Remote access to Time Capsule won't work

Over the past couple of months I've been doing lots of research and planning into replacing my Mac Pro and old MacBook Pro with a new Mac setup. I was looking for efficiency, productivity and ultimate portability so the Macbook Pro Retina and Time Capsule grabbed my attention.
I was interested in the MacBook Pro Retina for work (travel) and home leisure use. Due to having so much music and video iTunes content, I was interested in purchasing a Time Capsule and a secondary external hard drive, placing all my iTunes content on the Time Capsule which I would then back up to the external hard drive when I was at home. I would then setup Time Capsule to be accessible over the internet so that I could view my media content through iTunes wherever in the world I was (internet speeds permitting of course). By doing this I could carry only my work files with me on the 512GB SSD Macbook Pro Retina, but could access the Time Capsule media files remotely, either via wi-fi or by tethering my iPhone 5.
So I purchased a Time Capsule to test my theory. I followed online guidance on how to achieve such a setup and using my 2008 MacBook Pro (which runs Snow Leopard) and a friends internet connection I got the system to work. I was able to remotely contact Time Capsule and watch High Def video content via wireless internet and even tethered to my iPhone. So I went and purchased a Macbook Pro Retina (running Mountain Lion) and set about setting up the system in the same way. But this is where something's gone wrong. I can't connect to the Time Capsule over the internet at all.
The Air Port utility has been updated to version 6 which is lacking the ability to instruct the Time Capsule to "Allow access over WAN". I thought I'd make sure it still connected via the internet using my old MacBook Pro, which had definitely worked perfectly just a couple weeks earlier, and that won't work either. I can't find the option to "Allow access over WAN" within Airport Utility 5.6.1 either? And the simple apple script application that I wrote (following an online guide) to open the remote connection to Time Capsule with the double left click on an icon has stopped working too.
I don't pretend to be a network engineer and I'm no I.T. expert, though I usually manage to teach myself what I need to know to sort issues like this out, but this has gotten me really stumped! I tried downloading an old version of Airport Utility to see if that had the "Allow access over WAN" feature (within the 'Disks' > 'File Sharing' area of Airport Utility) but my Mac OS won't allow the old versions to run.
Perhaps the version of Airport Utility I used on my Macbook Pro a couple of weeks ago didn't have the "Allow access over WAN" check box either and I just didn't notice - which is likely unless Airport Utility updates itself in the background without any prompts etc. I certainly didn't notice a software update for it any time over the past few days. Either way, I don't understand how it could have been working a few days back and now it's suddenly not.
I used this guides to gain remote access to Time Capsule successfully just a couple of weeks ago:
http://www.youtube.com/watch?v=SIQ7SzA1cK4
Can anyone shed any light on the issue and point me toward a fix please? I'd appreciate the help.

Thanks LaPastenague. I'm not sure if I have a static IP but I can confirm it hasn't changed in the past month.
I've pretty much come to the conclusion that what I want to do isn't really possible using Time Capsule. Like I mentioned, I had remote access working a couple of weeks ago but it seems like apple have updated the firmware or airport software to remove something that was necessary to remotely connect in the same way. And even if I did get it working I think it would still be so restrictive, requiring a fast wifi or mobile phone tethered connection to view my media files over the internet.
I got connected via iCloud and B.T.M.M. but the connection was very slow and video wouldn't stream well at all (painful). It seems that the speed constraints would make it very frustrating each time I simply wanted to look through my vast iTunes music collection or movie library. Album covers won't appear either.
Even if it were possible to connect via a static IP I just don't think that the WAN connection would be stable or fast enough to offer an efficint solution(?), so I'll probably have to by an external portable HD and use Time Capsule for Time Machine and Printer Sharing.
I wish I could stream my iTunes movies and music successfully over the internet, but right now it just doesn't seem possible.

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Remote access my time capsule when mobile me is no longer offered? And I do NOT have a static IP?

How can i remote access my time capsule when mobile me is no longer offered iCloud is months away and I do NOT have a static IP?
I feel that apple has crippled the functionality of my time capsule as I can no longer access the files abroad!

Try the advice in this thread.

Is it possible to remote-access my time-capsule to my home and downloads directly to it?

Hello,
I have only Macbook Air and iPhone.
I was wondering if its possible I could remotely access my time-capsule at home while I'm away and send downloads to it,
Once I get back the downloads are finished.

Is it possible to block access to the TC external hard drive
I am guessing here, that you may mean access to the internal hard drive on the TC
Set up a disk password for the Time Capsule hard drive.....and only give it to those that you want to have access to the hard drive.
This is not a foolproof method.....there are none, actually.....but it will keep honest folks away.

Remotely access my time capsule

how can i access my time capsule remotely using my ipad?

