Remote App not playing Playlists

I can't use the Remote app to play playlists. I believe I was able to a few weeks ago, but I think this problem popped up after the 2.1 update (not sure, though). Every time I attempt to play an individual or shuffle a playlist, I receive this message:
"An unknown error occurred. Please check your library and try again."
I've reinstalled the app already but that didn't seem to change anything. Any suggestions?

Check out this thread:
http://discussions.apple.com/thread.jspa?threadID=1644475
That should do it for you.

Similar Messages

  • Using the Remote App and playing iTunes from a shared Library

    I have a playlist set up in my main iTunes library on my iMac.  This is a shared library on my local network at home.  I can access and play the library remotely from my MacBook.  I want to move my MacBook outside with external speakers for a party.  I want to be able to access the shared library from the iMac inside the house from my MacBook and be able to control it with the Remote App.
    My problem is that when I use Remote and the MacBook outside (I've set up the iTunes passcode with that computer and my iPod) it will only recognize the library on that computer, even if I am logged in to the shared library and it is visible in the MacBook.  So basically, remote is doing what it is suppose to do in a normal situation, but I need it to recognize and play from the shared library.
    When I turn on home sharing on the iPod I can access all the libraries on the various macs in our house, but the music will only play out of that particular machines speakers.
    I don't have wireless speakers, so I can't think of another way to do this.  Is there?
    Thanks, Sandy

    Well, I've got it to work although not ideal. 
    1. On my main computer (iMac) I created the playlist that I want available to control at a party.
    2. I went to iTunes settings/Sharing and selected "Share selected playlists" and checked the playlist I made for a party.
    3. I Linked my iPod to MacBook (which is outside with external speakers) using the 4 digit code
    4. iPod, Home Sharing Off
    5. Select the Library on iPod
    6. Select "More" (bottom right of iPod)
    7. Select "Shared" from the list that appears
    8. Select the computer that has the shared library
    9. Select the playlist (or lists if you created others)
    This setting is allowing me to use my iPod "Remote App" to play an iTunes playlist (or the entire catalogue) from a shared library on my MacBook WITH the sound coming from my MacBook and NOT from my iMac where the original iTunes catalogue is located.
    Not sure if this is the easiest way, but it's working.

  • Remote App Only Plays One Song At A Time

    When using the Remote App on my iPhone or iPad to play music from my iTunes collection over Apple TV, only one song at a time will play.  I can select the album I want to hear through the menu, select a track to play, but one that song ends the music stops... it won't continue to the next song on the album.  Any advice?

    I  have the same problem using the Remote app to play music I have on my Mac mini. One song plays, then it stops. BTW - this did not happen until I upgraded the mini to Mavericks.

  • How to not have songs duplicates in app remote? I have playlists for my iphone and playlists for my pc. All songs of my iphone are also on my mac. When i use the remote app, it plays everything in double.

    Dear all,
    I am using itunes to control all my music and i like to use my iphone, or my ipad to control my music with the remote app.
    But i have a problem: all the music i have in my iphone count as double play.
    To explain everything since the beginning, i personally don't like and don't trust at all the music sync capability of itunes.
    So i have my music on my pc, and i load every type of music as a single playlist (ex a Pop-Rock folder, with all artists folders and so on, makes me a Pop-Rock playlist).
    For my iphone, i created a iphone music folder, with the same classification.
    It means that i don't have all my Pop-Rock music, only a selection. But of course the selected music appears also in my complete music collection.
    So in itunes i created a folder playlist named iphone music, with inside one playlist by type of music (exemple : Pop-Rock, which contains some files of my main Pop-Rock collection).
    So i do have duplicates in my hard drive. But when i selected the playlists to be shared on home sharing in itunes, i selected only the main playlists, not my iphone playlists! But still, when i look for ACDC artist for example, i should see only what i have on my pc, not what i have also on my iphone.
    The result is if i play an album for example Back In Black (i have it full on my hard drive, and full on my iphone too), then every song is displayed in remote app in double, and also played in double:
    Here is how it is displayed:
    Song 1
    Song 1
    Song 2
    Song 2
    So the remote app plays Song 1 one time, then Song 1 (the second Song 1) one time and continues like this to Song 2 etc...
    I guess that if i put my selection of songs on my ipad, i will then have everything in triple....
    It is very annoying. Is there a way for me to change that? Or for an update to be made (based on ID3 Tag) to not play everything twice or more? It would have an ID3 Tag No Double toggle button.
    I don't want to select from my main music to send elements to my iphone as doing that i lost a lot of music multiple times. This way of doing is not safe at all (at least for me).
    What is possible to do? Is there room for improvement here (i believe so). Is there a way for me to avoir this very annoying effect?
    I would really like to put my music to my iPad2 also, but after i'll have triple play....
    Thank you for your help.

