Reload Software 513

I've only had my blackberry curve 8900 for about 2 months, twice it has asked me to enter my password as usual but instead of them appearing as stars when i'm typing them it comes out in letters then whe i press enter is says.. type blackberry to continue even after following those instructions it wipes off everything.. this has happened twice and it's so inconvenient as most of you would know... but yesterday it did the same thing but the screen went white and the message 'Reload software 513' appeared with a line going across a circle with a box inside..... is this a fault or something that can be repaired easily????

Hi and Welcome to the Forums!
It sounds as if you are mis-typing your password -- and after the maximum number of allowed attempts, it automatically wipes the device clean (as a security precaution, on the assumption that you are not the "owner" of the device). What it also does, during the password retries, is to show you the password in clear text after some number of failed attempts.
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB00588&slic...
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10385&slic...
As for the 513 error, here's a KB about that:
http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB13003&slic...
Hope something there helps!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Reload softwares 513, help!

Hi, After 3x wrong password, device wipped and error on screen reload softwares 513 I have been searching an trying for hours now and all the steps described don't work - - installed version software and device - BUT no option available to update software in manager - when trying to connect to device, get always error message that software cannot communicate with BB can you please help! Thanks, Bram

Hi
You don't mention what version of the OS or DTM you are dealing with. We can deal with that after finding a solution to the new issue of the PC not recognising the BB.
Make sure that you are using a proper data cable, preferably the BB one which came with the device. Many cables - which look the same as a data cable - permit charging only.
Next, after confirming that the cable is satisfactory, ensure that you are using a known good USB port on the PC. Not all ports are connected to the board inside the computer.
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Error Message : Reload Software 513

I know various people are going to direct me to previous threads and topics about this, but i can assure you that ive checked and scoured the internet to no avail.
To cut a long story short, I plugged my Curve into the computer, it asked me for a device password, i didnt know what it was, i tried various things, and due to my stupidty i entered the wrong password 10 times and didnt take none of the warnings seriously. My phone then wiped itself and left me wit the message Reload Software 513
After searching for a solution for this, i didn't really have much luck. Mainly because the desktop manager i was using (v4.7) was different to the one other people had used and even different to the one a KPB was showing me on the solution centre bit.
I got off the phone to an 02 helpline who then tried to instruct me the same way this website had tried too. They think the problem is because i do not have the latest Desktop Manager V5 or something.
If anyone can talk me through what to do, or has any help, it would be greatly greatly appreciated
Solved!
Go to Solution.

No, sorry, I don't know why I assumed you had an 8320 Curve.
I have edited my post above to the 8900 link and software.
Forget about the 8320... my mistake (though it would not have loaded to your 8900, so no worries there).
Download the OS. Find the downloaded *.exe file and double click on it to install it to you PC.
Follow the directions in the link... step by step.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Reload Softwares 513

Hi my name is Jojo. I did something stupid today. I locked my keyboard on my phone and I used up all my attempts to open it and now it said to "Reload softwares 513".   What do I do now or How do I do it? It is a Blackberry Curve 8330 Smartphone....Please help me...
Solved!
Go to Solution.

Hi and Welcome to the Forums!
Here is a KB that discusses that error:
KB13003 "JVM 513" error appears on the BlackBerry smartphone
Hopefully it contains something useful!
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I need to reload software 513

i need to reload software 513

Follow the directions here:
KB19915 How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Curve 8900 - 'Reload Software 513'

My Son was given a Curve 8900 and has used it for months without any problems. Yesterday some of his friends messing about tried to access his phone and put in wrong pin number several times.
His phone is now showing a message 'Reload Software 513'
We have never syncrinised this phone with the internet, so not sure how we go about sorting out this problem, so any advise would be appreciated.
Thank you.

Hello JaxT,
Perform a hard reset by removing the battery from the BlackBerry smartphone and reinserting it. For more information on this procedure, see KB02141.
If the error message persists, perform a reload or upgrade the BlackBerry Device Software. For more information on this procedure, see KB10144.
Cheers,
-FB
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Click "Accept as a Solution" for posts that have solved your issue(s)!

How reload software 513

it asked me for my password and typed it in and it said in vaild password then type black berry it did that for 5 times then it said wipe memory then now it says reload software 513

Hi and Welcome to the Forums!
See this KB (along with the links within it):
KB13003 "JVM 513" error is displayed on the BlackBerry smartphone
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Reload Software 513 help

my goshh i dont now what to do in my bb phone.whats goin on? pls help me.. if anyone knows about reloading 513 in 8900 bb phone

Hi lolzka145,
Welcome to the Suppport Forums!
You may need to start a software reload without the battery inserted then reinsert the battery after the software reload has started. See: http://bbry.lv/k9pwuZ
Unless you have a backup file you will not be able to restore your information.
Hope this helps.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Phone LOCKED showing "reload software 513"

I don't have the back up file and I can't unlock my phone!!! Ahhhhh
I have talked to two different people at tech support and still nothing. Is there a Superman or woman to save my day????

Hi rickymassey,
Check out the following KB regarding the issue you are experiencing and how to resolve it:
http://www.blackberry.com/btsc/KB13003
Cheers,
-FB
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click "Accept as a Solution" for posts that have solved your issue(s)!

