Rejecting username/password in EAS setup on Pre

Question

I have a new Pre and when I go to setup the device with my Exchange provider, I get a message saying the username and password is not correct when I click SignIn.  I have confirmed all of the settings and have typed in the password multiple times.  These same credentials and settings work on multiple other devices (other Palm device, laptop, etc), but not on this device.  I called my Exchange hosting provider and they said they have gotten a few other calls from people with the same problem with the Pre and have not been able to get it to work.
Is there anything specific in the username and password that the Pre is looking for (different than any other device that I am using that works fine)?
Thanks.
The exact message is:  Error      Your username or password is not correct.   
(I have checked and doule checked that I have not misspelled the username or password, this same info works on other devices, and my Exchange host has been unable to get other Pre's to connect also)
Post relates to: Pre (Sprint)
Message Edited by DCS2421 on 06-06-2009 05:47 PM
This question was solved.
View Solution.

Answer 1

This is what it looks like:
Company name: My Company
Company Website Domain name: mycompany.com
Internal company domain: mycomp.local
On the Pre for EAS:
Mailserver: use your website (with SSL): https://mail.mycompany.com
(without SSL): http://mail.mycompany.com
(assumes that your mail server use the mail. prefix...it might be exchange. or something else)
Domain: leave blank
username: MYCOMP.username
Password: password
That should do it from what I have read.  I am about to test the theory.