Remote control and MSI PC-DTV Mega Sky 580

Hello,
I bought one of these recently and initially had problems when installed. It would initially run fine but after I closed the program down and restarted it the PC would just reboot.
I was using the front USB ports so I moved it to the rear ports and removed and reinstalled the drivers/software. It runs just fine now and the quality of the picture superb. I've rerun the device over a few days and all seems okay. I appear to have all the available programs from the Sutton Coldfield transmitter although this morning I booted up and the screen was blank. I realised I had last looked at BBC4 and of course thats only a part time channel!
I've looked at the MSI site at the drivers/Presto PVR updates but I am not sure which of the four I should download and use. In fact as the device is working is there any advantage in doing this?
Lastly... I'm not sure if this is a problem or not but the remote control doesn't work. Reading through the forum I'm wondering if I have the wrong end of the stick and the remote only works with Microsofts MCE. I have Microsoft XP SP2. Does the Mega Sky 580 not have a built in IR sensor and am I wasting my time pointing the remote at it and swearing?
Microsoft XP SP2 with current updates.
2x300GB
1GB ram
Intel D820
Onboard graphics and sound
Dust and dog hair arranged attractively around the box!

Hi,
Okay I have the bundled Presto PVR software so the unit must be faulty. I thought that the remote control and bundled Presto PVR would only work if installed on a PC where the operating system was Media Centre Edition.
So the remote control and bundled Presto PVR should work if installed on a PC with Windows XP SP2?
It looks a bit like I'll have to get a different make. I tried to rescan the channels last night because I was missing UKTV History and now I cannot get BBC1,2,3,4 or radios 3,4,6,7. I get loads of duplicates though like 5 Q's 4 ITV3's. All this on the same aerial I was using yesterday.
I even tried it with an indoor/attic aerial that works nicely with my other freeview (set-top style not PC) boxes but no matter what I tried I just get the same duplicated list of a few channels. Even tried it with the indoor/attack aerial upside down, back to front! Same list of 63 channels but most duplicated.
They all work fine but I would prefer a complete set 
I

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