Remote app v2.3 Won't Connect

Updated my iPhone 4 and iPad 2 to iOS 5.1 yesterday. I also updated my ATV2 to the new v5 OS. Everything was great until I updated the Remote app to v2.3 on my iPhone and iPad. Now when I open the app it sees my ATV2 but when I click on it to connect I get the "Connecting to Apple TV..." screen with the spinning gear and it never connects.
I uninstalled and reinstalled the app on both devices, restarted both devices, restarted the ATV2 and rebooted my Time Capsule. None of that did anything. I uninstalled the apps on both devices, synced with iTunes and reinstalled Remote app v2.2 (old version of the app). The old app worked fine. Connected immediately and controlled the ATV2 without issue. I once again updated to v2.3 but only on my iPad and once again, it wouldn't connect.
Has anyone else experienced this? Found a fix?

I have been having this same exact problem. I just want to add that I also updated to iTunes 10.6 yesterday, and the Remote app problems occurred both before and after that update. It's clearly a bug in the new app, and I'm sure it will be fixed soon.
Worth noting: the app can still connect to my iTunes library with no problem, so if you're just looking to access stuff in your library to stream to Apple TV, you can do that; you just can't do anything else!

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I would like to get more details from people who are still having trouble getting Remote 2.0.1 to connect. If you are unable to connect, please email me <[email protected]> with the following information:
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Fms_adminConsole.htm remote login times out, won't connect

