Remote assistance SCCM 2012 SP1

Hello,
With my SCCM Console, i have tried to activate the remote assistance in one of my client computer but i got an error : 
The functionnality "Remote assistance" is installed in my SCCM server and this option is activated on SCCM agent in the client computer ,i can run just the remote control and Remote Desktop  !!!!!????
prince

Hi,
Please check if the user initiate the session is listed in Offer Remote Assistance Helpers group of the client. You could add the user by "Permitted viewers of Remote Control and Remote Assistance" in Remote Tools Policy.
Best Regard,
Joyce
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    System.Core
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.30319.233 built by: RTMGDR
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll
    System.Data.Linq
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.30319.1015
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Data.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Data.Linq.dll
    System.Management
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.30319.1 (RTMRel.030319-0100)
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Management/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Management.dll
    AdminUI.WqlQueryEngine
        Assembly Version: 5.0.0.0
        Win32 Version: 5.0.7958.1000
        CodeBase: file:///C:/Program%20Files%20(x86)/ConfigMgr%202012%20Toolkit%20R2/ServerTools/AdminUI.WqlQueryEngine.DLL
    System.Configuration
        Assembly Version: 4.0.0.0
       Win32 Version: 4.0.30319.1015 (RTMGDR.030319-1000)
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll
    System.Xml
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.30319.1015 built by: RTMGDR
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll
    System.Data
        Assembly Version: 4.0.0.0
        Win32 Version: 4.0.30319.237 (RTMGDR.030319-2300)
        CodeBase: file:///C:/Windows/Microsoft.Net/assembly/GAC_64/System.Data/v4.0_4.0.0.0__b77a5c561934e089/System.Data.dll
    ************** JIT Debugging **************
    To enable just-in-time (JIT) debugging, the .config file for this
    application or computer (machine.config) must have the
    jitDebugging value set in the system.windows.forms section.
    The application must also be compiled with debugging
    enabled.
    For example:
    <configuration>
        <system.windows.forms jitDebugging="true"
    />
    </configuration>
    When JIT debugging is enabled, any unhandled exception
    will be sent to the JIT debugger registered on the computer
    rather than be handled by this dialog box.

    Hi,
    That is as expected, the new tools require Configuration Manager 2012 R2 to work. From the download page of Configuration Manager 2012 R2 toolkit.
    "Note: Items with an * are new in the R2 Toolkit and require Microsoft System Center 2012 R2 Configuration Manager for full functionality. 
    Server Based Tools
    * DP Job Manager - A tool that helps troubleshoot and manage ongoing content distribution jobs to Configuration Manager distribution points.
    * Collection Evaluation Viewer - A tool that assists in troubleshooting collection evaluation related issues by viewing collection evaluation details.
    * Content Library Explorer - A tool that assists in troubleshooting issues with and viewing the contents of the content library"
    So you need to upgrade to R2 before you can use the new tools.
    Regards,
    Jörgen
    -- My System Center blog ccmexec.com -- Twitter
    @ccmexec

  • Windows Updates are not getting download after installation of SCCM 2012 SP1

    I have installed SCCM 2012 SP1 step by step as per microsoft documents, Now I am getting error while downloading windows updates from microsoft site.
    Error by WCM.log : System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a send. ---> System.IO.IOException: Unable to read data from the transport
    connection: An existing connection was forcibly closed by the remote host. ---> System.Net.Sockets.SocketException: An existing connection was forcibly closed by the remote host
    Error By wsyncmgr: DB Server not detected for SUP XYZ.com from SCF File. skipping.
    Sync failed: WSUS update source not found on site KSL. Please refer to WCM.log for configuration error details.. Source: getSiteUpdateSource
    STATMSG: ID=6703 SEV=E LEV=M SOURCE="SMS Server" COMP="SMS_WSUS_SYNC_MANAGER" SYS=KSL-MUM-SCCM01.KSEC.KotakGroup.com SITE=KSL PID=3688 TID=4752 GMTDATE=Tue May 21 10:59:06.745 2013 ISTR0="getSiteUpdateSource" ISTR1="WSUS
    update source not found on site KSL. Please refer to WCM.log for configuration error details." ISTR2="" ISTR3="" ISTR4="" ISTR5="" ISTR6="" ISTR7="" ISTR8="" ISTR9="" NUMATTRS=0
    I have reinstall my SUP on site server, i have my WSUS & site server is on same server. I have kept my sup setting as per requirment (8530 & 8531)
    Kindly suggest is any other settings need to be done on server side.

    Yes, I know this is an old post, but I’m trying to clean them up. Did you solve this problem, if so what was the solution?
    From your log snip-it, it looks like the firewall is causing your problem. Temporary turn off the firewall and see if that solves your problem.
    Garth Jones | My blogs: Enhansoft and
    Old Blog site | Twitter:
    @GarthMJ

  • Linking InTune to SCCM 2012 SP1

    Hi, I have a question around what is required to link InTune and to our local SCCM 2012 SP1 server.
    Is it required to sync our Active Directory objects?  What we are hoping to achieve is to simply install the InTune client on our Windows 7/Windows 8 laptops and tablets, then manage updates, antivirus, remote control and inventory data. 
    We don't need the ability to have users self enroll devices, we will be installing the client in the IT department.  We also do not need to provide the ability to users to log in to install applications from a portal.  We just want to manage the
    devices.
    We just want to be able to bring data from the InTune system into our local SCCM database if possible as it ties into our inventory system.
    That being said, I've verified our domain in InTune.  Do I need to sync Active Directory or can I omit this and set up the InTune subscription in SCCM?
    Thanks,
    Travis

    The official answer is
    YES.
    http://technet.microsoft.com/en-us/library/jj884158.aspx#bkmk_preq
    The device apps prompt the user to log in.  If their account isn't present within Azure AD (and therefore InTune), users will not be able to log in.  In reality, i suspect some stuff would work, but with cloud services especially, i'd stick to
    the official support guidance.
    Mike Crowley | MVP
    My Blog --
    Planet Technologies

  • Adding New SCCM 2012 SP1 Distribution Point To Replace Existing Distribution Point

    We currently in the process of the doing a site server refresh at all our remote sites. Each remote site currently has a physical 2012 SP1 DP, and will be replaced with  a new DP at each location, and will eventually decommission the current one.
    What's the best way to introduce a new DP and remove the old one?
    Thanks
    Bern

    You can use this method if distributing through the WAN is not an option.
    http://blogs.technet.com/b/kensmith/archive/2013/08/01/migrating-the-content-library-between-distribution-points-in-sccm-2012-sp1.aspx
    If you don't care, just add it to SCCM and replicate your content. Modify your boundary once done.
    I hope you have a DP Group, if so, just make it member of the group and all your content will be copied. If not, you'll have to go through all your content and add it manually or script the process using PowerShell.
    To remove your existing it's simply a matter of removing the "Distribution Point" role on your Server using the SCCM Console. (Administration / Site Configuration /Site Server, select your distribution point, right click Remove)
    Benoit Lecours | Blog: System Center Dudes

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