Remote App No Longer Recognizes Swipe Gestures

I noticed today that the Remote Application no longer accepts left/right and up/down swipe gestures.
It recognizes tapping and the Menu virtual button, but that's it.
Has anyone else experienced this after upgrading to iOS 4.2 and Apple TV 4.1?
Thanks,
Steve

I have had this problem CONSISTENTLY since downloading remote app to my iTouch. The controls will work for awhile then it loses that functionality. It's terribly annoying. I have to reset the Apple TV, delete then reload the remote app, etc. It's not worth the trouble when it's purported to be "easy."

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My remote apps no longer recognize the Apple TV

My dear sweet son has lost my remote for the Apple TV. This usually isn't a problem because of the remote app on my iPod, iPhone, and iPad. However, none of them are recognizing my Apple TV for some reason. I have home sharing turned on, and iTunes recognizes it. I would just turn homesharing off and on again on the Apple TV, but I can't because I have no remote. Is there anything else I can do besides buy a new remote?

>I would just turn homesharing off and on again on the Apple TV
No you won't. If you turn it off you would have no way to turn it on.... if you could connect at all. You need the actualy device remote. The app is just for convince. They only cost like $20.

After I upgraded my iPhone to 7.1, my REMOTE app no longer works. Any ideas?

After I upgraded my iPhone 5 to 7.1, my REMOTE app no longer seems to be connected to my Apple TV. Has anyone had and solved this problem?

I rechecked each question you posed; I even turned off and turned back on the Apple TV and iTunes Home Sharing, deleted the app and redownloaded it several times. I am still getting the message on my phone to turn on Home Sharing in iTunes on my computer or on Apple TV. I can't think of any changes I made since the REMOTE app worked except I downloaded the iOS 7.1. About a week before uploading the new iOS, I moved my router. Could this have been a cause of my problem? Everything else seems to work. Do you have any other suggestions? Or do you think the REMOTE app isn't working correctly with the new iOS 71.? Thank you for responding. This is above this Nana's head.

Remote app no longer works with Yosemite.

Since downloading Yosemite, my Remote app no longer works. Have also been having recurring problems with email security certificates.

Same problem here after updating my iPad to iOS 6.1 and the Apple TV to the newest firmware. I open the remote app then I select Apple TV the screen switches to connecting to Apple TV but it never finishes it is stuck at connecting to Apple TV. The App has no problem finding the Apple TV but it seems unable to connect, home sharing is activated on the
App, the iPad and the Apple TV.
Tried resetting setting and factory restore on the Apple TV, deleting and installing the Remote App in my iPad 3 but the problem persist.
On a twist the the Remote App on my iPhone 4S updated to iOS 6.1 works perfectly and it has no issues connecting to the Apple TV it seems to be an iPad issue. I will tried connecting to the Apple TV with an updated iPad 2 later and I will report back.

IPad and iPhone Remote app no longer see my AppleTV (1st Generation)

For months, I've been using the Remote app from my iPad to control my first generation AppleTV. When I got an iPhone 4 and got the Remote app for it, I tried to do the same thing, but now AppleTV will not recognize my iPhone 4, and no longer recognizes my iPad. All it will allow me to use is the ****** little remote that came with it.
How do I fix this?
Notes:
AppleTV is synchronized with my iTunes library
Home Sharing on the PC is turned on
Remote App tells me to "turn on home sharing on the AppleTV from the Computers section of the Settings menu" but no such option exists.

AppleTV1 doen't use Home Sharing. Try this:
Apple TV (1st generation)
Connect iPhone, iPad or iPod touch to a Wi-Fi network that is connected to the local network that your Apple TV also connected to.
Open the Remote app on your mobile device.
Select Add an iTunes Library in the Remote settings screen. Remote will then display a 4 digit passcode.
On Apple TV, select Settings from the main menu, select General and then Remotes.
Select the name of your iPhone or iPod touch.
Enter the 4 digit passcode. Use the volume up/down keys on the Apple Remote (Infrared) to change the number that is displayed and the track next/back keys to switch digits.
Click Done.
Remote app will be paired with Apple TV and you can begin browsing your library using Remote and select a piece of content to play.
http://support.apple.com/kb/HT1947

Installed iOS 8.1.3 on iPhone 6 and Apple TV Remote App no longer works

After installing 8.1.3 and rebooting, the Apple TV Remote App stopped working. I can tap to select options, but cannot swipe or gesture to move to other options. Rebooted Apple TV and iPhone 6, no change. No other apps were affected.

