Remote App and iTunes wont work! Please help.
I am having a really hard time making the remote app work with my HP laptop. I have a Mac that connects flawlessly through my remote app but the HP just wont see my phone. I have done everything possible with firewall settings but still can not connect. Please advise on what I might be doing wrong.
Usually when this happens either quicktime is not installed properly OR you have the Qoologic adware on the PC.
So first we will scan the system for adware. A good program for catching the Qoologic adware (Which affects iTUnes) is Ewido. You can download and install it here http://www.ewido.com Just scan the system and if it finds adware, have it remove it.
Similar Messages
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i have a seagate 1tb hard drive and a 16gb memory stick, how do i transfer avi files from one to another as the click drag and drop wont work, please help?
Greetings,
What happens when you drag it?
Make sure the drive you are moving the files to has enough available space to receive the file:
Click on the movie file and go to File > Get Info and note the "size"
Check the drive to which you are moving the file to make sure it has enough available space: https://idisk.me.com/madisonfile-Public/web/finder-drive-available-space-and-for mat.html
Also note the format of the drive you are copying too. If it is not Mac OS Extended or FAT (not recommended unless you are taking it to a windows computer) then that may be the issue.
Hope that helps. -
Itunes wont work please help me
My itunes wont update because of the quicktime how can i fix it???
Usually when this happens either quicktime is not installed properly OR you have the Qoologic adware on the PC.
So first we will scan the system for adware. A good program for catching the Qoologic adware (Which affects iTUnes) is Ewido. You can download and install it here http://www.ewido.com Just scan the system and if it finds adware, have it remove it. -
PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!
An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer: Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support -
I updated my itunes and now every time i try to play a song 'internal error' shows up and itunes quits. Please help me....
Hi Dance4Life85!
I have a couple of troubleshooting suggestions for you regarding this issue. First, I would suggest that you reinstall iTunes, according to the instructions in this article:
OS X Mountain Lion: Reinstall apps that came with your Mac
http://support.apple.com/kb/PH11201
To reinstall iTunes, download it from the Apple Downloads website.
Apple Downloads website
Note that all you will need to do is download iTunes and install it again, it will install over the version that is on your computer right now without issue. If your issue persists, you may want to see this article about troubleshooting third-party plugins for iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/TS3430
Lastly, if neither of these resolve the issue, then you may need to recreate your iTunes library. More information on this can be found here:
iTunes: How to re-create your iTunes library and playlists
http://support.apple.com/kb/HT1451
Thanks for being a part of the Apple Support Communities!
Regards,
Braden -
I'm trying to use as an ipod. Today when after I updated it, it is stuck with a picture of a plug, an arrow, and itunes logo. Please help. I've tried resetting. Thanks
Did you try to restore it with itunes it should work then.Or try and reset it by going to settings/general/reset. If it doesn't work than go to apple some time and tell them about the error if they don't fix it than I am confused and have no clue what to do.
< Edited By Host > -
i can't use indesign since upgrade, it keeps asking me to upgrade java which I have done and still wont open please help me i have a deadline
DL the SE 6 JRE from http://support.apple.com/kb/DL1572.
27" i7 iMac (Mid 2011) refurb, OS X Yo (10.10.1), Mavs, ML & SL, G4 450 MP w/10.5 & 9.2.2 -
can not pair my itouch with my mac book pro version 10.6.6 .. it seems that maybe my itouch is having trouble connecting as my mac seems to pair, then waits for my itouch and it never works. please help!!
I am not certain this will fix your problem but I suggest you assign the printer a static IP address.
Using the printer's front panel, select Menu > Network > WLAN > TCP/IP > Boot method, and change it to "static". Provide a static IP address that is on your LAN's subnet.
For example, if you are using an AirPort Extreme, you might give it an IP address of 10.0.1.100. If you are using a Netgear or Linksys router that defaults to issuing 192.168.x.x addresses, you might give it an address of 192.168.1.100. That way, the printer will always "reside at the same address" on your network. If your router has the ability, you should reserve that address so that the router does not attempt to assign it to another DHCP device.
Then, go to System Preferences > Print & Scan, and delete your existing printer with the "–" (minus) button. Add it again, using the "+" (plus) button. In the window that appears, select the IP pane, and from the Protocol menu select "Line Printer Daemon (LPD)". In the Address field type the IP address you gave your printer.
If all goes well the "Pring Using" field will detect the printer at that address and automatically select the appropriate driver. You will see something similar to the following screenshot ("name" can be whatever you decide, and "location" is optional):
Click Add, then you can close System Preferences.
There are other possible reasons your printer is "not responding" which could include wireless interference from competing wireless networks, but try this "static IP" method first. It should mitigate the problem. -
hi there
i have just bought a new laptop and have installed itunes onto it but i am worried that if i plug my iphone into it, that i will loose all my apps, contacts and photos!!
please help!!I will try and be helpful unlike the the first two posters!!
When you say installed iTunes I am guessing that its just the program and not your old library? in which case when you connect your iphone you will get a message warning you that you will be replacing the data on the iphone with the library on the new laptop i.e. an empty itunes.
If this is the case what you need to do is on your old laptop,
1: open itunes and go into preference/settings and go to advanced and make sure that consolidate and keep organised are checked.
2: Then go to file and click consolidate library.
3: close itunes and then go to start and open "My Music" folder.
4: Drag the iTunes folder out of My music and put it on an external drive or network the 2 laptops.
