Reliable IOS Updates

I have bought Iphone 5 in december 2012 and enjoyed for few months. After some time due to crazy updates and incompetent hardware to handle software updates my phone is screwed up in multiple ways 1. Battery get drained so fast 2. Phone get hot when just use for taking 3. Get hanged so frequently when
a) call comes (not able to accept call) b) when going to setting or say in calender or contact list.
Most of the time I use my phone for calling purpose instead for video streaming. I never thought to approach Apple and find any solution.
some time back I come to know that Phone 5 battery get recalled so thought why not to stop by to apple store. I took appointment of Naperville IL genius store and ask for battery replacement and shared existing issues. He changed battery that what he told and restore phone.
Now 10 days are passed and my phone is going crazy, my phone's battery get drained by 5 PM however battery was 100 charged in morning and used phone for 15-20 minutes and my location service was off thought a day.
Today reached out Lora S (Senior Advisor at Apple customer care) and shared crazy solution-
1. Format phone again, when asked will she replace the phone if problem persist  she shared examples such if you buy new car will you get warranty after 3 years). Here I am getting unreliable patches so called said security updates and finally phone get screwed up. No Car company updates master chip and say hey we forget to put screws in seat belt.
2. Pay $260 and get Iphone 5 as replacement of existing phone.
Friends please advise what should I do
1. Pay hard money $260 and get same model phone
2. Restore phone and if problem persist, keep patience and call apple multiple times and waste time in calls/apple stores
3. Ask for same IOS when it was purchased in December 2012 (Looks like it was not error creating)
4. Always buy apple care and be ready for testing done by Apple IOS on time to time basis and don't forget to share feedback so that they can build better products. After all we have to behave as customer and honest tester.
5. Keep Away from Apple product and share good experiences.

Restore the iPhone from backup.
If that does not help, then restore as new.

Similar Messages

  • IPod Touch 4G with 4.3.1 iOS update does NOT seem to work with WEP

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    WEP and Apple products are only somewhat compatible - as you are finding out. If you create your own passwords, then you have to follow specific rules - 48 bit, 5 characters, 128 bit, 14 characters. Shorter or longer, the password won't work.
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  • Download integrity of iOS updates

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    so you are both saying that if I plug in an iOS device, choose the download only option (as I usually do a seperate install later), iTunes will verify the integrity or the iOS device will (or both).
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  • Mail icon wont open after ios update on iphone 5

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  • After iOS update, my iTunes no longer sync 'ERROR MESSAGE'

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  • My iPod Touch is no longer charging since iOS update

    Hi, so I have three iPod chargers, and as far as I know, they should both work perfectly fine. One is super old, I've had it since my first second generation iPod Nano, and one is practically brand new, I've had it for a few months. The new one and the middle one are both store bought chargers, non apple brand, and whenever I try to charge my iPod with these chargers, the same error message comes up, saying that charging is not supported with this accessory. All I can think is, they worked perfectly fine until the latest iOS update. Now, neither are charging my iPod, and I have to use my old iPod charger from my old Nano. This would all be fine if (a) that charger wasn't falling apart with electrical tape holding it together and (b) it wasn't shared with my mother. I was wondering if anyone else was experiencing this problem with store bought chargers. No way do both of these chargers just decide to stop working around the same time. I'm just wanting to know because I don't want to find out Apple created a new thingy in their update that stops non-apple accessories from working. (They already did that so that my car charger never worked with my new iPod).
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    Does it charge on a computer? Does it appear in iTunes?
    If so:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    Also see:
    - See:      
    iPod touch: Hardware troubleshooting
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.

  • Help needed on restoring Iphone..post IOS update..getting an error -1

    Help needed on restoring Iphone..post IOS update..getting an error -1

    try restarting your computer i had that problem i unplugged my phone from itunes restarted my computer and then it worked

  • TS1702 I've done recent iOS update on IPad (2nd gen) and now game center will not open.  and when I attempt to contact support it tells me that I need current safari browser, yet when I plug in it tells me all is up to date????????