Hi Chris Parich,
I see that you may be seeing some issues with your ability to connect to the Apple TV through your Remote App. Here is an article with some troubleshooting steps to help you address this:
Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV - Apple Support
http://support.apple.com/en-us/HT201397
Thanks for coming to the Apple Support Communities!
Regards,
Braden

Remote app no longer working after upgrade to iOS 4.3 and iTunes 10.2.1 (1)

I am unable to use my Remote app 2.1.1 with my iTunes 10.2.1.
I recently updated all software/firmware as follows:
1st Gen iPad - iOS 4.3 (8F190)
iTunes - 10.2.1 (1)
Remote - 2.1.1
I am using an iMac circa 2005 (6.1)
Mac OS X 10.6.7
2.33 Ghz Intel Core Duo; 2 GB 667 MHz DDR2 SDRAM
Wirless Router: Netgear WNDR3400, SSIDs off, WMM enabled.
I have turned on Home Sharing on both iTunes and the Remote app.
I have made sure that both iMac and iPad are on same network.
I have made sure that iTunes is allowing incoming connections through the firewall settings in system preferences.
I have deleted and reinstalled both iTunes on the iMac and Remote app on the iPad.
I have trashed the preferences for iTunes.
I have gone to Settings on the iPad and turned on Home Sharing through the iPod app.
I no longer see "Automatically search for iPods, iPhones, or iPads" in the iTunes preferences...ANYWHERE.
I have reset the router.
I have reinstalled iTunes 10.1.1 - didn't work, re-updated to 10.2.1
Installed Mac OS X 10.6.7 combo update.
Nothing seems to work.
iTunes does not show my iPad when the Remote app is launched and gives me the 4 digit code to type in to pair it.
Anyone else having this issue?
Any solutions?
Thank you,

same issue iphone 4

IPhone remote app no longer working after iPhone update to version 4.2.1

I have 4 apple TV generation 3 devices. I have had these (and some older Apple TV 2 devices) for a number of years.
I have home sharing enabled on all the TV devices and use the iPhone remote app or the iPad remote app to control them.
After the update to version 4.2.1 my iPhone (and my wifes) can no longer see any of the apple TV devices and I get the message
"Turn on Home Sharing in iTunes on your computer or on Apple TV using the account $my account"
Home sharing is turned on on the iPhone devices (I have disabled it and re-enabled it and re-signed in to prove this as well as re-downloading the remote app direct from the app store)
Home sharing is enabled on all the Apple TV devices
I know this is working as the iPads can still see the Apple TV devices, but the iPhone 5s's both myself and my wife have cannot see them.
This has worked fine for years but after the 4.2.1 update the iPhone is unable to interact at all as if home sharing is not enabled.
I've one through the trouble shooting guides on the support pages but they don't do anything, and I didn't expect them to as I know home sharing is setup just fine as a.) it was working b.) the iPads are still working with the apple TV's
Suggestions ?

Update:
Issue is still occuring, after resetting wireless router.
Router: Netgear WNDR3400, SSID's turned off, WMM is enabled.

Why does Remote App no longer work since upgrading to IOS 6?

Since updating my Touch to IOS 6, I can no longer use the Remote App to connect to my itunes library on my iMac. I have tried both homesharing and "add an itunes library" and both have failed. I have been through all the posted support articles with no success. By the way, I can still use my first generation IPAD to connect with no problems.

I have this problem also,
We have an iPad 2, iPod Touch, iPhone 4,4s and iMac.
The printer is a HP LaserJet CP1525nw and is listed as a compatable AirPrint printer.
The two iPhones and iPad 2 were upgraded to IOS6 last week.
We wanted to print something out today and when selecting printer it came up with "No AirPrint Printers Found".
This happened on the Other iPhone and the iPad as well. However all the other devices that were not upgraded still work.
I have upgraded the firmware on the printer to the latest version, however this has not helped. I have restarted all devices as well as my network router multiple times to no avail.
Apple need to provide a fix as this provlem is evidently as a result of their IOS6 upgrade.