FlashMediaServer4.5_x64.tar.gz (fms 4.5.1 release)
linux instructions followed, success!
System Information, logs, etc.. Below.
uname -a
Linux poolhdz01.localdomain 3.0.0-16-generic #28-Ubuntu SMP x86_64 x86_64 x86_64 GNU/Linux
lsb_release -a
Distributor ID: Ubuntu
Description:    Ubuntu 11.10 x64
Release:        11.10
Codename:     oneiric
ps -A
PID TTY          TIME CMD
    1 ?        00:00:00 init
    2 ?        00:00:00 kthreadd
    3 ?        00:00:00 ksoftirqd/0
    6 ?        00:00:00 migration/0
    7 ?        00:00:00 migration/1
    9 ?        00:00:00 ksoftirqd/1
   10 ?        00:00:00 kworker/0:1
   11 ?        00:00:00 cpuset
   12 ?        00:00:00 khelper
   13 ?        00:00:00 netns
   15 ?        00:00:00 sync_supers
   16 ?        00:00:00 bdi-default
   17 ?        00:00:00 kintegrityd
   18 ?        00:00:00 kblockd
   19 ?        00:00:00 ata_sff
   20 ?        00:00:00 khubd
   21 ?        00:00:00 md
   22 ?        00:00:00 khungtaskd
   23 ?        00:00:00 kswapd0
   24 ?        00:00:00 ksmd
   25 ?        00:00:00 khugepaged
   26 ?        00:00:00 fsnotify_mark
   27 ?        00:00:00 ecryptfs-kthrea
   28 ?        00:00:00 crypto
   36 ?        00:00:00 kthrotld
   39 ?        00:00:00 scsi_eh_0
   40 ?        00:00:00 scsi_eh_1
   41 ?        00:00:00 kworker/u:2
   61 ?        00:00:00 kworker/0:2
189 ?        00:00:00 scsi_eh_2
196 ?        00:00:00 scsi_eh_3
216 ?        00:00:00 scsi_eh_4
217 ?        00:00:00 scsi_eh_5
218 ?        00:00:00 scsi_eh_6
219 ?        00:00:00 scsi_eh_7
220 ?        00:00:00 scsi_eh_8
221 ?        00:00:00 scsi_eh_9
225 ?        00:00:00 kworker/u:7
243 ?        00:00:00 kjournald
295 ?        00:00:00 upstart-udev-br
304 ?        00:00:00 udevd
339 ?        00:00:00 irq/16-mei
393 ?        00:00:00 udevd
394 ?        00:00:00 udevd
452 ?        00:00:00 kpsmoused
551 ?        00:00:00 upstart-socket-
570 ?        00:00:00 kjournald
578 ?        00:00:00 kjournald
602 ?        00:00:00 sshd
603 ?        00:00:00 rsyslogd
613 ?        00:00:00 dbus-daemon
658 tty4     00:00:00 getty
664 tty5     00:00:00 getty
668 tty2     00:00:00 getty
670 tty3     00:00:00 getty
676 tty6     00:00:00 getty
687 ?        00:00:00 irqbalance
697 ?        00:00:01 mysqld
705 ?        00:00:00 named
709 ?        00:00:00 cron
712 ?        00:00:00 atd
775 tty1     00:00:00 getty
839 ?        00:00:00 console-kit-dae
906 ?        00:00:00 polkitd
1052 ?        00:00:00 sshd
1071 pts/1    00:00:00 bash
1303 ?        00:00:01 fmsmaster
1324 ?        00:00:00 httpd
1325 ?        00:00:00 httpd
1326 ?        00:00:00 httpd
1327 ?        00:00:00 httpd
1410 ?        00:00:04 fmsedge
1489 ?        00:00:03 kworker/1:2
1506 ?        00:00:01 fmsadmin
1555 ?        00:00:00 httpd
1583 ?        00:00:09 fmscore
1736 ?        00:00:00 flush-8:0
1766 ?        00:00:00 kworker/1:1
1775 pts/1    00:00:00 ps
netstat --listen
Active Internet connections (only servers)
Proto Recv-Q Send-Q Local Address           Foreign Address         State
tcp        0      0 *:1935                  *:*                     LISTEN
tcp        0      0 *:www                   *:*                     LISTEN
tcp        0      0 *:2224                  *:*                     LISTEN
tcp        0      0 19.103-44-209.st:domain *:*                     LISTEN
tcp        0      0 poolhdz01.locald:domain *:*                     LISTEN
tcp        0      0 poolhdz01.localdo:19350 *:*                     LISTEN
tcp        0      0 *:1111                  *:*                     LISTEN
tcp        0      0 poolhdz01.localdoma:953 *:*                     LISTEN
tcp        0      0 poolhdz01.localdo:11110 *:*                     LISTEN
tcp        0      0 *:8134                  *:*                     LISTEN
tcp        0      0 poolhdz01.localdo:mysql *:*                     LISTEN
tcp6       0      0 [::]:2224               [::]:*                  LISTEN
tcp6       0      0 [::]:domain             [::]:*                  LISTEN
tcp6       0      0 ip6-localhost:953       [::]:*                  LISTEN
/etc/hosts
127.0.0.1       poolhdz01.localdomain localhost
127.0.1.1       netelubuntuinstall.localdomain netelubuntuinstall
/etc/hostname
poolhdz01.localdomain
/opt/adobe/fms/logs/master.00.log
#Version: 1.0
#Start-Date: 2012-03-01 19:29:49
#Software: Adobe Flash Media Server 4.5.1 r484 x64
