Relinking InCopy documents in InDesign crashes InDesign CS 2014 Oct

I am unable to relink some InCopy documents that are linked in InDesign. I moved the InCopy documents for structural reasons and now when I select Relink InDesign simply crashes. No error message. However, it only affects files that contain links to images... This is a complete showstopper for me as InCopy documents build the basics for a high number of my documents that contain the same text blocks...

Hello,
Are you opening InDesign documents created in previous version, if yes then in which version they were created. Are you experiencing crash with some particular InDesign documents containing InCopy documents or with any InDesign document having InCopy document. Can you please put one such document somewhere may be dropbox and share its link in here so that we can see what is the issue.
Thanks
-Anshul

Similar Messages

  • CS 3 InDesign Crashes when trying to Export To PDF

    Our File Problem
    Dell Microsoft XP service pack 2
    Mac Intel Duo, Tiger
    CS3 Fully Updated as of 3/17/08
    CS2 Fully Updated as of 3/20/08
    The problem first arose back when we upgraded to CS3, we found that files inside our document were crashing InDesign CS3 when we went to print or export the document as a pdf, the file originally made an interchange file which we could work with in CS2 so we went back and avoided CS3 until the catalog was finished.
    The problem arose again after we started using CS3 again, but not right away. Many documents have been built and exported and printed with no problem. I was able to find and fix the problem through a piece by piece removal process of elimination. I isolated the problem link, opened it in photoshop, made a new psd file and saved the new file with a different name. Problem solved.
    The problem became more complicated recently when I created a document, filled it with links, exported the file, changed nothing but copy in the document went to export and the document crashed InDesign. I then started the process of elimination and found that the problem link was different every time, and when placed into another fresh document would export just fine. All of the links were re-created in photoshop and used to create another document. The document was re created on other machines, everything went well until drop shadows were added into the document, then it crashed InDesign and could not be exported to PDF. We then took the same document, with the drop shadows, exported it in Interchange to CS2 and the document exported just fine to PDF.
    As a test on the drop shadow issue, we took a number of different files and tested these in CS2 and CS3 with and without drop shadows. Every file we tried in CS2 worked fine with and without a drop shadow. However ,we experienced a number of crashed of InDesign with the drop shadows on these files in CS3. It seems to be just a portion of images, of a certain type of product we carry, but other than that there is no consistency to what is causing the crash. We also tested other effects and had the same results with InDesign CS3 crashing.
    The other issue we see with this is that before the 1st of the year, we were able to export the same images in InDesign with the drop shadows and other effects. It seems that since the first of the year, the same images are not longer able to export from CS3 to a PDF. A couple of the possible thoughts we had were that there was an issue with recent updates in CS3, to test this we are going to uninstall CS3 and reinstall without running updates. We also are going to try to recreate the files that crashed InDesign and see if they can crash again on export.
    Has anybody else experienced any similar issues? Does anybody know of a way to identify the problem in CS3 or with our files other than through trial and error? This is a major issue and problem for us since we are primarily a catalog based business and cannot have out catalog crash unexpectedly when we spend months working on it.
    This problem is also not operating system specific, it is happening on both machines listed above

    Dean,
    We found that the issue is a bug in the program, and this was the response i Got from an Adobe guy:
    Initial Response:
    Thank you very much. Weve been able to reproduce the crash. It appears the underlying bug is triggered by having tall narrow PSD images and transparency effects (i.e. drop shadow). Well be working to further understand the root cause, and then working on a fix for a future release/update.
    In the interim the best workaround I can come up with is to rotate the canvas in Photoshop 90 degrees so the image is short and wide, and then rotate it -90 degrees in InDesign after placing so you get the vertical orientation you want. The bug is triggered when processing the data as saved by Photoshop, so avoiding the tall and narrow psd should avoid the bug.
    Im sorry to not have an easier workaround or immediate fix. Please let me know if you encounter any new crashes. Ill let you know if our further investigation changes our understanding of the root cause of the bug.
    Second response:
    Well, I have a bit more info. Switching from a tall narrow image size to a short and wide one should avoid the crash for any specific image that crashed when tall and narrow, but unfortunately the root cause of the bug is in code that could potentially be triggered by any image. It appears to be exceptionally rare for other image proportions, but it is still theoretically possible. It just turns out its much more likely for a tall narrow CMYK+Alpha image.
    So, as it stands I dont have a 100% guaranteed way to avoid this crash, but it should be much less common for short and wide images. If you do encounter the crash, switching the orientation should avoid the crash. Hopefully the orientation workaround will allow you to be productive with InDesign until a future release contains the fix.
    Hope that helps

