Remote app and Vista firewall issues

Hi All
I have searched through the forums for a satisfactory solution, but without success. I have followed and tried the suggestions from the FAQ sections and Apple support documents without success. Several people are or have experienced the same problem but no satisfactory solution (that I can find) has been offered.
I have iPod Touch 4 gen latest with os 4
Vista latest update, on Toshiba laptop
trying to use Remote app to control ITunes (most recent version)
If I turn the firewall off, Remote app works flawlessly
When firewall turned on, Ipod Touch connects with ITunes but cannot find the Library
iTunes is listed as an exception in Firewall but when you check the box, it does not stay checked as an exception and will not let Remote find the Library
Have gone through all the firewall suggestions
have reinstalled iTunes and Bonjour
nothing I do seems to keep the iTunes checked in the Firewall settings
Can anyone point me to the answer to this problem?????

I had the same problem, I wasn't able to either check or remove the itunes firewall exception. Which lead to the unability to connect with Remote. Which was strange because after i installed iOS5 and updated to itunes10 my phone could wirelessly sync with my PC, but the remote still wouldnt work.
After trying the suggested methods with no results, I just uninstalled iTunes from the control panel, then dowloaded and installed again. Remote worked fine upon reinstall. iTunes is now checked under firewall exceptions and deleteable aswell.

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TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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Please click on the Thumbs Up on the right to say “Thanks” for helping!
Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
I work on behalf of HP

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