Release TANGO updates to all Lumia 800 country var...

Why are we still not receiving updates on our beloved handsets?!!
Nokia I want my money back!! Your slow on updates
I am from Philippines I have bought an unlocked phone believing that we will have the updates first...
I regret intrusting my money with you(Nokia). This is going to be my last device from you.
Moderators notes: Untrue statement removed.

Hi lumu_lumo,
Thank you for your post.
Please refer to the following link:
http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/While-the-Nokia-site-says-the-Lumia-update-...
Hope this clears up the update process. Also you can refer to the following link as well:
http://discussions.nokia.com/t5/Nokia-with-Windows-Phone/New-update-for-Lumia-800-and-Lumia-710-laun...
Regards
Raoul_Duke
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Similar Messages

New update available for Lumia 800 (1600.2487.8107...

Hi all!
Good news! We have brought forward the software update schedule for our Nokia Lumia 800, and have begun rolling out the latest update 1600.2487.8107.12070 to India and Singapore. This update will gradually be available for more markets in the coming weeks and we will keep you informed via our support pages as well as via a similar announcement here on Nokia Discussions Forum, once we add additonal markets to the roll out.
As this is not a mandatory software update, not every country or network carrier will make it available to their customers. However, all features and enhancements will be included in subsequent software updates. If you have questions if 1600.2487.8107.12070 will be available for you, please check with your local network carrier.
The new Lumia 800 update brings the following enhancements:
Enhanced battery standby and talk-time performance
Fix for non-responsive screen when ending a call
Improved bass in audio performance
Soft keys illumination available for all screen brightness levels
Fix for rebooting in certain network conditions
As soon as the update is available for you, your phone will display a notification on your Homescreen or you can check for available updates manually by going to Settings > phone update. To update your phone, please follow those 4 steps:
1.   Install the Zune software (Windows) or Windows Phone 7 Connector (Mac OS) on your computer. You'll need this software to download the phone update.
2.   Connect your phone to your computer, using the USB cable that came with your phone.
3.   If the Zune software or Windows Phone 7 Connector for Mac doesn't start automatically when you connect your phone, start it manually.
4.   In the Zune software, click Update Now (in Windows Phone 7 Connector for Mac, click Install Updates). Make sure you keep your phone connected to your computer until you see a notification that the update is complete.
Best regards,
Yvonne from Nokia Care
Solved!
Go to Solution.

’We will add more countries and variants to the rollout based on market requests.’’
There is no request, there is an absolute necessity! Patience is usually my second nature, but the whole non communication policy since the launch of the Nokia Lumia 800 is scandalous. When Nokia finally listening to their customers and responds quickly to problems and childhood illnesses. Like many others with me I'll be forced to daily to plug my device to the Zune software in the hope that Nokia (Netherlands) will be so kind to update my phone.
Nokia, listen, communicate (especially in the media and forums) and trade as a company that lives up to your image.

Lumia 800- country code (e.g. +852, +86) cannot be...

After upgraded to 7.8, i found that the phone call with country code cannot be recognized.
For example, a contact "John" with number : +852-999999 is saved in contact.
In before, no matter the incoming number is 999999 or +852-999999 or +86 999999, it can still be recognized.
(the phone can smartly determine which part is the country code)
however, after upgraded to 7.8, it cannot be recognized anymore.
Vice versa, if I save 999999 for John in the contact, if i am overseas and receiving the call e.g. +86-999999
it will show "unknown" because +86-999999 is not saved in contact.
I have tried the same sim card on another WP7 phone, iOS phone and android, it is normal (same as what i use before)
This is very annoying.
This problem is never found before upgrade.
If anyone have idea, please feel free to advice.
Thank you

Hi all,
Thanks for your feedback and patience. In order for Lumia 800s with product code 059M539 to be updated to the current firmware revision we would like to ask you to visit a Nokia Care Point to have your device updated.
Please make sure you have your contacts and calendars synced with the services you use (Hotmail/Google/Exchange) and you have all your media files synchronized with your PC (through Zune) or Mac (through the connector). In case of a required hard reset these files and personal data will be deleted from the Lumia. After the update you can use the app Reinstaller to download all your free and paid for apps back to your Lumia.
Again, thanks for your patience.
Kosh
Press the 'Accept As Solution' icon if I have solved your problem, click on the Star Icon below if my advice has helped you!

