Remote app and last version

The newest update of Apple's Remote app requires iOS 7.1 but my iPhone 5 is on 7.0.x.  However iTunes insists on installing the new version, even though it is incompatible, and it predictably crashes.  I can download the last compatible version via the App Store app on the iPhone 5.  But the next time I sync in iTunes it overwrites it with the incompatible version.   I'd like to keep the newest version in iTunes because my iPad is on iOS 8.
What's the recommended course of action here?

The first part of your response helped a lot, thanks. (Though you meant 7.0.x version, not 7.1 v).
It's such a chore to have to avoid updating all apps.  iTunes should allow apps to update (for devices on newer iOS versions) but never overwrite existing apps (already on a device) if the version of the newer app in iTunes is newer than the compatible version for that device.
Alternately it should allow you to either a) keep multiple versions of apps in iTunes and install them on appropriate target devices as you would install an iPhone and iPad only version of an app separately, or b) designate certain apps as excluded from further updates.
But dealing with reality, I do want the newer version on the iPad if possible. It's currently already installed there.  The question I now have is, if you have to manually transfer purchases to get the copy of the app on the device back over to iTunes, if the iTunes version is now the older version, why would synching the iPad (with the newer version) transfer those purchases back to iTunes?
BTW, Apple's Podcasts app is also a culprit.

Similar Messages

  • Remote App and iTunes not syncing

    I'm trying to get the Remote.app and the iTunes DJ to sync so that I can control my computer library from iPod Touch. However, the icon for remote does not appear in the iTunes tray under my iPod in "Devices." How can I fix this?
    For starters it is a 2.2 version iPod (volume rocker version) and I have the 3.0 firmware on it. My iTunes is the current 8.2 version. I also already have "Look for iPhone and iPod Touch Remotes" checked in my preferences in iTunes. I do have a wireless connection and both my laptop and iPod are connected to it properly. My iPod was connected before, but accidentally. I removed another computer from the library list and now it won't connect.

    Have had the exact same problem since the last iTunes update came through. remote worked just fine before that.

  • Remote app and home sharing

    remote app & home sharing worked on my new iPad (3rd gen) but did not work on my iPhone 4. this went on for a week or so but now both of them (remote app and home sharing) work on my iPhone but stopped working on iPad. I tried re installing itunes to 10.6.1.7 (latest version) with no luck. please help because i prefer using my ipad to control my pc

    Be sure that all devices are on the same network.
    If apple tv and remote are on same homeshare you should be able to select and control the apple tv from with in the remote app.
    If apple tv and the itunes are on the same homeshare the apple tv will see the itunes library (and shared photos) in the computer section.
    Additionally if these are all on the same homeshare you should see both the apple tv and the itunes library in the remote app.
    hope that helps.

  • Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2

    Remote App and Desktop RDP client never succeed to logon the RDS gateway server running Windows 2012R2
    1. Client Os : Windows 7 Pro
    2. Server OS : Windows Server 2012R2 with RDS broker and RDS Gateway server with 3.part Certificate  with friendly name sky.mti-itservice.no activated.
    The  main problem is following: The RDP logon session never ends
    Any ideas ?
    Regards
    Kenneth Knudsen
    Email : [email protected]
    mvh Kenneth Knudsen MCSE 2003 HP ASE

