Remote control software

I am a new owner of a Powerbook so excuse the rookie questions. I need to be able to remotely control a couple of Windows machines. Previous to my Mac I used either gotomypc or logmein. Both work sort of with the mac but not very well at all. Very slow. I would like some recommendations for software that will perform this function better with my new mac. Preferably something web based like I have been using up to this point.
Thanks for your time.

You should be able to use any VNC client/server combination. Install the server on PC, and the client on your Mac.
Numerous titles can be found at versiontracker.com or macupdate.com.

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Desktop remote control software for iPhones?

Is there any software for desktop pc's to remote control an iPhone? I see numerous apps to control things from the iPhone, but I need one for the other way around.
We are looking to possibly deploy our own in-house app, but need to remote control the devices for troubleshooting/presentation purposes.
Any information is appreciated!

Not as of yet. The only thing that is remotely (no pun intended) close is remote file access, like apps such as Air Sharing.

Remote Control and MediaSourc

I hava an Audigy 2 ZS Platinum Pro. I formated my HD last night and reinstalled XP. I then installed the new drivers and Media Source 5 and new DTS Neo plugin. But when I tried to install the old Remote Control plugin, it didn't work, it said I don't have a new Media Source. I couldn't find a new version of the plugin (compatible with media source 5), so, how am I supposed to make remote control work?ThxClaudio Lima[url=mailto:[email protected]">[email protected][/url]?

It is a known issue that the remote does not work in MediaSource 5.
See this thread....
http://forums.creative.com/creativelabs/board/message?board.id=soundblaster&message.id=85763
You only alternati'ves are to:
. Go back to MediaSource 3.
2. Find alternati've Remote control software solutions that work regardless of the version of MediaSource. There are many alternati'ves if you search these forums.
Hope that helps!

11.2.4 Remote Control vs VNC

I have a problem using the remote control with Zenworks (ZCM 11.2.4.0).
Before Zenworks, we used VNC (3.3.9) for the remote control, but since the agent deployment many workstations are not accessible via ZCC.
I noticed this on the workstations in question :
If we install VNC (official version) in addition to Zenworks, where the Zenworks agent has been installed it will destroy almost every files in C:\Program Files\Novell\ZENworks\bin! As a result, the nzrWinVNC.exe no longer exists and the service 'Novell ZENworks Remote Management powered by VNC' disappeared aswell from the list of running services and therefore I cannot remote control the workstations anymore.
I do not understand this behavior.
Is there any effective way to partially restore the corrupted agent (i.e reinstall the RM missing part)? Or otherwise any method that I can follow.
Thank you.

If the ZCM Agent works EXCEPT for Remote Control try the following.
In the ZCC, go into details of the object in the ZCC and configure that
device to "Not install" Remote Management Components.
Force a Remote Refresh (or have someone do it manually on the device.)
Once the refresh is done, Enable Remote Control Components and refresh
again.
This process will tell the agent to remove and then tell it to install
those components. That may help.
And definitely configure a Remote Control Password via your Remote
Control Policy and give it out to your techs. That way if they prefer
VNC to manage devices, they can still do that w/o installing VNC on the PC.
On 5/20/2014 8:36 AM, fnicol wrote:
>
> The thing is we initially had VNC 3.3.9 before we choose ZCM. On some
> workstations, after the ZCM agent was installed we couldn't use remote
> control with both ZCC and VNC...we still don't know why.
> So our IT workers told the users to launch the VNC3.3.9.exe located on
> our network folder in order to get it running as it was before Zenworks.
> But as I explained, this operation deleted numerous files in the Novell
> Zenworks folder, including all remote control files. On those computers
> we can use VNC again but that's it.
> I know it was a mistake from our part, ideally we don't want to use any
> other remote control software (such as VNC, Teamviewer, etc...) except
> for Zenworks remote control (through ZCC).
> Now we have workstations impossible to access to and the only solution
> is to tell users what to do, which can be a bit tedious sometimes. That
> is why I'd like to know a way to recover all the files missing in
> "C:\Program Files\Novell\ZENworks\bin" so that it is working again.
>
> I hope I explained myself well and you can give me the help needed.
>
>
Craig Wilson - MCNE, MCSE, CCNA
Novell Technical Support Engineer
Novell does not officially monitor these forums.
Suggestions/Opinions/Statements made by me are solely my own.
These thoughts may not be shared by either Novell or any rational human.

Remot controlling a PC that uses a WRT54G router.

