Relink CRM Business partner with customer in ECC

Hi all,
In our organization, most business partner master data is automatically replicated with ECC.
Table BUT0ID contains the link between a BP and customer on ECC.
For some reason it happens regularly that a CRM BP gets a wrong link.
I.e. BP 80001234 is by accedent linked to 80001000, but it should be 80001234.
I'm asked to provide a solution to change this link.
With BAPI's 'BAPI_IDENTIFICATION_DELETE', 'BAPI_IDENTIFICATION_CHANGE' and/or 'BAPI_IDENTIFICATION_REMOVE' it's easy to modify table BUT0ID properly.
But whatever I change, the replication is still carried out on the wrong customer.
Afters hours of debugging and tracing I couldn't find the reason. Is there perhaps an other table to change?
Did any of you have the 'golden tip' for me to fully Relink?
Thanks a lot in advance,
Sijmen

Hi Sijmen,
Try FM bupa_identification_change. Ii think that will work for you.
Thanks,
Kumar.

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CRM Business Partner and Customer Mapping

Hi,
I wanted to know, how do we find out, that a BDOC of type BUPA_MAIN in SMW3_BDOC will be a customer or a Business Partner.
Is there some way to know this thing.
Regards,
Rishav

Hi Rishav,
Here is how you can find it out.
In transaction smw01, you get get the BP number. In trancaction BP in CRM. you can check the role of the BP. Then you can check the clasification that is mapped to this role of BP. Then in ERP go to transaction PIDE and check the mapping from from CRM->ERP. There you can find the Account group mapped to this classicication.You can find all the customer account groups in ERP using transaction OVT0.
All these account groups would be mapped to customers in ERP.
Hope this clarifies your query.
Best Regards,
Shourav

Business Partner with Classification not replicated from CRM to ECC

Dear CRM gurus,
We have a problem with the replication of Business Partner from CRM to the ECC system. Here's the story:
When we create a Business Partner (General) in CRM, it gets replicated to ECC. But when we create a Sold-to-Party Business Partner with Classification Customer, it does not get replicated to ECC. Can anyone of you advice to me what could be the possible error in the configuration? I have already make the neccessary mapping in tcode PIDE.
In ECC system, do we have to maintain the same number range value for SD customer AND also for Business Partner?
Desperately need help! Points will be generously rewarded.

Hi guys,
most likely your field settings on the ECC side for the different BP role will be different. I assume you will have a mandatory field for the sold-to party role in ECC that yo don't provide during the replication. If you check the BDOC errors in txn SMW01 it will give you an error "fill in all required fields".
One standard stumbling block is the field "language key" under communication data....
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Error "CRM business partner could not be mapped to an ERP customer

Hello experts
Kindly help
I am creating quotation in crm web UI and when i save it it gives warning message "CRM business partner 65451 could not be mapped to an ERP customer"
when i checked in ECC system for same quotation it is avaialble there .
Then why this warning message is coming
rply

Hello
You have to define mapping between CRM and ERP customer. The information which customer is associated with which BP is stored in CRM in table CRMM_BUT_CUSTNO and but0id. Use transaction PIDE on the ERP side to form mapping. Then work with load of customers.
Such error appears when data about BP is entered in document directl but system couldn't find mapping in tables above. Hope it helps.
Regards, EL