    Hi Kenneth,
    Here for your case suggest you to configure RDP session time limit so that your user can disconnect\log off once the specific time limit reached.
    You can setup the session time limit in different method.
    1. Open the Server Manager, select Remote Desktop Services.
    2. In Remote desktop Services, in right side you can drop down to collections.
    3. Select the collection which you want to edit the settings.
    4. Under collections Properties, select Task and then Edit Properties.
    5. In Properties dialog box, select Session.
    6. You can find all thetimeout settings under session collection properties; edit according to your requirements and then OK. 
    And apart also by group policy setting as below.
    Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits 
    User Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Session Time Limits 
    -  Set time limit for disconnected sessions
    -  Set time limit for active but idle Remote Desktop Services sessions
    -  Set time limit for active Remote Desktop Services sessions
    -  End session when time limits are reached
    Please check which setting suitable for your environment and you can apply for your case.
    [Forum FAQ] Restrict number of Active Sessions in RDS 2012 and 2012 R2
    https://social.technet.microsoft.com/Forums/en-US/00c2252b-8ec0-489f-8da2-07a434a9b5a2/forum-faq-restrict-number-of-active-sessions-in-rds-2012-and-2012-r2?forum=winserverTS
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    TechNet Community Support
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Remote App and Desktop Login Does NOT work

    Hello there,
    I have an easy one for you all.  I am running Windows Server 2012 R2 Datacenter off a server at a university.  This server is only intended to be shared with ~10 people doing various tasks like using programs installed and storing data.  As
    of now, I only have been able to do RDP from home with it.  Having tried to setup remote app and desktop, it only works on the server itself and not on other computers, both on the same subnet and a completely different IP address altogether.  Let
    me break down my questions:
    1.  Though the security certificate is  installed in Trusted Root Authorities, but the site is only trusted on the server and not on any of the other computers.  How do I get the others to trust it?
    2. Number 1 except this occurs in the Remote Desktop and App window as well.
    3. Adding users would be under active directory administrative center-->[my server]-->Users-->Add  right?  I guess I cannot play with 'User Accounts' in control panel anymore.
    Any help would be appreciated.  Also, if anyone thinks I am better off doing other things like virtual desktop, then I am all ears.  I just want to keep things as simple as possible.
    Regards,
    Ben

    Hi,
    Firstly, how to you reach the server from Internet, via host name, public IP address or VPN?
    If you need to remote to the server via host name, can you nslookup the host name and get the correct public IP address of it?
    Do you install the AD DS role on the server? Please let us know if you need the active directory environment.
    Thanks.
    Jeremy Wu
    TechNet Community Support

  • Ipod remote app and apple tv sync vs. stream problem

    Have been using ATV 1st gen streaming from a shared itunes library for some time.
    Now I want to use the ipod remote app and can make it work only if I sync content to the ATV. If I stream content to the ATV, the remote app says there is no content.
    However, I can see (on my tv) and play the sync'd content using the white plastic remote.
    *Does this mean the remote app works only with synced (not streamed) content on ATV 1st gen?*
    (all itunes and ATV software is the latest)
    Thank you.

    Connect your Remote App to your PC/Mac
    Select Song
    Select Play
    Tap Full Screen icon(Album ARtwork)
    Select "AirPlay" button
    Selcect your ATV as the only Speaker
    This way you can stream content to your ATV
    This works with ATV II Aswell
    I have both and could not stream FROM ATVII to my MAC/ATV I
    But using MAC/PC as source and ATV as speaker makes it work fine with unsynced content

  • Iphone remote app and itunes

    All seemed to be going well until - the updates.
    Now my iphone will not recognize my itunes libraries. I deleted the library link from the iPhone remote app and even told itunes to forget all remotes. Back to my iphone to set up as a remote - again. The iphone generates the 4 digit code, itunes even recognizes the iphone, allows me to enter the code, and returns the screen that I can now start using the iphone as a remote. --- Back to the iphone - and the remote app can "find the library" - What gives? Help
    <edited by host>

    Revelation, do you mean complete restore of the iPhone and all contents thereof? Or the Mac?
    I have deleted the application "Remote" from the iPhone, and I have re-installed it. Each time the application will work for a limited time, and then it loses the ability to locate the library.
    I continue to suspect IP addresses as the source of the problem, and wonder if the addresses must be static on both devices in order for them to maintain a connection. However, I find it odd that iTunes can register the presence of the iPhone enough to list it in the "devices" pane (therefore, I assume that the two devices are communicating over my network) but then the iPhone fails to locate the iTunes library.
    Other applications (Briefcase Lite, for example) seem to be able to conduct over-the-network business without difficulty.

