Remote App and Home sharing not working

I've had no luck getting either the Remote app or Home Sharing working. I've opened the correct ports, turned on sharing (both home sharing and under the Preferences -> Sharing tab), installed the newest version of iTunes, restarting the computer, iPhone, and router, and I'm still not seeing the iPhone appear under devices nor am I seeing home sharing as an option in the iPhone's iPod app. Any idea?

These cases often end up with the user having some Odd thirdparty firewall or virus scanner try to disable it

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Remote app and home sharing

remote app & home sharing worked on my new iPad (3rd gen) but did not work on my iPhone 4. this went on for a week or so but now both of them (remote app and home sharing) work on my iPhone but stopped working on iPad. I tried re installing itunes to 10.6.1.7 (latest version) with no luck. please help because i prefer using my ipad to control my pc

Be sure that all devices are on the same network.
If apple tv and remote are on same homeshare you should be able to select and control the apple tv from with in the remote app.
If apple tv and the itunes are on the same homeshare the apple tv will see the itunes library (and shared photos) in the computer section.
Additionally if these are all on the same homeshare you should see both the apple tv and the itunes library in the remote app.
hope that helps.

Remote app and home sharing problems

Hi
I have suddenly a problem with my home sharing
Yesterday it all worked fine
On my both devices iphone and ipad, i cant connect anymore to itunes on my mac mini
Itunes home sharing is on
Ipad and iphone it is too
I tried several times turning it of and on, on devices and itunes
No result
I rebooted the whole network and all devices and mac mini
No result
I changed nothing on my network
On mac mini, ipad and iphone, network works fine
Any suggestion
Thanks

Morning fluxxy1245,
If, after setting up Home Sharing, you cannot access your shared iTunes library over your home network from another computer, Apple TV, or iOS device take a look at:
Article: TS2972 Troubleshooting Home Sharing
Have a nice day,
Mario

ITunes 10.6.3 home sharing not working properly

iTunes 10.6.3 home sharing not working properly. I can access with my three ATV2's watch a movie later that same day it tries to access and ATV2 just keeps trying and never gets through to the library. If I restart iTunes its fine then later can't access. I am running iTunes 10.6.3 on a i7 Mac Mini with 10.7.4. Sole job is to be iTunes server and an occasional HTPC with remote buddy running. I disabled remote buddy ajax remote feature, and file sharing is on so I can load new tracks form other macs Thats it, a vanilla install with all updates.. No problem prior but not sure if problem free period was with 10.6 earler versions or 10.5 versions. I update as warnings to do so come up. The remote app has same problem accessing the Home Share. I disabled home sharing on my iPhone and set to access the old method with 4 digit code and sees all the time and will play to my express base stations so seems to be home sharing issue because iPhone apps with home sharing on and ATV2s have issue accessing.
I'm never home but when I am I use this equipment loads and this weekend not reliable at all. I have firewall disabled, and setup is as before and is working fine. I am using Mini by ethernet and using AEBS 1st generation gigabit as router only wired to cable modem and whole house ethernet attached, latest version AEBS gigabit as a wireless bridge and 2 prior version 11n expresses and a 11g express, all expresses are set to wireless off and are connected to ethernet and then to a stereo in 3 different rooms.
I can't be only one. Considering downgrading to last version of 10.5 but not sure how to do this.
How many of you are having trouble?
Any resolutions?
How to report to Apple?
How to downgrade safely? Or is it 10.7.4?

I ran into the specific problem in another thread. There are more than 100 connections from the apple TV's to iTunes. You can do a netstat -a (windows or Mac), and verify the problem. iTunes is smart enough to stop allowing more than 100 connections but stupid to allow the ATV to create so many connections.
Now for what you really want! Set all of your ATVs to wifi only. Even setting the iTunes host to wifi might help also. I think that wifi is more unreliable, and forces connections to drop, keeping the count under 100.
I also turned off ip v6. That could help you also. I originally had problems on a Mac mini, and built a windows 7 box to try to fix the problem. The wifi trick worked on both platforms. Several of us have bug reports into apple. I have a wired house also, and am very angry to NEED to use slow wifi to overcome this problem. The ATV gen 3 has been able to keep up with 1080p over wifi, so it doesn't hurt too much. What really hurts is spending over 40 hours troubleshooting this bug.

Home shareing not working

home sharing not working in version 10.3.6

Home sharing is only supported on version of iTunes that run on OS X 10.5 or later. You could go to the app store and purchase the Mountain Lion update for $19.99, then update iTunes and then it should be easy to set up.

Does Home Sharing not work through a network extender?

