Remote could not find my itunes library

I have try it pairing the remote app with itunes library but without succes i have delete the app few times and start over turning on home sharing in all my devices apple tv itunes and my iphone 4s but still REMOTE could not find the itunes library what else i need to do any help?

I am taking a complete guess on this one, as I am fairly new'ish to OS X.
Firewall switched on at the imac? Would that cause this issue?

Similar Messages

Remote does not find my Itunes Library

I have 4 different mac and use Remote on my Ipod Touch to work with Itunes. Remote cannot connect to one of them (does not find the library). Settings (firewall, airport, account, permission, network...) on all my mac are similar but Remote does not work only with the MacBook Pro. Should I blame his airport card ? Or what ?

I've also version 4.0 on my Ipod and I've checked the port TCP 3689 and UDP 5353 (as asked by Apple support website), they are well opened. I spent too much time on this...I give up Remote.
Anyway thank you very much for trying to help me.

Why does my remote app not find my iTunes Library?

I am trying to use my Remote App on my iPhone 5 to connect to my Windows 7 laptop, the iTunes is upgraded to the latest (iTunes 11). My HomeSharing is on in both spot (iTunes and Remote App). My Apple TV shows up in Remote App but my iTunes Library does not, even if I try manually to add iTunes Library, iTunes does not pick up my phone under "Devices". Please help

The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Troubleshooting Security Software

Remote app - could not find library

The FAQ didn't help me. Is there some port or something I need to open?

Sorry I was not clear enough.
I am on wifi.
I can get the code then I enter it and iTunes says I can use my touch as a remote.
But when I try to look for the library, it says it could not find it.
I almost didn't mention this next part because I didn't want to confuse anyone or distract from a potential solution. My OS is in Korean so it's hard to describe a bit but...
In XP, if I go to network connections, right click my connection, properties, advanced, and check the box for allowing a different network user to connect... i found the library and changed songs once with this. (just once, the next time i tried it didn't work) BUT THEN a xp error box popped up and said there was an IP conflict with another device and I had to reset everything.
any more help appreciated!

Exclamation mark and the message "itunes could not find your song file

Hi everyone. I've tried doing a search but couldn't find this exact problem. I hope i'm not about to annoy everyone with a question that has been asked a thousand times before.
my problem is that every now A/some song file(s).that are already in my itunes library and played fine and synced with iphones ipod app fine. well sometimes I get this little exclamation mark on A/some song(s) in the library and the message "itunes could not find your song file would you like to locate it" and when i do and it always seems to be in what itunes find box locates first anyway.......( I'm paraphrasing...........i forget exactly what it says)........the funny thing is when i try and locate the files for itunes they are exactly where they are supposed to be........ and i've been able to put the mp3 back into the itunes library in the past, but now a certain mp3 will not show up in itunes library or play. like i said I can locate it fine, i've never renamed any folders or mp3's. other mp3's in this folder play fine , but i've had exclamation marks on some of them in the past, it seems that i know of 2 folders in my music folder that always have this problem with the mp3's in them at ramdom .
does anyone know why itunes is doing this?................it happens sometimes with downloaded music and sometimes with ripped music................sometimes a single track and sometimes just a few single tracks .........it's begining to become slighty annoying........
any help would be most appreciated.

Helpful but i was reading some posts and threads about consolidate library and it seems that if the song is not in the itunes library it will not consolidate it.i've had songs in the library that i deleted from the library and i remember getting a message when i do that action if i would like to delete it from the music folder as well ( in other words trash it completly from harddrive or do i just want to delete the song from the library and still keep it in the music folder but i guess those actions have little effect if you didn't have the song in itunes music folder,, but another folder. except for the part that it will remove the song from the library. if there was a way to consolidate your music folder(s) into the itunes folder that would be cool. and still leave your itunes library with out those songs you didn't want in there, but wanted to leave in the music folder.