I have 2 WRT54G wireless routers. I would like to remote control my remote server from my main home network. In general I would like to login to my remote server and run applicates via PCAnywhere or some remote control software such as remot administrator, webex, etc. On both of my networks, I use the router to share out the internet to all the PCs on each network. Can this be done and if so how? I tried to setup a VPN connection between the networks, but I'm guessing that my ISP is not assigning me a static IP... As best I can tell, the IP address does stay constant so long as the ISP connection is not dropped. When attempting to setup the VPN connection, I used the IP address showing in the router setup. However, my home PC is not able to resolve or connect to my remote router via this IP address. Any suggestions? Thanks!

Is MicroSoft still supporting XP? Seriously, I thought they recently stopped. If that is indeed the case, the developers of the operating system have abandoned it. The latest software for anything including Apple devices, should not be expected to support systems that the original engineers have already turn their back on.

Remote control/desktop sharing

This is not your typical remote control for tech support - I have ZCM
11 for that. We have the following need. A user is working at their
desk, has a lot of files open including 3D models. User needs to talk
to a few people about the project while referencing everything on
their screen. Currently those people squeeze into the user's cubicle.
Works, but hardly ideal. What we would like to do is have some
computers setup in larger meeting areas. These computers would have
much larger monitors to facilitate group meetings. Rather than
exiting out of everything at their own PC and then opening it all on
the meeting area PC, we would prefer that the user could just mirror
their PC onto the meeting area PC.
One thought was that the user could mirror their screen to the meeting
room computer and bring the wireless keybd/mouse that is controlling
their own PC. But I don't think we can get keybd/mouse combos that
would transmit far enough for that - we could be 50-75 feet away.
So that means some type of remote control app, but I would want to
make it easy for the user to find and connect to their PC from the
meeting room PC. This will all happen within our LAN, so I don't need
some web-based service. And we will be manipulating 3D files, so I
need something that can handle a lot of video.
Anyone have any suggestions?
Ken

CrossTec SchoolVue might be what you need...or might be way overkill. I
use their remote-control software (live and die by it, actually), so
would guess that schoolvue is also a good solid product.
http://www.crosstecsoftware.com/inde...id=65&Itemid=7
On 10/30/2013 9:51 AM, KeN Etter wrote:
> This is not your typical remote control for tech support - I have ZCM
> 11 for that. We have the following need. A user is working at their
> desk, has a lot of files open including 3D models. User needs to talk
> to a few people about the project while referencing everything on
> their screen. Currently those people squeeze into the user's cubicle.
> Works, but hardly ideal. What we would like to do is have some
> computers setup in larger meeting areas. These computers would have
> much larger monitors to facilitate group meetings. Rather than
> exiting out of everything at their own PC and then opening it all on
> the meeting area PC, we would prefer that the user could just mirror
> their PC onto the meeting area PC.
>
> One thought was that the user could mirror their screen to the meeting
> room computer and bring the wireless keybd/mouse that is controlling
> their own PC. But I don't think we can get keybd/mouse combos that
> would transmit far enough for that - we could be 50-75 feet away.
>
> So that means some type of remote control app, but I would want to
> make it easy for the user to find and connect to their PC from the
> meeting room PC. This will all happen within our LAN, so I don't need
> some web-based service. And we will be manipulating 3D files, so I
> need something that can handle a lot of video.
>
> Anyone have any suggestions?
> Ken
>

Firewall software & using a remote control for AirTunes?

I recently turned on the built-in firewall on my MacBook Pro. Ever since doing so, every time a run iTunes, get the following message:
Your computer is using firewall software that prevents
you from using a remote control for AirTunes.
To use a remote control for AirTunes, open System Preferences, click
Sharing, then click Firewall, and select "iTunes Music Sharing."
I always tell it to "Ignore" and I am able to play music through my AirPort Express without any trouble. What is the "remote control" to which this message is referring? I have searched Apple's support pages and this forum without any luck. I thought that opening the "iTunes Music Sharing" port in the firewall would allow other people on my local network to see my music if I was sharing it, which I am not. I don't see what this has to do with a remote control.
Thank you for any info you can provide.
-- Gary

Hi,
there is no remote control for AirPortExpress or Air Tunes. Maybe we will see something like this in the futue, who knows.
As AirTunes uses streaming, it probabely needs the same port open as Music Sharing. Because shared music is streamed too.

Firewall software prevents remote control for AirTunes?

