Remote Control Error.
I am new to this forum and new to Novell so bear with me (and apparently I was in the wrong forum so I have recreated this here). When our techs try to remote control a Windows XP PC they may get an error message at the beginning of the session or when the session is closed. The message is RCConsole MFC Application has encountered a problem and needs to close. The techs run ConsoleOne from a server. We then have the user request a control session, the tech supplies an ip address, the tech responds to the request, the user gives the go ahead and the session dies. When I tested this on a couple of PCs the error occured when I closed the session. This appears to me to be a network rights issue. I had the techs copy and run ConsoleOne from their PCs and it ran fine. When I ran ConsoleOne from the network server, but with network rights, it also ran fine. RCConsole appears to be trying to create/write a .txt file in the following folder: \ConsoleOne\1.2\bin\zen\RcLaunch and it gets an access denied. The file is called RMErrorLog1.txt. The techs do not have and will not have write access to the network directory structure. Also, the preference here is to have them run the program from the network.
I am told that this process used to work so I can only assume that RCConsole has been changed to output these .txt files when it didn't do that before. I haven't been able to determine how to turn off these files or whether that would be wise. This .txt file seems to be more of a log file than an error file (lots of RCListener: Ready to accept connections... lines). Does anyone know what these .txt files are and how to turn them off?
Thanks.
Windows XP SP2
Zenworks 6.5
ConsoleOne 1.3.6f
kenatureg,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Visit http://support.novell.com and search the knowledgebase and/or check all
the other self support options and support programs available.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://forums.novell.com)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://forums.novell.com/faq.php
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/
Similar Messages
-
Remote control error 1891 after eDir upgrade?
- NW6sp3 two-node cluster (production server) houses read/write replica
- NW6sp3 utility server houses master replica and is a ZenWorks 4IR5 server
- The above servers reside in a small chunk of a much larger NDS tree
- Roughly 150 users with the 4.90sp2 client + Zen4IR5 agent
- ConsoleOne 1.3.6c with current Zen and Cluster snapins
Is there a known preferred method (or recommended method) of authenticating
to either read/write or master replica's? Here is my issue:
Prior to upgrading all three servers above to eDir 8.7.3.3, I was able to
use Zen to remote control my users's PC's. I WAS logging into the cluster
(read/write replica), just like all my users still do today. I began seeing
the remote control error "1891" which various TID's describe as an issue
with close proximity to a pure IPX server, and remote control fails. I have
no IPX running in my network currently. Opened tickets with Novell in both
their Zen and eDir teams.....no solution's yet. As I began banging around,
I found that if I force my login to the utility server (master repica in
this case) I now regain remote control ability to my users that authenticate
to the cluster (read/write). Also, if I intentionally login to a different
context of our tree (have a different admin create a temp account for me in
his context, say) first and not into my own context, I can remote control my
users in my context via ConsoleOne. Similarly, if I login to a different
context upon startup, then once the Windows desktop is loaded and I right
click the red N in my system tray, and login as myself into my own context,
I can remote control users. The issue arises when the first context I login
to is my own. Odd I say, odd.
I've done every flavor of dsrepair switches (-xk3, -a, timesync, etc) and
provided logs to Novell. Each dsrepair variant returns zero errors. I
believe the tree is healthy from what I and Novell can tell.
Attached are some logs from about a month ago when I started seeing these
remote control errors. Please note the time stamps on both the remote
controller and remote controlled machines.
I've posted this over on the eDir board as well since it feels like an
authentication issue to me....
Thanks for taking the time to look at this,
Mike
LOG AT CONSOLEONE MACHINE:
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Starting console
#(2884)# 11:45:47 AM 03/14/05 Normal : ZenGetLangValueFromNWLanguage: Trying
to load the resource DLL from Nls\ENGLISH directory
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Resource is loaded
successfully
#(2884)# 11:45:47 AM 03/14/05 Normal : CONSOLE > Inside LoadandParseCommand
#(2884)# 11:45:47 AM 03/14/05 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(2884)# 11:45:47 AM 03/14/05 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(2884)# 11:45:47 AM 03/14/05 NORMAL : Connection successful at port 1761
#(2884)# 11:45:47 AM 03/14/05 NORMAL : InitClientInLoop() successful
#(2884)# 11:45:47 AM 03/14/05 NORMAL : Before Authentication
#(2884)# 11:45:47 AM 03/14/05 NORMAL : After Authentication
#(2884)# 11:45:47 AM 03/14/05 CRITICAL : Authentication Failed:
#(2884)# 11:45:48 AM 03/14/05 CRITICAL : CONSOLE > LoadAndAuthenticate
returned FALSE
#(2884)# 11:45:48 AM 03/14/05 CRITICAL : CONSOLE > Authentication Failed:
returning -1111
#(2884)# 11:45:48 AM 03/14/05 NORMAL : Out of process
LOG AT MACHINE ON FAR END OF REMOTE LINK:
RMErrorLog0.txt
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation is registered
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempting to read
policies...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation is registered
#(1484)# 11:45:48 AM 03/14/05 Normal : Reading workstation DN and tree
name...
#(1484)# 11:45:48 AM 03/14/05 Normal : workstation DN -
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL, treename - CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation IS authenticated...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully initialized
context
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Failure in reading
boolean attribute DM:Ignore Policy in
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempt to read using
user:, tree:CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Workstation Policy -
'EAG-WP:General:Remote Control Policy.EAG.CO.NW.CTL'
#(1484)# 11:45:48 AM 03/14/05 Normal : Reading workstation DN and tree
name...
#(1484)# 11:45:48 AM 03/14/05 Normal : workstation DN -
CN=C0000CC22.OU=WKST.OU=EAG.OU=CO.OU=NW.O=CTL, treename - CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(1484)# 11:45:48 AM 03/14/05 Normal : Workstation IS authenticated...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Successfully initialized
context
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Failure in reading
boolean attribute DM:Ignore Policy in CN=TSUVMCW.OU=EAG.OU=CO.OU=NW.O=CTL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Attempt to read using
user:CN=TSUVMCW.OU=EAG.OU=CO.OU=NW.O=CTL, tree:CENTURYTEL
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: User Policy - ''
#(1484)# 11:45:48 AM 03/14/05 Normal : Only workstation policy settings
active...
