Remote Assistance for Mac?

Ok regardless I will be geting a Mac in the near future, however I was wandering if Apple has its own version of remote assistance? My parents will probaly be geting one to thats why im asking.

ok. I wasn't sure what you are referring to. in mac land that's called screen sharing. yes, there are a number of ways to do this. the easiest is to use ichat. you just need to get a mobileme account (not free) or a google account (free) or aim account ( also free). then both you and your friend log into ichat and there is an option to ask the other party to share their screen.
there is also built in screen sharing but that's trickier to use and usually requires some router configuration. ichat can be set up in 5 minutes and does not require anything.

Similar Messages

  • Microsoft Remote Desktop for Mac and Win 2000 Server

    Hello guys,
    Could you please confirm that the latest version 8.0.15 is compatible with WIN 2000 Server connections? If not, could you please advise which version of Microsoft Remote Desktop for Mac is the match in order to connect to a WIN 2000 server.
    Thank you in advance,
    Bogdan

    Hello Bogdan
    WIN 2000 is supported. See a complete list of supported Windows SKUs here:
    https://technet.microsoft.com/en-us/library/dn473006.aspx
    Go to the AppStore and download Microsoft Remote Desktop.

  • How do you disable remote access for mac routers

    how do you disable remote access for mac routers

    Hi, I'd never buy an Apple router again, but see if reverse thinking works here....
    https://discussions.apple.com/thread/3926392?tstart=0

  • Remote desktop for mac decryption using standard RDP Security mechanisms failed code 4498

    Remote desktop for mac decryption using standard RDP Security mechanisms failed code 4498
    i see this error when accessing an email server and it freezes the screen.  This is happening every 2 minutes or so.  any idea what is happening?

    Hi,
    Would you please provide us the log file after the issue occurs for further research.
    Microsoft Remote Desktop -> About Microsoft Remote Desktop -> Send log via email -> Post the log here.
    Thanks.
    Jeremy Wu
    TechNet Community Support

  • MS Remote Desktop for Mac (v8.0.9 - 8.0.12): issue with "Session (ID #) remote control failed."

    Hello,
    I'm a SysAdmin for a small-med business in CO. We use a cluster of 3 RDS servers that are load-balanced with round-robin DNS and an RD Gateway. When I remote in from a PC, all works as expected. However, when I remote in from my MacPro (my main machine at home)
    and try to remote control a user's session, I get this error: 
    Note the ID number is unique to the user's RDP session, so will vary each time. 
    This is 100% a bug in the "Microsoft Remote Desktop for Mac" program; I am positive of it at this point. 
    Does anyone from MS actually monitor these threads at all, or am I wasting my time? Thanks...

    Hi,
    As this happens with him specific from MRD MAC check whether he is taking RDP with IP address or hostname. Also try to uncheck the Option "Bypass RD Gateway for local address" under RDSH configuration and verify the result. 
    Also for more detail he can collect log from MAC side by following path.
    Microsoft Remote Desktop>About Microsoft Remote Desktop>Send log via email
    Hope it helps!
    Thanks.
    Dharmesh Solanki
    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Remote assistance from Mac to PC

    Hey, my mother occasionally has issues with her PC and asks for my assistance. Before, I just used the Remote Assistance feature in MSN Messenger and fixed the issue using my Dell laptop. Now that I have made the FANTASTIC move to a MacBook, I am looking for a way to give my mother assistance, and it does not seem possible through Microsoft Messenger on Mac.
    Is there a way I can remotely assist my mother, on her pc, from my MacBook.
    P.S. She is in Iowa and I am in Minnesota, in case that makes a difference in your suggestions. Also, she is running Windows XP and I am running Snow Leopard.
    Thanks!

    I did download that earlier tonight, but I had not used it as I was unsure how to connect to my mothers computer in Iowa. I am not the best when it comes to networking, and this option looked like it would only help if my mothers comp was on the same home network as my own.
    How do I connect to her since we are on totally different networks? I am utilizing a shared wireless connection, and she is using a wireless network I set up for her at my parents home. Ideas?

  • Can't connect remote PC with Microsoft Remote Desktop for Mac after using a new router

    I'm using a Windows 8.1 computer as a HTPC to download files and I set it logins automatically and I just need to press the power button then use RD for Mac to control the HTPC without extra monitor, keyboard...
    Here is the problem: After I took my Mac and HTPC to another place, I can't connect it with new router now. (I change the PC name to new local IP, nothing else changed)
    It shows on screen that:
    Unable to connect to remote PC. Please verify Remote Desktop is enabled, the remote PC is turned on and available on the network, and then try again.
    I can use shared disk drive of the HTPC on my Mac so I know the connection works.
    Thanks!

