Relply/Forward Issues with Outlook 2010

When I do a reply to all on a message I have received from a user of Outlook 2010 which has multiple addressees, my addressees name is broken down into two different addressees. For example if John Doe, Jay Smith and Laura Jones are addressees, either on the to: or cc: line. Their names are broken down to addressees listed as "John, Doe, Jay, Smith, Laura, Jones" and messages are sent out to six individuals with the above as part of their name rather than the three for which it was intended. I checked using an older version of Outlook and this does not occur, it appears to happen only with messages received from senders using Outlook 2010 on their machines. I use my iPhone for corporate business and this error could result in dire consequences. Any idea what the issue is?

I finally resolved this... by changing everything over to a new laptop. I had been running iTunes on a Vista desktop, and moved Outlook and iTunes to a Win7 x64 laptop. Once I got everything installed, I copied the iTunes folder to the laptop, transferred the purchases, backed up the iPhone and iPad to the new iTunes, and then synched them. Set iTunes to sync Calendar, Contacts, Mail, and Notes on both, and resynched. Once this was done and I verified that everything was intact on both the iPhone and the iPad, I tried entering a calendar event on the phone and then did another sync. The event showed up in Outlook. I then deleted the event from Outlook and did another sync and the event was gone from the iPhone. Did the same with the iPad and got the same results. So this apparently was something related to the desktop or Vista; I never got it resolved on the desktop. Not sure what it could be, but now that it's resolved I'm going to leave it alone. Maybe after I upgrade to an iPhone 5, I might try messing with the iPhone 4s on the Vista desktop. If I do, and happen to get it resolved, I'll surely post something regarding that.

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Search issue with Outlook 2010 SP2 in Online mode

We are dealing with a weird issue that started after a routine maintenance window this past week. We took our Exchange 2010 server down while we performed maintenance on our SANs. After bring the servers back up we have developed an issue in
Outlook with searching. When a user searches for emails only those that are before the outage are returned in the resultant set even if an email from after the outage matches the search. However, if you search from OWA all the expected results
are returned. Please remember that we are in Online mode with Outlook and not cached mode.
I can say that I have checked Exchange and it appears that all indexes are fine and the fact that OWA returns the correct result would prove that.
One other thing to note. If you do an Advanced Find in Outlook and select frequently-used text fields it give weird search results, but it will include the emails from this week.
What am I missing? I can't think of anything else to look for.

Hi,
Based on my knowledge, when Outlook is in Online Mode, the search is based on the Exchange Search Service. Although the search works on OWA, I still suggest you try re-indexing on Exchange Server to check the result.
Moreover, there are some steps we can perform to narrow down this issue:
1. Switch to Cached Exchange Mode, then the Index is based on the local computer, check if then the issue persists. If the issue persists, we can say it's not about the index, maybe something else stops Outlook from searching properly, such as an add-in.
Also, it can be a workaround if it works in Cached Mode.
2. Create a new Outlook Profile to setup the account, check if the problem persists. Please do not remove the previous profile as this is just a test, I want to know if the problem persists with a new profile.
Please feel free to post back with more details.
Regards,
Melon Chen
Forum Support
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Sync issue with Outlook 2010

Hi,
Not sure if this would be the correct place for this, but here is my issue
We have a client with Exchange 2010, and Outlook 2010 and they seem to be getting sync issues. the error that comes up is
10:58:52 Synchronizer Version 14.0.6117
10:58:52 Synchronizing Mailbox "User Mailbox"
10:58:52 Synchronizing local changes in folder 'Inbox'
10:58:52 Uploading to server "server.domain"
10:58:52 Synchronization of some deletions failed.
10:58:52                  [0-130]
10:58:52            2 item(s) deleted in online folder
10:58:52 Done
And here is another example
10:27:20 Synchronizer Version 14.0.6117
10:27:20 Synchronizing Mailbox "User Mailbox"
10:27:20 Synchronizing Hierarchy
10:27:20 Synchronizing local changes in folder 'move folder'
10:27:20 Uploading to server "Server.domain"
10:27:20 Synchronization of some deletions failed.
10:27:20                  [0-130]
10:27:21            3 item(s) added to online folder
10:27:21            3 item(s) deleted in online folder
10:27:21 Synchronizing local changes in folder 'move folder 2'
10:27:21 Uploading to server
"Server.domain"
10:27:21            4 item(s) added to online folder
10:27:21 Downloading from server
"Server.domain"
10:27:21 Done
10:27:25 Microsoft Exchange offline address book
10:27:25 Download successful
Now I have tried some of the standard troubleshooting steps but it seems to keep happening.
This is what I have tried
1) turned off any 3rd part addins
2) turned on outlook logging, but it does not seem to indicate any errors, or I may not be reading it right
3) removed the ost file, and let outlook recreate it
4) turned off cache mode, and turned off offline file, re-open outlook turned back on offline file, cache mode
5) removed exchange support files for outlook, and repaired office
So I am not sure where to proceed from here.
Thanks
Tim

Hello Tim,
Is there any new update on this thread?
Thanks,
Simon
Exchange Forum Support
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[email protected]