Home sharing seems to cut out whenever I get into range of my network extender (Airport Express).
Here's my setup, it's pretty standard: Cable modem wired to Airport Extreme router, which is connected wirelessly to the MBP with my iTunes hard drive. All of this is in my living room.
I use the Airport Express to extend my network into the bedrooms.
Whenever I'm home sharing from my iTunes library on my iPhone, if I walk to my bedroom, it cuts out. It usually crashes the iPod app. If it doesn't completely crash it, I can get it to restart buffering if I walk back to the living room.
Does Home Sharing not work with wireless extenders? Do I have to change something in the set up?

However, when a device goes from being attached to one wireless device to another, there is often an interruption as the device must change the radio connection to the network. There is a brief period of no connectivity (a second or two)
Try starting the share while in your bedroom instead of the living room. I'll bet it works.
Makes sense - so it's a bug in the iPhone OS, that it's unable to recover from temporary interruptions to wifi connection?
However, I'm not so sure. Starting the share in the bedroom works as you suggest (since 4.3.2 - didn't under 4.3.1) - but as soon as you go back to the living room and the iPhone connects to a different base station the music stops playing. Note also that the shared library itself ceases to work. So for example you can't be in one room (on the extender) and add the shared library (without actually playing anything yet) then move to another room (on the base station) and play a track from the shared library. It just plays dead and you have to explicitly reload the shared library to get anything to play.
So is it maybe a bug also with iTunes that it can't keep up with a shared library client moving from one wifi station to another?
How do you report these things to the people that matter by the way?

I have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

i have inserted a disc in my remote disc and it is not working and even i am trying to eject the disc but it is not working ? what to do ?

Would you rather upgrade to windows 8, BlackBerry or Android phones? Do you honestly think those don't have problems?
You waited a lot and chose to buy an early production model. Mistakes happen all the time a factory retools and workers relearn new skills necessary to keep US happy.
Exercise your rights.... Send it back for a new one.
In any case, I feel your frustration. Btw, I love Apple but use a Blackberry

Power button and home button not working and dont have warranty

power button and home button not working and dont have warranty

I had the same problem went to a store and paid $80 to have them replace the cable and it works fine now.

Apple Remote App or Home Sharing won't work on iPhone or iPad with iTunes (Win 7)

Hi,
After I updated my Remote App (version 4.0) on my iPhone 5 (iOS 7.0.3) and iPad-3rd generation (iOS 7.0.3) and updated my iTunes (Version 11.1.3.8) on Win 7, I no longer can get Apple Remote App to work or my Home Sharing to work with Music/Videos for shared library.
I've followed every step in troubleshooting for Remote App (http://support.apple.com/kb/TS1741) with system requirements, proper iTunes settings, Home Sharing setup, Network connections, restarting the network router, and checking firewall settings. I've also done every setp in troubleshooting for Home Sharing (http://support.apple.com/kb/TS2972).
I've done multiple combinations of signing out on both iDevices and iTunes with Home Sharing, turning them on in different orders, closing and re-opening the apps and iTunes, restarting the iDevices and my computer. No matter what I do, nothing works.
I've even tried taking my computer and iDevices with me to different routers (work, home, friend's house, etc.) to see if it was a router problem, but no matter what I do it will not work. I am looking forward to getting an Apple TV soon, but if these problems persist, the outcome of that possibility is unlikely.
Are any of you experiencing problems like this? I could really use some help.
Thanks for all your support.

I just ran iTunes Diagnostics (Help --> Run Diagnostics... --> "Check" Network connectivity tests).
I found this:
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
I checked my Firewall settings (Windows Security Essentials) one more time, and it IS enabled for Home/Work (Private) and Public.
I think I'm going to uninstall and reinstall iTunes and see if that helps.

Home Sharing not working between wireless PC's / devices and ethernet wired PC's on the same router.

