Remote arrow keys intermittently working on CHS 435HDC

The arrow and ok buttons on the Fios remote and my Logitech harmony remote intermittently work on the dvr menu and program info screens. This only started happening within the last week or so after the automatic STB update was released.

I have had this problem for about 6 weeks and it has been drving me nuts. The remote worked fine in the morning, but in the evening, I would have to click a dozen or more times before getting an STB response. Based on another posting, I was checking out an Amazon listing of a remote IR receiver extender. Someone who posted a review of that product mentioned that they had been told some kinds of lighting could interfere with the remote IR signal. Out of curiosity, I tried turning off the room lights and voila, the remote started working fine! I then realized that, in the morning, I typically do not have the lights turned on, but in the evening I do. I also realized that the problem had started when I had replaced some recessed incandescent lights with CFLs. My TV is in a room with multiple sets of recessed lights and so as long as the ones nearest the TV are off, my remote works.
Being curious about some of the other postings from people who have been having this problem, I wondered if the reason why placing a yellow Post It note over the STB IR receiver worked for some people is because it was filtering the light. For me, the yellow Post It note did NOT help. The remote worked fine with the CFLs turned off but not with them on. However, I then tried pieces of paper of other colors and found that covering the STB receiver with a red Netflix envelope allowed the remote to work just fine even when the CFLs were turned on.
So, at least for now, my remote is working fine and I have at least a partial understanding of what is causing the problem. However, I do wonder why the remote ever works when the CFLs are on. Is it possible that small fluctuations in line voltage cause some variation in amount of interfering light from the CFLs? (Just curious now!) Very happy to have a remote that works now. Hope this helps at least a few people because I know how incredibly frustrating this problem is!

Similar Messages

  • Up and Down Arrow Keys Not Working

    I have had the HP Pavilion g6t-1b00 CTO Notebook PC for a year or two now. I've been having a couple of problems with internet connectivity and putting my computer on "sleep".
    However, few days ago, my keyboard randomly started acting weirdly. When I would try to type certain letter/numbers, they would come out differently. 
    Ex. pressing the space bar would show up " ./M" instead
    I tried restarting my computer many times and installed a BiOS update which fixed all of my issues except for my up and down arrow keys. As of now, they have no function; I can't scroll with them and they don't seem to be taking on the role of another key. I have tried using the keys on different programs. Using the touch pad to scroll works but I still can't use the up and down keys.
    Is there anyway to get the up and down arrow keys to work again?
    This question was solved.
    View Solution.

    Hello Larasoft,
    I understand you’re up and down arrow keys are not functioning, is that accurate? I will do all I can to help you with this issue.
    I want you to access the setup menu to test the keys out, see instructions below.
    1.       Shut down the computer.
    2.       Locate the F10 key across the top.
    3.       When you turn the computer back on immediately start tapping the F10 key repeatedly.
    4.       If successful you should be on setup utility screen. What’s different about this is you can only use you arrow keys to navigate.  
    5.       Try working the arrow keys  up and down on different menus and see if they work.
    6.       Once you tested it press F9 to setup defaults and then press F10 to save and exit.
    If I have been helpful or if you’d like to say thanks you can click the white star under my name to give me Kudos.  I really appreciate it.
    Please respond at your earliest convenience with you results.
    Thanks
    Clicking the White Kudos star on the left is a way to say Thanks!
    Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!

  • HP G62-348CA number keys and arrow keys not working

    Good day Experts! Can someone help me fix my laptop? I got G62-348CA unit. only number 5 and 6 in my number keys are working and also arrow keys down and right are not functioning. at first it was built with windows 7 home premium 64bit but then i have to reformat my laptop with windows 7 ultimate but i dont have available 64bit so i install 32bit of the OS. before i install the OS, number keys and arrow keys are working fine but after I reformat my laptop with ultimate 32bit, the said keys are not working. please guys help me. im having trouble with my unit and i dont know what to do. its pretty bad i dont have any idea. all the best with you guys and i'm hoping for your fast and kind response. thank you!

    Because the operating system does not affect the keyboard in that way . .. If the operating system has issues it would switch keys or assign wrong characters.
    I have replaced over 200 keyboards because of such issues

  • Why after i update my left and right arrow keys stop working

    my left and right arrow keys stoped working after i updated to Mavericks now the dont work

    Hello ccombs2014,
    It sounds like 2 of your keys are not working after updating to Mavericks. I found this section of an article for you to help troubleshoot this issue named:
    One or more keys on the keyboard do not respond
    http://support.apple.com/kb/ts1381
    Some keys don't work as expected
    From the Apple menu, choose System Preferences.
    From the View menu, choose Speech.
    Click the Text to Speech tab.
    If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
    Click the Universal Access pane in System Preferences, click the Keyboard tab.
    Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
    In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
    If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
    If the issue persists, use Keyboard Viewer to help isolate the issue:
    Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
    Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
    Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
    From the Input (flag) menu, choose Show Keyboard Viewer.
    If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
    Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working.  If the keys work while started from the Install disc, then the keyboard itself is working correctly.  Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
    Thank you for using Apple Support Communities.
    All the best,
    Sterling

  • Arrow keys not working on CS2 64 bit system

    Recently purchased a new computer with 64 bit system 4meg ram. I installed CS2 and everything seems to be working except the arrow keys and the control +/- features. Arrow keys are working in other programs like word and publisher. Any suggerstions?

