Reload PS after PC Windows 8.1 crashed 4/19, want to reload PS after recovery?

Loaded PS trial 4/17, PC Windows 8.1 crashed on 4/19. Recovery wiped out trial. How can I load PS Trial again?

Hi @Alley_Kitten ,
Thank you for visiting the HP Support Forums and Welcome. I have looked into your issue about your HP Pavilion 17 f042nr Notebook and issues with performance issues or improper shutdowns.
I checked the specs of your system and with what you have posted here you have the incorrect Amd driver installed. Your's as per your product page is a AMD Radeon HD 8610G . I would go to the device manager and remove all graphic driver, check the box for the driver as well.
Here is a document on recovery options that are available. I do use the refresh your pc method with Windows 8. Please read all the documentation before starting the operation.
Hope this helps you out.
Thanks.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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ITunes & QuickTime will install but not open after Windows XP laptop crash

Alright, this may be a repeat question from a long time ago, but I don't have the time to dig through 1,000+ posts so I'll just put it out there. Here's the situation:
*Backed up my entire hard drive including iTunes 8.1 and library to external drive using Roxio Back Up My PC (BUMP) creating a large .QIC file
*Two days later, entire computer crashes - says can't load from BOOT.INI upon start-up
*I re-install Windows XP service pack 2 operating system, install driver update and recovery disc, go through Windows Update and upgrade to service pack 3, etc.
*Do a system recovery from External Drive using same Roxio program, instead of a full restore, it duplicates the files I re-installed and maxes out my C:\ drive.
*Try everything I can to troubleshoot the problems on my own, defragment, disc clean-up, registry cleaner using RegCure, use Windows Installer Cleanup Utility, use File Duplicate Finder to wipe the dupes created by the restore, run Symantec Antivirus 2007 scan just in case, etc...
*Anyways, NOW getting to the iTunes related part: after the system restore, newest upgrade of iTunes 8.1 and Quicktime both don't work at all, they are installed in the same location in Program Files where they originally were housed, but when I click to open, it sends a standard Internet Explorer type error message, prompting either to debug, send troubleshoot message, etc.
*Finally, I un-install iTunes, re-install, same deal. The curious thing: practically all other programs work just fine, incl Windows Media Player, MS Office, all restored and in operational condition. Why the exception with anything Apple related?
Any advice would be MUCH appreciated considering I have 300+ gigs of music. Thank you in advance!!

Try these steps..
http://docs.info.apple.com/article.html?artnum=93976

After Windows 7 Kernel crash, I cannot start Photoshop CC any longer.

After Windows 7 Kernel crash and Windows Reboot, I cannot start Photoshop CC any longer. After Photoshop start, Photoshop terminates itsself with a general error messages. I tried to reinstall CC, without deleting the application settings, but didn't help. I thing the application settings must be changed or reset ?
Thanks in advance
Best regards.

Still searching for any Launch log on my PC that give me some more details about the launch error....any idea where ?

Windows 8 apps crash immediately after opening

Windows 8 apps crash immediately after opening
when ever i open any app downloaded from windows store some of them crashes immediately.......
after re-installing it only works for 1-2 days then again same problem

Hi,
Please also check these two blogs to see if any suggestion work for you when the issue happens again:
Fix Store App in Windows 8.1
http://blogs.msdn.com/b/notime/archive/2013/10/18/fix-store-app-in-windows-8-1.aspx
What to do if your Windows 8 Modern App fails to start
http://blogs.technet.com/b/askperf/archive/2013/10/11/what-to-do-if-your-windows-8-modern-app-fails-to-start.aspx
If the issue still persists, please post back the %TEMP%\winstore.log
and saved AppModel-Runtime and Apps event logs under Event Viewer>Applications and Services Logs>Microsoft>Windows here for our research.
Please upload them to a file sharing service like Onedrive or "Rapidshare" and put a link to them in your reply.
Kate Li
TechNet Community Support

Ejecting iphone causes Windows Explorer to crash

Hi Guys
After I've synced my iphone in itunes when I eject or remove the iphone from the dock Windows Explorer always "crashes", well it restarts and windows says there has been a problem.
I've got the latest updates for both iphone and itunes. i had the same problem with vista as well (I know I know!).
Any ideas about how to prevent it? Its not terminal just a bit of a pain.
Thanks in advance

I don't think that this is an iPhone issue. My wife uses Vista and a 3GS and doesn't have the same problem so my guess is that it's a PC config issue.
Have you tried posting on a PC forum?