5: on the new laptop open "My Music" folder and drag out to the desk top the itunes folder
6: from the external drive or network drang and drop the old iTunes library into the "My Music" folder on the new laptop.
now close it and restart iTunes and your old library should be visable and when you connect your iphone it will identify its the correct library to sync with. -
I cant re-store my iPhone through the iTunes. Message which comes up says' the iPhonw could not be restored. An unknown error occurred (21). i tried all the options and nothing seems working. please help
Hi chiekoo,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/ts3694#error21
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
Best of luck,
Mario -
My iTunes library no longer appears in my remote app. I know it is not a Home Sharing issue because the library is linked to my Apple TV. However, it won't appear in my remote app on my iPhone 6 or my iPad Air. Hasn't worked since the update to iTunes 12.
I’ve been researching similar issues for the better part of a week. Bottom line: Cycling power (unplugged for 30 seconds+) on my Airport Extreme (not necessarily my Verizon FIOS broad and router) solved the problem for me.
Here are the issues I was trying to fix (similar to others on the board):
1) Airplay stopped working at some point in recent time. The icon disappeared from my iOS devices when they were in my home network
2) Apple Remote App for IOS stopped working on my iPhone 5 (IOS 8.1) and iPad Air (IOS 7)
As noted by others, my iTunes home sharing continued to work, and I was able to stream music, movies, etc. to my two Generation 2 Apple TVs
Over the last few days, I tried the following:
a) Cycling power on my ActionTec router
b) Upgrading my iPhone to iOS 8
c) Reseting my apple TVs
c) Restoring one of my gen 2 AppleTVs to factory original settings
d) Hard resets on my iOS devices (iPhone, iPad Air)
e) Uninstalling the Remote App from my iPhone and reinstalling it
f) Turning off Home Sharing, and turning it back on again
Most of the reports I found on this board while researching the issue correlated the above loss in functionality with the iOS 8+ upgrade and/or the recent upgrade to iTunes 12. That could be the case for many, but it was not the case for me. Whatever it was, the issue was resolved when (and only when) I cycled power on my Airport Extreme.
I had my airport extreme set to automatic updates, so I’m not sure if/when Apple pushed out an update in the recent pass that caused the functionality to be lost.
Hope this helps!
P.S. Is there any place I can see when Apple last pushed out an update to Airport Extreme? -
All seemed to be going well until - the updates.
Now my iphone will not recognize my itunes libraries. I deleted the library link from the iPhone remote app and even told itunes to forget all remotes. Back to my iphone to set up as a remote - again. The iphone generates the 4 digit code, itunes even recognizes the iphone, allows me to enter the code, and returns the screen that I can now start using the iphone as a remote. --- Back to the iphone - and the remote app can "find the library" - What gives? Help
<edited by host>Revelation, do you mean complete restore of the iPhone and all contents thereof? Or the Mac?
I have deleted the application "Remote" from the iPhone, and I have re-installed it. Each time the application will work for a limited time, and then it loses the ability to locate the library.
I continue to suspect IP addresses as the source of the problem, and wonder if the addresses must be static on both devices in order for them to maintain a connection. However, I find it odd that iTunes can register the presence of the iPhone enough to list it in the "devices" pane (therefore, I assume that the two devices are communicating over my network) but then the iPhone fails to locate the iTunes library.
Other applications (Briefcase Lite, for example) seem to be able to conduct over-the-network business without difficulty. -
Remote App and iTunes not syncing
I'm trying to get the Remote.app and the iTunes DJ to sync so that I can control my computer library from iPod Touch. However, the icon for remote does not appear in the iTunes tray under my iPod in "Devices." How can I fix this?
For starters it is a 2.2 version iPod (volume rocker version) and I have the 3.0 firmware on it. My iTunes is the current 8.2 version. I also already have "Look for iPhone and iPod Touch Remotes" checked in my preferences in iTunes. I do have a wireless connection and both my laptop and iPod are connected to it properly. My iPod was connected before, but accidentally. I removed another computer from the library list and now it won't connect.Have had the exact same problem since the last iTunes update came through. remote worked just fine before that.
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Appletv remote app and airplay not working with iphone 4S
I have the latest appleTV. I have the remote app loaded onto my ipad3 and iphone 4S. The app is not working with iphone 4S, nor do I get the airplay icon, hence I can't mirrior my phone on appleTV. It used to work. I have deleted and reloaded the app, and still nothing. It worked fined until a month ago or so. I have enabled home sharing.
The app and airlplay are working just fine with the ipad3. I have the ipad and appleTV hooked up to my router using 5Ghz, and the iphone only connects to the 2Ghz network on the same router. I don't think this is the issue, because it worked before.
Also, when I click on the remote app on the iphone, to add an itunes library, a code pops up on the phone, which I enter into itunes on my Win7 PC. Nothing seems happed on the computer when I enter the code. Could this have anything to do with recent appleTV or itunes updates? Any possible solutions?It seems like I am having the same problem.
I have the latest AppleTV 1080, imac 27", ipad, ipad2, 2 iphone 4, all with the latest iOS. After I have the AppleTV connected, a few problems showed up:
(1) ipad plus iphones cannot airplay photo to AppleTV. After the play button and the grey screen displayed "the playing msg on AppleTV", nothing happened. it is the same for ipad/iphone.
(2) iMac not Airplay to AppleTV
(3) Airplay Mirroring not working
The following are done:
- Home sharing enabled
- To test the devices are connected. I set a passowrd for Airplay and the ipad/iphone both requested for it so they are network and devices are ok
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