Reinstalling XI following harddrive failure

Am I allowed to reinstall the PDF program after a complete reinstall of Windows XL Pro?

Hi Shediac2,
You may reinstall the Acrobat XI program on your machine without any issue. You just need to keep in mind that any Adobe perpetual single license you can get it installed on 2 machines but cannot use it simultaneously on both the machines but one at a time.
Regards,
Romit Sinha

Similar Messages

Reinstalling Lightroom after harddisk failure and new harddisk

Hi I have faced a harddisk crash and got a new 1 terabyte harddisk.
Now I am installing the programs again but when I put the disk into the slot it does accept it.
What can I do?
Pls help
rgds
Niels

Hi Adobe Photoshop Lightroom 5 and Elements 12
Den 30/11/2014 kl. 20.25 skrev John Waller <[email protected]>:
Reinstalling Lightroom after harddisk failure and new harddisk
created by John Waller <https://forums.adobe.com/people/John+Waller> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6973190#6973190>
when I put the disk into the slot it does accept it.
Which Adobe software are you trying to re-install?
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Venlige hilsener
Niels Brandt

Harddrive failures? Maybe not

Since the start of this year I've had a few, seeming, internal harddrive failures in my machine. It's a long story, but the details are important. You can scan my post history of the issues here:
http://discussions.apple.com/thread.jspa?threadID=1920757&tstart=0
Bottom line is that, before this latest incident, I went for over a month without any problems. On Sunday my machine froze and I couldn't restart from the internal. I booted from a LaCie firewire and tried to repair the drive with both DW and DU. Like the three previous times, implications were that my internal was toast. I couldn't erase or re-partition without:
- input/output error
or
- Disk could not be unmounted
On a whim last night, I pulled the internal (WD Caviar 320GB) and swapped it into one of my LaCie enclosures. It partitioned fine, so I took it another step and zeroed all data. That took about 4 - 5 hours, but it worked. I reinstalled Leopard, ran all updates and it worked fine. Note that on all previous failures this year, I never had problems booting off of my Firewire "Emergency" drive, just internals. Also, whenever I ran Techtool Pro 4 after each failure, every test came back "passed".
After searching the boards I thought that the issue could be related to the power supply, except if that were the case, wouldn't there be problems when booted from an external? FYI - My machine was one covered by an extended warranty because of defective power supplies and it was replaced by Apple. Possible thermal issues or a failing disk controller? I could just get another enclosure and not use the internal bus, but would like to understand the root of this problem. Sorry for the length of this post, but any help would be greatly appreciated.

Thanks for your response. I'm not actually using a UPS, just surge protectors and all peripherals are plugged into one. Good thought about the temp sensor. It had occurred to me with the second replacement drive and I made sure that it hadn't come loose on the board end of the cable. Vents have been cleaned out (and on a fairly regular basis...I'm a neat freak).
I appreciate other sets of eyes - making sure I'm not overlooking the obvious. When the original WD 80GB began acting up, I figured, no big deal, drives get old and fail. The second drive failure I blamed myself for being cheap and buying a refurbed WD 80GB. The third drive was a brand new WD 320GB and I was baffled because the symptoms were the same; an unexpected freeze, on restart it wouldn't boot; DW couldn't repair; DU couldn't reformat or repartition. I chalked it up to a defective drive and WD sent me a new one. But the replacement WD drive too?!
Here are the exact events leading up to this recent hd fu. Was editing a photo in Photoshop (two programs were opened, Firefox and Photoshop). I stopped to eat dinner and left the programs opened. Went back after dinner and the computer was frozen so I used the power button to shutdown, then restarted. I felt like I was in the movie Ground Hog Day! *Note that it's been almost a full day booting off of the drive since putting it in an enclosure, etc. External drives have their own power supply, so could this point to a failing iMac power supply (because it powers the internal bus)? I just can't imagine any crash trashing the Volume Header, catalogue, etc. so badly that I can't reformat.

Reinstalling Windows after harddisk failure.

