Release 11.1.4.62 does not install on Windows XP. Mobil Device Service won't start
After downloading and installing iTunes 11.1.4.62 the install gets the error that the it was unable to strat the Mobile Device Service. The application event logs shows that the service was unable to start and could be do to not having proper permissions. However, I am the Administrator on the system. Aslo, looking at the properties the directory location for the service executable is Program Files\Apple\Mobile Device Support.. Program Files directory was introduced after Windows XP and is not a valid directory. XP usually uses Documents and Settings\All Users.
Previous versions of iTunes worked on this system.
Found the answer in discussion #24604560.
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Went to install new iTunes download. Now get an error when trying to do this. I uninstalled iTunes completely and now is see "apple mobile device service" failed to start. I now cannot get iTunes back on my PC. HELP!!
For those who updated iTunes and displaying the error "Windows error 193 or similar," a way to still use the iTunes download the 11.1.3.8 version of iTunes and install. Before installing something must be done:
* Step 1 - Uninstall the following programs:
1) Apple Software Update
2) Bonjour
3) iTunes.
Step 2 - Install version iTunes 11.1.3.8
If it shows the error "iTunes Library.itl" the solution is simple. Only delete the file in the C: \ Users \ Name \ Music \ iTunes called iTunes Library.itl.
Note: When you open the older version will ask if you want to update. Do not upgrade because it will give the same error in the update.
It is the hint. Could not say it is a solution, but a way to take advantage of the program for a while and wait for an Apple solution. Sincerely Ricardo.
Download version iTunes 11.1.3.8 >>> version x64 (windows 64 bits) https://mega.co.nz/#!QklXGJLA!w58yHjvgYZfFy_rnGCUu4Nh6If-m4AE8OQpi2Xw5RwQ -
Hello, I am having trouble re-installing itunes on my PC. error message keep popping up "Apple mobile device failed to start, verify that you have sufficient privileges to start system services.
The thread mentioned above now has some out of date direct links. This is a more recent version of that post...
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
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The current iTunes 10.5 upgrade does not install on Windows 7 and indicates a faulty install package (error 2324). Advice or details on the release date for a proper fix? I'm not able to roll back to the prior version, so I'm stuck in limbo.
There have been a number of problems with installing the latest iTunes on Windows 7 64-bit machines during the last couple of weeks. You might want to do a search on that topic and see if anyone has a solution. There have been various versions of the problem but a lot related to errors in the download package or failure to download.
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Help! Following a standard upgrade I got the error message "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 193).
I am running Windows 7 and installing again brings the message "Apple Mobile Device Service failed to start. Verify that you have sufficient privileges to start system services"
I have uninstalled everything Apple, deleted all related folders and run as administrator numerous times with no luck.
I had hoped that iTunes 12.1.2 would resolve the issue, unfortunately it failed to do so leaving me iTunes free which is driving me mad!
Can anyone advise what else I can do to resolve the error and bring back iTunes?
ThanksFor general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version, or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
Itunes won't install correctly in PC...Apple Mobile Device Service failed to start
I have recently been getting messages that ITunes was installed incorrectly. I've followed all the recommend procedures and it still does not work. I'm also getting a message that the Apple Mobile Device Service failed to start. Also, when I plug in my Iphone to the computer, it downloaded the correct device driver but failed to recognize the Iphone so that I cannot transfer my photos to the PC. Do you have any advice?
The error message I'm getting is #7, Windows #193. I have 64bit.
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I have a dell 64 bit pc and had an older version of ITunes installed. When I tried to install the 12--- version, the install stopped with the message, "Apple Mobile Device Services failed to start, verify that you have sufficient privileges to start systems services". I have no clue what that means. can anyone help. ????
Hi doywks,
The Apple Mobile Device is a component of iTunes that communicates between your computer and your iPhone or iOS device. The error message you are seeing "verify that you have sufficient privileges to start system services" has to do with the Windows operating system. It's possible that you are not logged in as the administrator for your Windows PC. Or, you may have antivirus software stopping the Apple Mobile Device from running.
If you are having issues updating iTunes on your PC, follow the steps in the article below.
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
How to restart the Apple Mobile Device Service (AMDS) on Windows - Apple Support
https://support.apple.com/en-us/HT203188
I hope this information helps ....