  • IOS Remote App and ATV2

    I cannot get the iOS remote app to connect to my Apple TV2. It connects just fine to the iTunes libraries on my network, but from three different iOS devices I get the same error. The app sees the ATV2 and tries to connect, but fails. The odd thing is, it used to work flawlessly. I hadn't used the app for a month or so and now its not working. I've tried resetting the apple TV (both power cycle and full settings reset) as well as rebooting the router and the iOS devices. I reinstalled the remote app as well. The weird thing is, I can airplay mirror to the ATV2 fine, just the remote app fails. The error message I receive after sitting at the "Connecting to Apple TV" screen is as follows:
    "Remote can't connect to your iTunes library. Check your network settings and try again.
    I have no idea what changed in my set up, perhaps a software upgrade screwed something up but I'm at a loss I've tried everything. The ATV2 is running 4.4.4, the iOS devices are all up to date running latest remote app.
    I Apple TV can access my iTunes libraries fine as well.

    Mar 30, 2013 11:31 AM Recently purchased new AirPort Extreme.  The wifi network works fine and all is well.  The issue is I can not connect my Remote app with iTunes or my Apple TV. - I have rebooted my AP Extreme as well as my AP TV and my PC. - I have logged out of Home Sharing and logged back in. - On my iPad or iPhone I add Library and receive a Passcode, I enter in the PC into iTunes and I receive an error message "The passcode you entered was incorrect. Please try again"  I receive this error when entering all my idivices. - I have deleted the Remote App and reinstalled it, but continue to receive the same error message. - All soft ware on all divices are current. - I have diabled my firewall. Who has any ideas?  Thanks MacBook Air, iOS 5.1.1

  • Unable to see Remote App and Desktop Connection in Group Policy Management Editor

    I am unable to see the Remote App and Desktop Connection in Group Policy Management Editor on my 2012 R2 DC. I am therefore not able configure the connection URL in Access RemoteApp and desktops in our Windows 8.1 client environment.
    Within the Group Policy Under User Configuration, Administrative Templates, Windows Components all I see is:-
    RD Gateway
    Remote Desktop Connection Client
    Remote Desktop Session Host
    But NOT
    Remote App and Desktop Connection
    Which I need. Is there anyway of adding this?

    > I am unable to see the Remote App and Desktop Connection in Group Policy
    > Management Editor on my 2012 R2 DC. I am therefore not able configure
    > the connection URL in Access RemoteApp and desktops in our Windows 8.1
    > client environment.
    http://gpsearch.azurewebsites.net/#8113
    Do you use a central store for ADMX? Is this central store out of date?
    (Means "still contains ADMX from W7/2008R2")
    Martin
    Mal ein
    GUTES Buch über GPOs lesen?
    NO THEY ARE NOT EVIL, if you know what you are doing:
    Good or bad GPOs?
    And if IT bothers me - coke bottle design refreshment :))

  • Apple Remote App and iTunes

    Hi
    I've got the latest software on iTunes and my Remote App for iPhone and iPad.  I've noticed from tint to time that when selecting the source in the Remote App (I.e. whether to play music / films etc from iTunes or my AppleTV I notice the icon for iTunes DJ appears (icon is several CDs stacked on each other).  This only appears very occasionally and I have no idea what triggers its appearance.  I would have though it should appear there all the time. 
    Anybody have any clues as to what is happening and why?
    Thanks