Congrats to all Lumia 800 owners

I have been visiting an O2 shop yesterday and played around with the Lumia 800 for a couple of hours. It was awesome. There was even an Iphone customer who only wanted some accessoires standing by lurking over and after a while he confessed that he would buy a Lumia if he had not that Iphone already.
Unfortunately there is one thing that keeps me from buying the Lumia: It does not have a physical keyboard. I NEED a physical horizontal slider keyboard. So i hope many Nokia employees are reading this: RELEASE THE E7 AS WINDOWS PHONE!!!
I did not buy a Lumia yesterday. If there was a E7 as Windows Phone, I would have bought it right away. So if you want me to buy a Nokia Windows phone in the future get the E7 up as a Windows Phone. Otherwise I need to get a HTC or else which I don´t prefer.

happyton
"No T9? I quite like the work suggestion on top of the keyboard this make typing even faster... having he right word after typing just a few letters ... that's quick..."
Totally agree on that one
Nokia 808 again (delight Belle), Nokia E7 and X7 ( again, all on Delight Belle...after some time on Nokia Lumia 925 (retired), 1020 (not that great)and Lumia 820 (Replaced my router at home, great for internet sharing).., N9 The best device ever (use it as much as Lumia 1020), Nokia 700 (Sport Phone/My Love :-) ) Nokia 701, Nokia E6 (Should have a follow-up from Nokia among with larger screen, NFC, Autofocus), Lumia 800 (Retired After 6 weeks), -Sports Tracker-Nokia Internet Radio-Handy Safe-Skype-Bambuser-Screenshot app pro-fMobi-ComingNext-Manual TaskSwitcher-jagiTimer-Easy StopWatch-Boldbeast-Equalizer-Financial Calculator-WiMP Music-YTasks-Davi-Thumbnail Folders-BizCalendar-Tiny7-Situations-nn reeder-Sport Timer-CameraLover-CameraPro-GrabRadio-LiveScore-Poddi-Gravity-SkyFilesPro

Please release N95 update for all unbranded phones

Hello i have a german unbranded N95 and there is still no updates, please release it for everyone.
Thanks

Just read that Sony have announced a new big fxing update for 4.4 kitkat to start rolling out next week http://www.xperiablog.net/2014/04/03/sony-to-release-new-kitkat-firmware-next-week-to-fix-sound-bug-...
So I'm guessing the unbanded Z1 will prob miss out the first kitkat update and go straight to this second version instead. It will probably be another couple of weeks before all the networks approve this update so my guess is that the unbranded Z1 in the UK wont see kitkat until the second half of April at the earliest.

Lumia 800 email not synchronising

Has anyone else experienced a problem with email synchronisaton after the Tango update? My Lumia 800 periodically ceases to synchronise email accounts and requires a phone restart before it will pick up email changes. This seems to happen on a 5-7 day cycle. Is this a known bug or just a peculiarity of my phone? Prior to the recent update, I had not experienced this problem.

donaldvc wrote:
Yes, as I mentioned in my initial post, email will synchronise immediately after a soft reset, but the problem recurs after 4-5 days. It looks in some ways like a memory leak, especially as SMS notifications also cease to function.
Thank you,
donaldc
Hi all,
I've got the very same issue with my Lumia 800, as donaldc! after the Tango update the email synchronisation sometimes freezes (once a day or every two days), the SMS messages also cease to function (i.e., the recipients do not get my SMS messages) and the only way out is to restart the phone. This seems a memory leak or some (bad) combination with installed apps...
Thank you! Regards,

Software Update for Lumia 800

Hi all,
here's our official statement regarding the launch of the latest software update for our Lumia 800.
Starting today, Dec. 7, and rolling out over the next two weeks we will be releasing software updates to deliver exciting new features and performance enhancements including charging improvements to the award winning Lumia 800. With the fastest growing app store and the highest positive user feedback, the Windows Phone experience on the Lumia 800 is setting the pace in the mobile community. Additional updates will come in early 2012.
For more information check our Nokia Conversations article:
http://conversations.nokia.com/2011/12/07/software-update-for-nokia-lumia-800/
BR,
yvonne