Home Sharing is not working between wireless PC's / devices and ethernet wired PC's on the same router. I installed a new Verizon FIOS ActionTec MI424WR GigE wireless / ethernet router, replacing the original FIOS router. With the old router Home Sharing worked fine across and among all iOS and Windows wired and wireless devices. With the new router Home Sharing works between and among the Wired PC's but not between the wired PC's and the Wireless connected PC's or iOS devices. Home Sharing also works between and among the wireless connected PC's and iOS decices but not between them and the wired PC's.
Only the router was changed. No changes were made to any of the devices except all were updated with the latest version of iTunes 10.7.0.21 and the iSO devices were updated to iOS vrsion 6.01. Three PC's are wired and all are running Windows 7. There also is a Windows Home Server connected to the router by ethernet port. It does not run iTunes but does provide WebDAV services to my iOS devices. This works fine. Two PC's are wireless, one running Windows 7 and one running Windows 8. All of the PC's are connected to the same (new) router via it's ethernet ports and it's wireless access point. Two of the wired PC's are connected via a high-speed ethernet hup that is connected to the router (Home Sharing works fine between the two PC's on the hub and the PC on the router). All wired and wireless devices on the router are visible and members of the router's Home/Office virtual network.
All of the PC's are visible in the Windows network and all shared files are accessable from all PC's, both wired and wireless.
Obviously the router seems to be the issue, something between the ethernet and the wireless access point components. I checked the settings and found nothing that would prevent Home Sharing between the wired and wireless devices. There is no setting that isolates the wireless network. I have done the following:
Read the router user manual and checked all the settings
Rebooted the router and tested.
Turned off the router's firewall and tested.
Home Sharing is turned on all the devices and all use the same Apple ID.
Restarted iTunes and tested.
Verified iTunes is "Allowed" in each PC's firewall.
Again, I can Home Share between the two wireless PC's but not between either of the wireless PC's and any of the wired PC's. I can Home Share between my iPads and iPhones and either of the two wireless PC's but not with any of the wired PC's. I can Home Share between any of the wired PC's but not between any wired PC and a wireless PC or iOS device.
I hope someone may have had a similar problem and has a fix suggestion. I'm stumped! I have a;so contacked ActionTec and awaiting an answer.

Solution from ActionTec is:
Log into your router.
Click the Advanced icon
Cclick Yes
Click on the IGMP Proxy
Select Disable
Click Apply

Home sharing not working between itunes and apple tv, I've read all help articles I could find... still nothing

Hey there!
Here's every detail of the problem:
1- My iTunes (10.5.2) doesn't give me any options for apple tv in any menu. Some troubleshooting article I remember said something like «go to Settings - Apple TV - Always Search for Apple TVs» or something like that, yet my itunes settings have NOTHING for Apple TV.
2- Following all setup instructions and usual troubleshooting solutions, i KNOW that all options and settings available to me are set correctly and everything should work normally, yet my iTunes shows no recognition of my Apple TV AND my Apple TV «Computers» menu is nothing but a «Home Sharing is turned on, make sure that all Home Sharing devices are using the same Apple ID account» message.
3- Of course, yes, all my devices ARE setup with the same Apple ID account, with Home Sharing turned on everywhere. Also I'm not using a Firewall, and none of my devices have any trouble connecting to my one and only router, all at once.
So I figure the main problem is my itunes acting like Apple TV doesn't exist. Any ideas/solutions?
Thanks in advance.

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Home sharing not working between mac and pc, but it is fine between mac and mac. Help!!!

Good Evening Dear Gurus,
Hi, I am writing this to ask for help regarding home sharing. Yes I do know they are several threads out there that already explains or rather given solution on how to tackle this problem. BUT the my problem is rather different. I am no computer expert myself, so here is the problem, apparently MY MAC can home share with another MAC, but both of this MAC cannot home share with the PC.
Does anyone encounter this kind of problem before? Can anyone help a poor guy out? Thanks in advance. love to hear from the community soon!
Thanks!

Sharing Stopped working again over night.
I went to Apple Support Artical TS2972
As soon as I did this Home Sharing started working
http://support.apple.com/kb/TS2972
Firewall Section
5. Check Firewall Settings
If you have a firewall enabled in your router or computer, make sure that the firewall is not blocking communication between your computers. Home Sharing uses TCP port 3689 and UDP port 5353 to communicate with shared iTunes libraries.
In addition, Apple TV and Mac computers will use port 123 to set the time automatically. Incorrect date and time on either the computer or Apple TV can cause errors for Home Sharing and connections in general.
If you are unsure whether your router has a firewall or the required ports open, test additional devices or another network to help isolate the issue. If the devices tested work on another home network, it is your router or network configuration.
For Mac OS X, you don't have to edit the port addresses, but make sure the firewall in Apple () menu > System Preferences > Security > Firewall are not set to:
Block all incoming connections
Allow only essential services
If you use another security/firewall software on your computer or router, follow this article or contact the manufacturer or check the documentation on how to open TCP ports 123 and 3689 as well as UDP ports 123 and 5353.
It made sense to me, but its still puzzling me after restarting a router would (in my first attempt) resolve the issue for a day. This this time I applied the port forwarding TCP and UDP ports and saved the settings in the DLink DIR-655 and both my iPad2 and iPhone 3GS were now again finding the share. My ATV2 is also now accepting the Share.
Tommorrow will be the true test.