Hi, a month ago my laptop (on the back it says its a P300 M18) had a critical harddisk failure, now i finally got it back with a replacement harddisk but i have no clue how to reinstal windows vista which originally came with it again. (i don't remember it being on a cd or dvd) When i opened the laptop up i thought i was going to see the same installation process as when i first got the laptop, instead i get a black dos-like screen apparantly under Windows 98. the only thing i get is "C:\>" asking me for a command or filename. I'm lost, any help is appreciated.

Hi Adobe Photoshop Lightroom 5 and Elements 12
Den 30/11/2014 kl. 20.25 skrev John Waller <[email protected]>:
Reinstalling Lightroom after harddisk failure and new harddisk
created by John Waller <https://forums.adobe.com/people/John+Waller> in Adobe Creative Cloud - View the full discussion <https://forums.adobe.com/message/6973190#6973190>
when I put the disk into the slot it does accept it.
Which Adobe software are you trying to re-install?
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6973190#6973190 and clicking ‘Correct’ below the answer
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/6973190#6973190
To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"
Start a new discussion in Adobe Creative Cloud by email <mailto:[email protected].com> or at Adobe Community <https://forums.adobe.com/choose-container.jspa?contentType=1&containerType=14&container=46 70>
For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624 <https://forums.adobe.com/thread/1516624>.
Venlige hilsener
Niels Brandt

24" iMac harddrive failures abounding!!!!!!

Every one of our 24" iMac harddrives have failed over the past year.
Let me explain......
We have 20 - 24" iMacs, 18 - 20" iMacs. All purchaced in bulk in 2007 and 2008. We are basially a Mac shop that comprises of 30% Macs, the rest PC.
The first hardrive failure was in November of 2009. From that point till now we have had to replace 12 drives, all on the 24" iMacs. As a precation, we are replacing drives in two more iMacs that are out of warranty. Leaving 4 iMacs that are still under warranty.
Given the extent of the failures we are experiencing and regardless of any warranty, Apple should be replacing the drives for us. They won't because the one year warranty expired on many of these a few months ago.
Let me point out, that none of the 20" iMacs have had harddrive failures.
It is hardly a coincidence. This points to bad design and a failure for Apple to control quality. If someone from Apple wants to contact me about this, please do so through this post.

Yeah, I had to do a few HDD and even logic board replacements on Mid-2007 24" iMacs once upon a time. Strangely enough, people here didn't want to believe me.
It was at a university where they had two labs full of 20" models, and only a handful of 24" models, but only the 24" ones had a problem. Just be sure you catch it quick, because they will roast your logic board if you don't.
This is also why you should try to stagger your purchasing. Replace a few systems every month, so if there's a bad run of systems, you won't have a bunch of systems down at the same time.

Macbook Harddrive Failure -- Possible to retrieve data??

Hi! Last week my Macbook's screen displayed what they call the 'question mark of doom' (the folder with the '?' sign). I tried troubleshooting myself according the the Apple manual, but to no avail, so I took it down the the Apple store -- they said it was possibly harddrive failure, which is really bad news for me =( I didn't backup my data and photos for the last 2 years, and of course they're really important to me. There weren't any signs of defect earlier, so that's why I didn't expect this would happen to my Macbook. Now they've sent it to get it repaired, the engineer hasn't given me a call yet, but I'm really worried. Is it possible to recover my data from the old disk, if it's undetectable on my Macbook?

if Apple has the computer, I doubt you will see that drive again. They will replace it and keep your old drive. They will not attempt to recover anything for you. You should have tried that before you sent it in. Data Rescue II or Boomerang are two utilities used for that. Also, DIskWarrior may have repaired the drive.
Dave M.
MacOSG Founder/Ambassador  An Apple User Group  iTunes: MacOSG