    Hi,
    Thank you for posting in Windows Server Forum.
    Generally, if it is a home network environment, please use IP address of the target computer as the PC name.
    Remote Desktop Client
    http://technet.microsoft.com/en-US/windowsserver/dn463762
    Above one quoted from below thread.
    Microsoft Remote Desktop
    Hope it helps!
    Thanks.
    Dharmesh Solanki

  • ITunes remote app for mac

    Hello,
    I use the remote app on my iPhone quite a bit and am looking for one something similar i can use on my mac.
    I have found a couple but ideally I am looking for a dashboard widget or menubar item thats always there. I'm not looking for loads of features a simple playback controller would be fine...
    Cheers
    Andy

    Dave Sawyer wrote:
    the OP wants to control iTunes on a different computer.
    hmm ...
    in that case there might be something @ Doug's, such as:
    [_*Dan's Remote Scripts*_|http://dougscripts.com/itunes/scripts/ss.php?sp=dansremotes]
    These four scripts will assist you in controlling iTunes from a remote computer over a network: Toggle Pause/Play I, Toggle Pause/Play II, Remote Play Next, Remote Play Previous. Be sure to open these scripts in Script Editor and supply the IP addresses for the remote machine.
    or
    [_*iTunes 2 Remote*_|http://dougscripts.com/itunes/scripts/ss.php?sp=ittorem]
    "This script allows you to remotely control iTunes—useful if like me you have a server attached to an amp and a powerbook with airport The script needs to be altered before it compiles - the hostname or ip address of the machine you want to control needs to replace the instances of myhost.domain.com."
    not a very elegant solution but might be sufficient.
    JGG

  • How to connect a printer with Remote Desktop for Mac, version 8

    Hello,
    I use Microsoft Remote Desktop 8.0.3 with my Mac to connect to an application which is based on a Windows Server 2008.
    I don't find the way to print to my Mac. I don't find the menu for it :-(
    Same problem to transfert a file from the Windows Server to my Mac :-( :-(
    Can you help me ?
    Many thanks in advance
    William

    Hi William,
    Please make sure that Forward printing devices is checked. This allows you to use the local printer connects to your Mac in a remote desktop session.
    Getting Started with Remote Desktop Client on Mac
    http://technet.microsoft.com/library/dn473012
    Thanks.
    Jeremy Wu
    TechNet Community Support

  • How could I turn off the Command Key to Windows Key mapping in Remote Desktop for Mac 8

    I'd like to be able to turn the Command key->Windows key mapping off.  In this new app, whenever I use the Command key to initiate a Mac-side function, it registers a press of the Windows key within the Remote Desktop session.  Speaking only
    for myself, I use the Command Key for quite a lot of Mac operations, while my need and expectation for a Windows key press is zero.

    I'd like to be able to turn the Command key->Windows key mapping off.  In this new app, whenever I use the Command key to initiate a Mac-side function, it registers a press of the Windows key within the Remote Desktop session.  Speaking
    only for myself, I use the Command Key for quite a lot of Mac operations, while my need and expectation for a Windows key press is zero.
    Agreed. Cannot stop it by disabling the "Windows" key (from within Windows 7). Every time I Cmd-Tab to change apps, the Start Menu pops up,
    and persists, overlaying other app windows. Much more than annoying.
    Also, there is no Clipboard Sharing, apparently. Love typing in long binary strings into the Registry.

  • Download Assistant for Mac keeps failing with Error 109

    I used to download Adobe products just fine before the "Assistant" requirement.  I have the latest Adobe Air, and the latest Assistant.  It keeps giving error 109, and I have followed the troubleshooting document to remove the preference file, and cache folder.  My network connection is fine, as I am able to download other SW from other sites just fine.
    The only thing that may be left is that we use a proxy server, and maybe this download assistant is using a CDN to distribute the download?  We whitelist all the IT companies like Adobe, Microsoft, Apple, etc, so that Updates can be applied without authenticating with the proxy, so maybe this utility is using a different URL other than Adobe.com?
    I'll have to do some packet sniffing on my end to see exactly what's happening, but it's a bit frustrating that this tool is supposed to make downloading easier, but I have now spent almost an hour on this, and now more time will be spent.
    Maybe offering the user an "old fashioned" download through your browser link for times like this?

