Rejection mail in t-coce SOST

Hi all,
I am processing 50000041 approval workflow. if i reject the request, mail should go to requestor about rejection. But i am finding all rejection mails in t-code SOST, i am sending manually to respective requestor.
Is there any way that rejection mail should go automatically to respective requestor?
Please provide some inputs on this...
Thanks

Hi,
  The mails don't directly flow from SAP to the user's mailbox(outlook).  You need to check the following:
1.  Is the exchange server of enabled to receive mails from your application server?
2.  Is there a scheduled job (RSWUWFML) which sends work items/notifications?
Regards,
Aravinda Sarma M.

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