The iTune Remote App has stopped finding my iTunes library when connected to wifi from my main router, but works fine when connected via second wifi router on the same network (different SSID)

I'm running iTunes Remote App from a couple of iPhone 5's and a first generation iPod Touch. iTunes is running on a PC - Windows 7. My home network runs two Wifi Routers, each with a different SSID. I've had no problems with the Remote app running this set up for the last 8 months but recently the App can only find my iTunes library when the iPhone/iPod is connected via one specific router, when connected to the network via the other router, no iTunes library is found. I'm also running an Apple TV and it's the same as the iTunes Library, only visible via the one SSID.
Everything else seems to work fine when connected via either router, eg Internet on the iPhones (definitely via wifi)
I've tried renewing the lease on the iPhone wifi connection, restarting everything.....several times.....
It used to work fine, this only seems to have been a problem in recent weeks
Any help or advice would be much appreciated
Thanks
Ian

It turned out to be the firewall settings on our router. Her machine was sending traffic that our router interpreted as a DoS attack and blacklisted her Airport's MAC address. That's why it would work fine if she switched to Ethernet.

HT4098 I bought my ipad in August and having signed up for a weekly payment for the Daily Mail I could not find out how to turn it off; until after to speaking ***. Northcliffe Dig for 20+ mins I got this website Why do Itunes not put a ref on their invo

I was prompted to join this Support Community when I raised the above question. As a new user of an ipad I subscribed to a national newspaper download and could not find anyway to cancel the subscription. I made some unsuccessful efforts to cancel and today rang the head office of the national newspapers parent body and after speaking to some ten people and some 20+minutes on the phone came away with an email address and a promise of a phone call. Both of these pointed me to the above webpage and hopefully I have now succeeded in canceling the subscription after it has been running for a good month unwanted and unused.
Clearly I could have dealt with this quicker If I had known the route; but in the interests of being user friendly I don't understand why Itunes can't include an appropriate reference on their invoice and make it more obvious on their app in preference to concealing the process under the word features.
It may be that I am the only one who has had this problem. It would be interesting to know whether I am the only one who has had this problem.
I should say that my Ipad is a fantastic tool and undoubtedly there will be other issues where I need to find a solution in the future. Up to now those have been solved by looking at the User guide; but this problem related to the use of a specific app.

If you wish to submit comments to Apple, the best way is to use their feedback pages.
http://www.apple.com/feedback/itunesapp.html
It's not likely that anyone from Apple will see your comments here among the thousands of other posts.
Regards.

I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?

I was trying to add an itunes library to my computer, and now my itunes library can not be found. An ipod can be synced with only one iTunes library at a time. How can I find my Itunes library, complete with playlists ?

I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
iPhone 5s, iOS 8.3

I had changed my Apple ID on my PC and realized iCloud. On my iphone iCloud account is on the old ID. Could not find where to change it. In Settings-iTunes

I had changed my Apple ID on my PC and realized iCloud. On my iphone iCloud account is on the old ID. Could not find where to change it. In Settings-iTunes & App Stores – I had replaced the old ID with the new one. On my iPad 2 – iCloud account is on old ID, I cannot change it,
do i have to delete iCloud accounts and re=build them ?

Yes, you got it. there is no way to change - just delete. Usually there is no loss, but photostream is reset, so make sure to back up your pictures before you do.

I left my iPhone in bathroom last night and it was gone this morning. I notified the police and no one has turned it in. How do I find it and how do I find my serial number. I went to iTunes on my macbook but could not find a preferences or devices tab

I left my iphone in a bathroom last night and it was gone this morning when it was unlocked. I notified the police and no one turned it in. How do I find where it is located? Also, how do I find my serical number? I went to itunes on my macbook but could not find a preferences or devices button. Finally, I know my password but don't know my apple id. How do I find it?

Answered here:
https://discussions.apple.com/thread/6157706?tstart=0
Don't double post.
To locate the SN:
http://support.apple.com/kb/ht4061

