Reloaded PSE 9 onto new computer but will not open.

I got a new computer and re-loaded Photoshop Elements 9 onto it. I got no error messages during install. I can open the initial "Welcome to Photoshop Elements 9" screen, but when I attempt to open 'Organize' or 'Edit' by clicking on the button they will not open. The button does change to the blue and black scrolling but after it stops the screens do not open. Can you help?

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Windows media player plugin downloads onto my computer but will not load into my UX browser ???

an using windows 7 and UX as a browser. i can find the folder where windows media plugin loads but it does not show up in the browser.

Hi finitarry,
Is your answer intended as a solution? If so, in what way?
I've now re-installed the Firefox WMP plug-in (even though my system already had it installed) and it still will not show up in the FF 5 add-ons/plug-ins manager and FF5 still will not play an embedded WMV video file.
Are you just commenting or do you have some advice?
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numetro

My iPhone is connected to my computer but will not open up in iTunes.

My iPhone 5 quit working after 5 months but my warranty is up because they replaced my first iPhone 5, which is frustrating enough. I set my iPhone 4 back to factory default and set it up. iTunes and iCloud, etc. is all connected on my phone but the phone will not show up on iTunes on my computer. I don't know how to get it to connect. I've never had a phone or iPod that didn't pop up on iTunes as soon as I connected it until now.

Hi kaylalynnnn,
Welcome to the Apple Support Communities!
I understand that when you connect your iPhone to iTunes it does not show up as a device. Please follow the steps in the attached article to get this resolved.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
I hope this helps,
-Joe

Firfox is still loaded on my computer, but will not open. Would not open up after I did a Restore (have XP).

I did a restore (Wndows XP). After that Firefox would not start. You can see the "hour glass" for a second, but nothing happens. I tried the SAFE Mode Start and it would not work. I went into the Program file and tried opening with the .exe fie. Nothing, I don't won't to lose my Bookmarks by having to install a new version. I have not tried creating a new profile becauae i'm not sure if I can do it right or even if it would work.
Would appreciate any help. Thanks. Bearcat78

Hello Bearcat78.
I advise what you suspect... a clean reinstall. This means you remove Firefox program files and then reinstall Firefox. But it's not too difficult.
'''Note:''' You might want to print these steps or view them in another browser.
Firstly, backup your profile by saving a copy of the profile file... See: [[Profiles - Where Firefox stores your bookmarks, passwords and other user data]].
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#*'''Mac:''' Delete Firefox from the Applications folder.
#*'''Linux:''' If you installed Firefox with the distro-based package manager, you should use the same way to uninstall it - see [[Installing Firefox on Linux]]. If you downloaded and installed the binary package from the [http://www.mozilla.org/firefox#desktop Firefox download page], simply remove the folder ''firefox'' in your home directory.
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you!

I am trying to open up my iTunes onto our new computer but do not remember the answers to the securty questions. The e-mail verification is being sent to an outdated e-mail address. How can I fix this?

I am trying to open up my iTunes onto our new computer but do not remember my answers to the security questions. The e-mail verification is being sent to an outdate e-mail address I no longer have access to. I updated the e-mail address in my iTunes account but it will not send it to the updated e-mail. Is there any way I can fix this?

Click here and request assistance.
(80090)

I have recently purchased music from itunes, it is on my computer but will not sync onto my ipod???

i have recently purchased music from itunes, it shows up on my computer but will not sync to my ipod??????? It shows on my playlist on the computer but will not transfer to my ipod

Is the iPod signed into the account that purchased the music?

My ipod shuffle will connect to itunes on computer but will not fully charge and will not play songs

My Ipod shuffle was washed in a washing machine but dried completely. Now it will connect to my itunes on my computer but will not completely charge or play songs. Can anyone tell me if this is a lost cause and I should buy a new one or is there hope that I can fix this.

Moisture will cause short circuits, so the battery is being affected. The audio output is also affected. You really can't tell if it is completely dry, on the inside. So, it's possible the current condition will improve if it is left alone to dry out for while longer. It is also possible that moisture (and short circuits) caused permanent damage.
Since it is recognized in iTunes, you can try doing a Restore (from the shuffle's Summary or Settings tab).
There is nothing else you can do (actively) to fix it, so if you want to have a usable shuffle now, you'll need to get a new one. You can leave this one alone for a month or so (in a dry well-ventilated location), and try it again. If it works, you'll have a new shuffle and a backup.

Have purchased a new computer but can not install elements 12 since it has been installed on old laptop. Is there a small fee to be able to do this. Never installed the video editing portion, can this be installed with no problem?

Have purchased a new computer but can not install elements 12 since it has been installed on an older laptop. This is a one time user program, is there a code that can be put in or a small fee to pay to be able to use the program again. Never installed the video editing and hoping this can be installed with no problem.

If the laptop is still connected Launch Elements in Expert Mode. Go to the help menu and sign-out. That will deactivate usage on the laptop.

My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

My iphone will not sync to itunes. It will connect to the computer but will not show up anywhere in itunes. PLEASE HELP!!