    Hi,
    I have had and fixed a similar issue;
    Setup;
    Linksys ADSL router/model (4 port wired and wireless)
    LAN Network = 192.168.0.x
    Mac Mini wired into the router (on same LAN)
    Airport Express wireless (driving my stereo speakers and acting as a wireless client on the same LAN)
    Apple iPhone 3GS wireless with Apple Remore app
    iTunes 9.blah (last 9.x version before 10 havent upg yet, iTunes all configured to use airtunes, remote speakers and remote app etc)
    Now It will all work fine and dandy at first then if i stop itunes (and the remote app disconnects) after a while (5 to 10 mins) the mac goes to sleep to save power.
    The mac doesnt wake up again to accept the connection from the remote app.
    So I found an apple support article (cant find it now) that suggested that I set the "wake on lan" feature, this wakes the mac and itunes if the mac has slept. Its in the system preferences / energy saver (its something like "wake on lan" or "wake on network")
    This fixes it for me.
    Cheers

  • X11 remote app and XQuartz and xterm Xt error: Can't open display: %s

    Hi
    I have Snow Leopard  (10.8.4) and XQuartz on it I need to run X11 remote app on redhat.
    On local host echo $DISPLAY shows /tmp/launch-d33HNb/org.macosforge.xquartz:0
    When i do ssh -X (or -Y) [email protected] and try to run xterm i got:
    xterm Xt error: Can't open display: %s
    xterm:  DISPLAY is not set
    the sshd_config on remote host has
    cat /etc/ssh/sshd_config | grep X11
    #X11Forwarding no
    X11Forwarding yes
    X11DisplayOffset 10
    #X11UseLocalhost yes
    Question is do i need to set up DISPLAY variable on remote host?
    If yes which display number do i choose?
    if i do export DISPLAY=<my mac ip>:10.0 or export DISPLAY=<my mac ip>:0.0
    i still have message xterm Xt error: Can't open display: %s
    Maybe this will help also
    ssh -v -v -Y [email protected]
    OpenSSH_5.9p1, OpenSSL 0.9.8x 10 May 2012
    debug1: Reading configuration data /etc/ssh_config
    debug1: /etc/ssh_config line 20: Applying options for *
    debug1: /etc/ssh_config line 53: Applying options for *
    debug2: ssh_connect: needpriv 0
    debug1: Connecting to 172.20.0.12 [172.20.0.12] port 22.
    debug1: Connection established.
    debug1: permanently_set_uid: 0/0
    debug1: identity file /var/root/.ssh/id_rsa type -1
    debug1: identity file /var/root/.ssh/id_rsa-cert type -1
    debug1: identity file /var/root/.ssh/id_dsa type -1
    debug1: identity file /var/root/.ssh/id_dsa-cert type -1
    debug1: Remote protocol version 2.0, remote software version OpenSSH_4.3
    debug1: match: OpenSSH_4.3 pat OpenSSH_4*
    debug1: Enabling compatibility mode for protocol 2.0
    debug1: Local version string SSH-2.0-OpenSSH_5.9
    debug2: fd 3 setting O_NONBLOCK
    debug1: SSH2_MSG_KEXINIT sent
    debug1: SSH2_MSG_KEXINIT received
    debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha256,diffie-hellman-group-exchange-sha1,diffie- hellman-group14-sha1,diffie-hellman-group1-sha1
    debug2: kex_parse_kexinit: [email protected],[email protected],ssh-rsa,[email protected],[email protected],ssh-dss
    debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blow fish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected]
    debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blow fish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected]
    debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96
    debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,[email protected],hmac-sha2-256,hmac-sha2-256-96,hmac-sha2-512,hmac-sha2-512-96,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96
