Remote control issue with only some users

I'm having an issue that I can't seem to find any reference to anywhere.
Our client has two servers. One is Server 2003 and is running AD, the other is 2008R2 and is running terminal services.
When I create a new user in AD, if I set the option in AD to allow remote control, do not require permission and interact and I set these options before the first time the user logs into the terminal then I can remote control that user's session without
a problem.
However, if I leave the defaults in AD to allow remote control but require the user's permission and the user logs into the terminal the first time with permissions set like that then forever more I can never remote into that user's sessions. Changing the
options in AD later to not require user's permission no longer helps. When I try to remote into that user's session the user does not get a pop-up requesting permission, rather I just get an Access Denied message. If I try to shadow via an elevated command
prompt I get error 317. I haven't been able to find any differences in GP or the registry between users that I can shadow and those I can't. Some setting specific to each user is getting set on first login that can't seem to be undone by changing the settings
in AD. Where might I find this?
Thanks!

Hi,
Thank you for posting in Windows Server Forum.
Please check that you have added user under “Remote Desktop User” local group. In addition they are
added under GPO setting “Allow logon through Remote Desktop Services” and
not added under “Deny logon through Remote Desktop Services”.
You can check the setting under below mention path.
GPO_name\Computer Configuration\Windows Settings\Security Settings\Local Policies\User Rights Assignment
More information:
Allow log on through Remote Desktop Services
http://technet.microsoft.com/en-us/library/dn221985.aspx
In addition please check that you are not limiting in number of users who can connect simultaneously and also verify Remote Desktop Services Logon rights. Please check beneath article for additional details.
Remote Desktop disconnected or can’t connect to remote computer or to Remote Desktop server (Terminal Server) that is running Windows Server 2008 R2
http://support.microsoft.com/kb/2477176
Hope it helps!
Thanks, 
Dharmesh

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