Rejected shopping cart still being processed into PO.

User has rejected items in shopping cart, but when he checks with buyer it has gone through as approved in the system
We have applied the following note SAP notes and no difference has been made.
Notes
923890
930347
931753
1016057
We are using SRM 550

Hi Steve,
This looks to be due to issue with some custom program getting called during the approval / rejection process which updates the status.
It would be better if you get in touch with your Developers (ABAP ers) and get the approval process checked for any BADI activation or any custom program which is causing this issue.
Even i checked for some notes but most of the you have already referred and the others not applicable in your case.
If nnothing solves your purpose then the best thing would be raising a customer OSS note with SAP on this issue.
Rgds,
Teja

Similar Messages

Contracts - 'Document still being processed in the background; try again la

Hello,
When trying to make adjustments to multiple contracts we are receiving the error message 'Document is still being processed in the background; try again later.' We have tried again later to no effect.
Ultimately, this means that these contracts (30 altogether) cannot be altered in anyway i.e. held, deleted, released, approved and it means that they just sit there.
This also has implications when raising another contract to replace these contracts. For example if you want to use the same vendor this will cause great confusion for our users when trying to select the correct correct to spend money against when raising purchase orders. Often the result is the user selecting the wrong contract.
Have you any suggestions on why this error message is appearing?
Many Thanks,
Sarah

1465740 - SRM document is stuck in the approval process
Symptom
Workflow hangs.
Workflow gets stuck.
SRM document in status waiting.
Approval process cannot continue.
SRM document frozen in status 'awaiting approval'.
BBP_PD 443 Document is still being processed in the background; Try again later
BBP_ICON_TEXTS 049 No workflow started. Application error occurred
Environment
SAP Supplier Relationship Management
Reproducing the Issue
Create or change a document in SRM.
Cause
*Not possible to identify root cause without further deeper analysis
Resolution
Find the object guid of your SRM document via transaction BBP_PD.
Then display the relevant workflow instance via transaction SWI6 using the following steps:
Select BOR object type.
Enter your object type.
Enter your guid (or document number in the case of shopping cart) in the Key field.
Select variant All Instances.
Select selection period All.
Hit execute.
Click on icon 'Display workflow log'.
Click on icon 'List with technical details'.
Click on icon 'Print Log'.
Record the date and time of the very last step in the workflow log.
Using the date and time of the last workflow step, here are some transactions that can be used to investigate the root cause of the problem.
SM58 - check for stuck remote function calls
ST22 - check for system dumps
SM13 - check for stuck update requests
SM21 - check in the system log for anything unusual
SWUD - run a consistency check on the workflow
Enter the task number and hit enter e.g. 14000044
Choose 'Test Environment' and flag 'Including parts'
Execute
Choose 'Consistency check for components' and flag 'Including subworkflows'
Execute
Red lights indicate an error in the definition.
Header Data
Released on 05.05.2010 09:53:08
Release status Released to Customer
Component SRM-EBP-WFL Workflow
Priority Normal
Category Problem

Why the Sales Order is still being processed?

Hi,
This process is done: Sales Order (RE - Return) --> Return Delivery (Goods receipt) --> Billing
Sold-to party wrongly entered in the Sales Order, so they wanted to close the Sales Order. They did Cancellation for Billing (VF11) and reversed the Goods receipt (VL09).
Also, Reason for Rejection is put in the line item (VA02). However, the status of the Sales Order is still Being Processed instead of Completed.
From the Data Flow, it states that order-related billing status is still open*. But the Billing documents and Accounting documents are Completed and Cleared respectively as seen from the Data Flow.
How to close this Sales Order?
Thanks.

Dear Friend,
If you want to close any particular order then go to order reason and give the reason and save it.
The system will automatically close the order and would show processed and in the due lists also it would not appear.
award points if helpful,
regards,
Amlan

Error in workflow while rejecting shopping cart

Hi,
When i am using the standard 2 step shopping cart approval workflow WS1000031 the work item reaches the inbox of first level approver but when i reject the shopping cart the workflow goes into error. The error shown is (( Object CL_BBP_ACTION_NOTIFICATION_WF method SEND_PARAM_MESSAGE_WF cannot be executed )).
The standard task which gives the error is TS10407929 which is inside sub workflow WS10400026 which is again inside sub workflow
WS10400051.
Can you help me.
Reagrds
Moinak.

Hi,
Pls apply the note 987079.
BR,
Disha.
Pls reward points for useful answers.

Error in system; shopping cart cannot be processed further

Hi Friends,
Currently I am implementing SRM 5.0 with R/3 Extended classic Scenario.
I have replicated the PR from R/3 to SRM and shopping car is created in Sourcing Cockpit.
While I open the shopping cart by clicking the shopping cart number in SOCO I am getting the error message u201CError in system; shopping cart cannot be processed furtheru201D. I have gone though the SDN for the same issue and I have checked with my system setups are looks fine but still I am facing this issue.
Highly appreciated your help.
Thanks in Advance.
Regards,
Senn.