#Date: 2012-03-01
#Fields: date   time    x-pid   x-status        x-ctx   x-comment
2012-03-01      19:29:44        1303    (i)2581173      FMS detected IPv6 proto
col stack!      -
2012-03-01      19:29:44        1303    (i)2581173      FMS config <NetworkingI
Pv6 enable=false>       -
2012-03-01      19:29:44        1303    (i)2581173      FMS running in IPv4 pro
tocol stack mode!       -
2012-03-01      19:29:44        1303    (i)2581173      Host: poolhdz01.localdo
main IPv4: 209.44.103.19        -
2012-03-01      19:29:44        1303    (i)2571011      Server starting...    -
2012-03-01      19:29:46        1303    (i)2581413      /opt/adobe/fms/Apache2.
2/bin/httpd -f ./conf/httpd.conf -d "/opt/adobe/fms/Apache2.2" -k start returne
d 0: [Thu Mar 01 19:29:44 2012] [info] mod_jithttp - FMS installation path: "/o
pt/adobe/fms/" -
2012-03-01      19:29:46        1303    (i)2581224      Edge (1410) started, ar
guments : -edgeports ":1935" -coreports "localhost:19350" -conf "/opt/adobe/fms
/conf/Server.xml" -adaptor "_defaultRoot_" -name "_defaultRoot__edge1" -edgenam
e "edge1".      -
2012-03-01      19:29:46        1303    (i)2571111      Server started (/opt/ad
obe/fms/conf/Server.xml).       -
2012-03-01      19:31:07        1303    (i)2581221      Core (1583) started, ar
guments : -adaptor "_defaultRoot_" -vhost "_defaultVHost_" -app -inst -tag "_
1" -console -conf "/opt/adobe/fms/conf/Server.xml" -name "_defaultRoot_:_defau
ltVHost_:::_1". -
/opt/adobe/fms/logs/edge.00.log
#Version: 1.0
#Start-Date: 2012-03-01 19:29:51
#Software: Adobe Flash Media Server 4.5.1 r484 x64
#Date: 2012-03-01
#Fields: date   time    x-pid   x-status        x-ctx   x-comment
2012-03-01      19:29:46        1410    (i)2581173      FMS detected IPv6 proto
col stack!      -
2012-03-01      19:29:46        1410    (i)2581173      FMS config <NetworkingI
Pv6 enable=false>       -
2012-03-01      19:29:46        1410    (i)2581173      FMS running in IPv4 pro
tocol stack mode!       -
2012-03-01      19:29:46        1410    (i)2581173      Host: poolhdz01.localdo
main IPv4: 209.44.103.19        -
2012-03-01      19:29:46        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : localhost:19350/v4 -
2012-03-01      19:29:47        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : 1935/v4     -
2012-03-01      19:29:48        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : 127.0.0.1:19350 (rtmfp-core)/v4     -
2012-03-01      19:29:48        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : 209.44.103.19:19350 (rtmfp-core)/v4 -
2012-03-01      19:29:48        1410    (i)2631509      Public rtmfp-core addre
sses for listener _defaultRoot__edge1 are: 127.0.0.1:19350;209.44.103.19:19350-
2012-03-01      19:29:48        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : 127.0.0.1:1935 (rtmfp)/v4   -
2012-03-01      19:29:48        1410    (i)2631174      Listener started ( _def
aultRoot__edge1 ) : 209.44.103.19:1935 (rtmfp)/v4       -
2012-03-01      19:31:07        1410    (i)2581252      Registering core (1583)
/opt/adobe/fms/conf/fms.ini
SERVER.ADMIN_USERNAME = zach
SERVER.ADMINSERVER_HOSTPORT = :1111
SERVER.PROCESS_UID = 1001
SERVER.PROCESS_GID = 1001
SERVER.LICENSEINFO =
LIVE_DIR = /opt/adobe/fms/applications/live
VOD_COMMON_DIR = /opt/adobe/fms/webroot/vod
VOD_DIR = /opt/adobe/fms/applications/vod/media
SERVER.FLVCACHE_MAXSIZE=500
SERVER.HTTPD_ENABLED = true
ADAPTOR.HOSTPORT = :1935
HTTPPROXY.HOST = :8134
ADAPTOR.HTTPIDENT2 =
VHOST.APPSDIR = /opt/adobe/fms/applications
APP.JS_SCRIPTLIBPATH = /opt/adobe/fms/scriptlib
LOGGER.LOGDIR =
SERS.HTTPCOMMAND_ALLOW = true
/opt/adoble/fms/conf/Users.xml
<Root>
    <UserList>
           <User name="${SERVER.ADMIN_USERNAME}">
                    <Password>No Displayed</Password>
            <Allow></Allow>
            <Deny></Deny>
            <Order>Allow,Deny</Order>
        </User>
</UserList>
    <AdminServer>
        <HTTPCommands>
            <Enable>${USERS.HTTPCOMMAND_ALLOW}</Enable>
            <Allow>ping</Allow>
            <Deny>All</Deny>
            <Order>Deny,Allow</Order>
        </HTTPCommands>
    </AdminServer>
</Root>
FMS 4.5.1 is accessible here http://209.44.103.19/
Maybe out of this information it will be seen why the http:80 login will not accept my credentials.
Thanks in Advance.