  • InDesign crashes when updating InCopy ICML files

    I created an assignment file with around 20 different stories. The next time I opened InDesign the writer had input text to most of the story files. One story file was a couple of pages of text, the rest were just a few lines of copy, nothing huge. Every time I tried to update the ICML files InDesign crashed. I didn't matter if I only tried updating one story or all of them, it always crashed. I was working on a PC when this happened. I moved over to my Mac to try and updated the ICML files and it crashed there too.
    The actual InCopy ICML files on the server were fine. The writer never realized there was a problem. All of the copy was sitting there, so I was able to go back and re-import all the copy.
    I did all the basic stuff to resolve the issue like restart, trash the prefs, convert to INX, and try on different computer. Nothing worked, crashed InDesign every time.
    I'm currently using CS5, but this same issue came up last year on another project in CS4 as well.
    Has anyone had this happen and/or know of a fix other than re-importing all the story files?

    Some might call me crazy, but in order to progress with my project I ended up having to create my own work around this crashing bug.
    The problem with my situation was that the reviewers had already made their comments in InCopy and it wasn't until I tried opening the .indd file and updating the stories that we received the crash... every time.
    My workaround - if the reviewers had made their comments in InCopy, hopefully with track changes enabled, in order to see their comments I did the following:
    I opened the .indd file in InDesign CS5.5 (version 7.5.2). DO NOT UPDATE the document with the ICML stories. Instead I unlinked the .icml stories from the main document. I then opened the .icml files in InCopy 5.5. I was able to see the edits that were made by my reviewers and copy and paste them between InCopy and InDesign at that point.
    I know, I know. This is totally a crazy thing to need to do when we have such a powerful tool (InDesign and InCopy). It comes down to, you must do what you must do to get the job done. I truly had no other option presented at the time. The project had to complete and the reviewers were not HAPPY to even think about reviewing the content again via PDF shared review.
    The best advice I received from other forum users when I proposed the crashing issue was that it could be because of anchored objects being deleted or moved by an InCopy editor. Because InCopy is strictly a text editing tool, there may be an issue that causes InDesign to get frustrated when an edit moves or deletes an anchored object or frame. I had lots of anchored object, interactive objects, etc. in my document. To track down whether an anchored object moved or was deleted by a user was unsurmountable... my workaround, while painful, at least got the job done this time.
    Any future projects will be moved back to CS4. That version atleast works with InCopy stories and Interactivity. I am sure one day this will be resolved... just wonder when.

  • InDesign crashing when updating associated InCopy files

    We just upgraded to CS6 and Creative Cloud. When graphic designers are using InDesign and writers update the affiliated InCopy files, when the designers hit the Update button to pull in the updates, it crashes InDesign. Here is Pastebin link of a recent crash log.
    http://pastebin.com/Luc13HET
    Designers are using Macs, writers are using PCs, we use DropBox to share the files, and re-placing the files seems to be ok, just not using the actual Update button. We've tried a ton of potential fixes, including resetting preferences, placing the file on to a new document, saving as IDML, exporting InCopy links separately.
    Anyone know of any fixes?

    This is the same for our department and the workflow sounds very similar except we are using Stand alone installs and not creative cloud with both design and editoiral using PCs.
    We have really experienced the problems when using previously designed templates from CS4 and are now having to go through systematcally and redo these from the ground up which seems to fix most but not all and is really annoying. Adobe of yet have not released a fix for this even thou there have been quite a few pastbin reports sent to them.
    CS6 using Indesign and Incopy is a real disappointment considering all the excellent features under the hood.
    See a long post here it might help
    http://forums.adobe.com/thread/671820?start=80&tstart=0

  • Indesign crashes when updating incopy assignments!