Accessing material on a Time Capsule is not normally a function of an iPad using native software. As I understand it, the third-party tools that allow local access use interfaces that only work on the local network.
Perhaps someone else will come by that knows of a tool to do what you need. I hope I have at least clarified the need.

Remote Connection to Time Capsule via MobileMe

Bit of a double topic post here but it's generally aimed at the Time Capsule:
I have a home network and I want to be able to access the Time Capsule either from work or pretty much anywhere. I use the TC to store music and video so I was just wondering how easy it was to set it up like an iDisc? I have files I need on my MobileMe account, but with the 1Gb file limit I cannot send movies to my MobileMe account.
Any help would be much appreciated.
Cheers!

not sure if this answers your question. I am trying to do the same thing. Found this article. Basically, it's easier if you have a mobileme account.
http://www.appleinsider.com/articles/09/03/03/airportextreme_time_capsule_gain_mobileme_sharingsupport.html

HT3728 My Time Capsule won't allow me to access my home network each day (intermittently) between about 1000-1800. My modem is working properly, and I can get on-line by hooking my computer straight to my modem, so I know it's the Time Capsule at fault. I

My Time Capsule won't allow me to access my home wireless network for several hours each day -- usually between 1000-1830 or so. My modem is working correctly and I can still get on-line by going straight from my computer (MacBook Pro) to the Ethernet port. It must be the Time Capsule -- any ideas?

Any ideas?
Wireless Interference
Might be caused by a cordless phone in the vicinity. To give you an example, my neighbor.....across the street...used to be able to literally crash my wireless network if he was in his front yard talking on his cordless phone.
I discovered this by accident one day after spending weeks trying figure out why my network would crash at random times.
Other possibilities include a wireless security/camera system near you
Still other things might be an amateur ham radio operator....which should not interfere....but again from experience, I know that this can occur.
Yet another possibility is another wireless network near you that is being turned on and off at random times. Some users power up their modem/router only when they want to do so and leave it off otherwise.
Some general rules to help avoid interference:
Move any cordless phones that you might have as far away as possible from the Time Capsule and/or your computer(s)
Avoid placing other electronic devices....computer, television, amplifier, satellite receiver, etc. near the Time Capsule and/or your computer(s)
Avoid metal surfaces near the Time Capsule and/or your computers
Elevate the Time Capsule as much as possible. Think of it as a water sprinkler....you want to get the room as wet as possible
Experiment with different wireless channels on the Time Capsule. To do this:
Open AirPort Utility
Click on the Time Capsule
Click Edit
Click the Wireless tab
Click Wireless Options
Start with Channel 11 on the 2.4 GHz band and work your way down
It is unlikely that you are picking up interference on the 5 GHz band since there are.....for now at least.....far fewer networks using this frequency.

Time Capsule won't accept my user name and password for access - Help!

Hi all,
My Time Capsule seemed to stop working one day and I had to do a hard reset with the little button at the back. After that it worked and I restored my wireless network settings but now I can't access the Time Capsules hard drive with Time Machine.
When I try to choose it as my Backup Disk in the Time Machine preferences it says "Enter your user name and password so Time Machine can access the file server "Our Time Capsule" (the name of my time capsule). However, every time I try to enter my password I get "Sorry, you entered an invalid username or password".
I've already tried several resets of the Time Capsule and I've also tried logging on my computer as the Root user and changing my administrator account password back and forth but no go.
Help! and Thanks.

Norman & Harry,
Consider the following:
*_Time Capsule Keeps Asking Me For a Password_*
It will be important to know what is going on, or what you are doing when it asks for the password. Is it asking for a password only when Time Machine attempts a backup? Consider this:
It is NOT your username and password it wants when you try accessing the Time Capsule. (I know... it SAYS "username and password") But it means the Time Capsule's Name and Password.
You will find that by launching Airport Utility.
Select the TC on the left.
Click "Manual Setup".
Click the "Time Capsule" Tab.
You will see "Time Capsule Name:" and "Time Capsule Password".
Make sure “Remember password in keychain" is checked.
That is the information you need to enter when it asks for "username & password."
*I Don’t Remember What My Time Capsule Password Is*
You can see what your current TC password is by going into Keychain.
Open your Keychain and select "login" from the Keychains pane in the top left. Highlight "Passwords" in the Category pane from the lower left.
Sort all the items by Kind. Note everything labeled "Airport...". How many do you have listed? There should only be one "Airport base station password" for each base station that you have active. Also, there should only be one "Airport network password" for each network you have created. If there are more than these, then delete all but the ones with the most recent Modification date.
To see what passwords are being stored, double-click your Time Capsules' entry. A new window will appear.
Put a check beside "Show Password". You may be asked for your own Admin password so enter that.
Now the Password field will display the password you entered into Airport Utility for your Time Capsule
*It Still Won’t Accept the TC Name and Password*
Launch Airport Utility --> Manual Setup.
Select "Disks" in the tool bar above.
Click the "File Sharing" tab.
Is "File Sharing" checked? It should be.
What is selected beside "Secure Shared Disks"? If it says "With Accounts" or "With a Disk Password" then the system will ask you for a password every time it mounts the TC hard disk. If you switch it to "With Time Capsule Password" then use the password you designated earlier in the “Time Capsule" tab. It should only ask you once and then never again - because you had checked "Remember password in keychain".
If you have made any changes then click "Update".
Let us know if this resolves your issue.
Cheers!