I solved my own issue.. The default admin port on :1111 was not redirected via NAT, and instead used nmap to route open ports, and 2222 was available. Typically used for ssh terminal administration..
Edit /opt/adobe/fms/conf/fms.ini and change:
From SERVER.ADMINSERVER_HOSTPORT = :1111
To SERVER.ADMINSERVER_HOSTPORT = :2222 or port that is bi-directional via tcp
I would suggest Adobe to set SERVER.ADMINSERVER_HOSTPORT = :2222 by default to aleviate this common issue.

How come when I go to download an app from the App Store it won't connect to the iTunes Store???

I went to download an app from the App Store & it told me cannot connect to iTunes Store. What do I do to fix this problem???

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

3G issues (full bars w/ 3G, but apps and safari won't connect)

I recently got the 3G iphone 16gb and right now it has this problem:
I would turn on 3G and get full bars and the 3G icon would appear, but when I try to open gmail and update, it would not connect and pop an error message "unable to retreive..." or take a really long time and not do anything at all. Same goes for Facebook app and Safari.
Upon the failure of the app the bars would drop to zero, the 3G icon would dissappear. I would press the home screen and exit, and while it idles in the main screen, bars would go back to full and 3G would appear again.
I would try to open Safari or apps again, and the process is repeated.
I called FIDO my provider, and they suggested a hard restart. It worked... for 5 minutes.
2nd time around I called and they suggested that since I was using a SIM card back from 2005, I needed the 3G enable SIM from the iPhone when it was delivered to me. Switched the line to the new SIM that came with it, and still no luck.
Hard resets, restarts, have no effect in solving the problem. And the funny story is, I was using the 8gb 3G before this 16gb with the old 2005 SIM and it worked perfectly.
Is it possible that something is wrong with the phone? I've made an appointment in the genius bar, but can anyone shed some light?
Message was edited by: noizz

I started having a similar problem 3 days ago. I'm with Rogers and new SIM card (never was on Rogers previously). I usually stay on 3G. I've done a restore (without backup) on iTunes, reset network settings, hard restore....no luck.
I can make & receive phone calls just fine. Safari is either slow or times out (server stopped responding) and same with e-mail.
I seem to do better with 3G disabled.
I have had my phone for more than 4 months without a problem...until Dec 2.
Personally, I'm beginning to think it's something with the Rogers/Fido network in certain cities, but no one at Rogers/Fido will admit to it.

Outlook on a remote Win 7 PC won't connect to our exchange server

Hi,
Since last Wednesday, users at our remote site aren't able to use their Outlook. When they open Outlook, Outlook keeps asking for a user name and a password. On the exchange server, there are several entries for EventID 4625.
EventID 4625 has the following failure information, "Failure Reason: An Error occured during Logon.", "Status: 0xc000006d", & "Logon Type: 3".
If one of the PC is brought back to the main office, it would work fine.
I have checked the firewall and opened a lot of ports for testing, but no luck. The same setup had been working for more than 10 month. A user first reported the problem on last Wednesday morning. Can this be cause by the monthly software
update?
Thanks.
Johnnie
Johnnie