Hey there Kellee,
It sounds like the device drivers for your iPhone are working in Windows, but the phone is not showing in iTunes. You should be able to get that showing again with the steps in this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Start with these three steps, and there are more in the article if you need them.
1. Update iTunes
Check that you have the latest version of iTunes installed on your computer. In iTunes, select "Check for updates" in the Help menu.
2. Check the USB cable
Verify that the 30-pin to USB cable or Lightning Connector to USB cable is free of debris and not damaged. If another cable is available, test with that cable instead.
USB cables that are bundled with third-party products or accessories might support only charging those products (and not transmitting data) or they might work only with the product with which they were sold. Using one of these cables to sync could cause issues. If you are using a third-party case, such as an extended battery pack, try removing the case and connecting the Apple-supplied USB cable directly to your device.
3. Verify that Apple Mobile Device Support is installed
iOS devices require Apple Mobile Device Support, which should be automatically installed with iTunes. To verify whether it is installed, follow the steps appropriate for your Windows operating system below.
Windows XP: Click Start and choose Control Panel. Open the "Add or Remove Programs" control panel and verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows Vista and Windows 7: Click Start and choose Control Panel. Click "Uninstall a program" (or if using Windows Vista's Classic View of the Control Panel, click "Programs and Features"). Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
Windows 8: Move the cursor to the upper right corner, click the magnifying glass, type Control Panel,and press Return. Click "Uninstall a program". Verify that Apple Mobile Device Support is visible in the list of currently installed programs.
If Apple Mobile Device Support is not listed, remove iTunes, QuickTime, Apple Software Update, Apple Application Support, and then reinstall iTunes. Follow the steps appropriate for your Windows operating system below:
Reinstall iTunes for Windows XP
Reinstall iTunes for Windows Vista, Windows 7, or Windows 8
If after reinstalling iTunes Apple Mobile Device Support is still not installed, follow steps in Trouble installing iTunes or QuickTime for Windows.
Thank you for using Apple Support Communities.
Regards,
Sterling

HT204406 I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download ?? when I access it in the iTunes store I can click on play but nothing happens-how do I get it to download on my computer

I purchased music on my iPad (and it works fine). It populated my purchased list on my home computer but will not download (purchase is no longer a given option) ?? when I access it in the iTunes store I can click on play but nothing happens…how do I get it to download on my computer ?

If you connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases then it should copy over to your iTunes library. Depending upon what country that you are in you might also be able to redownload it on your computer's iTunes via the Purchased link under Quicklinks on the right-hand side of the iTunes store homepage.

I´m going to change computer soon. And im worried that if i sync my iPhone to my new computer it will not import

I´m going to change computer soon. And im worried that if i sync my iPhone to my new computer it will not import all the apps and music that i have or delete it. so could anyone tell me how it will do?
I have windows xp 32 bit and im running on the latest iTunes.
I will swap to windows 7 probaly 32 bit

How do you normally do ti when you switch computers?
Does Windows not have a method of transferring everything from one computer to another?
You can use your backup copy of your computer to copy everything.
For the itunes portion, you can type "move itunes library" into the google search bar.
Windows should have a way to copy all doc/pics/files/contacts/calendars/etc.

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

I recorded VCR tape onto DVD-R but will not play on my MacBook Pro. I have already recorded multiple DVDs. How can I get it to play on my Mac?

"I recorded VCR tape onto DVD-R"
How? Using what equipment/software?
"The DVD plays on the device on which it was recorded."
Just a guess: You're using a VCR-DVD combo recorder. DVDs produced in this way will play on the device that made them, but won't play on anything else until they're "finalized." In fact, Macs will recognize unfinalized DVDs as blank discs until the discs are finalized. Check the manual that came with the recording device for instructions.

My new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks

my new ipod classic 160 gb powered off and won't turn back on. if i plug in to computer, itunes will not open. if i start itunes first then plug in ipod, itunes freezes up. Looking for help. thanks. Was not connected to the computer when ipod died.

I have not heard of a good reason for this to happen or how to fix. 3 days later my screen lights up and says to connect to charger.... so its back "for now". Best music player on the market when it works.

How do move my music from iPod to a new computer that will not recognize my last iTunes account

My school district installed new computers. The IT told us that our iTunes would not be effected. When I went into iTunes on my new computer, there was nothing there. Obviously I can't plug in my iPod or everything would be erased. They said that there is nothing they can do about this.
How do I move my music from this iPod to this new computer that will not recognize my last iTunes account? It appears that it was wiped out. I have close to 400 songs that I use for daily classes. The os is now Windows 7. The old one was Vista.
Thanks for your help.

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PSE 9 was running fine but will not start now and I get the following message: This application has requested the Runtime to terminate in an unusual way.

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I have an HP Desktop running XP Professional and tried Restore but it didn"t help. I was just going to uninstall and re-install but I can't get in to deactivate.

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Reloaded PSE 9 onto new computer but will not open.

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