Follow up question on harddrive failure epidemic

Can anyone help with some advice on next steps? I have an iMac that I can hook MacBook up to to try and do some data recovery, but the MacBook hard drive doesn't show up anywhere, not even when started up as external drive, so I'm not sure this is an option? Is only option to buy an actual CD of utility and run it on MacBook? I'd love to download a utility asap and do it from iMac, but not sure how that is done.
Also, after I've recovered anything (if i do!), what is the next step to actually fixing the MacBook, and can I do it myself if I don't know much about the inner workings of a computer? (ie: can I randomly buy a new hard drive and put it in myself?)
Or am I better off just taking it to an apple store? hm.
Thanks in advance

Can anyone help with some advice on next steps? I have an iMac that I can hook MacBook up to to try and do some data recovery, but the MacBook hard drive doesn't show up anywhere, not even when started up as external drive, so I'm not sure this is an option? Is only option to buy an actual CD of utility and run it on MacBook? I'd love to download a utility asap and do it from iMac, but not sure how that is done.
Also, after I've recovered anything (if i do!), what is the next step to actually fixing the MacBook, and can I do it myself if I don't know much about the inner workings of a computer? (ie: can I randomly buy a new hard drive and put it in myself?)
Or am I better off just taking it to an apple store? hm.
Thanks in advance

How do I install Win 8 on Satellite C850 following HDD failure?

I have a PC repair business, and a customer has brought me a Satellite C850-1KN laptop which has had a catastrophic hard drive failure (just clicking sound coming from the drive.)
I replaced the hard drive and tried booting from a Windows 8 DVD, by changing the boot order in the bios, however, it still gives a "no bootable device" error message.
I see no way of turning off UEFI boot, it is grayed out in the bios setup.
How can i reinstall Windows on this laptop?

First of all you should know that the setting (CSM/UEFI mode) needs to be changed only if you want to install non-UEFI capable system (Win 7 and older).
Win 8 and Win 8.1 are UEFI capable systems and you should be able to use the UEFI mode option.
How about the secure boot option?
Did you find it and did you try to disable this option?

Hard disk failure - what does mean following error: failure ID 9cw77a-5km5t8-xd002k-60s903?

Hi,
Since 6 months I have HP Pavilion dv6 3180ec, running Win7 64-bit.
Recently the notebook restarted itself several times during last couple of days with a hard disk failure message (blue screen); after restart, a Hard disk diagnosis was requested however never properly started... So I run the test from BIOS and got following error message:
Hard disk test failed
Failure ID: 9CW77A-5KM5T8-XD002K-60S903
(interesting is that the SMART test passed successfully)
Does anybody knows, how severe the failure is? Is the change of HDD necessary? I would like to avoid the situation to send it to HP customer service for warranty check and have no notebook for a month, as the guys will not experience the same problem (actually even I am now writing the post on that notebook - and without any restart...)
THX
F.
This question was solved.
View Solution.

Hi,
If not a SMART error, this will either be a failure of the short or long Disk Self Test and really would indicate the drive should be replaced. There is no need to have to send the notebook in, as if you contact HP to arrange for a new HDD to be supplied to you under warranty, the drive will be sent out to you - you normally have to pay a deposit which is refunded when you return the defective HDD.
If you live in the US, contact HP Here.
If you are in another part of the world, start Here.
The procedure for replacing the HDD is shown starting on Page 55 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience

Help! I reinstalled iTunes following apple instruction because my pc was not recognising my new iPad. I have lost all iTunes contents. If I sync my iPhone with my pc now will it all be wiped out?

Help! My new iPad would not sync with my pc. I followed apple instructions and reinstalled iTunes, but was gutted to find it wiped all my tunes, pictures and audiobooks. My iPhone still has everything stored- what do I do now? J

iTunes: Finding lost media and downloads - Support - Apple
If you have non-itunes music on your computer still, you should have no problem relocating them and reuploading to itunes.
Hope this helps.