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Finished reading policies
#(1484)# 11:45:48 AM 03/14/05 Normal : ZENNDSUtil: Unloaded modules...Mike,
It appears that in the past few days you have not received a response to your
posting. That concerns us, and has triggered this automated reply.
Has your problem been resolved? If not, you might try one of the following options:
- Do a search of our knowledgebase at http://support.novell.com/search/kb_index.jsp
- Check all of the other support tools and options available at
http://support.novell.com.
- You could also try posting your message again. Make sure it is posted in the
correct newsgroup. (http://support.novell.com/forums)
Be sure to read the forum FAQ about what to expect in the way of responses:
http://support.novell.com/forums/faq_general.html
If this is a reply to a duplicate posting, please ignore and accept our apologies
and rest assured we will issue a stern reprimand to our posting bot.
Good luck!
Your Novell Product Support Forums Team
http://support.novell.com/forums/ -
1487 remote control error after upgrade to SP1
We started testing a new server running NW 6.5 SP3 with Zenworks 6.5. After importing a few test workstations that were created using an image with zen 4.0.1 agents and then upgrading the agents to 6.5 agents we were getting a 1487 error message. Discovered that there was a SP1 for Zenworks and installed the service pack. upgraded the agent on the test workstations to the new version of agent 6.5.1.0. we were still getting the 1487 error. Tried deleting the workstation from console one and rebooted the test machine. it reimported but we still are getting a 1487 error trying to do remote control. if I initiate a request session it works just fine or if I do a remote control from the user object. Any help would be appreciated
Thank you,
Chad MillerChad,
How are you doing workstation import?
Is the case of the containers leading to your workstation objects all the
same in the Windows registry and what they are in eDirectory?...
1487 Error when doing a Remote Control
http://support.novell.com/cgi-bin/se...?/10094918.htm
Tony Pedretti -
We are having a Remote control issue with more and more PC's. If they are
logged in, we can remote control them. If they have bee restarted and are
waiting to log in, then we can not remote control them. We Can use
diagnostics on them though....
Zen 4.01 ir7 is where we are.
We are also having an issue where many times after imaging, the ISD is not
populated into windows, and gets associated with our Image PC's workstation
object. If we clear the ISD, delete both workstation objects, and reboot the
target PC, it does re-import correctly. The remote control issue does not
get fixed when this happens though....
I have seen that rmerrorlog.txt has been asked for in the past to help solve
this issue, so We are including that. Any help in resolving what we have set
wrong is appreciated.
Thanks,
Mark Waters, CNA
John Evans, MCNE
Systems Group
Housing and Food Services
Michigan State University
watersmd at mail dot hfs dot msu dot edu
1st attempt to remote control target PC was not Logged in. It Failed - Error
1456.
2nd attempt was when target PC was logged in. It Worked.
PC with ConsoleOne - A004686
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Starting console
#(89212)# 11:45:46 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
Trying to load the resource DLL from Nls\ENGLISH directory
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Resource is loaded
successfully
#(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Inside
LoadandParseCommand
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Init Client
Successfull!!!
#(89212)# 11:45:46 AM 02/13/07 NORMAL : Before Authentication
#(89212)# 11:45:47 AM 02/13/07 NORMAL : After Authentication
#(89212)# 11:45:47 AM 02/13/07 CRITICAL : Authentication Failed:
#(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > LoadAndAuthenticate
returned FALSE
#(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > Authentication Failed:
returning -201
#(89212)# 11:45:51 AM 02/13/07 NORMAL : Out of process
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Starting console
#(89212)# 11:47:03 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
Trying to load the resource DLL from Nls\ENGLISH directory
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Resource is loaded
successfully
#(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Inside
LoadandParseCommand
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart ==
FALSE Hiding window
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
parsed successfully
#(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Init Client
Successfull!!!
#(89212)# 11:47:03 AM 02/13/07 NORMAL : Before Authentication
#(89212)# 11:47:04 AM 02/13/07 NORMAL : After Authentication
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Authentication
Successful!!!
#(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Initialize returned TRUE
#(89212)# 11:47:04 AM 02/13/07 NORMAL : RTT > Avg Delay is 0
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Sent out WallPaperRequest
#(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Send Thread : Received
Startreceiving event
#(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Receive Thread : Received
Startreceiving Event
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Received CMD_AGENT_READY
Command
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Compression sending is 6
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Value of did->DrishtiType
sent to Agent is 1
#(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Sent out the DisplayInfo
Packet succesfully
#(89212)# 11:47:06 AM 02/13/07 Critical : HandlePacket >>Memory
reallocation
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > LookForTerminate got an
event
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of SendThread
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Value returned from the
ReceiveData(For Header) is -1
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of StartReceiveThread
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of process
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Receive thread terminated
#(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Send thread terminated
#(89212)# 11:47:13 AM 02/13/07 NORMAL : out of Startsession
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of startsession :
HandleRCSession
#(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of DeInit
#(89212)# 11:47:13 AM 02/13/07 NORMAL : out of HandleRCSession
Target PC - A003514
#(768)# 11:45:46 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(768)# 11:45:47 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(768)# 11:45:47 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'A003514.Workstations.UHsg.HFS'
#(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
policies...
#(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'A003514.Workstations.UHsg.HFS'
#(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Normal : Neither policy settings active. All
operations disabled.
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Finished reading policies
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
initializeContext() failed for master 0, tree:HFS
#(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for nearest replica returned : -201
#(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
A003514.Workstations.UHsg.HFS, treename - HFS
#(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
authenticated...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
failed...