    Nobody knows? Not even administrators?
    Please it would be really nice to have help on that to take all the benefit of the remote app.
    Thank you very much in advance.

  • ITunes and iPhone 'Remote' app, only plays one song at a time

    Using iPhone 'Remote' app to control iTunes on Mac. I click on Albums, select an album, select the first track, it plays and then stops and goes back to the albums list. I've tried every conceivable combination of the little icons for Shuffle and track repeat, nothing changes this, it always plays just the track and select and then it's done, it goes back to the tracks list. I've spent hours researching this and cannot get it to work. Thanks for any help.

    Hi, although unchecking tracks is one way to manage what gets put on your device it has other side effects that make it less effective than the use of selected playlists. I generally use unchecking for marking tracks I'd usually want to ignore, such as bonus interview tracks on an album, or podcasts that aren't compatible with my device.
    It is much easier to use playlists rather than check boxes to manage the content. There is no need to make a series of ad hoc playlists however. You'll need two, one of which you can throw away later. Create a new smart playlist with the rules *Playlist is Music* and the option *Match only checked items* ticked. Call it Checked. Now create regular playlist and call it, for example, Sync. Select all the tracks in Checked (cmd-A I think) and drag them into Sync.
    Now you can go to your main music library and cmd-click on an empty checkbox to check all of your tracks so the unchecked behaviour no longer interferes with playback. Change your sync options so that the device syncs with your new playlist. In future you can manage the content by adding and removing things from this list instead of checking and unchecking them.
    tt2

  • IPhone 4 Remote App Not working

    Hello,
    Sorry for posting another 'not working' thread, but having searched the forum I cannot find my answer.
    I am not very technical, but I have iTunes and an iPhone 4.
    I have the remote app and the app has worked perfectly up until recently.
    I have upgraded iTunes to 10 and also my antivirus.
    Now I know alot of these things could be caused by the firewall, but I have allowed iTunes to be let through the firewall and I have switched off the firewall in the past to ensure it was not this.
    When I switch on the computer and open iTunes then go to the remote app it works. It is when the iPhone 'sleeps' that the library wont re connect, OR if i have been using iTunes and then try and start the remote that it will not work.
    Any ideas at all as it is so frustrating. I am not technically minded, so switching router channels etc and proxy settings/DHCP etc dont really make sense to me.
    I have tried rebooting everything including the router, but believe it is something simple as it was working prior to iTunes 10.
    I am running a PC on Vista
    Thanks
    Steve

    no I use both ipad2 iphone4 with remote app and have no issues with ios
    try removing the setup and start over

  • Why does my remote app not find my iTunes Library?

    I am trying to use my Remote App on my iPhone 5 to connect to my Windows 7 laptop, the iTunes is upgraded to the latest (iTunes 11). My HomeSharing is on in both spot (iTunes and Remote App). My Apple TV shows up in Remote App but my iTunes Library does not, even if I try manually to add iTunes Library, iTunes does not pick up my phone under "Devices". Please help

    The following article(s) may help you.
    Troubleshooting Home Sharing
    Troubleshooting Wi-Fi networks and connections
    Recommended Wi-Fi settings
    Troubleshooting Security Software

  • TS1741 Apple TV remote- no physical remote and remote app not working. ?