Keynote remote app no longer working with keynote for ipad

noticed after upgrading that the keynote remote does not pair with keynote for the ipad. Any suggestion on a resolution or anyone else experiencing this issue?

I didn't realize until I went to a class to lecture in front of a couple hundred students that what worked on Friday no longer worked on Monday. (I upgraded to iOS 5 over the weekend.) My iPad with lecture slides was plugged in 25 feet away. I finally recruited a student to tap the iPad screen when I needed the next slide. A nightmare. What is usually slick and seamless was a wreck.
Here's my deal. My remote app works fine at home where my iPod Touch and iPad are on the same wifi network. At school they're on different networks for some reason. Bluetooth doesn't work anywhere. So Apple needs to find this bug and fix it. I can't believe whoever is responsible for this didn't test this out before they released iOS 5. Sheesh.

CLUSTER: Remote Apps no longer showing in WebAccess

Hello
We are having a problem with our Remote Apps are no longer showing in WebAccess. I can't recall making a change to have caused this however I see this error in Event Log:
Error in the WMI interface to tsfarm.contoso.local. Check that the machine is running and connected to the network. If the problem persists, reboot the machine.
Error Code: 0x80004005
Log Name: Microsoft-Windows-RemoteApp and Desktop Connection Management/Admin
Source: Microsoft-Windows-RemoteApp and Desktop Connection Management
Date: 11/08/2014 13:00:50
Event ID: 1000
Task Category: None
Level: Error
Keywords: WMI
User: NETWORK SERVICE
Computer: FP001.contoso.local
Description:
Error in the WMI interface to tsfarm.contoso.local. Check that the machine is running and connected to the network. If the problem persists, reboot the machine.
Error Code: 0x80004005
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Microsoft-Windows-RemoteApp and Desktop Connection Management" Guid="{77B0D57B-97B8-4F42-83B0-4FDA12D3D79A}" />
<EventID>1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000100</Keywords>
<TimeCreated SystemTime="2014-08-11T11:00:50.216025000Z" />
<EventRecordID>269</EventRecordID>
<Correlation />
<Execution ProcessID="4016" ThreadID="2360" />
<Channel>Microsoft-Windows-RemoteApp and Desktop Connection Management/Admin</Channel>
<Computer>FP001.contoso.local</Computer>
<Security UserID="S-1-5-20" />
</System>
<UserData>
<EventXML xmlns:auto-ns3="http://schemas.microsoft.com/win/2004/08/events" xmlns="Event_NS">
<ErrorCode>2147500037</ErrorCode>
<String1>tsfarm.contoso.local</String1>
</EventXML>
</UserData>
</Event>
The situation is as following. All servers are Windows 2008 R2 Enterprise.
We have clustered 2 virtual servers FP001 and FP002, for now FP001 is running all services:
Connection Broker, MSDTC, Fileserver, Printserver, SQL Server.
For the Remote Apps: Apps were made on TS001 and TS002, both these servers are added to a tsfarm on the Connection Broker. A virtual IP was made on the firewall linked to a failover between the two Terminal Servers. This IP was linked to DNS name: tsfarm.contoso.local.
I have checked WMI en COM+ security settings but they all seem fine, nothing changed. I have restarted both Terminal Servers but no effect. Restarting FP001 and FP002 had no effect either.
Any assistance is welcome!

I finally got it to work by going to the WebAccess website, then configuration and changing the source from Connection Broker cb001.contoso.local to Remote App Source tsfarm.contoso.local.
However this is not how it should be done I suppose.. Any idea why linking the farm works but linking the connection broker were the farm has been set as source does not?

TS1741 iOS 7 update - Remote app no longer rotate to side view

The remote app used to be able to rotate before iOS 7 to the wide view to navigate. It no longer rotates.