Could not find agent library on the library path or in the local directory

Hi all,
I'm trying to write a jvmti agent that write any information in a mysql db. I've written a simple agent that work correctly and now I'll try to insert the mysqlpp library in my agent:
1) I've added #include <mysql++.h>
2) and I've added mysqlpp::Connection      conn(false); (global variable)
I've modify my Makefile and the compiler and linker work correctly but when I test the agent the VM says "Could not find agent library on the library path or in the local directory"
Below the code:
-- analizer.cpp --
#include <iostream>
#include <stdlib.h>
#include <jni.h>
#include <string.h>
#include <jvmti.h>
#include <mysql++.h>
#include "ClassDetail.cpp"
#define CFN(ptr) checkForNull(ptr, __FILE__, __LINE__);
static void checkForNull(void *ptr, const char* file, int line) {
    if(ptr == NULL) {
        std::cerr << "ERROR : NullPointerException in " << file <<":"<< line<<"\n";
        abort();
static char* getErrorName(jvmtiEnv *jvmti, jvmtiError err) {
    jvmtiError errNum;
    char *name;
    errNum = jvmti->GetErrorName(err, &name);
    if( errNum != JVMTI_ERROR_NONE) {
        std::cerr << "ERROR : errore nel reprire l'error name " << errNum;
        abort();
    return name;
#define CJVMTIE(jvmti, err) checkJvmtiError(jvmti, err, __FILE__, __LINE__);
static void checkJvmtiError(jvmtiEnv *jvmti, jvmtiError err, const char* file, int line) {
    if(err != JVMTI_ERROR_NONE) {
        char *name = getErrorName(jvmti, err);
        std::cout << "ERROR : JVMTI error " << err << "("<<name<<") in "<<file<<":"<<line;
        abort();
static void vmInit(jvmtiEnv *jvmti_env, JNIEnv *jni, jthread thread);
static void startGCEvent(jvmtiEnv *jvmti_env);
static void finishGCEvent(jvmtiEnv *jvmti_env);
static jvmtiIterationControl JNICALL heapObject(jlong tag, jlong size, jlong* tag_ptr, void* userData);
jrawMonitorID           lock;
int                     gc_count;
long                    heapSize = 0;
bool                    heapCheck = false;
mysqlpp::Connection      conn(false);
JNIEXPORT jint JNICALL Agent_OnLoad(JavaVM *vm, char *options, void *reserved) {
    std::cout<<"OnLoad\n";
    jint                rc;
    jvmtiEnv            *jvmti = NULL;
    jvmtiError          err;
    jvmtiCapabilities   capabilities;
    jvmtiEventCallbacks callbacks;
    rc = vm->GetEnv((void **)&jvmti, JVMTI_VERSION);
    if( rc != JNI_OK) {
        std::cout << "ERROR : Errore nell'ottenere 'environment rc = " << rc;
        return -1;
    CFN(jvmti);
    err = jvmti->GetCapabilities(&capabilities);
    CJVMTIE(jvmti, err);
    CFN(&capabilities);
    capabilities.can_generate_garbage_collection_events = true;
    capabilities.can_tag_objects = true;
    CJVMTIE(jvmti, jvmti->AddCapabilities(&capabilities));
    CJVMTIE(jvmti, jvmti->CreateRawMonitor("agent lock", &lock));
    callbacks.VMInit = &vmInit;
    callbacks.GarbageCollectionStart = &startGCEvent;
    callbacks.GarbageCollectionFinish = &finishGCEvent;
    CJVMTIE(jvmti, jvmti->SetEventCallbacks(&callbacks, sizeof(callbacks)));