I recently turned on the built-in firewall on my MacBook Pro. Ever since doing so, every time a run iTunes, get the following message:
[quote]
Your computer is using firewall software that prevents
you from using a remote control for AirTunes.
To use a remote control for AirTunes, open System Preferences, click
Sharing, then click Firewall, and select "iTunes Music Sharing."
[/quote]
I always tell it to "Ignore" and I am able to play music through my AirPort Express without any trouble. What is the "remote control" to which this message is referring? I have searched Apple's support pages and this forum without any luck. I thought that opening the "iTunes Music Sharing" port in the firewall would allow other people on my local network to see my music if I was sharing it, which I am not. I don't see what this has to do with a remote control.
Thank you for any info you can provide.
-- Gary
2.16 GHz MacBook Pro Mac OS X (10.4.5) 2GB RAM, 7200 RPM HD

This was solved by simply allowing "iTunes Music Sharing" in the Firewall tab of the Sharing preference pane.
Regards,
Gary

Software needed for Pavilion dv2201ca web cam plus remote control function

HP Pavilion dv2201ca - Windows Vista Home Premium 32-bit
Replaced hard drive and reloaded software using System Recovery DVD and downloaded SP-1 and SP-2.
The web cam and the remote control features do not function after installing the above software and using online updating for the installed software.
Can someone please direct me to a link that will provide the proper web and remote software?

Didn't find the soft pac for the remote control installation, just instructions for using the TV functions. On a separate forum I found a reference to " sp40139 " to resolve the remote control problem on a different operating system. I downloaded the file (29Mb) but was afraid to install it for my 32 bit Vista Home Premium OS. If I could find the link to the location where this soft pac was located, I could probably find the correct one.
My computer dv2201ca is probably of Canadian origin ..... would there be a different support site for this?

Can I upgrade the software on an old 30GB Ipod so that I can use the functions on a Headset remote control

I've purchased new headphones that has aremote control that operates with latest generation of IPods. Can I upgrade the software on my older IPod to allow the RC to work with it

Additionally, it's not just a matter of software on the iPod. To support the remote control signals on the headphones cord, the newest iPod have a different headphone jack. The hardware is different, compared to your older iPod.

When will Canon start making its' own software for remote control since Pixela is so terrible at it?

It totally sucks that Canon dares sell their camcorder on the fact that YOUR smartphone is the remote control and yet they have ZERO support on the software! At present your chances are far more likely that your smartphone will not work with the Pixela software and that you WILL NOT HAVE A REMOTE CONTROL for your Canon product. Canon seems very uninterested in taking care of this problem.
How many people have bought a Canon product with the promise of your remote control being your smartphone and then not finding that they have a phones that is not “compatible” ?!?!?!? Is Canon expected everyone that buys one of these to then buy a matching phone? This is crazy and it sure puts a terrible light on Canon!
This is my first Canon product and I am NOT impressed! I have the Canon Vixia HF R42 and Android 2.3.4 and I am NOT a happy camper with Canon! Send me my damned remote control for this camera!

Canon should have a complete list of all the phones that do not work with this crappy software maker! Better yet, they should include a real remote with their cameras, but at present Canon needs to advertise that more than likely their camcorders with be remoteLESS for you! This is crazy that you don’t know until AFTER you get the Canon product home that you might have to buy a new phone to have a remote control.
This seriously SUCKS!

Unplugging all network devices from Fios router prevents DVR freezing and remote control lock ups.

All,
I recently had a Verizon tech visit my house due to constant DVR and remote control freezing. TV content was freezing whether it was locally recorded, pulled from another DVR in the house, or On Demand. On a hunch after the tech tested everything and was about to leave, he unplugged my gigabit switch from the Fios router. Lo and behold everything started running perfectly. Since to the tech, the problem was solved, he closed the case and was on his way. The probem is of course I have more devices than the built in router switch provides ports for. My network is compised of an 8 port Netgear gigabit switch downstream from the Fios router with two wireless access points (with their own built in gigbait switches) connecting to the Netgear gigabit switch. There are no loops in the switch topology. I've tried changing out the router, the gigabit switch, removing the wireless acces points individually as well as plugging the access points directly into the Fios router switch (one at a time with no Netgear switch in the middle) and all scenarious cause the DVR/remote control freeezing to come back. The only devices I can plug into the Fios router without causing freezes are PC's....anything with it's own switch essentially brings the network to it's knees. If anyone has an idea how to get my network back in one piece AND make the DVR's/remotes behave, I'd greatly appreciate the help!
My Fios equipment:
MI-424WR GEN-3I rev I (eye) running firmware 40.19.36
5 Motorola HD-DVRs all QIP 7232-2 running software release 1.9.1 platform build 25.39 (Oct. 22, 2012)
Specific config:
75/35 Fios connecting via ethernet from ONT. Set-top boxes connect to Fios router coax port via powered splitter.
*All SNR/dB mesasurements taken by the tech from the set-top boxes and router are well within spec.
Fios router provides DHCP addressing. Wireless N access points are configured for roaming with the same SSID and non-overlapping channels. Access points are not providing routing or IP adressing...all layer 3 and up services still provided by Fios router
Diagram:
ONT
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2