#(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
initializeContext() failed for master 1, tree:HFS
#(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for master replica returned : -201
#(768)# 11:45:47 AM 02/13/07 Critical : Unable to reach the eDirectory
server
#(768)# 11:45:47 AM 02/13/07 Critical :
RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
#(768)# 11:45:47 AM 02/13/07 Normal : RMSessionFinished - Begin
#(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
#(768)# 11:45:47 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll
#(768)# 11:47:02 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
dependent modules...
#(768)# 11:47:03 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
Successfully loaded ZenAutil.dll and its dependent DLLs
#(768)# 11:47:03 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
policies...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Failure in reading boolean
attribute DM:Ignore Policy in CN=A003514.OU=Workstations.OU=UHsg.O=HFS
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempt to read using
user:, tree:HFS
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Workstation Policy -
'z_Global Workstation Package:General:Remote Control
Policy.WorkstationPackages.Workstations.UHsg.HFS'
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: User Policy - ''
#(768)# 11:47:03 AM 02/13/07 Normal : Only workstation policy settings
active...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Finished reading policies
#(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
name...
#(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
#(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
successfully
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
context
#(768)# 11:47:03 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
authentication for nearest replica returned : 0
#(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
#(768)# 11:47:03 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
unloaded ZenAutil.dll
#(768)# 11:47:03 AM 02/13/07 Normal : LaunchRcRvAgent: CalculateRTT is
over...
#(768)# 11:47:04 AM 02/13/07 Normal : Darapan is loaded successfully
#(768)# 11:47:04 AM 02/13/07 Normal : Init Proc of RCAgent has been called
successfully
#(768)# 11:47:04 AM 02/13/07 Critical : Successfully executed RcAgent.DLL's
Init Proc Address
#(768)# 11:47:04 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:04 AM 02/13/07 normal : CMD_AGENT_READY is sent
#(768)# 11:47:04 AM 02/13/07 normal : CMD_SUPRESS_WALLPAPER is received
#(768)# 11:47:04 AM 02/13/07 Normal : WallPaperThread is closed
#(768)# 11:47:04 AM 02/13/07 Normal : CMD_KEY_MASK is received
#(768)# 11:47:04 AM 02/13/07 normal : CMD_DISPLAY_INFO is received
#(768)# 11:47:04 AM 02/13/07 Normal : Display Info. received. Remote Control
session for P1.
#(768)# 11:47:04 AM 02/13/07 Normal : Console version is SP1
#(768)# 11:47:04 AM 02/13/07 Normal : Calling startlookforchangesthread.
#(768)# 11:47:04 AM 02/13/07 Normal : InitialDisplayInfo sent
#(768)# 11:47:04 AM 02/13/07 Normal : DRIVER to use is DARPAN
#(768)# 11:47:04 AM 02/13/07 Normal : CallInitDrishti :
ESC_START_VIEWING_DARPAN Successful
#(768)# 11:47:04 AM 02/13/07 Normal : Came out after loading the driver
#(768)# 11:47:04 AM 02/13/07 normal : Setting hook to cursor shapes is ok
#(768)# 11:47:04 AM 02/13/07 Normal : Got WM_SWITCH_DESKTOP
#(768)# 11:47:05 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:12 AM 02/13/07 Normal : RecvThread is returning
#(768)# 11:47:12 AM 02/13/07 Normal : WaitThread : WaitForMultipleObjects
returned. Closed thread is = 1
#(768)# 11:47:12 AM 02/13/07 Normal : Periodic Check thread is returning
#(768)# 11:47:12 AM 02/13/07 Normal : In desktop change thread terminate
session is set
#(768)# 11:47:12 AM 02/13/07 normal : Terminate session event is set in send
thread
#(768)# 11:47:12 AM 02/13/07 Normal : Close msg for visible window. Calling
CloseConnection().
#(768)# 11:47:12 AM 02/13/07 Normal : Clean up is going to start
#(768)# 11:47:12 AM 02/13/07 Normal : LookforchangesThread returning
#(768)# 11:47:12 AM 02/13/07 Normal : WallPaperThread is closed
#(768)# 11:47:12 AM 02/13/07 normal : All the threads are closed normally
#(768)# 11:47:12 AM 02/13/07 Normal : Call to update desktop is made
#(768)# 11:47:12 AM 02/13/07 normal : RC session is completed successfully
#(768)# 11:47:12 AM 02/13/07 Normal : CZenRmServer::RCRvThread:
hAcceptThread Signals
#(768)# 11:47:12 AM 02/13/07 Critical :
RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: RcAgent.dll is
successfully unloaded from memory
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not unloaded
from memory ...
#(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not unloaded
from memory and it is forcefully unloaded...
#(768)# 11:47:12 AM 02/13/07 Normal : Darapan is Unloaded successfully
#(768)# 11:47:12 AM 02/13/07 Normal : RMSessionFinished - BeginDelete a few test workstation objects. Delete the object that was created by
the Image PC. Run DSREPAIR. Disable windows firewall. Reboot the PCs. Check
if the Workstation objects are created and if you can remotely control
them.
"Mark Waters" <[email protected]> wrote in message
news:[email protected]...
> We are having a Remote control issue with more and more PC's. If they are
> logged in, we can remote control them. If they have bee restarted and are
> waiting to log in, then we can not remote control them. We Can use
> diagnostics on them though....
> Zen 4.01 ir7 is where we are.
> We are also having an issue where many times after imaging, the ISD is not
> populated into windows, and gets associated with our Image PC's
> workstation
> object. If we clear the ISD, delete both workstation objects, and reboot
> the
> target PC, it does re-import correctly. The remote control issue does not
> get fixed when this happens though....
> I have seen that rmerrorlog.txt has been asked for in the past to help
> solve
> this issue, so We are including that. Any help in resolving what we have
> set
> wrong is appreciated.
>
> Thanks,
> Mark Waters, CNA
> John Evans, MCNE
> Systems Group
> Housing and Food Services
> Michigan State University
> watersmd at mail dot hfs dot msu dot edu
>
>
> 1st attempt to remote control target PC was not Logged in. It Failed -
> Error
> 1456.