Windows 7 keeps crashing on brand new PC...

I just purchased a brand new HP MS214 all-in-one PC three days ago, and Windows 7 keeps locking up and restarting. Mind you, this is a brand new computer. Here is the exact info that's in the report upon rebooting:
Problem signature:
Problem Event Name:                        BlueScreen
OS Version:                                          6.1.7600.2.0.0.768.3
Locale ID:                                             1033
Additional information about the problem:
BCCode:                                               7f
BCP1:                                                    0000000000000008
BCP2:                                                    0000000080050031
BCP3:                                                    00000000000006F8
BCP4:                                                    FFFFF80002ADE314
OS Version:                                          6_1_7600
Service Pack:                                       0_0
Product:                                               768_1
Files that help describe the problem:
C:\Windows\Minidump\022710-17300-01.dmp
C:\Users\conns107\AppData\Local\Temp\WER-48765-0.sysdata.xml
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Hi,
If the issue still exists check in safe mode. If the issue does not persist in safe mode perform a clean boot troubleshooting to find the conflicting 3rd party software.
Here is how:
Step 1 Safe Mode
1. Restart your computer.
2. When the computer starts you will see your computer's hardware being listed. When you see this information start to gently tap the F8 key on your keyboard repeatedly until you are presented with the Windows 7 Advanced Boot Options screen.
3. Using the arrow keys, select the Safe Mode option you want.
4. Then press the enter key on your keyboard to boot into Windows 7 Safe Mode.
5. When Windows starts you will be at a typical logon screen. Logon to your computer and Windows 7 will enter Safe mode.
6. Do whatever tasks you require, and when you are done, reboot to go back into normal mode.
Step 2. Clean Boot
You are required to perform a clean boot to find the program that is causing this and then disable or remove it.
Here is the procedure to do it:
Clean Boot Troubleshooting:
1. Click Start, type msconfig in the Start Search box, and then press ENTER.
     User Account Control permission.
     If you are prompted for an administrator password or for a confirmation, type the
     password, Or click Continue.
2. On the General tab, click Selective Startup.
3. Under Selective Startup, click to clear the Load Startup items check box.
4. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
5. Click OK.
6. When you are prompted, click Restart.
7. After the computer starts, check whether the problem is resolved.
If the issue is resolved check which third party is causing the problem, referring the link given below:
http://support.microsoft.com/kb/929135
8. Also you need to uninstall and reinstall the problem software on your computer.
Reset the computer to start as usual
9. After you have finished troubleshooting, follow these steps to reset the computer to start as usual:
Click Start, type msconfig.exe in the Start Search box, and then press ENTER.
10. If you are prompted for an administrator password or for confirmation, type your password, or click Continue. On the General tab, click the Normal Startup option, and then click OK.
11. When you are prompted to restart the computer, click Restart.
Get more information to fix Windows 7 Keeps Crashing Issue :
http://supportformicrosoft.iyogi.com/windows-7/windows-7-keeps-crashing.html
Hope this helps.
Set peace of mind as your highest goal,and organize your life around it.

Option-close-all-windows causes Finder crash in 10.7.x

Ever since I installed Lion last year on another iMac, and now on my current iMac, whenever I hold down option and click the red close button on a Finder window to close all open windows, the Finder crashes. It doesn't happen every single time, but enough to really make me angry.
Anyone have a solution for this?