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Hi,
when I create a business partner, I have to fill out some mandatory fields.
Mandatory fields (SAP CRM standard fields):
name, street, house no, postal code, city
Mandatory field (field which created by us):
searchterm
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Hi Jasmin,
The following is the procedure to use the ELM functionality in CRM 2007:
a) Store .csv file on local machine or SAP directory (Line1 will be your field name to map for the first time)
b) Activate Work Flows in tcode: OOCU (check building block c22)
c) Enhance BADI - CRM_MKTLIST_BADI, structure CRM_MKTLIST_PER_EXT with "Z" custom fields (note this BADI is filter dependent, which means - the mapping formats created needs to be added in this BADI to function)
d) Define List type and Origin in customizing (SPRO-CRM-MKT-ELM)
e) Create Mapping Format (WEBUI -> MKT_Professional business role)
f) Add Mapping Format to BADI (CRM_MKTLIST_BADI)(tcode-se19. Note: Deactivate the BADI before adding Mapping Format and Activate BADI again)
g) Implement SAP Note: 915015 to create the ELM Members in business partner role "Prospect"
h) Create the External List (WEBUI->MKT_Professional business role). Use the mapping format created, make sure that your .csv file don't not have the fields name, data to upload should be in the same order as mapping format fields)
Cheers,
Peter J.

CRM 5.0 - IC WebClient - ERP "Plant" to CRM Business Partner

Hi Gurus
We need to Download ERP "Plant" into CRM as a Business Partner with an External Number Range, using the Plant number as the "External" Number.
Is there any documentation out there to assist with this?
Regards
Panduranga

Panduranga,
Read this thread
How to load R/3 Plant, Customer, Vendor, all linked in T001W
and OSS Note 865321.
Good luck,
Stephen

Difference between Business Partner and Customer Master repository

What is the difference between Business Partner and Customer Master repository ?
Is the Business Partner repository to be used in case CRM is also in landscape ? or Customer master repository is good enough ?
Sandesh

Hi,
If the landscape has both CRM and SAP ECC a business partner repository model should be good.
If it has ECC alone.a Customer Repository is needed.
But when there are many legacy systems which also contains master data fields, the standard business repository provided by SAP wont provide a good solution as it wont cover the legacy master fields..In this case its better to go for a customized repository and you can use the standard repository as a reference.
Thanks

Missing default flag for communication type in crm/business partner

Hello!
We've connected a crm 5.0 with an R/3-system (4.6c).
The crm-system is the leading system...
While inserting a new customer in crm with phone- and fax-number.
After "save" we've got red bdocs, telling us that the standard entry for communication type is missing.
In crm 5.0 there's no standard flag for the phone number but a fixed range with from-date and to-date.
The R/3-system needs the default flag (an "X") as a sign that the number is the standard number.
Anywhere there should be the problem...
Is here anybody with some advices for us?
Thanks a lot in advance.
Best regards,
Ingo

Dear Ingo,
I assume you talk about error message XR002
You have 3 options to resolve the issue:
1. In order to avoid error message XR002 you must set the Standard
Indicator Validity in the maintained telephone in BP transaction.
You can find this indicator in the yellow arrow near the telephone
number. Here you must press the button "Standard Indicator Validity".
2. In customizing you have the possibility to switch off the time
dependency of the addresses causing the XR002.
3. The error occurs due to missing ADRU entries for the communication
data (Email, Phone, Fax etc).
The function modules used in data exchange assumes that there is
an ADRU entry for all addresses. This assumption is partially correct.
If an address is created in Basis release 6.40 and above, then for all
communication data of that address ADRU entries will be created.
But if a Business Partner(with address) is created in release 6.20 or
below and system is upgraded to 7.0, ADRU entries for the communication
data of thoses addresses are not automatically created. When the user
opens that BP in change mode & modifies the communication data and
saves it then ADRU entries for that BP's communication data are created.
There exist a correction report and several notes, so I think if above info
is not able to help, it would be better to open a support message!
Regards,Gerhard

Create business partner with reference of another business partner

Hi all,
I want to create a business partner with reference of another BP in CRM 2007 from Web UI, please advise whether it is possible or not, if not ...why it is not possible?
Looking forward for your reply!
Regards,
Silpa.