> 2nd attempt was when target PC was logged in. It Worked.
>
>
> PC with ConsoleOne - A004686
>
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Starting console
> #(89212)# 11:45:46 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
> Trying to load the resource DLL from Nls\ENGLISH directory
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Resource is loaded
> successfully
> #(89212)# 11:45:46 AM 02/13/07 Normal : CONSOLE > Inside
> LoadandParseCommand
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart
> ==
> FALSE Hiding window
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
> parsed successfully
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : CONSOLE > Init Client
> Successfull!!!
> #(89212)# 11:45:46 AM 02/13/07 NORMAL : Before Authentication
> #(89212)# 11:45:47 AM 02/13/07 NORMAL : After Authentication
> #(89212)# 11:45:47 AM 02/13/07 CRITICAL : Authentication Failed:
> #(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > LoadAndAuthenticate
> returned FALSE
> #(89212)# 11:45:51 AM 02/13/07 CRITICAL : CONSOLE > Authentication Failed:
> returning -201
> #(89212)# 11:45:51 AM 02/13/07 NORMAL : Out of process
>
>
>
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Starting console
> #(89212)# 11:47:03 AM 02/13/07 Normal : ZenGetLangValueFromNWLanguage:
> Trying to load the resource DLL from Nls\ENGLISH directory
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Resource is loaded
> successfully
> #(89212)# 11:47:03 AM 02/13/07 Normal : CONSOLE > Inside
> LoadandParseCommand
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > AppData.bSessionRestart
> ==
> FALSE Hiding window
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Command line parameters
> parsed successfully
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : CONSOLE > Init Client
> Successfull!!!
> #(89212)# 11:47:03 AM 02/13/07 NORMAL : Before Authentication
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : After Authentication
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Authentication
> Successful!!!
> #(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Initialize returned TRUE
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : RTT > Avg Delay is 0
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Sent out
> WallPaperRequest
> #(89212)# 11:47:04 AM 02/13/07 Normal : CONSOLE > Send Thread : Received
> Startreceiving event
> #(89212)# 11:47:04 AM 02/13/07 NORMAL : CONSOLE > Receive Thread :
> Received
> Startreceiving Event
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Received CMD_AGENT_READY
> Command
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Compression sending is 6
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Value of
> did->DrishtiType
> sent to Agent is 1
> #(89212)# 11:47:05 AM 02/13/07 NORMAL : CONSOLE > Sent out the DisplayInfo
> Packet succesfully
> #(89212)# 11:47:06 AM 02/13/07 Critical : HandlePacket >>Memory
> reallocation
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > LookForTerminate got an
> event
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of SendThread
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Value returned from the
> ReceiveData(For Header) is -1
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > out of
> StartReceiveThread
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of process
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Receive thread
> terminated
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : CONSOLE > Send thread terminated
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : out of Startsession
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of startsession :
> HandleRCSession
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : Out of DeInit
> #(89212)# 11:47:13 AM 02/13/07 NORMAL : out of HandleRCSession
>
>
> Target PC - A003514
>
> #(768)# 11:45:46 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(768)# 11:45:47 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(768)# 11:45:47 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'A003514.Workstations.UHsg.HFS'
> #(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'A003514.Workstations.UHsg.HFS'
> #(768)# 11:45:47 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Normal : Neither policy settings active. All
> operations disabled.
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Finished reading
> policies
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
> initializeContext() failed for master 0, tree:HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for nearest replica returned : -201
> #(768)# 11:45:47 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:45:47 AM 02/13/07 Normal : workstation DN -
> A003514.Workstations.UHsg.HFS, treename - HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:45:47 AM 02/13/07 Critical : Workstation NOT yet
> authenticated...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: initializeContext()
> failed...
> #(768)# 11:45:47 AM 02/13/07 Critical : ZENNDSUtil: readVerifyInformation:
> initializeContext() failed for master 1, tree:HFS
> #(768)# 11:45:47 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for master replica returned : -201
> #(768)# 11:45:47 AM 02/13/07 Critical : Unable to reach the eDirectory
> server
> #(768)# 11:45:47 AM 02/13/07 Critical :
> RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
> #(768)# 11:45:47 AM 02/13/07 Normal : RMSessionFinished - Begin
> #(768)# 11:45:47 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
> #(768)# 11:45:47 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
> unloaded ZenAutil.dll
>
>
> #(768)# 11:47:02 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(768)# 11:47:03 AM 02/13/07 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(768)# 11:47:03 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENUtil: ZENIsWorkstationRegistered:
> wsDN = 'CN=A003514.OU=Workstations.OU=UHsg.O=HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation is registered
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Failure in reading
> boolean
> attribute DM:Ignore Policy in CN=A003514.OU=Workstations.OU=UHsg.O=HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Attempt to read using
> user:, tree:HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Workstation Policy -
> 'z_Global Workstation Package:General:Remote Control
> Policy.WorkstationPackages.Workstations.UHsg.HFS'
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: User Policy - ''
> #(768)# 11:47:03 AM 02/13/07 Normal : Only workstation policy settings
> active...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Finished reading
> policies
> #(768)# 11:47:03 AM 02/13/07 Normal : Reading workstation DN and tree
> name...
> #(768)# 11:47:03 AM 02/13/07 Normal : workstation DN -
> CN=A003514.OU=Workstations.OU=UHsg.O=HFS, treename - HFS
> #(768)# 11:47:03 AM 02/13/07 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : Workstation IS authenticated...
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Loaded [ZENNW32.DLL]
> successfully
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Successfully initialized
> context
> #(768)# 11:47:03 AM 02/13/07 Normal : AgentDSAuthenticationHandler:
> authentication for nearest replica returned : 0
> #(768)# 11:47:03 AM 02/13/07 Normal : ZENNDSUtil: Unloaded modules...
> #(768)# 11:47:03 AM 02/13/07 Normal : UnLoadZenAutilLibrary :Successfully
> unloaded ZenAutil.dll
> #(768)# 11:47:03 AM 02/13/07 Normal : LaunchRcRvAgent: CalculateRTT is
> over...