    jvmti->SetEventNotificationMode(JVMTI_ENABLE, JVMTI_EVENT_VM_INIT, NULL);
    jvmti->SetEventNotificationMode(JVMTI_ENABLE, JVMTI_EVENT_GARBAGE_COLLECTION_START, NULL);
    jvmti->SetEventNotificationMode(JVMTI_ENABLE, JVMTI_EVENT_GARBAGE_COLLECTION_FINISH, NULL);
    return 0;
JNIEXPORT void JNICALL Agent_OnUnload(JavaVM *vm)
    std::cout<<"OnUnload\n";
static void JNICALL worker(jvmtiEnv *jvmti, JNIEnv *jni, void *p) {
    std::cout << "worker";
    for (;;) {
        CJVMTIE(jvmti, jvmti->RawMonitorEnter(lock));
        while (gc_count == 0) {
            CJVMTIE(jvmti, jvmti->RawMonitorWait(lock, 0));
            jvmti->RawMonitorExit(lock);
        gc_count = 0;
        jvmti->RawMonitorExit(lock);
        /* Perform arbitrary JVMTI/JNI work here to do post-GC cleanup */
        if(!heapCheck) {
            heapCheck = true;
            jint        count;
            jclass    *classes;
            CJVMTIE(jvmti, jvmti->GetLoadedClasses(&count, &classes));
            ClassDetail *details = (ClassDetail*)calloc(sizeof(ClassDetail), count);
            for(int i = 0; i < count; i++) {
                char *sig;
                CJVMTIE(jvmti, jvmti->GetClassSignature(classes, &sig, NULL));
CFN(sig);
details[i] = ClassDetail(strdup(sig));
CJVMTIE(jvmti, jvmti->SetTag(classes[i], (jlong)(ptrdiff_t)(void*) (&details[i])));
heapSize = 0;
CJVMTIE(jvmti, jvmti->IterateOverHeap(JVMTI_HEAP_OBJECT_EITHER, &heapObject, NULL));
std::cout << "Heap Memory : " << heapSize<<'\n';
heapCheck = false;
static void vmInit(jvmtiEnv jvmti, JNIEnv jni, jthread thread) {
jclass clazz = jni->FindClass("java/lang/Thread");
jmethodID mid = jni->GetMethodID(clazz, "<init>", "()V");
jthread _thread = jni->NewObject(clazz, mid);
CJVMTIE(jvmti, jvmti->RunAgentThread(_thread, &worker, NULL, JVMTI_THREAD_MAX_PRIORITY));
static void startGCEvent(jvmtiEnv *jvmti) {
static void finishGCEvent(jvmtiEnv *jvmti) {
std::cout << "****************************************************************** <<<<<<<<<<<< Finito gc\n";
gc_count++;
CJVMTIE(jvmti,jvmti->RawMonitorEnter(lock));
CJVMTIE(jvmti,jvmti->RawMonitorNotify(lock));
CJVMTIE(jvmti,jvmti->RawMonitorExit(lock));
static jvmtiIterationControl JNICALL heapObject(jlong tag, jlong size, jlong* tag_ptr, void* userData) {
if(tag != (jlong) 0) {
std::cout << "Tag : " << tag<< '\n';
ClassDetail detail = (ClassDetail) (void*) (ptrdiff_t) tag;
char *sig = detail->getSignature();
std::cout << "Class " << sig << " size : " << size<<'\n';
heapSize += size;
return JVMTI_ITERATION_CONTINUE;
-- ClassDetail.cpp --class ClassDetail {
private:
char* signature;
public:
ClassDetail(char* signature){
this->signature = signature;
char* getSignature() { return this->signature;}
--Makefile--########################################################################
# Sample GNU Makefile for building JVMTI Demo waiters
# Example uses:
# gnumake JDK=<java_home> OSNAME=solaris [OPT=true] [LIBARCH=sparc]
# gnumake JDK=<java_home> OSNAME=solaris [OPT=true] [LIBARCH=sparcv9]
# gnumake JDK=<java_home> OSNAME=linux [OPT=true]
# gnumake JDK=<java_home> OSNAME=win32 [OPT=true]
# Source lists
LIBNAME=analizer