WayfarerII wrote:
... DVR ... remote ... freezing ... TV ... whether ... locally recorded, pulled from another DVR ...
... tech ... unplugged my gigabit switch from the Fios router ... and ... everything started running perfectly ...
... config:
75/35 Fios ... via ethernet from ONT ... Set-top boxes connect to Fios router via powered splitter ...
ONT
|
| cat5
|
Fios Router ---------Cable Splitter---------Set Top Boxes
|
Netgear Switch
|           |
WAP1    WAP2
I am inclined to echo several of the "tns" comments, particularly with respect to your splitter. My layout is based on a standard 8-port splitter of the type usually supplied in a VZ install. In addition I do have a ChannelPlus device that functions as a powered splitter, but its use is limited to distribution of secondary TV signals to older analog TVs. My first point then is that this may be an offender as "tns" has suggested.
In addition, I'd describe your wiring as "non-standard" (red-colored items in the above diagram)  As you're no doubt aware, with 75/35 you don't really need Cat5e from the ONT (your original diagram). It seems the highest tiers do require it, but in "standard" installations this run is coax directly to an 8-port non-powered splitter (below diagram), then from that splitter via coax to all STBs and CableCards, other TVs, et.), and also to the Actiontec.   Subsequent feeds from the Actiontec to wired devices (including WAPs) are via Ethernet (typically Cat 5e).
In fact I don't immediately see how your STBs get additional services such as On Demand and IMG with the wiring shown in your diagram (perhaps someone can help me out here). In "standard" installs the Actiontec must be connected via coax to the ONT to provide such services to other network clients. I don't see that requirement being met here.
For starters I'd recommend that you change your service from WAN Ethernet to WAN coax. This can easily be accomplished over the telephone. Then I'd run coax directly from the ONT to the Actiontec as in my revised diagram below (blue-colored items). If your setup can manage with this arrangement, I think it will help greatly with the "freezing" issue.
ONT - - - - - - coax - - - - -
                                         |
Fios Router --- coax--- Standard 8-Port Splitter --- coax --- Set Top Boxes
|cat5
Netgear Switch
|cat5          |cat5
WAP1 WAP2
Subsequent Note: You provided additional info while I was composing a response, and I'd like to offer another comment. Structured wiring "panels" of the type usually available are pre-configured to provide data, phone and video. This usually means that one is in certain respects limited by the ideas of the panel designer. I have what can be called a structured wiring layout, but it really is composed of individual small custom networks for each service (automation, security, video, data, telco, etc.), configured so that all wiring terminates in "home run" fashion at a central panel (a few details here: http://forums.verizon.com/t5/Home-Networking/Cmon-Show-Us-Your-Network/m-p/481733#M765 ). This layout makes it easier to make adjustments (and there have been quite a few over the intervening years). I'm thinking that in your case you may have to abandon the powered splitter (presumably) built into the panel in order to avoid your present fix.
Subsequent Subsequent Note:   From your description it seems that you are using more than a single "whole house" DVR to supply programming to other devices. This is a bit puzzling to me because somewhere along the line I recall reading that only a single whole house DVR was allowed on the network. Can you elaborate a bit?

Remote control

I noticed my remote control was not working so replaced the battery... still doesn't work. Read the Apple support document for remotes, did everything mentioned relating to linking to my computer etc., still not working.
Got my digital camera to check that the infrared on the remote is working, and it does (can see the infrared flashing through the camera LCD at back) so must be something to do with the iMac itself.
According to the support document...therre should be a" "Disable remote control infrared receiver" checkbox in the Security pane of System Preferences" - however there is no such checkbox in my Security pane.
Interestingly, this problem seems to coincide with my installing an upgrade to iLife08 - could there be a link - has anyone got any other ideas please?

