Reminder Alarm Time on Blackberry is incorrect

When users create any appointment in calendar, as soon as the
acceptance is on his BB, the Reminder Alarm on the B pops up.
-BB shows alarmtime = 58218655
-Only users on my secondary PostOffice have this problem.
-Appts are created on the PC (I have not tried creating one on the BB)
-It doesn't matter if its accepted on the PC or on the BB.
-Syncs appears fine for creating, reading, accepting, example:
when you read the appt on the BB, it syncs that action and it
shows up as 'read' (aka unbolded) in GW on the PC.
-Alarm time is only visible after its been accepted
-PC always shows Correct Reminder Alarm time = 5 min
I found a similar issue reported in this link:
Synch with Groupwise Causes alarms to be set at 12... - BlackBerry Support Community Forums
However, the solution there was confusing to me. "install 7.0.3 HP1" But do I install that on my BES server or the PC? It didn't say what version was on the PC originally. Currently I have 7.0.3 HP3 installed on the users PCs and on My Server.
Please Help,
Should I downgrade my GW client back to HP1? On my BES server?
Is there a Post-office Setting I can check?
How can I verify what HP version I have installed on my Server components, such as my Post Offices? I believe I am running 7.0.3 on all components of my GW system.

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Why is it when you set a calender event in outlook 2010 (in UK) with a reminder alarm for 30mins prior) and have the iphone set to keep the appointment time relative to the local country time that you travelled to, the alarm time is still at uk time ?????

why is it when you set a calendar event in outlook 2010 (whilst i am in UK) with a reminder alarm for 30mins prior to the appointment time) and have the iPhone set to keep the appointment time relative to the new country time that i have travelled to (this works OK), the alarm time is still relative to the UK time and not in sync with the local country time like the main appointment is.
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This has to do with the Time Zone Support selected in your phone. If you check in Settings>Mail, Contact, Calendars, there is a setting for Time Zone Support at the bottom of the page under Calendars. If that is turned to off, the calendar should support the local time. Because time is set to Automatic (since you say the time is correct on the iPhone), it is reflecting the local time. That information comes from the carrier, not the iPhone itself. You can check, however the iPhone says that if you turn off the Time Zone support, it should reflect in the local time. Do a test, if possible, and see if that will do what you are asking.

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kali4nia85,
Thank you for your prompt response and recommendation. I did as you suggested and everything appears to work fine now. Hopefully, I won't encounter such an issue going forward.
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Sleep Cycle Alarm Clock for BlackBerry 10

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Then it finds the optimal time to wake you up during a 15 minute window that ends at your set alarm time.
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Your feedback is welcome. We are planning to add many features and with your support (please like us on facebook), we aim to develop the best sleep tracking application for BlackBerry ever!

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Attachments:
new_alarmafterNsec.vi ‏35 KB

Reminder Alarm Time on Blackberry is incorrect

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