Remote control kicks you out when trying to change the logged in user by clicking on the red N

I'm running Zen 6.5 with the latest updates and the latest agents... I can
successfully remote control a workstation through ConsoleOne but I have 2
issues:
1. If I'm in the middle of a remote session and I right click on the red
N icon and change the user, it kicks me out and says "operation is
currently disabled for the logged in user".
2. Whenever I log in it changes the desktop background to blank (it's
actually a blue background) and it doesn't change it back after I close
the remote session. If I physically go that workstation and logout and
log back in, it still keeps that same blue background.

Gilbert,
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Has your problem been resolved? If not, you might try one of the following options:
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