> #(768)# 11:47:04 AM 02/13/07 Normal : Darapan is loaded successfully
> #(768)# 11:47:04 AM 02/13/07 Normal : Init Proc of RCAgent has been called
> successfully
> #(768)# 11:47:04 AM 02/13/07 Critical : Successfully executed
> RcAgent.DLL's
> Init Proc Address
> #(768)# 11:47:04 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_AGENT_READY is sent
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_SUPRESS_WALLPAPER is received
> #(768)# 11:47:04 AM 02/13/07 Normal : WallPaperThread is closed
> #(768)# 11:47:04 AM 02/13/07 Normal : CMD_KEY_MASK is received
> #(768)# 11:47:04 AM 02/13/07 normal : CMD_DISPLAY_INFO is received
> #(768)# 11:47:04 AM 02/13/07 Normal : Display Info. received. Remote
> Control
> session for P1.
> #(768)# 11:47:04 AM 02/13/07 Normal : Console version is SP1
> #(768)# 11:47:04 AM 02/13/07 Normal : Calling startlookforchangesthread.
> #(768)# 11:47:04 AM 02/13/07 Normal : InitialDisplayInfo sent
> #(768)# 11:47:04 AM 02/13/07 Normal : DRIVER to use is DARPAN
> #(768)# 11:47:04 AM 02/13/07 Normal : CallInitDrishti :
> ESC_START_VIEWING_DARPAN Successful
> #(768)# 11:47:04 AM 02/13/07 Normal : Came out after loading the driver
> #(768)# 11:47:04 AM 02/13/07 normal : Setting hook to cursor shapes is ok
> #(768)# 11:47:04 AM 02/13/07 Normal : Got WM_SWITCH_DESKTOP
> #(768)# 11:47:05 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:12 AM 02/13/07 Normal : RecvThread is returning
> #(768)# 11:47:12 AM 02/13/07 Normal : WaitThread : WaitForMultipleObjects
> returned. Closed thread is = 1
> #(768)# 11:47:12 AM 02/13/07 Normal : Periodic Check thread is returning
> #(768)# 11:47:12 AM 02/13/07 Normal : In desktop change thread terminate
> session is set
> #(768)# 11:47:12 AM 02/13/07 normal : Terminate session event is set in
> send
> thread
> #(768)# 11:47:12 AM 02/13/07 Normal : Close msg for visible window.
> Calling
> CloseConnection().
> #(768)# 11:47:12 AM 02/13/07 Normal : Clean up is going to start
> #(768)# 11:47:12 AM 02/13/07 Normal : LookforchangesThread returning
> #(768)# 11:47:12 AM 02/13/07 Normal : WallPaperThread is closed
> #(768)# 11:47:12 AM 02/13/07 normal : All the threads are closed normally
> #(768)# 11:47:12 AM 02/13/07 Normal : Call to update desktop is made
> #(768)# 11:47:12 AM 02/13/07 normal : RC session is completed successfully
> #(768)# 11:47:12 AM 02/13/07 Normal : CZenRmServer::RCRvThread:
> hAcceptThread Signals
> #(768)# 11:47:12 AM 02/13/07 Critical :
> RMAudit::Auditing.cpp:recordAuditLog() The audit record is corrupted.
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: RcAgent.dll is
> successfully unloaded from memory
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not
> unloaded
> from memory ...
> #(768)# 11:47:12 AM 02/13/07 Normal : RcRvThread: Ict_Uc.dll is not
> unloaded
> from memory and it is forcefully unloaded...
> #(768)# 11:47:12 AM 02/13/07 Normal : Darapan is Unloaded successfully
> #(768)# 11:47:12 AM 02/13/07 Normal : RMSessionFinished - Begin
> -
Problems with remote control and user accounts - error 1759?
We're running:
-XP Pro SP2 clients with Zen SP1 IR3a agent, 4.91 SP2 Netware client.
-We are NOT running Middle Tier.
-Novell servers are running Netware 6.5 SP7, E-directory 8.7.3.10b or 8.8.
-Zen server is also SP1 IR3a.
We have no problem using remote control on workstation objects. We are having intermittent issues with remote controlling user objects. When the issue occurs, we receive the following error, "Error 1759: The selected user is not logged in on any workstations" even though the user is in fact logged in. After some more research, it appears that the "networkAddress" attribute of the user object is blank so we feel that this is the root cause. My question is what would cause the networkAddress attribute to randomly not update? For instance we had a user (verified his login) who we could not remote via the user object (workstation object worked). We checked his networkAddress attribute and found that it was empty. User rebooted and logged in again and his networkAddress attribute populated, and then we could remote control him via the user object. Now this isn't always the case after a reboot. There doesn't appear to be any pattern to when the networkAddress attribute does or does not update. In fact, this particular user has a laptop so he boots it up fresh every morning yet he was not showing a network address when he logged in initially today.
We've followed the troubleshooting steps in Novell Documentation without any success. Is there anything else that we might be missing, especially with respect to getting the networkAddress attribute to update? We ran a DSreport on that attribute and found about 500 out of a total of 1500 users had no networkAddress. Some of those are sure to be legitimate but that number is much too high for the number of people that should be in the office.
I've read some older threads on the subject but none of them really provide a firm solution. Also most of the older threads reference Middle Tier which we are not using.
Thanks in advance.> 4.91 SP2 Netware client.
You could try this TID:
"A user will no longer have an entry in their "Network Address" attribute
even though they are logged into the eDirectory Tree."
http://www.novell.com/support/viewCo...1262&sliceId=1
"Resolution"
"This was fixed in the 4.91 SP3 client. NWFS.SYS was modified so that it
will check the monitor connection on a reconnect and if it is not connected
close the connection and try and get a new monitor connection to the tree.
Prior to the 4.91 SP3 client, the solution is to have the user login again
so that it issues the NDS Finish Login request again that will populate
Network Address again."