    Hi, Thanks for replying.  I ended up using 'WireShark' to 'sniff' my traffic, and was able to extract the direct link of the product:
    http://trials3.adobe.com/AdobeProducts/DSST/CS6/osx10/DesignWebPremium_CS6_LS16.dmg
    Unfortunately, that hangs as well.  I've tried Chrome, Firefox, and Safari on the Mac.  It must be something our proxy doesn't like, because I'm seeing the requests, it's just I never "get anything back". 
    I've got another network I can try that's for our visitor's to use, which is just a basic DSL connection, with a wide open firewall.  That should take our proxy out of the equation, but everything else w do with Adobe works fine with the proxy.  We have 12 seats of CS5, and just upgraded to CS6 (hence the download requirement) and I've never had a problem.
    (I also did follow that troubleshooting link before I posted this issue)

  • Cut/Paste not working in Microsoft Remote Desktop for Mac

    Sirs,
    I am using Microsoft Remote Desktop V8.05 build 24428 on a Mac under the latest Mavericks OS, and I find that Cut and Paste are not working. When I paste on Remote Desktop Windows always pastes the last thing cut/copied under the Windows remote session,
    rather than whatever I just cut/copied in another Mac window.
    I am well  aware that the keystrokes are different, and I tried to follow the instructions on another question which indicated that I should select the console session  checkbox on Remote Desktop's 'Connection' configuration window. However Remote
    Desktop no longer seems to have that option ... the topmost line now shows 'Admin Console' and checking it did not help with cut/paste.
    I hope you can tell me how to get this working as cut/paste is a great convenience.
    Thanks

    Hi,
    Clipboard redirection is not supported in current versions of Microsoft Remote Desktop. However, I will help to submit this as customer wish to the product team.
    Thanks for your understanding.
    Jeremy Wu
    TechNet Community Support

  • Set up Remote Access for Mac Mini

    I recently bought a Mac Mini and set it up at home. It is running on Mac OS X 10.8.3, and runs on Server 2.2.1 and Airport Utilities 6.2. I would like to be able to access the Mac Mini server from outside my home. Does anyone know the procedure of setting up remote access (through SSH or VPN) without creating an internet domain name? Thanks!
    I'm quite new to many of the Apple products, so it would be good if the answers are clearer and more detailed. Thanks!

    As Barney-15E says, Back-to-My-Mac is the best option.
    After that, try TeamViewer.com
    ssh can be done, but there are setup details with respect to your home router to allow port 22 from the Internet side to your Mac mini <http://portforward.com>.  And then you will need a dynamic DNS name from someone like No-IP.com or DynDNS.org so you can find your home router.  Once you have that setup, you should make sure you use a good strong password, as you have now exposed a known port to the internet <http://xkcd.com/936/> and <https://www.grc.com/haystack.htm>.  Don't forget to enable System Preferences -> Sharing -> Remote Login.  So now you can ssh, but what do you want to do with that?  You can create ssh tunnels for VNC screen sharing and AFP file sharing.
    ssh -L 22590:localhost:5900 -L 22548:localhost:548 [email protected]
    Now you have logged in and you have 2 tunnels.  How to use them.
    Finder -> Go -> Connect to server -> vnc://localhost:22590
    Finder -> Go -> Connect to server -> afp://localhost:22548
    Back-to-My-Mac and/or TeamViewer.com are easier

  • Where can i download migration assistant for mac os 10.4.1.1 update

    Where can i find the migration assistant upgrade download for a mac OS 10.4.1   I am trying to copy files from Mac 0sx 10.4.1.1 to a new mac

    The update is available here, but you should manually move files via File Sharing or Target Disk mode instead of using it in that configuration.
    (84201)

  • Remote desktop for Mac OSX 10.7.5

    How do I use remote desktop connection?
    I need to connect to a Windows based server to edit MS Office documents.
    I tried downloading the Microsoft Remote desktop connection client, but it did not work.

    You could try CoRD (Microsoft RDC Screen Sharing)
    <http://www.macupdate.com/info.php/id/22770/cord>
    I'm also assuming that the remote Windows system has enabled remote access.  The Windows RDC web page has pointers for setting up the Windows system
    <http://www.microsoft.com/mac/products/remote-desktop/default.mspx>

Maybe you are looking for

  • Can't get Bluetooth to work on my iPad air wireless key board

    iPad air Bluetooth will not pick up my wireless key board

  • Running a query in which table name and column name are passed as arguments

    Hello, I have a pl/sql code in which table_name and column_name are defined as variables. I want to run a sql query like update table_name set column_name = <value> where id='xyz'; How can I achieve this? Thanks in advance. Regards.

  • Update record error message

    Hello Group, Apex 3.0 I get an error when I try to update a field in the Master-Detail form (where both Master and Child records are on the same page) but only on the Master record. If I make changes to the Child records I have no problems. Here is t

  • Viewing my images

    Why do I have ? on all my folders and cant see my images?

  • Netbeans debugging an applet

    I have a class called JScriptBroker which extends Applet. I have a class SearchPeaple that extends JScriptBroker and therefore is an applet. How do I tell netbeans it is an applet because it keeps bugging me the main method is missing? Allso I cannot