SOURCES=analizer.cpp
MYSQLPP_LIB_PATH=/home/claudio/Desktop/Scaricati2/mysql++-3.0.6/mysqlpp_lib/lib/
MYSQLPP_HEADER_PATH=/home/claudio/Desktop/Scaricati2/mysql++-3.0.6/mysqlpp_lib/include/mysql++
MYSQL_PATH=/opt/mysql-5.0.51a-linux-i686-icc-glibc23
# Solaris Sun C Compiler Version 5.5
ifeq ($(OSNAME), solaris)
# Tell gnumake which compilers to use
CC=cc
CXX=CC
# Sun Solaris Compiler options needed
COMMON_FLAGS=-mt -KPIC
# Check LIBARCH for any special compiler options
LIBARCH=$(shell uname -p)
ifeq ($(LIBARCH), sparc)
COMMON_FLAGS+=-xarch=v8 -xregs=no%appl
endif
ifeq ($(LIBARCH), sparcv9)
COMMON_FLAGS+=-xarch=v9 -xregs=no%appl
endif
ifeq ($(OPT), true)
CXXFLAGS=-xO2 $(COMMON_FLAGS)
else
CXXFLAGS=-g $(COMMON_FLAGS)
endif
# Object files needed to create library
OBJECTS=$(SOURCES:%.cpp=%.o)
# Library name and options needed to build it
LIBRARY=lib$(LIBNAME).so
LDFLAGS=-z defs -ztext
# Libraries we are dependent on
LIBRARIES= -lc
# Building a shared library
LINK_SHARED=$(LINK.cc) -G -o $@
endif
# Linux GNU C Compiler
ifeq ($(OSNAME), linux)
# GNU Compiler options needed to build it
COMMON_FLAGS=-fno-strict-aliasing -fPIC -fno-omit-frame-pointer
# Options that help find errors
COMMON_FLAGS+= -W -Wall -Wno-unused -Wno-parentheses
ifeq ($(OPT), true)
CXXFLAGS=-O2 $(COMMON_FLAGS)
else
CXXFLAGS=-g $(COMMON_FLAGS)
endif
# Object files needed to create library
OBJECTS=$(SOURCES:%.cpp=%.o)
# Library name and options needed to build it
LIBRARY=lib$(LIBNAME).so
LDFLAGS=-Wl,-soname=$(LIBRARY) -static-libgcc -mimpure-text
LDFLAGS += -lmysqlpp
# Libraries we are dependent on
LIBRARIES=
# Building a shared library
LINK_SHARED=$(LINK.cc) -shared -o $@
endif
# Windows Microsoft C/C++ Optimizing Compiler Version 12
ifeq ($(OSNAME), win32)
CC=cl
# Compiler options needed to build it
COMMON_FLAGS=-Gy -DWIN32
# Options that help find errors
COMMON_FLAGS+=-W0 -WX
ifeq ($(OPT), true)
CXXFLAGS= -Ox -Op -Zi $(COMMON_FLAGS)
else
CXXFLAGS= -Od -Zi $(COMMON_FLAGS)
endif
# Object files needed to create library
OBJECTS=$(SOURCES:%.cpp=%.obj)
# Library name and options needed to build it
LIBRARY=$(LIBNAME).dll
LDFLAGS=
# Libraries we are dependent on
LIBRARIES=
# Building a shared library
LINK_SHARED=link -dll -out:$@
endif
# Common -I options
CXXFLAGS += -I.
#CXXFLAGS += -I../agent_util
CXXFLAGS += -I$(JDK)/include -I$(JDK)/include/$(OSNAME)
CXXFLAGS += -I$(MYSQLPP_HEADER_PATH) -I$(MYSQL_PATH)/include -L$(MYSQLPP_LIB_PATH) -I$(MYSQLPP_LIB_PATH)
# Default rule
all: $(LIBRARY)
# Build native library
$(LIBRARY): $(OBJECTS)
     $(LINK_SHARED) $(OBJECTS) $(LIBRARIES)
# Cleanup the built bits
clean:
     rm -f $(LIBRARY) $(OBJECTS)
# Simple tester
test: all
     LD_LIBRARY_PATH=`pwd` $(JDK)/bin/java -agentlib:$(LIBNAME) -jar jvmti-test.jar
     #LD_LIBRARY_PATH=`pwd` $(JDK)/bin/java -agentlib:$(LIBNAME) -version
# Compilation rule only needed on Windows
ifeq ($(OSNAME), win32)
%.obj: %.cpp
     $(COMPILE.cc) $<
endif