Hi Silpa,
In the standard, this isn't possible with the BP. However, you can create a customer as a reference of another existing customer, and then sync this new customer into a new BP. So you can do this indirectly,.
If you want to create a BP directy as a reference of another BP - sorry, this isn't possible. You would need to copy the BP into another BP using a custom report. You can develop your report along these lines :
1. The easiest way is to use APIs. Start by calling BUPA_CENTRAL_GET_DETAIL usign the BP number. THis will give you all the central data for the BP - e.g. name, etc. Now, merely feed the output of this module into the module BUPA_CREATE_FROM_DATA. This will create a new BP with the same data of the old BP.
2. Now that the main BP is ready, you need to start copying the individual datasets - addresses, bank details, roles, Id, industry,etc. This is tricky - the ADD apis - BUPA_ADDRESS_ADD, BUPA_ROLE_ADD, etc can only create one record in a call. So, you need to first get the data of the reference BP using the GET_DETAIL api e.g. : BUPA_ADDRESS_GET_DETAIL, then loop at each returned record, and pass that into the corresponding ADD BAPI.
3. Be sure to call BAPI_TRANSACTION_COMMIT at the end to commit the data to the DB.
I hope this helps you.
Cheers,
Rishu.

Difference between Business Partner and Customer in ISU?

Is there any difference between business partner and customer in ISU?
if yes then wht?

Hi,
Yes Business Partner is a broad term used in ISU for various roles. A business Partner can be a Customer for company, an employee or even a vendor.
It depends on what role business partner has been given. Initially by default all Business Partners are assigned a default role "Business Partner (Gen.)". Later it can be changed to any role like Employee, Vendor, etc.
Business Partner with role "Contract Partner" is normally the end Customer which I believe you are referring to.
For more info on Business Partner, please check below link:
[Business Partner Master Data|http://help.sap.com/printdocu/core/Print46c/en/data/pdf/CABP/CABP.pdf]
Thanks.
Ravi

Business Partner with ID GUID is not an employee - HR Replication

Hi All,
We are on SRM 5.0 Server 5.5. Our SRM Org structure comes from R/3. We did an initial replication and everything worked. I am now manually trying to replicate selected positions and persons, and this is not working properly.
The position and person comes across however in PPOSA_BBP the central person is not automatically linked to the position. When I run HRALXSYNC on the CP, I get an error "Business Partner with ID <GUID> is not an employee". I have checked the BP and it is an employee; in transaction PP01 there is an Org. assignment (0001) to the position and org unit. I have checked the IDOCs and the relationship A008 seems to be coming across.
Does anyone have any suggestions as to what else I can check?
Thanks,
Paula.

Hi
Please go through this ->
The CP object is a technical object and represents the natural person. The CP is not transferred in the scenario "SRM standalone with ALE integration of an HR system". This means that the CP in the HR system and the CP in SRM systems are different objects. The number of the CPs in the SRM system in this case is not significant, but when the CP is created, the system tries to assign the number of the first personal number (contract) to the object.
See related SAP OSS Notes, which will definitely help ->
Note 920185 - SRM 5.0: No CP<->BP consistence check in BBP_BP_OM_INTEGRATE
Note 763403 Assign existing (SU01) users to (ext.) employees
Note 875015 No attributes found for service agent
Note 309909 - R/3 HR connection: Link user / position
Note 1046808 - Business partner validation
Note 934372 - SRM/CRM: HR integration for business partner - new features
Also see this ->
During the business partner replication from purchasing systems to SUS, the following error occurs in an XI interface: "An exception has occured. E:R11: 124 - Business partner with GUID &1 does not exist"
Note 726212 - SRM40-SUS: Business partner - correction for SP00
Related Notes
Note 922181 - SRM-SUS: Mail notification not send from 'BBP_SUS_BP_ADM'
Note 849217 - SUS-MM: Vendor replication leads to error
Do let me know.
Regards
- Atul

Model business partner in CUSTOMER repository

Hi Anyone have tried to model business partner in CUSTOMER repository?
The situation is like this:
a customer has many "sale data" entries, where many business partner can be assigned to a "sale data" entry. "Sale Data" is a qualified table field in CUSTOMER.
Thanks for your suggestions!

