Rejecting my admin password thats never been chang...
BT Home hub manager keeps interupting and saying they can't connect to broadband and I need to change the admin password. However I am still connected and apart from the manager have no problems. I decided to change the password to see if it stopped it happening but the password on the back of the hub was rejected although it has not been changed as far as I know. Any idea's?
Thanks
Solved!
Go to Solution.
Can you actually connect to the broadband? If so, then it's probably just BT Desktop Help going haywire. Quite frankly, it's a largeley useless bit of software that causes more problems than it solves.
As for the hub password, check very carefully that you are typing it correctly - check uppercase vs. lowercase letters, and check for numbers that look like letters and vice-versa.
The hub normally asks for the password to be changed the first time anyone changes any settings, so it may have been changed some time ago. If all else fails, use the Reset to Factory Defaults , but be aware that doing so will lose all customised settings.
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