    Hi I've just got a new wireless network and my Apple TV is not connected to it, error message  when I go to tv channel for Apple TV.  Error telling me to go to settings etc and connect which is fine.  Issue is I have no physical remote and  I had the remote app downloaded but it is not connecting to Apple TV, keeps prompting for. Home sharing which I have/had already activated but won't allow me to interact with Apple TV .. How do I get Apple TV connected to new network and get remote working??

    You need the hardware remote.  You can not enable the remote app without it.  You can buy a replacement for $20.

  • Remote.app not being recognized by iTunes

    I had Remote.app working with my computer form my iPhone and iPod touches. But the other day my DSL modem went out, and I had to get a new one. Now Remote.app can not connect to iTunes on my computer. The Wi-fi works fine on my iPhone and iPod touches, and can access the internet with no problems for them, but I can't connect to any app on my computer now, from my mobile devices. I followed the directions for setting up the Firewall, and iTunes show's properly in the list of acceptable applications. But still no luck. I also use Cha-Ching and can no longer access that app either. Both iTunes and Cha-Ching on my computer don't see that the device is connected. I have been through my setup for my DSL modem and believer I have everything setup properly, but I guess I need to call Qwest and see if they can help. Just thought I would ask here and see if anyone else has experienced this, and what they did to fix it.
    Thanks in advance.
    Scott

    bitblasters wrote:
    But the other day my DSL modem went out, and I had to get a new one.
    try a complete *power cycle* of your equipment. shut everything down for @ least 15 minutes.
    then, in intervals of 5 minutes, turn the modem back on, followed by your router, and last your computer.
    JGG

  • Ipod Touch 4G Remote App not working

    I was able to link my ipod Touch 4 to my laptop PC's itunes library. But when I try to register it with my desktop PC, iTunes accepts the four digit code and says "Your remote is now able to control iTunes." as it did on the laptop. But on my iPod the library it set up has a blank name at it won't connect. I've verified that the firewall on my PC has the correct ports opened. I even tried it with the firewall turned off but no luck.
    My desktop PC is running Windows 7 Pro and my laptop PC is running Windows 7 Home Premium. I don't know that might have anything to do with it.
    My iPod is software is version 4.2.1. The Remote app is version 2.1. I've tried Forgetting all remotes on my desktop's iTunes library and re-configuring the library, still no luck.
    Any idea why it will connect on one PC and not the other? Both PCs are on the same network so I doubt it has anything to do with my router.
    Message was edited by: maxbert

    I had a more detailed look what my Netgear router setup (WPN824) is. UPnP is turned on and it has the following rules set:
    Active Protocol Int. Port Ext. Port IP Address
    YES UDP 4500 4504 192.168.0.4
    YES UDP 5353 5357 192.168.0.4
    The IP address listed is my MacMini.
    Anyone around who knows if additional port fowards are needed for Remote to work?

  • Apple Remote App not reflecting recently added genres

    During the initial round of cataloging movies, etc. and adding some custom genres, they were immediately reflected on the Apple Remote App.  However, subsequent additional genres are not showing up.  If I use the trackpad interface of the Ipad to navigate the Apple TV menus, the new genres are there...they just aren't on reflected on the remote app.
    Any ideas?

    You are not alone. I tried all the fixes, multiple times, but nothing worked.
    I think there's nothing to do but wait. The fact that many of us are experiencing the same problem with the iPad Remote app, and the fact that the iPhone Remote app still works fine, tells me it's a glitch in the software - maybe Apple TV 5.2, maybe iOS 6.1 (I updated to both yesterday).
    Meanwhile, since Apple does not read these forums, I suggest we all leave comments on their feedback page: http://www.apple.com/feedback/appletv.html
    That way they'll at least know a bunch of us are having this issue.
    Hopefully Apple will issue a fix soon.

  • Shuffle does not play playlist in the order set in itunes, when play in order is selected

    My new shuffle does not play the songs on a playlist in the correct order (as they appear in itunes), my previous shuffle allowed me to see tha tracks and swith the order.
    Why won't this new shuffle play in the order I want (shuffle isn't selected)
    Is there a way to see the tracks and order loaded onto the shuffle?
    Thanks
    Mark

    I FINALLY GOT IT! after months of relentless synching/autofilling problems on my 4th generation i figured out the solution.
    this is what i did: plugged in ipod on off mode~>manually deleting my ipod's songs~>restored factory settings~>unchecked automatic synch~>made a new playlist with exactly the songs & order i wanted for my ipod (just dragged old playlists into the new one)~>then autofilled that new playlist into my ipod. came out like a charm! (before u autofill UNCHECK random add songs)
    my ipod always ended up autofilling/synching my customized playlists wrong or it would automatically do my music library (and that was way unorganized), so this worked.