Regards
Rolf Lidvall
Swedish Radio (Ltd) -
Remote control using DCOM: Error: "ActiveX component cannot be created."
Hello,
I want to address a OMICRON CPC100 device via remote control. I have a dll ("TESTCONTROL.dll"), which provides methods to control the CPC100. In order to encapsulate this functionality, I've written a VB.NET-dll ("CLC_CL_for_Net.dll") (it's a class-dll) which calls methods of TESTCONTROL.dll. Now I want to use CLC_CL_for_Net.dll in LabVIEW.
Here's the code of CLC_CL_for_Net.dll:
Imports TESTCONTROLLib
Namespace MyCPCNamespace
Public Class CPCClass
Public Sub New()
End Sub
Public Sub testfunction(ByVal ipaddress As String)
Dim tc As TestProcedure
Dim atm As IATMTest
tc = CreateObject("TestControl.TestProcedure", ipaddress) '<-- here the error occurs!
atm = CreateObject("TestControl.ATMTest", ipaddress)
atm.Activate(300, 10, 1)
atm.Deactivate()
End Sub
End Class
End Namespace
In order to enable DCOM on my computer, I did the following:
- I switched the firewall off.
- I started "dcomcnfg.exe", chose "Component Services/Computers/My Computer -> Properties" and checked the checkbox "Enable Distributed COM on this computer".
- I also chose the tab "My Computer Properties/COM Security" and allowed everyone full access and launch
permissions.
- I created an exe-file from my LabVIEW VI, which uses the dll, with the help of the LabVIEW Application Builder.
For this exe-file and also for the TESTCONTROL, I set the authentication level to "None".
For test purposes, I used my dll in a C++ project. There everything works fine. However, when I try to use the dll
in LabVIEW (using LabVIEW's .NET constructor node and method node, which you can find under Connectivity -> .NET), the program fails at the line "tc = CreateObject("TestControl.TestProcedure", ipAddress)".
Here the error message displayed by LabVIEW (I translated it from German into English):
"Error 1172 has occurred at Error calling method CLC_CL_for_Net.MyCPCNamespace.CPCClass.testfunction of ObjectId
handle: 0x2BB117C for obj 0x3F19E1D[CLC_CL_for_Net.MyCPCNamespace.CPCClass] in domain [LabVIEW Domain for Run] and
thread 3792, (System.Reflection.TargetInvocationException: Exception has been thrown by the target of an invocation.
Inner Exception: System.Exception: The ActiveX component cannot be created.
) in CPC100_RemoteControlVI.vi"
As the dll works when I use it in the C++ project, I don't understand why this error occurs when I use the dll in
LabVIEW. Do I have to give LabVIEW any special permissions?
Can anyone help me to solve this problem? Thanks a lot for your efforts!
Regards,
MatthiasHi Matthias,
I am not really familiar with .NET assemblies but I found couple informations on your error :
First of all, about the Error 1172 in LabVIEW, there is two things to proof:
Ensure that the .NET assemblies that you are using are saved in the root directory of the top-level VI.
Add the .NET assembly as a reference in LabVIEW by selecting Tools»Advanced»NET Assembly References. Click the Add button and navigate to the location of all the assemblies that you want to call.
Those two steps sometimes solve Error 1172 related problems. I also found some information about the "ActiveX component cannot be created" error. A .Net Class library needs to be in a COM wrapper in order for it to be called through COM methods, such as ActiveX. The way to do so is:
1. Create a new .NET Class Library project.
2. Remove the Class1.vb that is created.
3. Click Add Class on your project.
4. Choose "COM Class", and add it.
5. Add at least 1 function or sub in it.
6. Compile it, and Visual Studio should registrer it automaticly.
If you whish to manuall reg it, or create a registry entry file, use "RegAsm.exe" in the .NET Framework folder.
I hope this could be any helpful to you
Regards
Florian Abry
Application Engineer Group Leader
NI Germany -
1) "3D Surface Graph" does not work stably; sometimes it changes its properties (e.g. plot style) without me doing anything prior to that; a couple of times it lost a complete sense so that I had to delete the graph and install it again
2) I tried to remotely run a VI which contains a 3D Surface Graph in it. It turns out, the use of the "3D Surface Graph" somehow blocks the remote control over the panel. As a result of that, I got the following error message: Error #26: "window.cpp", line 11518 (with LabVIEW version 6.1).
3) Is it possible to plug into the 3D Surface Graph a few plots at
the same time since there is a built-in control "plot number" (somehow by bundling them up or putting into an array - I tried both but didn't work) or it can be done merely by use of 'case' structure preceding the Graph, where case structure decides which plot to pass into the 3D graph?
Attachments:
3D_Graph_ver_1.bmp 214 KBHello mjoler,
Thank you for contacting National Instruments.
The following example will show you how to plot multiple 3D plots on a single 3D graph. Modeling your VI after the example may also alleviate the instability that you have been experiencing.
http://sine.ni.com/apps/we/niepd_web_display.display_epd4?p_guid=B123AE0CBA19111EE034080020E74861&p_node=DZ52038
As far as the error you are receiving, it's difficult to say what could be causing this. ActiveX controls embedded on a front panel sometimes do not display on a remote client because they draw and operate almost completely independent of LabVIEW. If possible, try remotely controlling your VI with a client computer that has a complete installation of LabVIEW. The error could also be a bu
g. Try downloading the evaluation version of LabVIEW 7.0 from http://www.ni.com/labview. By doing this, we can determine if it is a bug in the older version that has been fixed in the latest version.
Let me know how this goes.
Matthew C
Applications Engineer
National Instruments -
Getting a 1809 error when trying to remote control PC from the Console.
This is message i get when trying to remote view or remote control PC.....
1809: An error has occurred while generating a session key for
encryption.The remote session cannot be initiated. Contact Novell
Techical Services and specify this code.This is for a 1807 error. My error is and 1809 error. Is there somewhere
else to research on a 1809 error when trying to remote control PC from
the Console?
> Perhaps.................