Home sharing not working after update to iTunes 12.1

recenty updated iTunes to 12.1.0.71 64 bit for windows 8.1, and home sharing no longer works with my apple tvs. i have an apple tv 2 with software 7.0.3(6917) and an apple tv 3 aalso on 7.0.3(6917). I have tried the usual troubleshooting. Restoring, restarting, reinstalling itunes, made sure all the neccessary ports are open both on my router and firewall. Still not working. I would appreciate any help.

I have similar issue and already opened another thread for it...no reply so far. So I'll give it a try in here.
I'm using a Mac Mini (Mid 2010) with 4GB RAM, Yosemite 10.10.2.
The Mac is connected by cable to a Gbit Ethernet network switch.
I hope the following drawing helps to understand the network environment:
Mac <--> Switch_1 <--> Switch_2 <--> Fire TV
Switch_1 <--> WLAN Router AVM Fritz!Box 7270 <--> 30MBit Internet connection
The Mac and the Fire TV (running AirPlay server App) are both connected by Ethernet cable, but to different switches.
No WLAN enabled on Fire TV.
The WLAN router is the DHCP server.
For sure the remote App is running on an iPad (2) which is using WLAN.
All network addresses are in same network and were provided by same DHCP server (running on WLAN router).
All my music and internet radio is coming from the Mac.
I use remote app (latest version from Appstore) on the iPad to connect to iTunes 12.0.1.26 running on my Mac.
In iTunes I selected the Fire TV as AirPlay receiver.
Fire TV is playing all music through my AV receiver.
This is working perfectly fine except one issue which exists since update to Yosemite 10.10.0.
It remained same with Yosemite 10.10.1 and 10.10.2.
My problem is that I need to enable WLAN (wireless) on my Mac since update to Yosemite.
When I disable WLAN remote app does not find my media library anymore and iTunes is unable to connect to the Fire TV.
When I re-enable WLAN, everything is working fine again.
Remember, all devices except the iPad are on a cabled 1Gbit Ethernet.
Before updating to Yosemite I did not need WLAN.
Any idea what's causing this? IP traffic routing issue?
Usually, when I disable WLAN on the Mac, it continues to run for 1 or 2 days where the iPad has no problem to find and connect to the media library.
After a while. running with WLAN disabled, my iPad is not able to "see" the iTunes media library asking me to enable home sharing.
When I check on my Mac, home sharing is enabled.
I then disable and re-enabled home sharing in iTunes and after doing so my iPads is able to "see" the iTunes media library but it cannot connect to it.
I checked routing and arp tables on the Mac but everything looked fine, routing through the Ethernet interface.
I used "fing" on the iPad to see which devices are online and "fing" on my iPad was only aware of the Mac Ethernet interface. No entry for the disabled Mac WLAN interface.
I checked on the WLAN router and ensured that both Mac interfaces have unique host names (aliases) on the router.
To be sure everything is refreshed I rebooted the router.
No change, my iPad was able to find the iTunes media library through home sharing but was unable to connect to that media library.
So I enabled WLAN on the Mac and immediately my iPad could connect to the iTunes media library.
Weird...
Only mitigation I found so far is to re-enable the WLAN on the Mac.
So I assume something is broken in Yosemite / iTunes 12 home sharing.

Home Sharing not working

I have a macpro and a macbook pro, home sharing no longer works on either computer since upgrading to itunes 10.4 Home sharing shows up on the left hand side of itunes under 'shared' and when I click on it says 'loading xxxxxxxx's music' but after minute or two, nothing happens.
I've never been able to get home sharing to work via my macpro to share my macbook pro's music, which has been frustrating, but now it's not working via the macbook pro either.
I've tried everything, turned it off, restarted, checked firewalls, router, airport connections... the lot! I can share my screen and use back to my mac no problem.
Anyone having a similar situation? I rely on it on a regular basis as I work in music so need to copy tracks back and forth.

I've been having the same problem. Two macbook pros with lion and itunes 10.4 and a first gen apple tv...nothing shares anymore. I don't even get to the "loading music" part because as soon as I click ok for home sharing, nothing even shows up. My apple tv doesnt even show up on either one of the macbooks and i remember like a week or two ago, it was working fine because the option for airtunes (playing my itunes thru apple tv speakers) was available then. Now, nothing. No airtunes, no libraries, no apple tv, not even the sharing list on the side shows up anymore

Upgraded itunes to 10.7 and home sharing stop working

I upgraded itunes to 10.7 and home sharing on the Apple TV stopped working. That is why I bouught it. Is that it? Is it now a boat anchor?

Hello tollgater,
Thank you for using Apple Support Communities.
If home sharing is not working take a look at this article. It has information for iOS and OSX.
Troubleshooting Home Sharing
http://support.apple.com/kb/ts2972
Have a nice day,
Mario

Remote App and Home sharing not working

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