / line. It will take another 4 working days for Openreach to contact BT with an update. The BT department who are calling me are the 'fast track' team in Blackburn who I'm afraid to say are anything but. He seemed completely indifferent and thought this was completely acceptable. When I challenged him for an explantion of why more delays, he tried to hind behind the "it is not our fault, it is Openreach" excuse. They sent an email to Openreach last Wednesday 25 July, they received an automated reply on Friday night so too late to do anything until today, and the reply that came back is there is a fault with my address / phone number that they need to fix, which is what I was told last week, and apparently BT cannot phone Openreach, it all has to be done by email. Unbelievable! So the clock starts again from today and the waiting game begins again.

Adobe Edge Animate CC: Trial Version cannot start

Hi, I cannot connect to start the German Trial Version of Edge Animate. I´ve installed the Cloud and Adobe Muse trial is working. But opening the Edge Animate Icon, I get this error message below. My internet is working, the computer´s clock is correct. Are there some general problems temporarily?

Hi Sonja W,
Welcome to Adobe Forums.
Please refer to the below article.
http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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How to download a trial Adobe Edge Animate app?
I logged in to creative cloud account. In Adobe Application Manger, I can't find the Edge Animate download button?
Where can I find the download for adobe edge animate?
I am attaching an image of Adobe Application Manger.
Here there is no An(Edge Animate) download link in Application Manager.

From your screen shot it looks as if you maybe using Windows XP? Edge Animate requires Windows 7 or 8. This is why it would not be available in the Adobe Application Manager. You can find the system requirements at http://html.adobe.com/edge/animate/tech-specs.html.

How do I upload the entire Edge Animate folder to the cloud?

How do I upload the entire Edge Animate folder to the cloud?

Hi there,
Are you talking about the Creative Cloud? If so, you can compress the Edge Animate files into one folder as a .zip file, and then upload the entire .zip file by clicking the Upload button on Creative Cloud:
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Reinstalling the Edge Animate trial

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