    I had the same issue on one machine but not another, so I compared the Photoshop install directories and found that (among other things) Tw10122.dat was different between the two. My only guess is that the version we have is localized to a different country, and this is causing the issue. Perhaps a common pirated version is also localized to a different country and that's why this issue is common among pirated versions, even though ours are not pirated.
    ...Or maybe they are and we just don't know it! Either way, replacing this file with my other version fixed it for me and maybe it will for you, too. Here's what to do:
    Close Photoshop (if opened)
    Navigate to your Photoshop install directory. This is c:\Program Files (x86)\Adobe\Adobe Photoshop CS2\ by default on x64 systems or c:\Program Files\Adobe\Adobe Photoshop CS2\ on x32.
    Find Tw10122.dat and rename it to  Tw10122.dat.bak.
    Download my attached  Tw10122.dat to your install directory.
    Launch Photoshop and test it.
    If the issue persists, or anything else seems wrong with Photoshop, restore your old  Tw10122.dat by deleting mine and renaming  Tw10122.dat.bak to its original filename. Please let us all know if this works for you.

  • Arrow keys dont work on flash games

    Hi, anyone had this problem? The arrow keys dont work when I
    play flash games. Have downloaded latest version of flash (multiple
    times) and still the same problem. I load up a flash game, then can
    only use the mouse to play. Arrow keys just dont respond when used.
    Arrow keys work fine on other programs, just flash is a
    problem
    Really hope someone has had this before and knows what to do.
    Thanks for any replies.

    I had the same problem and was looking around on the net for
    help. I found a post that said to try using the numbered keypad
    instead, as in 8 is up, 2 is down, 4 is left and 6 is right. It
    worked for me so hopefully this will help you as well. :)

  • Arrow keys stop working?

    I've seen multiple posts recently about arrow keys stop working. This just happend to me however i found the solution.
    Hold down all four (4) arrow keys and a menu will pop up.
    Then select charcters by clicking (i believe) the right arrow.
    Hope this helps.

    Hi Ken,
    Thanks for posting in MSDN forum.
    Since the issue is more relate to the end-user, I'd like to move it to Excel IT pro forum.
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
    Thanks for your understanding.
    Regards & Fei
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

  • HP Pavilion dv8t-1000 CTO Entertainment Notebook PC - DOWN ARROW KEY NOT WORKING

    Down arrow key doesn't work.
    It has to be "warmed -up" by holding it down for like 15-20mins and then it intermittently works.
    Suspect a pinched keyboard circuitry....
    ANY SOLUTIONS WELCOME
    Regards
    -Ash-

    The easiest solution would be to buy a replacement keyboard or use an external USB keyboard when you need to use the arrow keys. You can find a used keyboard on eBay pretty cheap these days. I just picked one up for a HP G50 for a mere $8 after shipping. Generally there is no way to fix these keyboards if there is a problem in the ribbon cables. Good luck!

  • Why do arrow keys stop working with type in CS6

    I searched this issue and found many forums discussing the topic, but no solution. When using PS CS6, the arrow keys randomly stop working when navigating around in text. This is extremely frustrating. Per other discussions, and my experience, there doesn't seem to be a constant trigger. Saving the PS file when it happens SEEMS to fix it - at least temporarily. It's been happening off and on since I upgraded.
    Adobe reps (they're say "employee") monitoring the photoshop.com forums suggested the fix is to close all other apps. No one works that way. Chrome (or other browsers) were speculated to be the cause. but I just had this happen without any browser open.
    Any insight would be greatly appreciated. It's the simple things that cause the most frustration.
    Sysytem details:
    CS6 upgrade form CS5 Premium
    Lion 10.7.4 / 16G / i7 Intel
    Safari / Chrome
    MS Office
    Mac Mail
    FontAgent Pro

    Nobody suggested that closing other apps was fix - that was just a test to determine which apps were causing problems with event handling that prevented Photoshop from correctly handling the key events.
    And if there were already posts on this topic, why did you create a new topic on the same thing?

  • Arrow keys stopped working in Finder

    I always use the left and right arrow keys to open and close folders in Finder, but for some reason they have stopped working. Anyone know how to fix this?

