Remote control suddenly stopped working

the remote control that came with my nokia 5700 XM just stopped working. in fact i haven't used it that much (something like a ten or 20 times for the 6 months i own it). the most interesting part is that i get sound with the earphones which are connected with the remote. i can't control the player but can still listen. the handsfree usage is also gone. i can hear the voice but can't speak to the mic of the remote. when i connect the remote to the phone i recognises it like the default headset. i did a factury reset of the system but it did't help. is it dead? i am waiting for suggestions. thanks.

Some nokia made remotes have a small battery inside (the one that's supplied with the N95 does) and it may have run out.
If you don't want to open the remote to check then you should take it to a nokia care point/service centre.
Care points:
UK
http://www.nokia.co.uk/A4228006
Europe:
http://europe.nokia.com/A4388379
Asia-Pacific
http://www.nokia-asia.com/A4416070
Elsewhere:
http://www.nokia.com select your country, go to the support section, then select repair.

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This question was solved.
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William, welcome to the forum.
Have you checked in "Control Panel / Sound" to assure that your sound device is selected as the default? I have had this happen to me many times over the years; especially, if I have made changes of any kind to my computer.
Please click the "Thumbs Up+ button" if I have helped you and click "Accept as Solution" if your problem is solved.
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Sound suddenly stopped working.

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Hi,
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Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
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