    Hi,
    I've read through some forums and it appears others are having this problem.
    When I open indesign and it says do you want to update links (referring to the incopy assignements) that need updated.
    I click ok, and Indesign crashes!!!!
    One thing I read could be the issue....
    - anchored objects, (incopy can't handle all the anchored objects)
    That is RIDICULOUS if that is the issue.  If so, Adobe should have had a disclaimer....don't buy incopy if you plan on having more than text in your document.
    There are no error messages that come up, the program just crashes.  I'm using Indesign CS5 version 7. 
    A solution I read was to save the indesign file that keeps crashing when updating the assignments as an .idml file.
    I tried this and it appeared to work, but what a joke!
    This is very unreliable and has caused a lot of stress.
    Anyone else have any solutions or can ADOBE come up with a solution???
    Thanks

    First question is are you fully patched to 7.0.4? If not, download and install that patch.
    Second: Do you have Suitcase Fusion 3 installed? If so, try disabling the autoactivation plugin.
    Bob

  • Indesign crashes when I try and open my document

    I created a file in Indesign which represents many days of work.
    It crashed indesign when I was pdf'ing the document and now it crashes indesign every time I try to open it.
    It is my only version.
    I have tried many ways to open it but nothing has worked - can you help?
    I've just realised that now - Indesign crashes when I try and open any document!
    Thanks very much
    NB Someone suggested I send it to Adobe and they may be able to fix it, but I can't find a contact email to send it to.

    You need to empty the InDesign Recovery folder (which is hidden in your user profile/library). You can find the path to InDesign SavedData in this link: Replace Your Preferences  and the recovery folder should be in the same folder with the InDesign SavedData file.
    Once the recovery folder is empty you should be able to launch ID, then try opening the file. If it wasn't damaged while writing it back to disk it will be fine, in the last previously saved state.

  • Crashes InDesign on saving document

    Hello All,
    I am facing a unique problem for all my plugins under CS5, which are create from Scratch or which are ported. If I try to save my document after i create a new frame on the document or move or resize the existing frame on the document it crashes InDesign.
    Initially I thought it might be my mistake and I might not be passing the proper commands. But later I tried on a sample plugin, which created a new frame with Layout helper and tried to do Save / SaveAs document using LayoutHelper. It still crashed.
    Has anyone faced this type of problem. How can I resolve this problem. Can some one please help.
    Thank you all in advance.
    Regards
    Farzana.

    Hi,
    I am trying on Released version of InDesign.
    Thanks
    Regards
    Farzana.

  • IDCS3 Indexing book (indb) documents crashes InDesign

    InDesign crashes EVERY time I try to create an index in a book (indb) file. I open the document where I want the index, I open the indb file, i have even tried to open all the documents in the book. I am working on IDCS3 on WinXP Pro SP2. I am working on a dual core Xeon 2.33 MHz with 2 GB of RAM.

    yes i am...that was the first thing i checked...

  • InDesign crashing when working on a document

    Hi all,
    I am using CS6 and Windows 7. I have used Photoshop for a while with no problem but am just starting to use InDesign and it keeps crashing. I can insert images and text and save a document but crashes occur when working on a document -  most often when using the selection tool =
    I get these two messages during startup so are these relevant to the crashing or any other ideas please?

    @  Michael Witherell thanks for your reply. My InDesign is up to date in Help / Updates (if that is what you mean by the patch) and yes I have reset the preferences but the problem is the same - touching the select tool is enough to cause a crash. While  searching on InDesign crashing I saw a suggestion to create a new user in Windows. I don't want to speak too soon but this seems to fix the problem - with my regular Windows user (in which I do everything inlcluding CS6 Photoshop) and with no other programs running, using the select tool (for example) immediately causes InDesign to crash but with the new user it seems so far that I can use the select tool - move stuff around - with no crashing so far. Does that give any clue to what the problem is?
    Thanks...

  • InDesign crashing when changing Document Setup

    Hi
    I have an 75 page InDesign file with some text and placed files
    When I make any changes in the Document Setup dialog, (Pg Sz, Facing Pages etc) InDesign crashes with the following message:
    I exported to IDML, but that didn't help either
    Any suggestions?
    I'm running CS6 on Mac OSX Mountain Lion
    This only happens to this file - other files are ok
    Thanks
    David

    I think maybe the style itself is corrupt. The next thing I would try is creat a new file (blank) and in that file define a new style with the exact same name (case sensitive) and then import the style into the other file using Load All Text Styles from the paragraph styles panel menu.
    I'm not certain that's going to work though, so be prepared to export the text to InDesign Tagged Text, then make yet another new file. Recreate (or load from that other new file) any styles that are causing a problem, then place the tagged text. You can work from there in the new file, or you can go back to the original, delete the offending style (leaving the text without a style), then copy the newly placed text in the new file and paste it into the original to replace what's there and restore the style assignments. You might want to do all of that on a copy, by the way, just for safety.