Hi all,
I now added the link to the conversations article also in my post. And as psychomania just stated, the full version number you will see after the update is 1600.2479.7740.11451 (You can see this info for example on our support pages for Lumia 800. The UK page is visible under: http://www.nokia.co.uk/gb-en/support/product/lumia800/ )
BR,
yvonne

Nokia Lumia 800 won't update!!!!!!!!!!!!!!!!!!!!!!...

Yes, I know there are already several topics on this but I'm pretty desperate now.
I receive a Nokia Lumia 800 in December for christmas (I know it's not the latest but my family doens't have all that much money). Since christmas day I have been trying to obtain the update for the Lumia. The one that fixes battery and stuff. I've tried search for updates and I've tried searching using Zune. I've had NO success at all. I've tolerated the many flaws in my Lumia such as the lack of a screenshot ability and the bluetooth issue. Those are but two of many. I really want to like this phone and so far, I've only managed to become annoyed by it. I refuse to switch to iOS and I don't have the money for a decent android so I ask, does anyone know of any way I can get updates for my Lumia 800?

Pretty sure it's running the latest updates.
A lumia 720 would probably have been (much) cheaper, is faster overall, runs the latest Windows Phone OS (WP8.0 GDR3 with Nokia Black FW) and will be receiving at least the next major OS update.
Click on the blue Star Icon below if my advice has helped you or press the 'Accept As Solution' link if I solved your problem..

Issue with software update on Lumia 800

I recieved a notification of a Software update for my Lumia 800 yesterday morning and connected to Zune to upgrade from 7.5 to 7.8.
The first time I tried, it sync'd the phone then didn't go any further. I cancelled it and started again, this time it gave me a progress bar - step *of 10 and percentage done. Everything was ok until it got to step 9 where it turns the phone off then back on again - the phone came up saying new update installed but Zune hung for hours and didn't get to step 10.
My phone still says Windows 7.5 but no update available. I've tried a number of times to roll back to the old version but always hangs at step three - shows a picture of a computer with the phone but the cable not connected with a white arrow pointing as if to say you have to connect the phone but it's already connected.
24hrs later and still no joy.
Info on phone says -
OS Version 7.10.8773.98
Firmware Revision number - 1750.0823.8852.12430
Harware revision number - 112.1402.2.4
Yet no changes to my phone as per the blurb about the new improvements
scottie3ato
Attachments:
2013-03-17_10-40-46_424.jpg ‏1580 KB

My advice for you is to NOT update to 10.7.3, especially since you have a Macbook Pro. This computer is having lots of problems with this update, and since you don't have a backup organised, don't take the risk.
My computer was stuck on the update for 25 hours, and I had to hold the power button down and eventually restore from backup. If I didn't have a backup, I would have lost everything!!
If you really want this update and can't wait anymore, download the combo from the apple website (google it to be sure).
By the way, I just googled and it appears apple has withdrawn the update? See
www.theinquirer.net/inquirer/news/2144300/apple-pulls-mac-lion-snow-leopard-upda tes

Lumia 800 & Error code 80180048

Having waited patiently for EE/Orange in the UK to come up with the 7.8 update for my Lumia 800, there was great rejoicing when Zune finaly showed it as available - then gloom as the update only gets so far before throwing up an 80180048 Error Code. I've tried a hard reset but still the same problem, and also tried it on a different PC (both Windows 7). Any suggestions please?