- Judy -
Installing itunes to my laptop I get an error message (Apple mobile device service fail to start verify that you have sufficient privileges to tart system services)
You seem to have installED iTunes and are trying to connect your iDevice, is that right?
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Your statement - "installING" - also might indicate that you have insufficient privileges in Windows to properly install & use iTunes.
If you can't install or update iTunes for Windows - Apple Support
ÇÇÇ -
I recently installed icloud on my computer, and now when I plug in my ipod touch it tells me "ipod can not be used because Apple Mobile Device service is not started". I can not find anything on my computer or my touch that seems to have anything to do with it. Anybody have any suggestions?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When iPod plugged in it tells me it can't be used because the mobile device service isn't started. It is not a phone and I've updated before. Any thoughts?
See Here... http://support.apple.com/kb/TS1567
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I'm trying to uninstall itunes so I can re-install it, but Apple Mobile Device Support won't uninstall. Any help? I've tried three times already.
See Troubleshooting issues with iTunes for Windows updates. The second box is essentially the same process descibed by Apple with some extra hints...
tt2 -
IPhonne could not be used because Apple Mobile Device Service has not start
So I updated to iTunes 10.1.1.4 this morning, Since there was some "performance improvement". Worst decision ever because my iPhone 3GS does not want to connect to iTunes anymore I first got an error from Apple Software Updater that it couldn't install so I went on apples website and downloaded and successfully installed it.
I then get this random error about a service.
Here's an image of what the message is when I try and get it to connect to iTunes
http://i.screensnapr.com/mjaw7p.png
Once I saw this my first instinct was to go to Service and start it up myself! It was started so I restarted it! I then get this error
http://lulzimg.com/i01/c0ef8bae.png
So my last option was to uninstall every apple product(including bonjour, itunes, apple mobile support etc.) and restart my computer, Install again THEN restart computer. Still got the same service error. I did a CHKDSK on my computer afterwards to see what was wrong and found nothing. I really don't know what to do now except ask here. I will not format my computer since I have very important files.
P.S. When Uninstalling, I deleted registry files, everything that apple left over.Faulting application path: C:\Program Files (x86)\Common Files\Apple\Mobile Device
That's unusual ... it's a 32-bit version of Apple Mobile Device Support that is crashing (taking the report at face value), but you've got a 64-bit system. Ever since the first iTunes 9.x version, AMDS has been 64-bit.
So I think we should try scraping all your AMDS and iTunes componentry out of there (especially the old 32-bit AMDS stuff), and then reinstalling the 64-bit iTunes (which normally should reinstall the 64-bit AMDS).
I'd also take some extra explicit precautions along the way, just in case. Best to print out a copy of these instructions, because at one stage of proceedings you won't be able to use a web browser.
Preliminaries
Download and save a fresh copy of the iTunes64Setup.exe (64-bit installer file) to your Hard drive. (Don't run the install on line, and don't start the uninstall just yet.)
http://www.apple.com/itunes/download/
Quit the MobileMe Control Panel for Windows if you have it installed and open. (Ay least some versions of that also use Apple Mobile Device Support, and so may interfere with the AMDS uninstall if they are open.)
*Uninstall Phase*
Head into your "Uninstall a program" control panel. Uninstall iTunes. Uninstall Apple Mobile Device Support.
Next we'll remove any left-over program files and folders.
In "Computer" open "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
*Staying in the "Program Files" folder,* open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Go back into "Local Disk C:" (or whichever drive you have your program files installed on).
Open the "Program Files (x86)" folder.
Right-click on the "iTunes" folder (if it still exists) and select "Delete".
Staying in the "Program Files (x86)" folder, open the "Common Files" folder.
Open the "Apple" folder.
Right-click on the "Mobile Device Support" folder (if it still exists) and select "Delete".
Empty your Recycle Bin.
*Reinstall Phase*
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the reinstall by doubleclicking the iTunes64Setup.exe file you downloaded earlier. (This should also reinstall the 64-bit Apple Mobile Device Support.)
Reenable all security software prior to reconnecting to your network and/or the internet.
Does the install go through properly? If so, is the 64-bit Apple Mobile Device Service running now? If it is running, can you connect to the iPhone now? -
My iPad 2 will not sync with the Pc through iTunes because: " Apple Mobile Devices service is not started". How do I start this service ?
See:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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