Hi Vinay,
Can you give more details to set up business partner in Sales Data (qualified table). What do you mean "multi-valued table for business partner". Are you refering the similar steps suggested by Rajani?
Another point is we are centually maintain customer in MDM, Customer data needs to syndicate using xml schema DEBMDM05. Multiple occurance partner entries needs to fill DEBMDM05-E1KNVPM elements: PARVW(Partner function),KUNN2(Cust# of BP) based on multiple occurence of Sales Data entries.
This is what I am doing:
1. Create business partner flat table to has two fields:
Partner function, Cust#
2. Create a qualifier field in Sales Data table. Its type is Lookup[Flat] (multi-valued), and point to the table created in step 1.
Please let me know if if I am doing the right thing.
Re: Rajani, Tanveer:
- business partner data comes initially from R3
- BP data will be maintained in MDM same as a customer entry.
- BP entry has to be linked to customer entry with account group as "Sold to".
I can use Relationships to main the sold-to <-> busniess partner(shipto, billto, payer...) assignment, but can not syndicate the relationships to XML file(DEBMDM06).
- BP assignement is better to be maintained under Sales Data(qualified table) as it is related Sales Area.
thanks!
David

Creation of Business partner from customer

Dear Friends,
I am trying to create business partner from customer thorugh T-code FLBPD1 but unable to do so. Also. whenever i create a customer, a corresponding business partner is automatically created which is not desirable. Rather system should allow me to create business partners from customer separately when required. Kindly suggest any solution for the same.
Regards

Hi,
please have a look at this threat
[Auto creation of customer/vendor for BP;
or search the forum for other threats that are handling this topic.
Regards, Franz

Creation of Business Partner with External BP #,ID type and Identifications

Hi Group,
I have a query on creation of Business Partner with External BP #,ID type and Identification # (along with the Firstname,Lastname,Email, Phone & etc.,) things.
the thing is that I was using a BAPI called "BAPI_BUPA_FS_CREATE_FROM_DATA", to create a BP and I was not able to have an option available for these things (External BP #,ID type and Identification # ) along with that BAPI.
So please kindly let me know how these things can be fetched from a BAPI which can accomodate all the above things mentioned.
Please kindly let me know how it can be achieved.
thanks in advance.
Regards,
Vishnu.

Hi Gerhard,
Infact this reply was very useful, but ,while using the BAPI "BAPI_IDENTIFICATION_ADD" while creating the Id type and Id #s, this BAPI was not enabling this.
I was trying to use this BAPI to create ID #, and it's desc, but, this BAPI was returning like "This BP # does not exist" (in some cases) and in some other cases, it is keeping quiet without giving any indication as whether the things have been updated or not... and also when I checked, things were not getting reflected.
your help would be very much appreciated.
thanks & regards,
vishnu.

How to create business partner with Role : "Loyalty Partner"

Hello,
During the creation of Loyalty Program, we can add loyalty partners which are Business Partners created with Role --> "Loyalty Partner". In standard package I could not see the the Role "Loyalty Partner"
For this role to be available during the creation of Business Partner, does any business functionality needs to be activated or should we create new role "Loyalty Partner" through BDT
Thanks
Ram

Hi Vishal
Thanks for your explanation but I think it has not answered my question fully.
Yes, I do agree that only Loyalty Partners can be added in a Loyalty Program and those are Business Partners.
If you read through my question, I have asked how the system differentiates between Business Partners for example a sold to party and Loyalty Partner. In other words, which part of data in the Business Partner is the one which actually differentiates a Loyal Partner with other Business Partners. I think, just creating a Business Partner with Role --> Loyaly Partner will not serve our purpose.
The BP view is the same and the BP Role category does not contain my customization to differentiate this
Hope you understand what I am trying to say. Please let me know if you have any questions !!
Regards
Ram

Relink CRM Business partner with customer in ECC

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