    debug2: kex_parse_kexinit: none,[email protected],zlib
    debug2: kex_parse_kexinit: none,[email protected],zlib
    debug2: kex_parse_kexinit:
    debug2: kex_parse_kexinit:
    debug2: kex_parse_kexinit: first_kex_follows 0
    debug2: kex_parse_kexinit: reserved 0
    debug2: kex_parse_kexinit: diffie-hellman-group-exchange-sha1,diffie-hellman-group14-sha1,diffie-hellman-g roup1-sha1
    debug2: kex_parse_kexinit: ssh-rsa,ssh-dss
    debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blow fish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected]
    debug2: kex_parse_kexinit: aes128-ctr,aes192-ctr,aes256-ctr,arcfour256,arcfour128,aes128-cbc,3des-cbc,blow fish-cbc,cast128-cbc,aes192-cbc,aes256-cbc,arcfour,[email protected]
    debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96
    debug2: kex_parse_kexinit: hmac-md5,hmac-sha1,hmac-ripemd160,[email protected],hmac-sha1-96,hmac-md5-96
    debug2: kex_parse_kexinit: none,[email protected]
    debug2: kex_parse_kexinit: none,[email protected]
    debug2: kex_parse_kexinit:
    debug2: kex_parse_kexinit:
    debug2: kex_parse_kexinit: first_kex_follows 0
    debug2: kex_parse_kexinit: reserved 0
    debug2: mac_setup: found hmac-md5
    debug1: kex: server->client aes128-ctr hmac-md5 none
    debug2: mac_setup: found hmac-md5
    debug1: kex: client->server aes128-ctr hmac-md5 none
    debug1: SSH2_MSG_KEX_DH_GEX_REQUEST(1024<1024<8192) sent
    debug1: expecting SSH2_MSG_KEX_DH_GEX_GROUP
    debug2: dh_gen_key: priv key bits set: 110/256
    debug2: bits set: 492/1024
    debug1: SSH2_MSG_KEX_DH_GEX_INIT sent
    debug1: expecting SSH2_MSG_KEX_DH_GEX_REPLY
    debug1: Server host key: RSA 92:ac:c2:7b:1e:ba:6b:62:9b:32:3e:14:c6:87:a7:59
    debug1: Host '172.20.0.12' is known and matches the RSA host key.
    debug1: Found key in /var/root/.ssh/known_hosts:2
    debug2: bits set: 524/1024
    debug1: ssh_rsa_verify: signature correct
    debug2: kex_derive_keys
    debug2: set_newkeys: mode 1
    debug1: SSH2_MSG_NEWKEYS sent
    debug1: expecting SSH2_MSG_NEWKEYS
    debug2: set_newkeys: mode 0
    debug1: SSH2_MSG_NEWKEYS received
    debug1: Roaming not allowed by server
    debug1: SSH2_MSG_SERVICE_REQUEST sent
    debug2: service_accept: ssh-userauth
    debug1: SSH2_MSG_SERVICE_ACCEPT received
    debug2: key: /var/root/.ssh/id_rsa (0x0)
    debug2: key: /var/root/.ssh/id_dsa (0x0)
    debug1: Authentications that can continue: publickey,gssapi-with-mic,password
    debug1: Next authentication method: publickey
    debug1: Trying private key: /var/root/.ssh/id_rsa
    debug1: Trying private key: /var/root/.ssh/id_dsa
    debug2: we did not send a packet, disable method
    debug1: Next authentication method: password
    [email protected]'s password:
    debug2: we sent a password packet, wait for reply
    debug1: Authentication succeeded (password).
    Authenticated to 172.20.0.12 ([172.20.0.12]:22).
    debug1: channel 0: new [client-session]
    debug2: channel 0: send open
    debug1: Entering interactive session.
    debug2: callback start
    debug2: client_session2_setup: id 0
    debug2: fd 3 setting TCP_NODELAY
    debug2: channel 0: request pty-req confirm 1
    debug1: Sending environment.
    debug2: channel 0: request shell confirm 1
    debug2: callback done
    debug2: channel 0: open confirm rwindow 0 rmax 32768
    debug2: channel_input_status_confirm: type 99 id 0
    debug2: PTY allocation request accepted on channel 0
    debug2: channel 0: rcvd adjust 2097152
    debug2: channel_input_status_confirm: type 99 id 0
    debug2: shell request accepted on channel 0
    Last login: Thu Jun  6 09:12:43 2013 from 172.20.0.17
    [root@npecdp01 ~]#