  • Remote app not connecting

    Since the last system (security?) update last night (10.10.2 (14C1514)) the remote app on both my iPad and iPhone no longer connects. Restarted al devices (Mac mini , apple TV, Airport, iPad, iPhone) logged out and in  for homesharing, but no result. To my confusion the airport apps on my mobile devices indicate there is no airport extreme anymore... (they are very well connected to the internet though...) but the principal airport app on my Mac mini indicates everything is fine. No updates or anything needed and a good connection.
    Still the remote app on iPhone and iPad cannot be used. Very annoying...
    Anyone ideas?

    Thanks. this might be right. The more because the Airplay option is gone too on iPad and iPhone.
    But can anyone explain how to solve this? I just use the default Apple settings and have recently nothing changed. Not on my Mac mini (firewall not activated) and not on my Airport extreme that functions as my router.

  • Remote app not scrolling

    This is a recent problem, within the last few days....
    The Remote app on my iPhone and iPod will not scroll in the Apple TV Netflix screen. I can select the Menu and it will go back one screen properly, but I cannot select any content (for example) in my Instant Queue except for the first item listed. Suggestions? I have restarted the iPhone, deleted the app and re-installed, still not working.

    First time replying to any of these forums. Hope this helps someone.  I was having this same problem. I resolved it. What I did was disconnect the power supply to the Apple TV for at least 30 seconds.  I also disconectted my wireless modem for about the same time. As soon as I connected my modem back I immediately proceded and connected the power supply to the apple tv.  My phone app started working instantly.  But the I pad app I had to delete it an reinstall it.  They are both working fine.  I tried a few things before I did this and they did not work.  There is a logic to what I did.  But who cares. It works.  Try it.... If it work great.  I am happy and do not blame Apple for these types of clitches.  Apple Rocks... !!!!

  • Remote app not functioning like it used to before iOS6 update.

    I can not see my library icon on my iPhone 4 remote app when I shut my mac book pro's screen. As soon as I open my mac book pro's screen it apears again. I have always been able to do this except for the last few days. Did something change in the iOS6 update that I just put on my phone?

    Once I did the update it will not charge as quickly as it used to I mean like could be on the charger all day and not reach 100% and my friend has an iPhone 5 and she had the same problem the charger isn't broken and nothing is wrong with with place on the device for the charger she had to end up getting a new charger but I'm not buying a new charger when this was not my fault

Maybe you are looking for

  • Adobe Bridge / Aperture organization feature only comparison

    I am curious what others' thoughts are about comparing Adobe Bridge / Version Cue to Aperture's pre-editing organizational features (meaning the ability to organize prior to doing any RAW conversion and editing). What do people see as the most import

  • ISE 1.4 Released

    For those of you who may not have heard, Cisco has released ISE 1.4. The code was posted on 30 April 2015 and release notes are out today (4 May 2015). A fair number of enhancements are included. The biggest one that stood out for me is  automatic fa

  • Msi gt680 corel windvd doesn't play certain bluray

    hi all   just purchased my 1st gaming laptop gt680, games wise it's awesome......but for some reason corel windvd doesn't play certain bluray's, could someone point me in the right direction,    tried 'updating' windvd with no success (get a msg sayi

  • Where can I find a link to download md5sum

    I was told I needed to download and unpackage md5sum. Can anyone point me to a link where I can dowload the file. I read somewhere it may be a text file and I had to do some manipulation to unpackage it? Thanks Johnny Mac

  • Premiere Elements 9 - randomly shut down without warning On Windows 7 machine.

    This happens only in Premiere and it is totally random. It happens on 10 machines and have reimaged and reinstalled the software.