Hi odseybod,
Thank you for posting and welcome to the forum.
Provided the error code, you can try these troubleshooting steps for us to resolve the issue. Before we begin, please see IMPORTANT NOTES.
• DO NOT use the Windows Phone Support Tool if your phone's operating system (OS) version is 7.0.7390.0 or higher.
Note: To find out which version of the operating system your phone has: On Start, flick left to the App list, tap Settings > About > More info. Look for the number next to "OS version".
• Zune software version 4.8 or later versions are required for the latest version of the Windows Phone Support Tool.
To determine which version you have, open the Zune software on your computer and then click: Settings (top of screen) > Software (upper-left corner) > General (left column) > About Zune. Look for the number next to "Version".
The following steps show how to download the Windows Support Tool and use it to resolve your installation issues.
1. Begin by reinstalling the Zune software. To automatically remove and replace your Zune software, a Fix It tool is available:
You may be able to resolve this problem automatically. Click the Fix this problem link. Then, click Run in the File Download dialog box and follow the steps in this wizard.
Fix this problem
Microsoft Fix it 50577
Notes:
• This wizard may be in English only; however, the automatic fix also works for other language versions of Windows.
• If you are not on the computer that has the problem, you can save the automatic fix to a flash drive or to a CD so that you can run it on the computer that has the problem.
2. You may have to update your computer:
a. Visit the following Microsoft website: http://update.microsoft.com/microsoftupdate
b. If you have not previously done this, click to "opt in" for Microsoft Updates.
c. Click Check for updates.
3. Unplug the USB cable from the phone.
4. Download the Windows Phone Support Tool from the Microsoft Download Center:
• If you have a 32-bit system, download the WPSupportToolv2-x86.msi package.
• If you have a 64-bit system, download the WPSupportToolv2-amd64.msi package.
Note: If you're not sure whether you have a 32-bit or 64-bit system, read the following Microsoft Knowledge Base article:
827218 How to determine whether a computer is running a 32-bit version or 64-bit version of the Windows operating system.
5. Complete the online steps to install the Windows Phone Support Tool.
6. When you're finished, click Start, point to All Programs, and then from the list of programs, click Windows Phone Support Tool.
7. Restart your phone: Press and hold the Power button until you see Slide down to power off, then flick down. After it’s off, press the Power button again to turn on your phone again.
8. As soon as the phone turns on, press and hold the Camera button until the connect-to-PC screen appears (shown at the end of this step). It may take a few moments for this to appear. As soon as the screen appears, release the Camera button .
9. Reconnect your phone by using the USB cable that was included with your phone. Your phone will be detected by your computer and the Zune software may automatically start. This process frequently takes several minutes.
Important: If the Zune software DOES start, close the program.
10. In the Windows Phone Support Tool, click the Recover button.
11. The Windows Phone Support Tool will install an update that fixes the problem and restarts your phone. If your phone is locked, enter your password when you are prompted.
Note: If you receive an error after you click the Recover button, repeat steps 1-4 to make sure that you have the most recent versions of the Windows Phone Support Tool and the Zune software before trying again.
12. When you see "The device has been updated" text, located at the bottom of the screen, close the Windows Phone Support Tool and disconnect your phone.
13.Reconnect your phone to the computer by using the USB cable included with your phone and install the latest Windows Phone update. To do this, click Settings, Phone, and then Update.
If the steps in this article did not resolve the issue, see the following Microsoft Knowledge Base article for more troubleshooting information:
2484484 Installing and troubleshooting problems during the software update for Windows Phone
Hope these information help.
Regards,
periwinkle28

Audio distorted after Lumia 800 vibrates while tak...

If I'm recording a video and an SMS or other notification comes in that causes the phone to vibrate, the rest of the audio recorded after the vibration will sound extremely distorted/broken. Is this a known issue with all Lumia 800s or do I have a faulty device? Not sure if this is a hardware problem and if the phone needs to be returned or a case of waiting for a software update...

As this is the first post I've seen regarding this issue, I couldn't say, however you could call your nearest care centre and check, or if you're worried get it in the post asap. If it were a common problem it would nornally have caused a number of posts regarding the issue, also has the issue occurred on more than one occasion ?
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Nokia Lumia 800 as modem.

I asked google but did't get answer.
1. Can I use lumia as modem for laptop with windows XP? (via USB cable or bluetooth)? How?
2. Can I use lumia as modem for laptop with Linux? (usb or bluetooth)? How?
If somethere this topic is covered - it would be nice if someone can point me link.
Solved!
Go to Solution.