>
> http://support.novell.com/techcenter/search/search.do?
cmd=displayKC&docType=kc&externalId=10094808html&s liceId=&dialogID=2356487
>
> --
> Craig Wilson
> Novell Product Support Forum Sysop
> Master CNE, MCSE 2003, CCNA
>
> Editor - http://www.ithowto.com
>
> (Seeking Full-Time Expert? Drop me a note :> )
> <[email protected]> wrote in message
> news:09i_e.2044$[email protected]..
> > This is message i get when trying to remote view or remote control
PC.....
> >
> >
> > 1809: An error has occurred while generating a session key for
> > encryption.The remote session cannot be initiated. Contact Novell
> > Techical Services and specify this code.
>
> -
Remote Control crashes randomly with memory error
During authentication, but most usually during disconnection Remote Control (using Consoleone) will crash with the following error:
RCConsole.exe - Application Error
The instruction at "0x10002834" referenced memory at "0x0000000c". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
OK Cancel
I tries searching Google and a few other engines with no luck, has anyone seen this before?The only time that I've seen the error that's listed below is from running ConsoleOne from a UNC path. Try copying all files and folders from \\servername\SYS\PUBLIC\mgmt\ConsoleOne\1.2 to c:\1.2, and then try running c:\1.2\bin\consoleone.exe. Doing so has fixed this error for me in the past
Tim
Originally Posted by bsecrist
During authentication, but most usually during disconnection Remote Control (using Consoleone) will crash with the following error:
RCConsole.exe - Application Error
The instruction at "0x10002834" referenced memory at "0x0000000c". The memory could not be "read".
Click on OK to terminate the program
Click on CANCEL to debug the program
OK Cancel
I tries searching Google and a few other engines with no luck, has anyone seen this before? -
BT Vision black remote control and Bush LC-39GL12F...
I have a BT Vision+ box with a black BT Vision remote control.
I have a Bush LC-39GL12F TV
I'm trying to control the abovementioned TV with the abovementioned remote.
I have tried following both the instructions in the BT Vision User Guide which came supplied with the box, and the information on the following webpage:
http://bt.custhelp.com/app/answers/detail/a_id/13573
The latter instructs me to obtain a 4-digit code from the following page:
http://www.bt.com/help/codes
For the "Bush" make of TV, 55 different codes are listed.
The instructions say "If there's more than one code listed for your TV, you'll have to use trial and error until you get the right code."
55 trials and 55 errors later it emerges that not a single one of these codes appears to work.
Note the the blue light on the remote flashes 3 times after every single one of these codes are entered, but none of them work.
Does anyone have a code that does actually work, or am I missing something obvious?If you have purchased This Tv Bush LC39GL12F from Argos, there is not a code available and Argos do not forsee a code being available in the near future. I was advised to call Argos Customer service on 0845 6403030 to log a complaint as to no code and eventually a code maybe made available. NO Good Ringing Argos Tech support, Ring 0845 6403030 Argos Customer Service.
-
Remote Control and Middle Tier
We have a Middle Tier installed in a DMZ on a separate tree. Logins are ok, Applications are launched and installed, workstations are imported and inventoried however we cannot remote control the workstations.
At the moment I am getting an 1858 Error message (timeout).http://www.novell.com/support/viewCo...6323&sliceId=1
http://www.novell.com/support/viewCo...8425&sliceId=1
I've never done it myself, but those TIDs may help.
And if either PC is behind a NAT'd Firewall, you will likely have issues.
You could use Port Redirection for the Console ONE pc on your side but if
the PC on the other side is NAT'd, you will have issues too.
Craig Wilson - MCNE, MCSE, CCNA
Novell Support Forums Volunteer Sysop
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.
"tassos g" <[email protected]> wrote in message
news:[email protected]..
>
> Hi Craig, thanks for your suggestion, could you please give me a bit of
> assistance in setting this up, I would much appreciate it.
>
>
> --
> tassos_g
> ------------------------------------------------------------------------
> tassos_g's Profile: http://forums.novell.com/member.php?userid=33638
> View this thread: http://forums.novell.com/showthread.php?t=354046
> -
Remote control and eject button not working?
Hey.
Not too much to explain - my remote control does not work at all, and neither does my cd eject button on the keypad. This is after the installation of Leopard.
I've tried to search for the issue but only find people complaining about the new Front Row design or how they cannot eject volumes at all. (Which is not my case)
Has some people had this error and fixed it?
Thanks in advance.The remote control could be because I deactivated my IR receiver
That leaves my eject button. -
DVD Remote Control buttons don't work when using regular DVD player
I created a DVD using DVD Studio Pro (version 3.0.2) and am unable to navigate through any menus or buttons using the DVD players remote control. I can press the play button on the actual DVD player and play the movie. How can I fix this issue? Any suggestions would be helpful!
I never changed the default setting on the file I made and the DVD works just fine in the simulator as well as any computer DVD player. Also, is there a way to make sure the DVD will play on all DVD players even if it doesn't read burned DVDs?
Thanks for the help!Not sure if I can add anything here - you're in good hands! I'd like to know how you constructed the menus - did you use photoshop layers for the background and overlay, or did you use a pict file? Are these motion menus or static?
About the compatibility - a burned disc will only ever be about 85% compatible with the number of DVD players out there, and if a DVD player states that it cannot read from DVD-R or DVD+R discs then it most likely won't play your disc. The only way to approach full compatibility is to have the disc replicated, but the cost of this usually means it is not worth while for anything less than 500 to 1000 discs at a time. If you are using DVD±R then all you can do is take steps to make sure the disc is as compatible as it can be, such as keeping the MPEG encode less than 7.5MBPS, using AC3 audio, not applying paper labels and so on.
Compatibility is getting better in general, this summer I have burned in excess of 90 individual projects on DVD-R (and duplicated each one up to seven times each) for playback on consumer players and only one came back (so far). When I looked at it there was a chunk missing from the surface of the disc, which probably explained the error! -
Remotely Control Windows 7 Home Premium
Hey,
So this is my problem: I've got two computers at home. One's a Mac and the other is a Wndows 7 Home Premium machine.
