REL 12 GETTING ERROR WHEN PRINTING A BARCODE USING THE GRAPH TOOL

Hi,
We are getting the following error:
REP-34551: Oracle Graphics Graph: is deprecated. See help for more information.
Environment variable ORACLE_GRAPHICS6I_HOME not set
REP-1811: Error while generating a graph.
REP-0069: Internal error
REP-57054: In-process job terminated:Terminated with error:
REP-1811: Error while generating a graph.
So please advice.
Details of the DEV instance.
RDBMS : 11.2.0.3.0
Oracle Applications : 12.1.3
Thanks in advance.

Thanks for replying but I m no longer under the warranty and the CDs don't have any scratch at all. I guess it's problem with the hard drive. But it's there way to diagnostic and repair the hard drive without sending back to the manufacture??Should I just replace the hard drive?Is it ok to replace the hard drive with different band and then use the recovery disc?I also want to know what cause the hard drive to fail??

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REL 12 GETTING ERROR WHEN PRINTING A BARCODE USING THE GRAPH TOOL

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