I can access my time capsule from my mac mini at work but my macbook can only access it from my home network. how do i fix this?

I have a Mac Mini and a MacBook, both were configured at home to access the time capsule. I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home. The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow. Accessing the same files from an older HP laptop is as fast as accessing its own hard drive. How can I speed up the accessing of these files from my apple products. One would think they would work fast and the 'windows' computers would take minutes to map the drive each time...
Thanks for any help.

I have since moved the mini to work to use there and it has no issues looking up files on the time capsule which remains at home.
This cannot happen by magic though.. you must have configured the mini to access the TC remotely.. which method are you using, BTMM and iCloud??
The macbook whoever can only access the time capsule from within the home network. I can't seem to find what I may have done differently. Can anybody help?
How is the Macbook configured to access the TC remotely?? If you are trying to use BTMM and iCloud, then it might be a case that with the mini running the connection cannot be done by more than one computer at a time.. this is generally the case although I do not know if that is specifically true of BTMM method. Try turning off the mini and leave it off.. (off not standby)... then reboot the TC when you are at home.. and then try and connect the laptop to the TC the next morning from work. See if it is then able to capture the connection.. if so start up the mini and I suspect it now will not be able to connect.. that will prove that the TC cannot cope with two remote connections.
There also could be another factor in here. If you are accessing the laptop via the same router as the mini is on.. then actually you cannot have two users mount the same files on a TC.. from the same IP address.. as far as the TC is concerned both devices have identical IP, that is the public IP of the work location router.
If you happen to not be using BTMM then the situation is even easier.. you cannot make two different devices connect to the same network resource using the same port. That is the failing of the NAT system.. one device uses the port then it cannot be used by a second device. You will need to do some fancy footwork and use a different port.
Anyhow tell us exactly how you are doing remote access.. otherwise I am just guessing.
Not sure if your allowed to post two questions, but it's may be related. I find that accessing the files on the time capsule from the mac mini or the macbook is very slow.
Are you talking about files you are hosting on the TC?? Not Time Machine backups??
Can you tell me exactly how you are accessing the TC.. please do a test..
Copy a file to the TC and from the TC using the Laptop.. Use a single very large file, eg 1GB movie file.
Give me a read and write speed.. you can use activity monitor to give me an aprox average speed as well as peak.
Do the same test from the same computer with wireless turned off running ethernet.
Then do the tests from the mini.. same ones.. copy large file to and from the TC by ethernet and by wireless.. when using ethernet make sure wireless is off.
I strongly recommend you set IPv6 to link local only for your wireless and ethernet setup in the Mac.
eg
Now do the test from the HP laptop and give me the results from that.
Is the issue wireless only.. ??
Then you might need to spend a bit of time fixing the wireless in the Macs.. you can run wireless diagnostics in Mavericks.
About Wireless Diagnostics

Accessing the Time Capsule remotely

Is there a way to access the time capsule remotely when it is down stream from my router? I have tried a few different approaches none of which seem to work.

This worked just fine when I used it in the past:
http://gigaom.com/apple/access-your-time-capsule-over-the-internet/
Might be worth a look.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data.

I have an external hard drive from my time capsule that stopped working on me. I am attempting to access the data with a hard drive reader on my MAC. I am able to see the drive in disk utility and under system info USB. But I am unable to access the data and it does not show on the desktop when connected.

Ok if disk utility was able to verify the drive I doubt there is any problem.. are you trying to open a TM backup??
You need to mount the sparsebundle then check the actual info inside the bundle.
Don't use disk warrior.. if the disk has verified then unless you deliberately deleted files there is nothing that is going to do.
Pondini has a lot of stuff about getting access to the sparsebundle.
http://pondini.org/TM/17.html
But if you have copied info to the TC that is now gone.. and the disk is ok.. I am not sure.. the TC will not have deleted the files itself.

Is there a way to access my Time Capsule remotely when I only have a MacBook?

I heard that in order to access my Time Capsule remotely, I need to have more then one Mac. I that true?
I bought a TC, of course to make backups of my system, but I also bought it because I was told it could be used for 'cloud' storage . Can anyone help me out with this?
I have my TC set up on Bridgemode as I cannot turn off NAT on the router it is connected to.
BTW, I'm totally new to Mac (2 weeks), so please dumb it down as much as possible for me... Thx!!!