I have Lion Server coupled with ARD 3 and need to remotely control the Windows computer. I have installed VNC 4 (on Windows) but don't know what to do next.
I understand there is a bunch of restrictions within Windows 7 Home Premium when it comes to remote connections but it's something I really need to sort out.
Do you know how to set up ARD with Windows VNC (or any other paths to remote control)?
Any help will be greatly appreciated.
CameronHey,
So on the Windows PC the "Allow Remote Assistance connections to this computer" checkbox is marked.
And on the Mac the error message reads:
"The Mac cannot connect to the Windows based computer.
This problem can occur if:
• The Windows-based computer is not set up to accept remote connections.
• The Windows-based computer is not turned on.
• The Mac, or the Windows-based computer is experiencing network problems.
Try connecting to the Windows-based computer again, or contact your administrator."
Thanks for being so helpful!
Cameron -
Win2k8 Remote Control Not Working With SRSS 4.2 + SRWC 2.2
Hi there.
I have an install of Windows Server 2008 (32bit) with SRSS 4.2 & SRWC 2.2 setup. I was previously on SRSS 4.1 & SRWC 2.1 and having the same issue I am having now, which to me tells me this problem is unresolved or i'm being a total muppet. (hopefully not the last one)
Windows Terminal Server environments has this awesome remote control feature where you can login to an RDP session which is already active and take control of the session while the end user is still logged in.With Server 2003 this works perfectly fine- it's brilliant. WIth 2008 it is a nightmare. It works for a split second and then closes off. The end users session also gets locked out (not logged out) and they have to put their windows credentials in to carry on working again.
Now... I can remote control users who are logging in via Remote Desktop on Windows XP/Vista etc.. but I can't with the Sun Ray Sessions. Does the SRWC 2.2 fully compatible with RDP 6.1 or is there any information anyone can give me to point me in the right direction of resolving this issue, like I said.. Win 2k3- Works like a dream....
Any help would be greatly appreciated.
Regards
- Joe.I just realised I hadn't posted the logs from SRSS Server with the issues. I have just tried on another WIN2K8 Server which wasn't configured by myself or my company and the same symptoms occurred. See logs below:
Oct 1 10:58:06 ESL-SOLARIS-SPARE kiosk:uttsc[4095]: [ID 702911 user.notice] /opt/SUNWuttsc/bin/uttsc[104]: 4116 Abort
Oct 1 10:58:06 ESL-SOLARIS-SPARE Sun Ray Connector proxy:[4117]: [ID 855542 user.error] Child closed socket prematurely, session shutdown
Oct 1 10:58:06 ESL-SOLARIS-SPARE kiosk:uttsc[4123]: [ID 702911 user.error] /opt/SUNWuttsc/bin/uttsc exited with error code 134 - exiting
Oct 1 10:58:06 ESL-SOLARIS-SPARE kioskcrit: [ID 702911 user.notice] Info: critical application uttsc (pid=3902) exited with non zero status: 134
Oct 1 10:58:06 ESL-SOLARIS-SPARE kioskcritd[3752]: [ID 422571 user.info] Info: a critical application has exited.
Oct 1 10:58:06 ESL-SOLARIS-SPARE kioskcritd[3752]: [ID 126805 user.info] Terminating Kiosk Primary Session ( pid=3902 )
Oct 1 10:58:06 ESL-SOLARIS-SPARE kioskcritd[3752]: [ID 308018 user.info] kioskcritd stopped
Oct 1 10:58:07 ESL-SOLARIS-SPARE utauthd: [ID 794400 user.info] SessionManager0 NOTICE: EMPTY: ACTIVE session
Oct 1 10:58:15 ESL-SOLARIS-SPARE kiosk:utkioskconfig:refresh[4381]: [ID 702911 user.info] Enabled Kiosk Mode for display ':2'
Oct 1 10:58:15 ESL-SOLARIS-SPARE dtlogin[4274]: [ID 118685 user.info] pam_sunray_amgh::[DPY=2] AMGH_SUMMARY: token=pseudo.00144fb78760, username=, AMGH_Done?=NO(Local Session), Details=AMGH is not configured., AMGH_Target=*NONE*
Oct 1 10:58:15 ESL-SOLARIS-SPARE dtlogin[4274]: [ID 976841 user.info] pam_kiosk: pam_sm_authenticate: Initiating Kiosk session with user utku2
Oct 1 10:58:15 ESL-SOLARIS-SPARE kioskcritd[4420]: [ID 190395 user.info] kioskcritd started
Oct 1 10:58:57 ESL-SOLARIS-SPARE Sun Ray Connector proxy:[4612]: [ID 855542 user.error] Child closed socket prematurely, session shutdown
Anyone able to help me out?
Maybe you are looking for
-
I have had this computer since August 2012. I have recently been getting a "No bootable disk" error when starting/restarting. I hold down the option key, select the SSD, and it boots normally. The first time it happened I kinda freaked, now it just *
-
ASSIGNING addition used in the LOOP statement
Hello Guys , I have a problem about at new and at end statements, basically I want to use them in a loop with assigning like this : loop at ti_itab assigning <wa_itab>. at new of kunnr. endat. at end of xref1. endat. endloop. xref1
-
Error building gnomad2, missing libraries?
Hello! Im trying to build the new version of gnomad2, which is a GTK based app for interacting with the Creative zen jukebox I have. I have been using version 2.6.3 for a while, and today they released a new version, 2.7.0. I have build the previous
-
How to turn iphone as a hotspot?
Hi there! Does anyone here know how to turn your iPhone 4s as a hotspot for internet? It's like being a modem/router, then, other devices near it would be able to have internet access via wifi. Thank you for the response. Cheers, Jenssen
-
BPM java api which accept task by push machniasm
Hi All, I want to expose web service , which will get task from bpm. I can pull task from bpm for loggedin user, is there any way bpm will push task to this service ? Any api available ?