Absolutely it's a Finder bug. It's been going on since I installed Lion the day it was released last year. My current machine, as with any Mac I've ever owned, is always kept up-to-date and I'm not running any Finder enhancers.
What I'd love is if you and other people interested in this thread would try it out for yourself and see what happens. Just have a few Finder windows open and option left-click on the red close button on any window. It doesn't happen all the time. In fact, it might only happen the first time after a restart or initial boot. I'm not sure.
It won't bring your machine to a halt for more than a few seconds and the Finder automatically restarts.
Thanks for responding.

Starting Firefox in Private mode from the pinned ico in taskbar causes Windows Explorer to crash.

Starting Firefox in Private mode from the pinned icon in taskbar (right click, choose "New Private Window") causes Windows Explorer to crash almost everytime, but not always. Very odd.
Didn´t happen with previous versions of Firefox.
Firefox 22.0, Win 7 Ultimate with all updates applied.

Hello Paul,
That's a very odd behavior indeed. All I can think of is that an add-on is confused and makes Firefox crash. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: ''This will cause you to lose any Extensions, Open websites, and some Preferences.''
To Reset Firefox do the following:
#Go to Firefox > Help > Troubleshooting Information.
#Click the "Reset Firefox" button.
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Further information can be found in the [[Reset Firefox – easily fix most problems]] article.
Did this fix your problems? Please report back to us!
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Windows Forms Application Crashes Out with "Faulting module name: clr.dll"

OS: Windows 7
Framework: 4.5
Windows Form Application crashes while invoking printer settings method "printersettings.sethdevmode()"
Application: DHSDEVASystem.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.AccessViolationException
Stack:
   at System.Runtime.InteropServices.Marshal.CopyToManaged(IntPtr, System.Object, Int32, Int32)
   at System.Runtime.InteropServices.Marshal.Copy(IntPtr, Byte[], Int32, Int32)
   at System.Drawing.Printing.PrinterSettings.SetHdevmode(IntPtr)
   at DHSPresentationLayer.Logic.PrinterAPI.OpenPrinterPropertiesDialog(System.Drawing.Printing.PrinterSettings, System.Windows.Forms.Form)
   at DHSPresentationLayer.Logic.PrinterAPI.SendFileToPrinter(DHSPresentationLayer.Logic.PrinterInfo, System.String, System.Windows.Forms.Form)
   at DHSPresentationLayer.Logic.PrinterAPI.PrintLabel(System.String, System.String, System.Data.DataTable, System.Func`2<System.String,System.String>, System.String, System.String, Int32, System.Windows.Forms.Form)
   at DHSPresentationLayer.MRPFR130.showSSReport()
   at DHSPresentationLayer.MRPFR130.confirmCancelCloseButton_Confirm()
   at MINDBaseFormLibrary.BaseScreenReports.confirmCancelCloseControl1_EventButtonClicked(System.Object, DHSControlLibrary.MyEventArgs)
   at DHSControlLibrary.ConfirmCancelCloseControl.OnEventButtonClicked(DHSControlLibrary.MyEventArgs)
   at DHSControlLibrary.ConfirmCancelCloseControl.cmdConfirm_Click(System.Object, System.EventArgs)
   at System.Windows.Forms.Control.OnClick(System.EventArgs)
   at Infragistics.Win.Misc.UltraButtonBase.OnClick(System.EventArgs)
   at Infragistics.Win.Misc.UltraButton.OnMouseUp(System.Windows.Forms.MouseEventArgs)
   at System.Windows.Forms.Control.WmMouseUp(System.Windows.Forms.Message ByRef, System.Windows.Forms.MouseButtons, Int32)
   at System.Windows.Forms.Control.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.OnMessage(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.Control+ControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
   at System.Windows.Forms.NativeWindow.DefWndProc(System.Windows.Forms.Message ByRef)
   at Infragistics.Win.UIAutomation.UiaProviderControlNativeWindow.WndProc(System.Windows.Forms.Message ByRef)
   at System.Windows.Forms.NativeWindow.Callback(IntPtr, Int32, IntPtr, IntPtr)
   at System.Windows.Forms.UnsafeNativeMethods.DispatchMessageW(MSG ByRef)
   at System.Windows.Forms.Application+ComponentManager.System.Windows.Forms.UnsafeNativeMethods.IMsoComponentManager.FPushMessageLoop(IntPtr, Int32, Int32)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoopInner(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application+ThreadContext.RunMessageLoop(Int32, System.Windows.Forms.ApplicationContext)
   at System.Windows.Forms.Application.Run(System.Windows.Forms.Form)
   at DHSPresentationLayer.Program.Main()
then 1 second after :
Faulting application name: DHSDEVASystem.exe, version: 7.8.0.4, time stamp: 0x54c8f680
Faulting module name: MSVCR110_CLR0400.dll, version: 11.0.50709.17929, time stamp: 0x4ffa580c
Exception code: 0xc0000005
Fault offset: 0x0000156e
Faulting process id: 0x8ec
Faulting application start time: 0x01d046916142e1e3
Faulting application path: C:\Users\savaa\AppData\Local\Apps\2.0\DR9VMJ96.MZ3\DP07HVCX.MDB\dhsd..tion_0000000000000000_0007.0008_cfa90b0813b3f063\DHSDEVASystem.exe
Faulting module path: C:\Windows\system32\MSVCR110_CLR0400.dll
Report Id: 38cf9363-b285-11e4-b29f-0023242a2561
The PC is on windows 7 32 bits with .net 4.5 installed.