    Jeffrey Jones2 wrote:
    I'm always looking for new tricks of the trade.
    I remember now why I originally changed the ssh config file. Here is another trick: In a text editor, type
    ssh://[email protected]
    making the obvious substitutions. Select the line and drag it to the Desktop. It will create an inetloc file that, when double-clicked, opens a Terminal window and connects to the ssh session. I have several of these in my Dock.
    That is a neat trick. However, with LaunchPad I'm not much of a Finder double-clicker anymore. What is interesting is that the OS knows how to handle the ssh protocol. You can also type "open ssh://[email protected]" for the same effect. That may not seem like much of a gain, but it reveals some interesting OS-level possibilities.
    With an RSA key, I don't even need a password
    You can use the newer DSA keys. There is another neat trick too. Pretty much every set of instructions I've seen online suggests using an empty private key password because running ssh-agent is such a hassle on Linux. It is built-in to OS X. So, on OS X, you can create more secure DSA private keys with pass phrases that are stored (and encrypted) in your keychain. You only have to supply the Then, even if someone gets your private keys, they get nothing.

  • Remote App and Internet Sharing Problem

    Ok so basically heres the setup we have, we have one of the recent iMacs, a Macbook, and 3 PC's, one running XP and the other 2 Vista. All of these computers are on a network together. All our music is on one of the Vista PC's, called "SERVER". This PC is connected to the speaker system, so is what we use for music.
    Now I've been trying to use an iPod Touch we have (most recent firmware 2.2, and most recent Remote app version.) and the remote app to control the itunes on this PC. This is not an issue when the iPod is connected to the Wifi the router itself provides (its one of those wireless routers), but when I switch the Wifi the iPod is using to the Wifi provided by the iMac using internet sharing, it suddenly can't find the library anymore. Internet (safari) still works fine from the ipod when connected to this Wifi point.
    My guess is that because the iMac using internet sharing seems to act more like a router than a wireless access point (allocating its own IP adresses ect..), the iPod thinks its on a different wireless network, and thus cant see the itunes library. Obviously the iMac is connected to the router directly by ethernet, if I hadnt mentioned that.
    So, my question is, can I fix this ?
    Is there any way to make the internet sharing mac behave like a wireless access point and not like a router ?
    Help would be much appreciated.
    Thankyou.

    asuming you mean internet sharing as in you connect adhoc to 1 computer using wifi and the rest of the network is wired
    problems is the middle name of adhoc wifi though cause everybody problems imho
    and wifi routers are soo cheap most people don't bother
    even if internet sharing is used remote app should still work if not connecting adhoc at least it's working for me right now
    with a setup of many computers 1 wifi router
    1 computer sharing internet using an usb 3g modem
    remote app works with all my computers and my appletv

  • Re: HP All-in-one Remote app and HP 4620

    Hi
    I already have a HP B110a printer and have just bought an Officejet 7610 as I wanted A3 scanning and printing.
    I was using the old HP Printer Control app with my iPad 1 but I cannot get the app to see the new 7610 printer. It is definitely connected to the network as other computers in the network can find it, and the ipad is definitely connected to the same network and it can still find the B110a printer. I have tried updating to the new HP All-in-one Remote app but now find that I need iOS v6 or later which is not supported by ipad1. This is obviously very frustrating for me as I checked before I bought the printer that it would work with this app ( according to your web site, it does) and that I could run the new app on iPad 1. According to the web site and your FAQ for the app, it requires ios v4.3 or higher (I am running ios v5.1.1) Is it because the Officejet 7610 won't work with the old HP Printer Control app? If that is the case, then what is the solution to ipad1 users? Alternatively is it possible to still get the HP All-in-one Remote app running on iosv4.3 as this website still says it does.