    Apparently, you're not looking in the right place. Double-click on your HD Desktop icon, assuming that you've set the Finder's preferences to show HDs, Users->username->Library->Preferences.
    After moving it, click on the Desktop and select Finder->Preferences from the menu bar.

  • Arrow keys stopped working in excel

    The arrow keys on the keyboard that came with my new iMac have suddenly stopped working in Excel for moving between cells.  They will only scroll the page up and down and left to right.  Surely I have just inadvertently changed some setting.  But, I have no idea how to change it back because I have no idea what I may have changed!  Help!

    Eric!!!!  I thought all this time that nobody answered my question.  And there it was, all the way back in October of 2011.  I guess I thought someone would knock on my door and tell me my question had been answered.
    Thinking all was for naught, I plugged in my PC keyboard and fixed the problem and then unplugged it.
    Anyway, the keystrokes you suggested work wonderfully AND I am awestruck by the link you suggested. I want you to know, I googled the problem and read everything I found and not one person ever mentioned the Mac keystrokes for accomplishing "F-14".
    You are the King.  Actually, if you can answer the question I just posted in Airport Express, I'll be your personal slave.  (It's called, "Murder on the Airport Express....")
    My Airport Express doesn't extend my Wireless Network.

  • My right arrow key isnt working.

    My right arrow key is not working. Well, I mean I can press on it and it will move sometime but I have to use a lot of force to make it move. Is something stuck under there (can I get it out by myself?) or do I need to go into the apple store??
    Thanks

    Your appointment at the genius Bar at an Apple store is FREE, in warranty or out. If they can fix the problem in a few minutes without installing parts, they will. Otherwise, they can provide a quote for repair.
    Those guys put their hands on these computers all day every day. They are especially good at physical problems like this.
    You are under no obligation to have them do any needed work. Apple wants you to be a happy customer, if possible.

  • Command arrow key not working in iCal

    Command arrow to navigate between day, week or year now not working.  Command T works for example, just not the arrow keys for scrolling through the diary.

    Hello Angela. A bit of info often helps. Basic is machine type and OS version. Since you say "now not", presumably it used to, so what have you changed since it last worked? Does it still work in eg TextEdit (start/end of line)?
    Are you syncing your calendars with anything?

  • Arrow keys quit working after clicking on hyperlink

    Hi all, I am using FM 8.0p277 on windows 7. When I open a document and use the arrow keys to go through the document everything works fine. Hold arrow key down and it scrolls through the document. If I click on a hyperlink to go out the the web from the FM document, things go wrong. After that I cannot scroll through a document by holding down the arrow key. I have to click one time to go down one line then click again to go another line. The same going left or right. If I hilight text I have to stop one word short of where I want to be, then the next word is hilighted after I remove my fingers from the shift and ctrl keys. Is this something to do with the Windows 7??? I can work around it, but it is a pain. Thanks for any help you can give to me.

    Go step by step and test.
    1. System Preference > Sound > Output > Internal Speakers
        Highlight  Internal Speakers.
        Make sure that Mute is not enabled.
    2.Plug in and  remove the headphone.
        If you see red light in the headphone port, plug the headphone
        in and out of the port 5 or 6 times to flip the microswitch inside.
        Sound output may be stuck in the digital mode.
        Try this even if you don’t see the red light.
    3. Reset PRAM.  http://support.apple.com/kb/PH14222
        Do this twice
    4. Reset SMC.     http://support.apple.com/kb/HT3964
        Choose the appropriate method.
        Choose the method for:
        "Resetting SMC on portables with a battery you should not remove on your own".
    5. Applications > Utilities > Audio MIDI Setup
        Audio Devices window
        Side Bar
        Click the Built-in Output.
        Under Mute any of the boxes checked? If so,uncheck it.

  • Excel arrow keys stop working (NOT SCROLL LOCK)

    Excel Office Pro Plus 2013 on windows 7 64 bit.
    This has happened since I loaded it.. older excel never has this issue on same host.
    When I am working in a spreadsheet and moving around with arrow keys.. they stop working randomly.
    It is NOT scroll lock... I can turn scroll lock on and off no effect.
    IF I change to another tab then back to the same tab .. the arrow keys work again!!!
    This happens in many spreadsheets... seems like the larger they are the worse it it.. VERY annoying and makes it unusable!!
    I have all the latest patches and have rebooted .. this has been going on since I loaded excel.. I was hoping a patch would fix it.. 
    but it keeps happening randomly... 
    ANY ideas?
    -Ken 

    Hi Ken,
    Thanks for posting in MSDN forum.
    Since the issue is more relate to the end-user, I'd like to move it to Excel IT pro forum.
    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.
    Thanks for your understanding.
    Regards & Fei
    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
    HERE to participate the survey.

Maybe you are looking for