Hello,
Based on the exception message, I found that your project is build with .NET 4.0, you could consider changing it to .NET 4.5.
If you want to keep it built with .NET 4.0, then you could consider the following fix.
FIX: "Faulting module name: clr.dll" error message when you run a Microsoft .NET Framework 4-based application
Regards,
Carl
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Windows Explorer keeps crashing under Win 7 with RH7 and Source Control installed

This is an "informational" thread in case someone experiences the same problems. We installed RH7 on Windows 7 32-bit and accidentally, Robo Source Control was installed, too, although we do not use it. The latter loads three extensions into the shell that caused the Windows Explorer to crash on a regular basis ("Windows Explorer has stopped working"). After deinstallation of Robo Source, the problem seems to be resolved.

I would like to tell you that this problem is an issue with RH8, as well.

Windows Control Panel Crashing

Hi,
I have Windows 7 Ultimate 64 bit, since the latest version of Flash Player, a new icon has appeared in my Control Panel, FlashPlayerCPLApp.cpl is the file name. Since this update, my Windows Control Panel will continally crash. if I rename FlashPlayerCPLApp.cpl to oprevent it from loading with the Windows Control Panel, then there are no crashes? Is this a known issue?

Hi,
I open the Control Panel, and as I move the mouse it crashes, error message: (as stated in my first post if i rename the cpl file to prevent the Flash icon from appearing in the Control Panel, then there are no crashes)
This is the error that is reported in Event Viewer
Faulting application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
Faulting module name: SHELL32.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c9a6
Exception code: 0xc0000005
Fault offset: 0x000000000009a749
Faulting process id: 0xae0
Faulting application start time: 0x01cc25f474498cf0
Faulting application path: C:\Windows\explorer.exe
Faulting module path: C:\Windows\system32\SHELL32.dll
Report Id: b2a7c441-91e7-11e0-b06c-000a94111edc
This is after the Windows Control Panel Crashes.
I run the Flash uninstaller, downloaded flash again, and the same crash occurs. I also have a different versdion of Flash installed for Steam, this does not use the Internet Explorer version.

Is it true that current version of Mozilla Firefox including its updates can currently cause Windows 7 and/or Windows XP to crash?