    Hi BookerJ,
    Welcome to the HP Support Forums.  I see that you have some questions about using your iPad1 with the HP Printer Control app. 
    The information on iTunes is the correct information.  The HP All-in-One Printer Remote Mobile App FAQ document hasn’t been updated yet to reflect the most recent version of the app.  The document has been submitted for revision to reflect the new minimum iOS requirements of iOS 6.0 or later, for the updated app.
    One of the questions in the HP AiO app is “Why can’t my mobile device find a printer on my wireless network?”.  Please review the items in that list.  If the app is still unable to find the printer, please follow the steps in Apple’s Turn your iOS device off and on (restart) and reset document.
    I do not have any devices running the Printer Control version of the app to confirm whether it supports the Officejet 7610 printer.
    Regards,
    Happytohelp01
    Please click on the Thumbs Up on the right to say “Thanks” for helping!
    Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
    I work on behalf of HP

  • Remote app and iTunes 12

    My iTunes library no longer appears in my remote app.  I know it is not a Home Sharing issue because the library is linked to my Apple TV.  However, it won't appear in my remote app on my iPhone 6 or my iPad Air.  Hasn't worked since the update to iTunes 12.

    I’ve been researching similar issues for the better part of a week. Bottom line: Cycling power (unplugged for 30 seconds+) on my Airport Extreme (not necessarily my Verizon FIOS broad and router) solved the problem for me.
    Here are the issues I was trying to fix (similar to others on the board):
    1) Airplay stopped working at some point in recent time. The icon disappeared from my iOS devices when they were in my home network
    2) Apple Remote App for IOS stopped working on my iPhone 5 (IOS 8.1) and iPad Air (IOS 7)
    As noted by others, my iTunes home sharing continued to work, and I was able to stream music, movies, etc. to my two Generation 2 Apple TVs
    Over the last few days, I tried the following:
    a) Cycling power on my ActionTec router
    b) Upgrading my iPhone to iOS 8
    c) Reseting my apple TVs
    c) Restoring one of my gen 2 AppleTVs to factory original settings
    d) Hard resets on my iOS devices (iPhone, iPad Air)
    e) Uninstalling the Remote App from my iPhone and reinstalling it
    f) Turning off Home Sharing, and turning it back on again
    Most of the reports I found on this board while researching the issue correlated the above loss in functionality with the iOS 8+ upgrade and/or the recent upgrade to iTunes 12. That could be the case for many, but it was not the case for me. Whatever it was, the issue was resolved when (and only when) I cycled power on my Airport Extreme.
    I had my airport extreme set to automatic updates, so I’m not sure if/when Apple pushed out an update in the recent pass that caused the functionality to be lost.
    Hope this helps!
    P.S. Is there any place I can see when Apple last pushed out an update to Airport Extreme?

  • Remote app and Vista firewall issues

    Hi All
    I have searched through the forums for a satisfactory solution, but without success. I have followed and tried the suggestions from the FAQ sections and Apple support documents without success. Several people are or have experienced the same problem but no satisfactory solution (that I can find) has been offered.
    I have iPod Touch 4 gen latest with os 4
    Vista latest update, on Toshiba laptop
    trying to use Remote app to control ITunes (most recent version)
    If I turn the firewall off, Remote app works flawlessly
    When firewall turned on, Ipod Touch connects with ITunes but cannot find the Library
    iTunes is listed as an exception in Firewall but when you check the box, it does not stay checked as an exception and will not let Remote find the Library
    Have gone through all the firewall suggestions
    have reinstalled iTunes and Bonjour
    nothing I do seems to keep the iTunes checked in the Firewall settings
    Can anyone point me to the answer to this problem?????

    I had the same problem, I wasn't able to either check or remove the itunes firewall exception. Which lead to the unability to connect with Remote. Which was strange because after i installed iOS5 and updated to itunes10 my phone could wirelessly sync with my PC, but the remote still wouldnt work.
    After trying the suggested methods with no results, I just uninstalled iTunes from the control panel, then dowloaded and installed again. Remote worked fine upon reinstall. iTunes is now checked under firewall exceptions and deleteable aswell.

Maybe you are looking for