The port forwarding set up on my router looks like this:
I use port 8888 for both Public UDP and Private TCP Ports. Your provider may have a different port for you to use on your specific modem/router.
The Private IP Address is the fixed IP that my router assigns to the Time Capsule on the local network. Your router likely is using the 192.168 range, so your information here will look something like 192.168.1.25 for example.
You must use 548 for the Private UDP Port Setting and the same port 548 for the Private TCP Port on your modem/router setup.
Once the modem/router is set up with the required information, you can try to log onto your network.
Click the Finder Menu on your Mac on the lower left of the dock
Click the Go Menu at the top of the screen
Enter in the following in the address bar:
afp://staticIPaddress:portnumber
For example, say that my ISP has assigned me a Static IP address of 72.111.222.33
Then, the setting on my Mac would look like this:
afp://72.111.222.33:8888
Then, click Connect
You will be asked for the device password to connect to the Time Capsule

How do I access my time capsule over the internet

How do I access my time capsule over the internet. I've already set it up to share over WAN, but I have ATT so my TC is connected to the router provided by ATT can I still access my TC via the internet even though its not directly connected to the Ethernet?

The TC should be in bridge mode.. not setup to share over wan.. that will never work. That is assuming you haven't bridged the ATT router.
Once you bridge the TC see if you can setup BTMM using icloud settings in the TC. As per the Apple docos.. here.
You should also be able to directly access the TC since you have a router with dyndns client at a guess.. the setup is simply forward port 548 to the TC.
Google search this.. there is huge number of resources available. eg
http://useranswer.com/answer/how-can-i-access-my-time-capsule-remotely-with-iclo ud/

Time Capsule won't back up, privilege message error HELP!

Time Capsule used to work, now it doesn't.
1) I go to System Preferences > Time Machine
2) I click on Change Disk...
3) Window drops down and I select my Time Capsule, then click on Use for Backup
4) Window pops up saying "Enter your user name and password so Time Machine can access the file server "name of my Time Capsule". No field for user name, just Password - so I enter this and click on Connect.
5) Drop down window appears saying: "The specified user does not have read, write and append privileges on this network volume. Please connect as a different user or contact your network administrator."
Thing is - I am the admin.
Can't figure out how to rectify this. Have already tried restoring factory settings to Time Capsule but run into same problem.
Any ideas?

Exact same problem. In addition, Time Capsule won't let me create new folders in the root (/data) folder anymore, although I can still read and write files in already existing folders.
I thought it was because I upgraded to Snow Leopard, so I did a clean install of Leopard OS on my Mac Pro with erasing the HDD, but still no luck.

Remote Printing using Time Capsule...? Is it possible?

Hi Guys,
I have successfully set up remote access to my Time Capsule using Finder and 'Connect To Server' option to connect to afp://<MyStaticIPAddress>
This works as a great alternative to shelling out money on a .mac subscription...
Just wondering, since i have a printer connected to the TC via USB, is there any way for me to send documents to that printer when I am away from my local network?
Any help much appreciated,
Thanks in advance.

Hey PuzzleBobble,
Thanks for the help, unfortunately I'm away from my local network and can't get access to Time capsule through airport utility remotely, but will have a play about with some settings tonight when I get home...
I tried the IPP stuff but also getting the message that printer is 'Busy' all the time...
If i manage to figure it out I will be sure to post back here to let you know what I did.
If you get any more info in the mean time that would be great!
Does the printer itself have to have any special features such as print server, or can this all be handled by TC do you think? The printer is just a basic HP PSC1400 All-in-One, but i figured that since i can print wirelessly on home network with it connected to TC, there must be a way to get it to work remotely too...
Regards,
Hugh.

Remote print with time capsule

Hello,
I setup the time capsule so that I have access from remote over the apple-id.
Connection and access to files on the time capsule works very well.
Now I would like to print a document remote over the time capsule.
Is it possible without direct connection of the printer to the time capsule?
The printer got an IP address by the time capsule and when I am not remote it is possible to print via air play.
Thank you!
Regards, PK

Here are some troubleshooting articles. I'd start with Pondini:
http://pondini.org/TM/Troubleshooting.html
http://support.apple.com/kb/PH11194
http://support.apple.com/kb/HT3275 (note - older article)
Have you tried using Airport Utility to see if you can see the Time Capsule?
FWIW - I have 4 Time capsules on an in-house ethernet network and they all work as they are supposed to.
Pjot84 - Is local network hooked directly to the computer? Probably my dense head, but I'm not sure I understand you.

Remote access to Time Capsule won't work

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