I was advised in the first week of September 2013 by our IT contractor, that the current version of Mozilla FireFox (and its updates) is causing computers with Windows 7 to crash? (NB: specifically, we have Windows 7 Home Premium Service Pack 1, 64bit). Is this still the case, and if not, do we need to upgrade to a newer version of Win7 (if one exists). Also, is there currently a problem with using Mozilla Firefox on a computer with Windows XP Home Edition, version 2002, service pack 3? NB: We have a server and our computers are on a network.
Thanks heaps, as would really like to change back to FireFox when possible.

That shouldn't be the case but most likely what I can think of is the graphics driver conflicting with Firefox. We can troubleshoot this issue if you'd like to.

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

I'm new to Mac. I have an iPhone and a Mac Mini. My original iTunes was on a Windows computer that crashed. So, all of my iTunes Music and Movies are gone. How do I get the movies and music from my iPhone to the new Mac Mini?

If you still have the crashed Win computer, you may be able to recover your music and movies from the hard drive. If you have a friend with a hard drive USB connection kit and a PC, they should be able to help. Otherwise, check locally for computer services that might do that for you (I think Best Buy Geek Squad may be able to help). If the drive itself is in good shape, it shouldn't be too expensive.

Windows 8.1 crashing Drvr irql

I recently upgraded to 8.1 and ever since then windows has been crashing when I play games. I have tried to update my graphics drivers from the manufacturers website and also from Intels website but everytime I download the driver I "Need", it
says that it is not compatible with my computer and doesn't install it. This is very frustrating and I would like to be able to use my computer again without fear of it crashing all the time. Please help!!!

IRQ errors are most commonly caused by hardware or driver problems. Downloading updated drivers is the right direction to look in. If you are experiencing errors stating that your system is not compatible with the drivers there are a few possible causes.
Verify that the drivers correspond directly to the components in your system and are downloaded directly from the manufacturer. This could mean the system manufacturer for an OEM system or for custom built systems can mean the manufacturer of each separate
component.
Verify that the drivers you have downloaded match the architecture of your environment. You can see the architecture of your system by right clicking the Start Button and selecting System. Under System/System Type it will show either 64 bit Operating System
or 32 Bit operating system. Be sure the drivers you download match.
Verify your operating system core files. If you have verified that the architecture, Windows version, and components match the drivers you are attempting to install, some other factor could be affecting the validation of your operating system’s configuration
during install of the drivers. You can run the
System File Checker (SFC) using
SFC /ScanNow or use the
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As ZigZag3143x requested, with the dump files we can do more. We can often determine the specific driver or component which is failing.
Brandon
Windows Outreach Team- IT Pro
The Springboard Series on TechNet

Windows 8.1 crashes when connecting to lenovo ultra dock 135w (Ubuntu also installed)

I have a Lenovo ThinkPad T440s. It's partitioned with Ubuntu 14.04.1 lts and Windows 8.1. When I connect it to my ultra dock 135 w in Windows 8.1 the ThinkPad crashes with a blue screen. The error thrown is igdkmd64.sys and system_service_exception.
This problem only occurs in Windows. I can boot Ubuntu without errors, but not Windows. Also if I boot to Windows without connecting to the dock, but then connect to the dock when I'm logged into Windows it also crashes immediately.
I'm using two monitors, one with hdmi and another with dvi. I'v also tried with just the hdmi and the dvi.
I have checked the forums and I've followed all the steps found in this thread http://forums.lenovo.com/t5/T400-T500-and-newer-T-series/T440s-Ultra-Dock-2-external-monitors-causin...
This has not solved the problem. Is there a solution to the problem I'm experiencing or does the ultra dock simply not work when you're dual booting Ubuntu and Windows?

We have been having this issue continuously as well. Have been contacting Lenovo support to no avail. Drivers / firmware are up to date, and we have 40+ users experiencing this issue. DiplayLink drivers also up to date.

Reload PS after PC Windows 8.1 crashed 4/19, want to reload PS after recovery?

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