Strange drag and drop email issue with Outlook 2010

Has anyone experienced this? It only started happening recently. It may have something to do with an installation of the most recent Office 2010 service pack. Here's the scenario: Using Outlook 2010 professional Try dragging an email from the email list
on the right into the list of folders on the left in order to file it When the drag crosses the email list to the folder list, the email drops into some random folder The drag operation picks up a random folder and now has a random folder attached to the drag
In other words, the email disappears somewhere and is replaced by a folder in the drag operation. It's not a mouse button issue as this doesn't happen anywhere else on the system while dragging, only in Outlook. Any thoughts?
my PC Techs http://www.mypctechs.com

Hi
Thank you for using
Microsoft Office for IT Professionals Forums.
From your description, we can follow these Method to troubleshoot.
Method A
Start outlook in Safe Mode, Press and hold the
CTRL key, and then click Outlook program
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try to disable
them.
Method B
We can try to create a new profile in Microsoft Office Outlook 2010 to test the issue, follow these steps:
1.
Exit Outlook.
2.
Go to Start > Control Panel, click or double-click Mail.
3.
Click Show Profiles. Choose Prompt for a profile to be used.
4.
Click Add.
5.
Type a name for the profile, and then click OK.
6.
Highlight the profile, and choose Properties. Then Email Accounts..., add your email account in the profile.
7.
Start Outlook, and choose this new profile.
If this problem does not occur in the new Outlook profile, the old Outlook profile is corrupted. We can delete that and use a new Outlook profile.
More information you can refer to this KB article:
http://support.microsoft.com/kb/829918
Please take your time to try the suggestions and let me know the results at your earliest convenience. If anything is unclear or if there is anything
I can do for you, please feel free to let me know.
Best Regards,
William Zhou
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for
TechNet Subscriber Support, contact
[email protected]

Strange issue with Outlook 2010

Hi All,
Thank you for looking into this!
We have a strange problem; Once Laptop is connected to VPN (Checkpoint), Outlook 2010 shows "Trying to connect".
I go to Connection Status Window and see one CAS Server listing but "Interface" column shows nothing. It is blank.
After doing Ipconfig /all on the PC, I can see VPN adapter is listing first, but I don't see Default Gateway for VPN adapter. I can see Default Gateway assigned to WiFi Adapter. Could that be an issue? I can ping domain name successfully. I can ping CAS
Server also. Nslookup resolves CAS to an IP Address.
It works without any issues once Laptop is connected to LAN.
Your help is greatly appreciated!
Thanks,
Nratawa

check if this helps:
http://serverfault.com/questions/352974/force-outlook-2007-2010-to-use-ip-address-for-exchange-server-instead-of-host-na
Flynn

No Default Mail Client Error with Outlook 2010, Server 2008 R2 Terminal Server, and TAM

We are running a software package on a Windows 2008 R2 Terminal Server called TAM (The Agency Manager) along with Outlook 2010. The application uses a MAPI connection to retrieve mail data from Outlook to be able to send and receive messages inside
the application. On our individual PC's this works just fine, but on the Terminal Server users we get the message "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook
and set it as the default mail client."
I've tried the steps listed in KB 813745 which tells you to delete the registry keys and run a repair in Office, but that didn't resolve the issue. I've searched on this issue, but haven't found anything useful. Any suggestions would be much
appreciated.

Try to set DEP and add outlook.exe. I had outlook 2007 same problem. With DEP enabled and outlook, word en excel also added to the list it worked again.
You can find it under this computer, properties, then change settings. Click advanced tab and then select the first "settings" option.The click the "Data Execution Prevention" (DEP) and select the last option and add the office programs
there.
Hope this helps.

RoboHelp 9/Acrobat X Pro Integration with Outlook 2010

Is anyone aware of any issues with RoboHelp 9 and/or Acrobat X Pro integrating with Outlook 2010? When I create a PDF for review using RoboHelp and then try to send it for shared review, I keep getting an error message when I try to add people to the To and CC lists in the Send for Shared Review dialog. Clicking either button brings up my Address Book from Outlook, and I can select people without any problems, but whenever I click OK, I get a Check Names dialog book that says:
Microsoft Outlook does not recognize"/O=Company Name", Select the address to use:
(No Suggestions)
At this point, all I can do is go back to the Address Book and try to add people again, but this leads to the same error.

In Outlook, go to File/Options/Add-Ins, and select Manage Com Add-ins, and click Go...
Then make sure the PDFMaker Office COM Addin is checked, select OK, restart, and it should be available.

Viewmail 8.6.5 not working with outlook 2010

Hello,
I try to configure viewmail 8.6.5 with outlook 2010 on a windows 7 computer. We have unity 7 and exchange 2007. I enter all the information in the viewmail setup but when I click test settings it says unable to find the voice mail server. The unity server name I entered is correct I can also ping it from my computer. Any suggestions.
Thanks.

