Remote App on iPhone 3GS unable to access iTunes library
Hi - I'm using an iPhone 3Gs with the latest version of iTunes 8.2(23). The remote app no longer works (it used to on an older iPhone and an older iTunes).
I've read KB article at http://support.apple.com/kb/TS1741 and the iPhone and the MacBook have the same router address.
I've re-installed the Remote App and checked the firewall settings on the MBP but still I am unable to connect. I've told iTunes to forget all remotes. I then 'paired' the iPhone with iTunes using the passcode and that worked fine ... until Remote tried to connect to the iTunes library.
Any advice/suggestions would be most welcome.
Rebooting the BT Homehub ADSL router cured the problem
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I found the solution for this problem somewhere else I can't remember where because I read so many posts and tried so many things.
I don't know what criteria Apple iTunes 11 is using to sync apps with iphone and ipad, but I don't think it is only with updated apps. I downloaded an app I didn't have in my iTunes Library, used it for a while, then updated it through Appstore in the iphone, and it was synced with iTunes...
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You may find the troubleshooting steps in the article below helpful.
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http://support.apple.com/kb/ts1741
-Griff W. -
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AT&T are unlock my phone, official!!!1) Check your iTunes account.
2) you have to be at your computer. Apple is very smart, the place you put your I'd or password is not near data base.
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Hello marie-louise,
I recommend taking a look at this section of the article Can't connect to the iTunes Store found here http://support.apple.com/kb/ts1368.
Troubleshooting on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure that your iOS software is up to date by connecting your iOS device to iTunes and clicking on Check for Update in your device's Summary page in iTunes.
Check and verify that you are in range of a Wi-Fi router or base station. If you are on a 3G capable device, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to 3G, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Check to make sure you have an active internet connection. You can check the User Guide for your device for help with connecting to the internet.
Check to make sure other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the internet.
Try resetting (turning off and then on again) your Wi-Fi router
If the issue persists, see troubleshooting Wi-Fi networks and connections.
Note: All iPhone, and iPod touch models support 802.11b/g Wi-Fi networks. In addition, iPhone 4, and iPod touch (4th generation) support 802.11n Wi-Fi networks (2.4 GHz only).
And if that does not resolve the issue take a look at this article:
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http://support.apple.com/kb/ts3297
All the very best,
Sterling -
Iphone 3gs not recognized by iTunes 10.3.1, Windows 7 64bit
Iphone 3gs, 4.3.2
iTunes 10.3.1
Windows 7, 64-bit
Ever since iTunes updated I am unable to sync my iphone 3gs. I have tried the following steps:
-Uninstalling all iTunes and related software (per apple support steps), restarting, reinstalling all itunes software. Did not work.
-Trying several different USB cables, did not work.
-Tried all USB ports on my computer, did not work.
-Restarting phone/computer, did not work.
-Turning off antivirus software (Avast) and firewall (ZoneAlarm), did not work.
I tried syncing with my friends computer (iTunes 10.3.1 and Windows Vista), and it worked! Unfortunately none of my music is on that computer.
Next, I came across an article and tried the advice listed (install ifunbox on pc, delete itunes.db and itunes.cdb files on Iphone). This allowed my iphone to be recognized by iTunes. It began to sync, and gave me the following error: Unable to sync because the disk is not available.
I unplugged the phone and plugged it back in, it began to sync again. This time it went through all of the aps succesfully and got about halfway throught the music portion, and then iTunes froze. I restarted both systems and this happened the last 5 or 6 times...iTunes freezes during the music sync portion.
One other interesting note...in iTunes, the space claim bar (colored bar on bottom of sync screen) shows that there should be about 5 GB of music on my iphone, however the ipod app on the iphone shows no music.
Ughh sorry for the long post I am so frustrated right now.Nope, haven't been able to fix it. I was able to get some songs to sync by 'manually managing songs' however the songs were all corrupt. They either wouldn't play, or they would start in the middle of the song, and the beginning of the song would somehow be spliced in to the middle of the song!
So frustrating. I can't get apps to sync either.
At this point I am not even going to try syncing my phone until a new iOS or iTunes comes out.
For now I have resorted to jaibreaking so that I can at least have a little fun with it -
what to do when unable to access itunes store? I tried logging in but it tells me I'm not connected to the internet.
You cannot use the iTunes Store of any country other than one one in which you live and have a payment method. If the Sound Cloud app is no longer available in your country's iTunes Store, then that app will not be available to you. Contact the developer and ask if they have any plans to re-release it in your country; it may have been removed due to a problem or pending update and will be reinstated at some point.
Regards. -
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Thank you for using the Apple Support Communities
From what I understand is that the device will show up in iTunes but it will not allow you to synchronize media over to the device even after you reset the device. When you say you reset the device, do you mean you restored the device in iTunes? What error message you are getting when attempting to synchronize media?
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