Hello, I have iMac from Oct, 2010 and have OS 10.6.7 and multiple users. Mail icon was accidently removed along with program. Mail 4.4 is on other users but when I reloaded software my user got Mail 4.3. Mail 4.3 did not work with latest OS. Ideas?Matt

Hello, I have iMac Itel i3, from Oct, 2010 and have OS 10.6.7 and multiple users.
About 3-4 days ago the Mail icon in dock had question mark and was accidently removed, along with program on my user. Oops.
1. Mail 4.4 is on other users and works fine, but for me it does not work and tells me V4.3 does not work with latest OS X.
2. I reloaded software from my user with original disks (Oct, 2010) and got Mail 4.3 again. Mail 4.3 did not work with latest OS. I am unable to load Mail. Gives Yellow error message.
" You have Mail version 4.3 (1081/1084). It can’t be used on Mac OS X Version 10.6.7 (Build 10J869). For more information, click the Help button."
3. Tried to update software and look for update for mail 4.3 on Apple site to no success.
Hate to go to MS-Entorage ( I may need to learn something new and alien) mail program since contracts are in Mail/Address Book.
Ideas?
MattDeeds

Matt,
I would download and run the 10.6.7 combo update.
http://support.apple.com/kb/DL1361
Regards,
Captfred

I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, it now happens frequently. Any insight?

I have a late 2006 iMac that has just started giving me a message to reboot after a black screen comes down slowly from the top top of the screen to the bottom. I reloaded software and restored from Time Machine, but it keeps happening, now several tomes a day. Any insight as to the issue or a proposed solution?

Unplug any peripherals you have except your keyboard, reboot, and check activity monitor for apps. Keep running apps to a minimum to find the App causing the issue.

HT1600 My apple tv stopped working during a movie. I tried to reload software .it deleted it, but won 't reload it.

My apple tv stopped working during a movie. I tried to reload software .it deleted it, but won 't reload it.

Welcome to the Apple Community Turbomedic.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    1.    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    2.    Connect the micro USB cable to the Apple TV and to your computer.
    3.    Reconnect the power cable (only for Apple TV 3)
    4.    Open iTunes.
    5.    Select your Apple TV in the Devices list, and then click Restore.
(You may already have a micro USB cable if you have a camera or other digital device)

Reloading software & downloading BBM 7.0

Yesterday night, the last thing I downloaded from App World was Whatsapp Messenger. As soon as it downloaded, I clicked 'Run' but kept saying "Error". So I left it. Everything was normal until an hour ago. I took out my battery & placed another battery inside. I look at my BlackBerry, it says "Reload Software: 552". I tried taking out my battery & placing it back in after 5 minutes but to no avail. I have no idea what to do, I'm especially worried about losing my data, my phone memory & my contacts. And what makes the situation worse is that the charging pin on my phone is permanantly damaged, so I cannot connect my phone to my laptop via. USB. Another thing is that my phone won't let me upgrade the new BBM 7.0, I've tried clicking the link from the website but it's saying to download BBM 4.0 etc. , which is obviously what I don't want because I already have it. What can I do?

Hi and Welcome to the Community!
Refer:
KB18751 Error "Reload Software: 552" is displayed on the BlackBerry smartphone
Given all that you describe, I fear the worst for you. I suspect your data is already gone from your BB. If you have been conducting no backup routines at all (instructions available via the link in my auto-sig on this post), then you have no source of restore. Further, since the USB port on your BB is broken, you can conduct none of the actions necessary to get your BB functioning again.
So, as I say, I fear that you are totally stuck now, for there are no purely on-device actions to take in your situation. You may want to find a local (to you) shop with a qualified BB hardware technician to give you a proper diagnosis and estimate.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help reload software 552 !

Hello ! It is the second time my blackberry 8520 does the "reload software" problem.The first time I updated the OS cause the pc recognized my device. This time it doesnt ! I've tried to remove the battery ,put it back on but nothing works . Could it be cause the device isnt charged enough ?
Thanks in advance

is that there are times when we download and install a specific os to install on our blackberry, no matter the method we use
(destokp manager, apploader) wanting to load the os, it turns either dm or apploader does not recognize that you have installed on the pc therefore can not perform the flash, if it is true and you know you have to delete the vendor file
(C: \ Program Files \ common Files \ Research In Motion \ AppLoader),
it is also true that there sometimes that is not enough, here is the explanation of why, in fact there are two vendor files, which are installed on different routes, we have to do is simply delete this second vendor file and thus must go to this path
C: \ Documents and Settings \ Administrator \ Application Data \ Research In Motion \ BlackBerry \ Loader XML
(before should go to tools, folder options, view, and enable show hidden files and folders, if they do not be able to visualize this)
then delete it, ready to try flashing again, this time if your will be recognized, regardless of the method that uses luck I hope will be useful
more
http://supportforums.blackberry.com/t5/BlackBerry-Bold/BB-Bold-9700-update-problem/m-p/2558925/highl...
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BBCurve8520 : "Reload Software 552" URGENT!!! I need help now...

I 'm using BB curve 8520 now. Recently, I installed a couple of applications through BB App software on my device. I reboot my device after downloading apps but while restarting my device it stuck on "reload software 552" in the white screen. I removed and put it back my battery, same thing goes on. I don't know what to do. so, i tried to find solutions on google. i have tried application loader but it says "Desktop loader is unable to connect the device. you may need to enter the password on the device" after the status shown 100%. I don't even have a password on my device. I'm so confuse about what is happening to my device. I cant backup my data through BB desktop software because it says my device is disconnected (I'm still connecting my device with USB) no matter how many times i click on Retry, it says unable to connect the device. My Problem is how to connect my bb with my pc (even though i had connected my device with USB, it didnt seem to work) and how to solve the "reload software 552" (Really need help D. Anyone could help me to solve this problem? Thanks.

Additional Information:
Thats what it says whenever i try to connect my bb.
I cant connect my device. Help...

Reload Software 513

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