Hi Johnnie,
Thanks for your question. What's the version of your Outlook client? Could you please share the complete event log with us? We shall take a further look then.
This event (Event ID: 4625) is generated when a logon request fails. It is generated on the computer where access was attempted.
Since this was first reported on last Wednesday, right after the Patch Tuesday of Microsoft, it could be caused by an installed update. I haven't seen any others reported the same issue, you might want to go ahead to troubleshoot the recently installed
updates and see whether it's caused by a faulty patch.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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The Remote App on my Ipad does not connect to Itunes on my Desktop

I cannot get the Remote App on my Ipad to connect with Itunes on my desktop. The Ipad tells me to turn on Home Sharing in Itunes on my computer but home sharing is already turned on on my computer. Also, my Ipad does not show up on my Desktop.

Hi Chris,
The article linked below details a number of troubleshooting steps that can help get the Remote app to successfully connect to your Apple TV.
Remote app for iPhone, iPad, or iPod touch can't connect to iTunes or Apple TV
https://support.apple.com/en-us/HT201397
Sincerely,
Allen

I can't connect to my iTunes library on my Macbook Pro using the Apple Remote app on my iPhone 4S. Why?

Hi all,
I've been looking through the forums for help with this problem. There are a couple of threads with similar problems, but no solved threads and the discussion doesn't seem to go anywhere... As far as I can tell, it's been causing a lot of annoyance for many users, including myself, but it looks like the community's in the dark about why it's happening!
I'm trying to connect to my iTunes library using the Apple Remote app on my new iPhone 4S. As you may know, there are two ways to do this:
Connect via Home Sharing by setting up Home Sharing on both iTunes and the iPhone, or
Connecting directly to iTunes using a four digit passcode.
I've tried both methods, and neither work!
Here's what happens for each method:
From the Remote app start screen, I tap the "Turn on Home Sharing" button. I enter my Apple ID details (which are definitely correct), and get a confirmation message on my phone saying "Home Sharing is on using [my email address]. To control iTunes: Choose Turn On Home Sharing from the Advanced menu in iTunes on your computer." I then go to iTunes, turn on Home Sharing, enter my Apple ID again and get a confirmation message saying "Home Sharing is now on", etc. However, there's no connection formed between my iPhone and my Macbook Pro - the Remote app just shows a message saying "Turn on Home Sharing in iTunes on your computer or on Apple TV using the account [my email address].
From the Remote app start screen, I tap "Add an iTunes Library", and the four digit passcode is shown on my phone. I select the new "Quintin's iPhone" item that appears in the iTunes sidebar under "Devices", and enter the passcode on the screen that appears. Once I've entered it, I get a confirmation message saying "Your Remote is now able to control iTunes" with an "Okay" button. Clicking the "Okay" button makes the screen and the sidebar item disappear completely. On my phone, a message that says "Looking for ..." is shown on the screen with a spinning loading wheel, but nothing happens. After a minute or two, it stops and simply says "Could not find".
After trying both methods, I went through all of the troubleshooting steps here: http://support.apple.com/kb/ts1741 . Absolutely no effect.
I should mention that I was experiencing similar problems on my old iPhone 3Gs with an older version of iTunes. I thought it might have been some kind of hardware fault and expected it to clear up once I got the new phone, but the problem is still there. It's a new phone, a new computer, a newer version an iTunes... even a different network I'm trying to connect to it on. Bizarre!
I've even tried using the Mobile Air Mouse remote application instead. However again, the Mobile Air Mouse app on my phone can't pick up the Mobile Air Mouse server on my Mac.
I'm kind of at the end of my rope here. Anyone?

I have the exact same problem trying to use the Remote app on both my iPhone 3gs and iPad 2 with either my Mac or ATV2. My Remote app used to work on my phone - I can't recall if I ever actually used it with my iPad, but when I tried today, I got all the same results as you did (on both iPad, and then iPhone). I was using my ATV2 to play music from iTunes on my Mac and wanted to use the Remote app, but it would not connect to either device no matter what I did.

Remote app v2.3 Won't Connect

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