Answer to both 1 & 2 is no, not at the moment, but rumour has it , thet there will be an update for the Lumia 800 within the next couple of weeks that will allow tethering
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you can also help others by marking 'accept as solution'

Lumia 800 Date And Time Incorrect After Restart

I purchased a Lumia 800 in the UK in December 2012 (SIM FREE) and I have a problem when I switch it on where it resets the date to anything like 1980 or 2084(?) and the time to a random setting. I have looked for a solution but cannot find one that works. Will this issue be fixed with the Windows Phone 7.8 update that's coming? When the date is wildly out it affects the functionality of the phone i.e. sync issues. I have tried restarting a Lumia 610 and this problem does not occur. Are all Lumia 800s the same i.e. (hardware revision)? I thought that if I returned to the retailer a new version my fix the issue.

I'm facing the same issue with my Lumia 800, or rather was. Here's my situation: initially the handset would keep resetting the date to 1980 (and a random time) each time I switched it off and on again. This happened whether I was connected to wifi/mobile data or not. I've recently done a reset of the handset (using the option from within Settings) and this has partially resolved the issue.
Now if I'm connected to wifi/data when I switch the phone off/on the date resets to August 2013. If, however, I'm not connected to wifi/mobile data when I switch the phone off/on the date/time remain unaffected. So this would suggest that it's not an internal battery issue which is what I first suspected. As it stands now then the best option is to reset the handset and then ensure you turn off wifi and data/internet before switching the handset off/on. Still annoying to say the least, but partial workaround.
Furthermore there is no automatic date/time setting to toggle on/off under the date/time settings (removed by the last update I gather?), just an option to toggle between 12hr or 24hr clock. My handset is on the latest OS version and firmware.
Any idea if Nokia/Windows are working on this issue? Just doing a Google serach for this issue and it appears that a fair few other Lumia 800 users are facing the same problem.
Thanks.

Lumia 800 MMS Settings

Hi, I have never been able to send or receive pictures since I bought this phone. I am with T-Mobile and they have said that the settings should be automatically applied when I first send a picture. They have also re-sent me the settings which I accepted and it still doesn't work. They have said it is an issue with the phone. From previous posts here I have tried both the Diagnostics app and the Network Setup app, neither of which seem to do anything. Can anyone help here?
Solved!
Go to Solution.

Ok. Finally this week ( Aug.1st 2012) Nokia released the Network Setup application that helped me to configure my MMS for AT&T on Unlocked Lumia 800.
Here is what all Lumia 800 unlocked users should do to get MMS working with AT&T:
1- Download Network Setup app from Market Place
2- Run it and manually ADD a new connection. I gave it a name like “ATTMMS”
3- Define this info in the window provided:
a. Internet APN: wap.cingular
b. Leave other fields blank on internet settings.
c. MMS APN: wap.cingular
d. Proxy address: wireless.cingular.com
e. Proxy port: 80
f. MMSC address: http://mmsc.cingular.com
g. Leave other fields blank
4- Now select this new connection as Operator by tapping on it’s name and that’s it!
5- On phone setting, Cellular setting, same wap.cingular APN need to be added too and Data connection should be ON!
Good luck with this!

Lumia 800 Mobile signal interference through onboa...

*Update* The exact same thing happens with my Palm Pre 2... maybe its something i've never noticed on a mobile before!
Hi all,
I have noticed that when the phone is sending/receiving texts, data etc that you can hear the interference noise that you would usually get when you hold your phone near to an old set of speakers or something and it is really quite irritating.
I have read one or two people in other threads are experincing this issue, just wondered if anyone else was?
Cheers.

Unfortunately I noticed I have the same issue. During calling I have to listen a bit carefully but the signal interference noise is definitely there. With headphones it can be heard much clearer. The noise can be heard during calls on GRPS/EDGE or when browsing/youtube.
I am wondering too what to do. It would be a true pity if this is the case with all Lumia 800's. I owned a Nokia E72 before this. Other than the low amount of RAM the built of this phone was incredible and I never had stupid little issues like this.
Can this be fixed? I really don't want to swap multiple times or end up with a model which is even worse.

Release TANGO updates to all Lumia 800 country var...

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