Anyone else having issues with the Remote app and the updated iTunes software? it just keeps crashing iTunes on my macbook :/

HP AiO Remote app will not recognize scan and copy function of HP Envy 120

Good morning! HP AiO Remote App is installed on my iPad4 and in the same WiFi network with my HP Envy 120 printer. The printer is recognized by the app and marked with a green led. When I tap on scan or copy in the app menu, it tells me that these functions were available in the app only for printers which provide these features. But HP Envy 120 has both scanner and copier. And last time it worked. Some idea what could have happened here? Thanks. UJ

Replied on: http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile-Printing-and-ePrintCenter/HP-AiO-Remote-will-n...
TwoPointOh
I work on behalf of HP
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Remote app no longer sees AppleTV and shares

I've noticed that the Remote App on my iPhone 4 looks different than it used to, so I guess it's been updated recently. Anyways, now I don't have AirPlay anymore in any video or audio apps. I haven't changed anything in terms of network set up, AppleTV configuration, nor my PC and Mac itunes sharing. Everything is the same.
The ONLY thing I can think of, other than the Remote app being updated is that I had my wireless router turned off for two weeks while on vacation. However, on returning, EVERYTHING JUST WORKS. iphone wifi access is fine, Apple TV access is fine (been watching podcasts and netflix no problem), and PCs and laptops connect same as always.
THe ONLY difference is my iphone cannot "see" AppleTV in Remote App and Airplay feature is GONE. My homesharing is still displayed as selectable libraries in the app, but selecting one NEVER CONNECTS. This also used to work perfectly fine.
I'm quite frustrated at losing such a feature.
For what it's worth, the AppleTV doesn't seem to "see" my shared library either (under "Computers")

Welcome to the Apple Community.
Try the following steps, check whether things are working after each step where appropriate, before trying the next.
Check AirPlay is turned on on the Apple TV (turn it off and on if it already is)
Check that both devices are on the same network (Settings > Wifi, on the mobile device and Settings > General > Network, on the Apple TV).
Restart the Apple TV (Settings > General > Restart).
Restart the Apple TV by removing ALL the cables for 30 seconds.
Restart your router. (Also try removing it’s power cord for at least 30 seconds)
Restart your mobile device.

Itunes using Airport Express 802.11n and Remote app no longer staying connected

I'm running Windows 7. I find that my Remote app either keeps dropping Home Sharing (unless I toggle Home Sharing off/on in Itunes) or if it finds my library it cannot open it through the app. I can play music through my Airport, but it's the remote app that can't seem to connect with my iTunes. I should add that the remote app has the same breakdown on both my iphone 6 and ipad mini 2. So it's not the app, but some problem along the line (Airport express? router? Itunes?) Any suggestions?

OK, thanks for the info.
You'll need to jot down a setting that the AirPort Extreme (AEBS) is using in order to give the AirPort Express (AX).
Open AirPort Utility, select your AEBS and click Manual Setup
Click the Wireless tab below the row of icons
Jot down the setting that you see for Wireless Security
Close AirPort Utility
Hold in the reset button on the AirPort Express until you see the amber light begin to blink more quickly and then release.
Temporarily, position the AX near your AirPort Extreme and connect an ethernet cable from your computer to the AirPort Express
Open AirPort Utility, select the AX and click Manual Setup
Click the Base Station tab below the icons to name your device, establish a device password (write this down) and adjust time settings
Click the Wireless tab
Wireless Mode = Join a wireless network
Wireless Network Name = Exact same name as your AirPort Extreme wireless network
Enter a check mark next to Enable Ethernet clients
Wireless Security = Exact same setting as your AEBS that you wrote down
Wireless Password = Same password that your AEBS network is using
Confirm Password
Click Update at the lower right and the AX will restart. You can close AirPort Utility and disconnect the ethernet cable once you see the message that the settings have been saved to the AX.
After 30-45 seconds, you should have a green light on the AX. Now you can move the AX where it is needed and power it back up again. The ethernet port on the AX is enabled in this type of configuration, so you should be able to connect an ethernet device and connect. You may need to restart the device and/or the entire network to get everything synchronized.

Remote App No Longer Recognizes Swipe Gestures

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