Harddrive failure, AGAIN

hi,
please bare with my ranting/venting. i purchased a macbook in 2007 for school. my first apple product. in 2009, my harddrive failed. apple replaced it under warranty. a couple of weeks ago, my harddrive failed AGAIN. this time, i'm more upset because i have irreplaceable family pictures on there (my dad's last christmas, pictures of great value to me).
the broken harddrive makes a grinding noise. one day i was using the computer and all of a sudden it froze on me. i restarted the computer and that's when it began/ended. it went to the white screen when i tried booting. the harddrive's sticker says OCT-09. the apple employee said there was nothing he could do for me. i purchased another harddrive but i don't have the money to send it out to recover the data fix due to the high cost. has apple done data recovery for a customer under warranty (IF i am under warranty)?
your help is appreciated.

When you next have the problem, note the exact time: hour, minute, second.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Recovering data from Temp file following transfer failure

Hey everyone,
I'm wondering if anyone knows anything about recovering Lightroom data from temp files.
Last month I made a serious, serious error while transferring my files in Lightroom. I was off-loading a month's worth of material off of one hard drive onto another (in a rush to catch a flight), and used Lightroom's "Move" tool to do so. Problem was, they were both portable harddrives and one of them periodically lost power during the transfer. The result was devastating: the vast majority of the images and previews were lost to the black abyss. I did not have a backup of the RAWs or videos. It was... very bad.
However, I noticed that I could still preview the images in Lightroom. Somewhere, some of the previews still existed in a temp folder or in RAM.
I found two files called Photoshop Temp in my Windows Temp folder and backed them up to my drive. Together they're over 6 gigabytes and do not respond to opening in Photoshop, nor Lightroom.
Is there any way to recover some of the data from these caches?
Thanks so much!

Hi,
Is your cube contains 0customer field?? If there is no use of it then remove from the cube so that it gets eliminated from update rules too. If the data type of that object is Char, then remove the alpha routine property in the infoobject level.
Check the file type in the infopackage also,whether it is checked as CSV or not.
Hope it helps,
Regards,
Neha.

Mountain lion reinstall after hard drive failure

I bought a copy of mountain lion from the app store before hard drive failure. how do I download without having to pay again?

http://support.apple.com/kb/HT4718

Reinstall after hard drive failure

Trying to install CS5 extended student edition, but cant remember the process to get the correct serial number.

Welcome to the forum.
First, a few questions:
1. Did you Deactivate Ps, prior to the crash - assume that you did not.
a. How many installations did you have for that program?
b. How many Activations did you have for that program?
2. Do you have either the physical media, or the download installer file?
3. Do you have your S/N, probably sent via e-mail, from Adobe?
If you have the physical media, and you have not reached the number of installations, or Activations, then you should just insert that, and if you have AutoRun ON for your multi-drive, just follow the prompts. If AutoRun is OFF, just navigate the disc to the executable file, and follow the prompts.
If you have the downloaded installer file (same installation and Activation caveats apply), Extract that, with the full folder structure, if it's a ZIP, or 7Z file, then in the Extracted files, click on the executable.
If you have exceeded either the number of installations, or Activations, you will need to contact Adobe Customer Support, as only they can reset either installations, or Activations. Even if you have not exceeded those limits, but did not Deactivate on the crashed HDD, I would contact Adobe C/S anyway, to get them to reset the Activations, in case this ever happens again.
Good luck,
Hunt

Harddrive failure and lost authorizations

After 5.5 years, my original Mac harddrive failed in my G4. I have a new drive and I am well on the way with software restorals, however, there are some lost programs and program data that someone may be able to answer rather than fumbling in the dark...
1) I purchased about $20 worth of Itunes in the last 2 weeks. Is it possible to reload the songs from the Itunes store? Lucky I didn't buy any more!
2) I had purchased Quicktime pro 6 back in '03 and I have the authorization key numbers, but I have no installation disk. How should I proceed?
thanks a lot
-John

1. You probably can't without purchasing the music again, but some people have been able to; use one of the links on this page to contact the iTunes music store customer service.
2. Click here if you are using Mac OS X 10.2 through 10.39, or here for Mac OS 9 systems; in either case, you can enter your old key the same way you originally entered it after installing the software. If you are using Mac OS X 10.4, you need to purchase a new key.
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Reinstalling XI following harddrive failure

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