Remote control Shortcuts button

Hi I have the new BT vision black remote, change over went ok. On my last remote I could use the Shortcuts button to alter the picture size. i.e - Zoom, Widescreen, etc. On this one when it's pressed "Shortcuts" the BT Vision light flashes and so does the box but nothing appears on the screen.  It's also the same for the Help button.  Any ideas? Thanks

I would guess the same reason. It took a while to be implemented on the old system too if I remember rightly.
If having black bars down the side of programmes which are made in 4:3 ratio really bothers you you can set the box to 4:3 mode via the Help and Settings menu and use the TV to distort the picture.  Just remember to set it back again for any programmes which are originally made widescreen or you'll be chopping the edges off and then distorting what's left which isn't good.

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