Dennis, thank you for your help.
I've tried to repair the disk permissions as suggested and pairing the remote with the iMac, but still not working. Also trying to open Front Row did not work.
So I went looking for Front Row on my machine and couldn't find it... so tried loading the Front Row update... and got this message - "This software update requires a Macintosh with a built-in infrared (IR) receiver running Mac OS X 10.4.5 or later."
I'm running 10.4.10 at the moment, so really don't know what's going on... this is looking more like something to do with me installing the new iLife?

Remote control stopped working on MacBook Pro

I have two MacBokk Pros (2008 and 2011), with two remote controls that worked fine and interchangeable until about a week ago. Now both remotes work only on the older one of our computers, but not on the newer one. I have looked into the Security prefs panel, "Disable Infrared Receiver" is unchecked, "this computer will work with any available remote control" is shown underneath - everything look like it was before.
Holding "Menu" and "Fast Forward" to pair the remote produces no results after 5 seconds or more.
I also did the the "iSight test" mentioned elsewhere in this forum, the batteries in both remotes are fine and sending a signal.
That leads me to suspect there might be a problem with the infrared receiver. But is that a hardware or software issue and what should be done next, considering that I'm about 200 miles from the next Apple store?

Thank you! Yes, I've seen this troubleshooting page and followed those suggestion, that's where I also found the remote control battery test mentioned above.
Product ID: 0x8242
Vendor ID: 0x05ac (Apple Inc.)
Version: 0.16
Speed: Up to 1.5 Mb/sec
Manufacturer: Apple Computer, Inc.
Location ID: 0xfd110000 / 3
Current Available (mA): 500
Current Required (mA): 100
The only difference here is a "3" in the Location ID where your's shows a "2"
UPDATE: The SMC Reset tip worked! Thank you!!!

I am a newer about LabVIEW.How can I realize a remote control in a Web brower.

"To transform your application into a remote laboratory, make sure the VI that you want to publish is loaded into LabVIEW memory. Next, select the Web Publishing Tool option from the Tools menu. This window is the main window for interactively creating and publishing your remote laboratory
The Web publishing tool will automatically load in the Document Title and VI Name text fields. As the sample image in Figure 6 illustrates, the Document Title, Text 1, and Text 2 are all text fields that you can use to customize the Web page created with the publishing tool.
The second step necessary to enable a remote laboratory is to select the Start Web Server button. When pressed, this button activates the built-in LabVIEW Web server, which will publish and control your front panel images from the Internet.
Once the Web server is activated, the actual HTML document needs to be created and saved so it can be accessed remotely. Clicking on Save to Disk places an HTML file called Document Title.htm into the LabVIEW file folder called WWW by default. Saving your Remote Panels HTML documents into this folder will ensure that the LabVIEW Web server can find them. Either keep the default name, or assign a new name and save the file. Once saved, a new panel entitled Document URL pops up with a message box containing the URL address of your enabled LabVIEW application.
Click on OK in the Document URL window and then click on Done in the Web Publishing Tool window. Your lab is now ready for remote visitors
Required Software
To operate a LabVIEW program using remote panels, it is necessary to have the free LabVIEW run-time engine installed on the client computer. When a remote viewer logs onto the lab with the appropriate URL address, the LabVIEW front panel will appear in the browser, or reroute the user to install the run-time engine from the National Instruments Web site.
Application Control
Once connected to the remote laboratory, the client connection will automatically be in a monitor state. If another client is controlling the remote laboratory, the user will be able to monitor the actions of the controlling client. To request control of the program, right click on the front panel and select Request Control. Once selected, one of two possible messages will appear. Either the user will be granted control (Control Granted), or the user will see a message indicating that control is currently granted to another user (Waiting for control: Either the server is locked or another client has control). If another client has control, the controlling client will be notified that control time has now become limited. Once the timeout occurs or the controlling client has released control, application control is automatically switched to the requesting client (Control Granted). Once the user has been granted control, all icons and controls will become active and running the LabVIEW application is exactly like running the application from the local environment.
Releasing Control
When the remote viewer either moves on to a different URL address or relinquishes control by right clicking and selecting (Release Control), or when the remote laboratory times out, the remote laboratory is available to the next visitor."
The above is what I read from a text of ni.com,
but I can not obtain the result.
Thanks a lot!
^^

Hi
I don't see which LV version you are using. It's important to know, that you need the FDS or PDS package of LV 6.1 to work with remote control. This feature is not supported in the LV base package of LV 6.1.
If you have LV 6.1 FDS or PDS, which of the described steps are not working?
Luca P.
Regards,
Luca

Remote control software

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