Hello Horacio,
At this point we are missing what outlook version you have and what exact version of Unity or UConnection.
1-Check Compatibility Matrix: Cisco Unity and the Software on Subscriber Workstations
http://www.cisco.com/en/US/docs/voice_ip_comm/unity/compatibility/matrix/cuclientmtx.html#wp364674
and see if everything matches accordingly to the supported versions, this is a well known issue. If everything does continue with option below.
2-Beside the server name try with the IP instead.
3-Check if you have turned on the SSl, if you do turn it off and try again
Best Regards,
David Peck

Adobe Reader X with Outlook 2010 preview pane

Hi all,
We have an Windows 2003 32bits Terminal Server with Outlook 2010 installed. We also use Adobe Reader X. But the preview pane gives us an error:
We tried re-installing the reader, but that didnt helped. I know there where some issues with 64bit version, but i cannot find a fix for this situation. Is this a known bug?
Thanks.

I downgraded Adobe Reader to version 9.4 and now its working. Wont upgrade to X then

Error message when syncing with Outlook 2010

Hi, I have been trying to sync my Organizer with Outlook 2010 but I am getting an error message: 'A program error occurred at line 131 in .\Error.cpp' . Please does anyone have any suggestions on how I can fix this? Thanks

Try the workaround listed here:
http://btsc.webapps.blackberry.com/btsc/viewdocument.do?externalId=KB32032&sliceId=2&cmd=displayKC&d...
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When trying to set up syn with outlook 2010 - it does not show as an option

When trying to set up syn with outlook 2010 - outlook it does not show as an option

Hi smrkevin,
Welcome to the BlackBerry Support Community.
What version of BlackBerry Desktop Software do you have installed? If you do not have the latest version listed here: http://bbry.lv/ds97JW I would advise upgrading it.
If you already have the latest version of Desktop Software, can you verify if you are running a Click to Run installation of Outlook? You can check this in Outlook -> Help -> About Microsoft Outlook. If you are using a Click to Run installation, you will need to install a full version of Microsoft Outlook to setup synchronization. For more information, see: http://bbry.lv/qDIoXO
Hope this helps.
-FS
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Hello, I try to sync ICloud with Outlook 2010 on a PC and it work well. When I tried to sync iCloud on a second computer (PC) with Outlook 2010 it didn't work. My question is, can I sync ICloud on two different Outlook account? Thank you.

Hello, I try to sync ICloud with Outlook 2010 on a PC and it work well. When I tried to sync iCloud on a second computer (PC) with Outlook 2010 it didn't work. My question is, can I sync ICloud on two different Outlook account? Thank you.

Hi nprguy,
It sounds like an earlier version of the BlackBerry® Desktop Software installed on your PC may be conflicting with this installation.
I would advise uninstalling both versions of the BlackBerry Desktop Software then reinstalling the latest version.
The following KB articles should provide more information on the issue.
"The feature you are trying to use is on a network resource that is unavailable" when uninstalling BlackBerry Desktop Manager www.blackberry.com/btsc/KB10220
"Error 1316" InstallShield error is encountered when uninstalling or upgrading the BlackBerry Desktop Software
www.blackberry.com/btsc/KB04272
Thanks.
-FS
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Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Why isn't it not possible to synchronize with itunes 11.1.4 the contacts and calendars of my iphone and ipad with outlook 2010 as it was possible with itunes 10?

Why isn't it not possible to synchronize with itunes 11.1.4 the contacts and calendars of my iphone and ipad with outlook 2010 as it was possible before with itunes 10?

Hello, Ran12345.
Thank you for visiting Apple Support Communities.
It is still possible to sync contacts and calendars from Outlook using iTunes. If you are experiencing issues with this, here is the best article to go through.
Troubleshooting Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
http://support.apple.com/kb/ts2776
Cheers,
Jason H.

Problems synching iphone 3gs with outlook 2010

when I sync my Iphone 3GS with Outlook 2010 using ITunes, I am losing contacts?

Yes I have a similar problem.
I lost all my contacts (today 23rd Mat 2011) on my 3G iPhone and the Address Book on my Mac Pro also.
The contacts in my MS Outlook were intact I run Outlook:Mac 2011.
They have only just fixed the issue with the Calendar in this version 2 weeks ago an MS issue.
I plugged in the iPhone last night to charge and synch and this morming the phone had no contacts and I had lost all the address Book I had some group headings (greyed out)
It's almost like a plot to get Outlook users frustrated and make them switch but, Outlook is too good.
Outlook:mac 2011 contacts does not synch with Mac address book

Non compatible with Outlook 2010??

Just bought the Office 2010 suite & find that BB Desktop Manager is not compatible for synching with Outlook 2010 yet???? Will this be addressed soon?

rtaraby wrote:
April 2'11 - I just upgraded to Win7, 32 bit, Office 2010 and Desktop Mgr 6.0. How do I get DTM to see my Outlook 2010 so that I can synch with my BB
Hello,
If you downloaded and installed the latest version of the Desktop Software, then it is compatible. Please provide further details of exactly what steps you are taking and exactly what the results are, including specific screen displays and/or error messages that validate the behavior you are seeing.
Thanks!
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Relply/Forward Issues with Outlook 2010

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