Only one cart ?
It could be some problem in the sc data.
do you given any special character in the docuemnts tab.
It could be some hide and seek game.
me too faced lot in SRM arena in cockpit. I enjoyed the movement when BUYEr has this issue. then it will be issue for us.
do you get an error in slg1 or rz20 for shopping cart
Muthu

Disable availability check in UWL on rejecting shopping cart

Dear all,
We are using SRM 7.0 and the portal in an approval workflow for shopping carts. On ECC side we create reservations for stock - materials.
Now we have the problem that in the UWL a availability check is started when the user approves or rejects the shopping cart. This is a problem when he wants to reject a shopping cart, which has been created some time ago and the articles aren't available anymore. In this case an error message is shown:
/sapsrm/cx_pdo_error Document check returned at least one error message. The action can not be carried out. For more details, see message area Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011. Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011.
How can we disable this availability check on approving and/or rejecting shopping carts?
Thank you very much for your help.
Best regards,
Thomas

You may wish to post your question in the SRM forum for quicker assistance or open an OSS message at service.sap.com to see if they can assit you.
Depending on your SRM scenario EBP / SUS you can configure your approval mgt at different locations.
http://help.sap.com/saphelp_srm2007/helpdata/en/b5/ac2d308f154a7bb1bc60c98b6fa1d9/content.htm
Process Level Evaluation
Approval with Completion
Approval
Approval Workflow Features
Offline Approval
In the portal the UWL is mapped to the Workflow so you may be in a position to adjust the Business Workflow for your situation. Have a chat to yoru ABAP'ers or SRM/Workflow specialists in your company.
Just a question. Is there any reason why you cannot manage the shopping cart and remove the entries in error then reject it? It may well have been that those entries cannot be rejected because they have already been issued/receipted/invoiced - again this depends on the status of the W/F for the specific cart. I would imagine if you outright disabled the approval check your situatation will bring other challenges.

Delivery status still 'Being Processed' although invoice had been created

Dear all,
I have a problem in production server.
Delivery status still 'Being Processed' although invoice had been fully created and status is cleared.
First, I get a problem when I tried to create invoice refer to this DN. Then I applied a message (execute report ZZBRE003: update table VBUK-WBSTK & VBUP-WBSTA = 'C'). Invoicing was created and status was cleared. But the delivery status still 'Being Processed'.
Could you help me, how to make this delivery status: Completed?
thanks,
Fella

Dear Fella,
I think that you haven't posted GI (confirmation of service) for the full delivery qty. Please check GI status for each item in the delivery. If any item shows partial delivery, post GI for the balance qty.
If any item has Partial Delivery Indicator 'D', the order can never have status 'fully delivered'. You must complete such items by entering a reason for rejection.
If that is not the case, there is a chance that copying ctrl (Delivery->Invoice) is not configured correctly. Choose a right value for 'Update Document Flow' in the copying control for the Invoice type from the delivery type used.
Please reward if helpful
Regards,
Noufel P

BPS/Web: 'Your previous query is still being processed'

Hi,
One of our users get the following message when clicking on a page link in a BPS web application we designed:
'Your previous query is still being processed'. The user is only clicking once on the link and gets in an endless loop (when monitoring the system, no activity can be seen).
All our other users are fine. We checked the internet explorer settings of this user and they are identical to all the other users. We know it is not linked to the user ID or the portal.
Has anyone already seen this ? Any idea where we should look at ?
Thanks for any help.
David

Hello David,
on one hand you are saying only one user has the problem but on the other hand you write that it's not linked to the user ID?
If the frontend settings are OK, then it might be a firewall issue. Some of them block ports or filter JavaScript.
Regards,
Marc
SAP NetWeaver RIG, US BI

Sourcing Cockpit: Document still being processed in background

Dear experts,
we are facing the following problem in SRM 5.0 extended classical szenario.
In transaction Sourcing Cockpit when I click on create PO I reach the "Sourcing - Document Preview" screen, where I can click on button "Process PO".
Everytime I click on button "Process PO" I get the error message "Document is still being processed in the background; try again later".
PO is created but in status HELD. I have to go to transaction "Process Purchase Order (BBP_POC)" in order to create PO so that status changes to ORDERED.
There are no entries in table BBP_WFLOCK.
Thanks in advance and best regards
AD

Thanks for your answer.
Regarding your points:
1) It happens in almost 95% of the cases but as per now we could not figure out a rule when it happens and when not.
2) yes, it happens also after logoff.
For the user that is working in sourcing cockpit, the following entries are in SM12:
100 USER1 14:06:36 X CRMD_ORDERADM_H 10047BDCB4F6CD52BF8E1000000AC1ABC35 1 0
100 USER1 14:06:36 E PRCD_HEAD 10047BDCDBE6CD52BF8E1000000AC1ABC35 1 1
Regards
AD