    I've done recent ios update on my IPad (2nd gen.)  and now game center has stopped connecting.  Just goes to blank white screen.   I have synced 4 times and turned IPad on and off several times.  when I try to connect to Apple support it tells me that i must have current safari browser.  Yet when I sync to my MAC it tells me all is up to date with current ios. 
    Please help.......

    Try This...
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    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    Make sure you have the Latest Version of iTunes (v11.1.5) Installed on your computer
    iTunes free download from www.itunes.com/download

  • Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    iPad running slow? How to speed up a slow iPad
    http://appletoolbox.com/2012/07/ipad-running-slow-how-to-speed-up-a-slow-ipad/
    If You Think iOS 7 Feels Slow Here’s How to Speed It Up
    http://osxdaily.com/2013/09/23/ios-7-slow-speed-it-up/
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     Cheers, Tom

  • Since latest ios update, my iphone 6 loses my ringtones. I download new and that's gone the next day too

    Since latest ios update, my iphone 6 loses my ringtones. I download new and that's gone the next day too. How can I get my phone to keep my ringtones?

    Most USB port do not supply enough current to charge the iPad.

  • HT4972 My phone is not responding since I downloaded the IOS update 7, I am locked out of using my iPhone, I enter my 4 digit number and a screen appears saying Joining "Sherry's Wi-Fi Network" but nothing else is happening and I can't use me phone.

    An update from Apple appeared on my iPhone so I downloaded it, it was an IOS update.  The screen said to swipe to open, then enter a 4 digit number, which I did then it went to a screen asking for my network info which I entered (except I guessed at the security as being "WPA2", I have not idea, I entered my password and now the only screen that will appear is one stating it is Joining my stated Network??? but nothing is happening and I can't use any of my iPhone features at all?  Help

    Go back to the previous page.  If there's no available wireless networks listed except "Other" which is manually putting the wireless network information, see if you have "activate using cellular" or "connect to iTunes" option.

  • How do you install an iOS update on iPhone via iTunes after previously downloading it

    How do you install an iOS update on iPhone 5 via iTunes after previously just downloading it

    Hello Myyster,
    Thank you for using Apple Support Communities.
    You can use the following article to install the iOS update on your iPhone:
    Update your iPhone, iPad, or iPod touch iOS software
    Regards, 
    Jeff D. 

  • Help unfreezing my iphone 4 after ios update on 15/5/12 please

    hi hello i have a problem my i phone 4 has locked itself with a picture of a usb connector and an arrow pointing to the blue i tunes symbol and it wont reset or unlock or sync or do anything at all .
    the problem started when i downloaded the new ios update on the 15/5/2012 and it looked like it was working and then froze for no reason and left me a warning note saying it hadnt completed and the phone has been frozen ever since
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    ios unable to update or restore http://support.apple.com/kb/HT1808

  • HT4623 My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    My ios update keeps getting stuck on the Restoring iPhone software stage. I uninstalled iTunes and reinstalled it again, but still nothing. Now I can't even use my phone as it shows the plug into iTunes screen. Please help!!!! Thanks,

    A Restore first downloads a new copy of iOS to your computer. On a slow Internet connection this can take a long time. How fast is your connection? How long would you expect it to take to download 900 MB?
    That's assuming nothing is interfering with the download. Some firewalls and antivirus programs will block the download or slow it down. So you should temporarily disable your security software. Security software can also block the update after the iOS download is complete.

  • My mail will not open up after doing the latest iOS update.

    My mail crashes every time I try to open it and check email. It's just started after I did the iOS update last night. HELP!!

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
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    http://www.apple.com/support/ipad/assistant/mail/
    Setting Up An eMail Account
    http://support.apple.com/kb/ht4810
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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     Cheers, Tom

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