  • Indesign crashes when updating a linked document

    This is a reproducible crash.
    I have a indd file, several pages long with other embedded / placed indd documents inside.
    When a linked file in the original documents has been changed, I naturally get a notice in the "links" tab. So far so good.
    When I right-click and select "Edit original", the original document opens up and I get the usual notice if I like to update the changed link.
    I select yes and save the document and close it to get back to doc I started with and then Indesign crashes.
    Can this be fixed? It's extremely annoying.
    Tia.

    Sphynx25 I have the exact problem and have been dealing with it for a couple years now, it's incredibly annoying. I wonder if there's some preference that would eliminate the document from automatically checking the links?? Seems this is what causes the crashes. I fiddled with what I could find in the preferences to no avail.
    If you figure this one out please let me know, I'll do the same.
    - W

  • InDesign Crashes when exporting to InCopy

    I support several hundred InDesign/ InCopy users. We have been using this workflow for several years.
    Approximately a month ago, we migrated to CS5 (7.0.3). I began to immediately get support calls that InDesign and InCopy were crashing. A few of the calls were that InCopy was crashing when pasting text from MS Office, but he overwhelming majority of the calls are for InDesign crashing when exporting stories to InCopy. If exported one at a time, the stories export fine. When exporting all stories or an entire text layer of stories, it will crash nearly without fail.
    Our environment consists of Mac Pro 2x2.66Ghz and 2.8Ghz Intel Core Duo 2 iMacs running 10.5.8. with CS5 7.0.3. This is happening on multiple machines. A few of them have been gone over to verify base OS integrity, permissions repaired, DiskWarrior run etc… to make sure we did not have individual machine issues.
    I need resolution for both issues, but the crashing while exporting is so prevalent that my graphic designers are starting to really get aggravated.
    I searched the forum for "InCopy", for "export" and for "crash." None of those terms returned a single hit. I can't imagine those terms are not in this forum, so I am working on the assumption that searching must be broken at the moment.
    Thanks in advance for any guidance,
    Kevin

    Try posting on the InCopy forum. There was another similar report there...
    Did you fill out a bug report?
    Harbs

  • InDesign crash when updated from InCopy

    From 2007 to last week I have never had any issues with InDesign and InCopy. LOVE the way they work together.
    Upgraded to CS6 two weeks ago... Put one set of papers out last week with some odd things happeing where InDesign would update an InCopy edit and they seconds later it would be out of date again.
    Now this week all updates from InCopy crash InDesign.
    This is driving me crazy. I have started replacing content with InCopy files just to have them show up out of date... and any update crashes InDeisgn.
    I have no idea how I am going to get through this weeks paper.
    Any help out there???
    Thanks
    Chris
    Windows 7, one is brand new... all CS6 all fresh clean installs...

    OK... this is gettin worse.
    Now I cant place a PDF.
    I moved all files to my local computer, still haveing issues!
    Completely unacceptable!

  • InDesign crashes while trying to update InCopy stories.

    InDesign crashes while trying to update stories. I receive "serious error" message.

    Our main InCopy guru is away from the forum for a day or so, but maybe someone else (not me) has some ideas. It will help though to get some more basic info.
    What versions of ID, IC and your OS? Are the lates patches for ID and IC installed?

  • Is it possible to Recover a document after InDesign crash?

    Is it possible to Recover a document after InDesign crash?
    I was creating a long document in InDesign and after placing some bad Word
    document, Indesign crashed..
    The bad thing is that I didn't save file before a crash, and after reopening
    file after crash I realized that 60 pages are missing..
    Can I recover this information somehow?
    Does InDesign makes AutoSave files (and how can I open them?)
    Thank you in advance,
    R.

    Does InDesign makes AutoSave files (and how can I open them?)
    Isn't it what it does actually ? When it offers recovery, I guess it opens what it can. The other datas may be missing or truncated.
    So basically, I would say that your 60pages datas are lost for ever.
    You could try to open the document directly and see if it makes any differencies.
    Another way, but never understood how to process on my own, should be to fix the information opening the indd file in a txt editor (like notepad). But I am afraid it's more a fantasy than a real opportunity. Anyway, trying so will be more time consuming than doing the things again.
    The more scriptable thing I see right now would be a permanent script that would save a copy every minute for example. But I don't know if it's a real good way of thinking.
    Another great script is activated by a shortkey " Ctrl + S" ;-)
    This is a script you really learn with experience and that become a reflex. I know it could sound like a mockery, buit it's not.
    It's just that sometimes this is the best way to avoid problems.
    Anyway, I hope someone gives you a better answer.
    Loic

Maybe you are looking for