Change Rejected Shopping Cart

Hi,
One of the users has created a shopping cart and the Approver has Rejected the Shopping Cart. The User is having BBP_WFL_SECURITY attributed value to LOW.
The Rejected Shopping Cart Status at header Level is Shoing as Awaiting Approval and at Item level it is showing as Rejected.
When the User Clicks on the Item Details they are able to see the Change Button and when they are trying to change the Shopping Cart they should be able to change the Quantity, Price, Required On date which is not happening.
Here are my questions
1. Why the Rejected Shopping Cart Header Status is shown as Awaiting Approval even thought it is rejected by approver?
2. When ever the user is trying to change the Rejected Shopping Cart why is it not allwoing them to do the same?
Is there anything that needs to be looked out apart from the BBP_WFL_SECUR_BADI(this is inactive)?
Regards,
Satya

Hi,
I guess the task is not general task.
Please find the task ID( like TS10407972) and open it in transaction PFTC.
Menu Additional Data -> Agent Assignment -> Display
If the task is not general task, please set it as general task.
The system admin can handle the workitem already created with no agent.
Go to transaction SWI2_ADM1 and forward the workitem to responsible person.
Regards,
Masa

Availability check on rejecting shopping cart in UWL

Dear all,
We are using SRM 7.0 and the portal in an approval workflow for shopping carts. On ECC side we create reservations for stock - materials.
Now we have the problem that in the UWL a availability check is started when the user approves or rejects the shopping cart. This is a problem when he wants to reject a shopping cart, which has been created some time ago and the articles aren't available anymore. In this case an error message is shown:
/sapsrm/cx_pdo_error Document check returned at least one error message. The action can not be carried out. For more details, see message area Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011. Availability check for 05.01.2011: 7 ST. Lead time for 30 ST: 14.01.2011.
How can we disable this availability check on approving and/or rejecting shopping carts?
Thank you very much for your help.
Best regards,
Thomas

Hi Thomas ,
Try to implement in driver badi. It work for budget check. I have no demo system and can't verify it. Hope it will help you.

Document is still being processed in the background

Hi guys.
I receive this error when wanting to Change a purchase order in SRM. The PO is already in R/3, and the user has tried to make the GR in SRM. This GR then failed in R/3 because of incorrect accounting data, so I changed this in SRM. Then the PO changed to status Awaiting Approval, but we do not use any workflow for approving POs. Plus when trying to change the PO I get the message Document is still being processed in the background; please try again later. Well, this has been there for over a week now, and I have searched both this forum and also SAP Notes, but cannot seem to find anything that helps me.
There are no locked entries in the BBP_WFLOCK table, just as there don't seem to be anything in the RFC queues. I have checked the SC, PO and Confirmation in the BBP_PD, but no news here.
Something that interested me though is that in BBP_PD for the PO it seems that there are 2 active versions...?
Any other idea as to how I can "release" this Purchase order again?
Thanks for info.
DM

Hi,
Let me know the following things.
1. Do you see any approver in the approval preview of the purchase order , you have told that you are not using any workflows , but i wanted to make sure.
2.When do you get the message"document is still being processed in the background" ? is it when you change the purhcase order?
3) please have a look at the workflow log using the transaction 'SWI6', use the object type as bus2200 , use purchase order GUID and then see wether the setreleased has been run for the purchase order.
4) if the setreleased is not done , then you have to run the setreleased method for the purchase order.
award points if usefull
Message was edited by:
khan voyalpad usman

Document is still being processed in the backgroud

Hi:
We got a error message while changing this PO.It says "Document is
still being processed in backgroud.Try it later" and the PO's satus
is "awaiting approval".We use the workflow templete "WS14000075".For
hope someone can help me.TKS

Hi
Which SRM version are you using ? Please try this ->
You can try to use Function Module using SE37 Transaction - BBP_PD_PO_STATUS_CHANGE_WF, enter the Header guid and IV_status =1, Then check again the Purchase order.
Related useful links ->
Document is still being processed in the background
Document is still being processed in the background
PO Deletion Error
Bad workflow ? :-( document is still being processed in the background :-(
docu is still being processed, try again later
Do let me know.
Regards
- Atul

Bad workflow ? :-( document is still being processed in the background :-(

Hi guys,
I have activated workflow without approval for PO's (saved & changed: WS14000075).
Everything was working fine.. BUT.. For some reason, now some PO documents have the status "Waiting Approval", and if I try to edit them,I got the following message: "document is still being processed in the background"
How can I fix this ?
Thanks for your help guys !
Best regards,
Diego

Hello Diego,
I've already seen this kind of pb.
You should navigate to the admin workflow runtime (menu swld) then administration --> workflow runtime, there is some usefull transactions.
First check the customizing (SWU3) and ensure that workflow runtime is ok.
Then try to restart wi in error (SWPR and/or SWPC) and check RFC transactions (SWU2).
Rgds,
Pierre

BBP_MON_SC reports shows REJECTED shopping cart status as AWAITING APPROVAL

Hi,
We are facing a problem in BBP_MON_SC report. This report shows some of the REJECTED shopping cart status as AWAITING APPROVAL.
Note : We are in SRM 4.0 Version.
Please advice.
Regards,
Ram

Hi Ramprashanna,
Please see Notes
Note 660372 - Shopping cart monitor: Shopping cart deleted/Awaiting Approv
Note 672764 - Shopping cart monitor: Display of deleted shopping carts
In this issue.
Regards,Nishant
Please reward if this helps.

Rejected shopping cart still being processed into PO.

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