Did you make sure your library (call it x) starts is named libx.so (atleast, on linux, possibly libx.dll on windows, not sure)? It will not load otherwise, and you must specify -agentlib:x (rather than saying libx.so). Yes, it is "funny" how it gives the same uninformative error message for a wide variety of errors. It will also give you this same error message if there are still unresolved symbols upon loading your library (which would be my second guess).

Error "Could not find -Xrun library: libjdwp.so" when starting WL 6.1 in debug mode

Hello,
I installed WL 6.1 SP4 on Solaris (trial version). The installation went well
and we were able to start the server and run our application. I then added the
debug options in the start script :
$JAVACMD $JAVA_OPTIONS -Xdebug -Xnoagent -Djava.compiler=NONE -Xrunjdwp:transport=dt_socket,server=y,address=7212,suspend=n
When I then try to start the server I get the following error :
Error occurred during initialization of VM
Could not find -Xrun library: libjdwp.so
I looked and the library is installed in our sdk :
/products/java/j2sdk1_3_1_07/lib/sparc/libsjwp.so
What did we do wrong?
Thanks for your help,
Roland

Hi Wayne,
I took the instructions from our WL 5.1 installation. I hope the options are still
the same (if not can you tell me where to find the correct ones?).
You were right about the LD_LIBRARY_PATH. I added the line :
LD_LIBRARY_PATH=$JAVA_HOME/lib/sparc:$LD_LIBRARY_PATH
and now I can start the application without any errors.
Thanks!
Roland
"Wayne W. Scott" <[email protected]> wrote:
>
Where did you get the instructions for adding the debug options?
Since libsjwp.so is a shared object, what does your LD_LIBRARY_PATH look
like?
Is /products/java/j2sdk1_3_1_07/lib/sparc in it?
Wayne Scott
Roland Pennings wrote:
Hello,
I installed WL 6.1 SP4 on Solaris (trial version). The installationwent well
and we were able to start the server and run our application. I thenadded the
debug options in the start script :
$JAVACMD $JAVA_OPTIONS -Xdebug -Xnoagent -Djava.compiler=NONE -Xrunjdwp:transport=dt_socket,server=y,address=7212,suspend=n
When I then try to start the server I get the following error :
Error occurred during initialization of VM
Could not find -Xrun library: libjdwp.so
I looked and the library is installed in our sdk :
/products/java/j2sdk1_3_1_07/lib/sparc/libsjwp.so
What did we do wrong?
Thanks for your help,
Roland

I am constantly told by Itunes that 107 items are not synching from my contacts. This is a message from the Conflict Resolver that appears whenever I synch. I try to resolve the synch and a text message pops up telling me it could not find the synch serve

I am constantly told by Itunes that 107 items are not synching from my Ipod Touch to/from Outlook Contacts. I try to resolve the issue and eventually a message pops up saying it could not be completed because it could not find the sync server. This started after one of the updates a couple of months ago. If anyone has found a similar problem and resolved it I would appreciate any assistance.
Thanks

Try here:
Advanced troubleshooting for Sync Services on Windows with Microsoft Outlook 2003, Outlook 2007, or Outlook 2010
Sync Services: Advanced troubleshooting for contact and calendar syncing

Exchange 2010 Free busy not working from remote site to main site "exception message is: Could not find a base address"

Hi all , I have an exchange 2010 SP 2 environment with 2 sites , the remote site FL free busy has NEVER worked and I get this error on the remote site , is this related ?
thanks
Log Name: Application
Source: System.ServiceModel 3.0.0.0
Date: :
Event ID: 3
Task Category: WebHost
Level: Error
Keywords: Classic
User: SYSTEM
Computer: FL-CAS1.WOMBAT.LOCAL
free bust works from WITHIN the remote (FL ) site , but NEVER to the main (WASH) site , it has Never worked ,I am thing that this error is related
thanks I have no idea how to fix
Description:
WebHost failed to process a request.
Sender Information: System.ServiceModel.ServiceHostingEnvironment+HostingManager/17256489
Exception: System.ServiceModel.ServiceActivationException:
The service '/EWS/exchange.asmx' cannot be activated due to an exception during compilation. The exception message is: Could not find a base address that matches scheme http for the endpoint with binding CustomBinding. Registered base address schemes
are [https].. ---> System.InvalidOperationException:
Could not find a base address that matches scheme http for the endpoint with binding
++++

Hi
This issue could be with corruption in Autodiscover and web services virtual directory
Replace Web.config file for Autodiscover and web services virtual directory from the other working site
Delete and Recreate Autodiscover and web services virtual directory
Do this only on the affected site
Remember to mark as helpful if you find my contribution useful or as an answer if it does answer your question.That will encourage me - and others - to take time out to help you Check out my latest blog posts on http://exchangequery.com Thanks Sathish
(MVP)

Problem installing iTunes. "Could not find key..."

Hi,
I am unable to install iTunes. When I try to install either iTunes or Quicktime, the message "Could not find key......." comes up. I have tried to clear my registry, change permissions and a few other things but none have worked. The only account on my laptop is an administrator account and I have tried runing everything "as administrator".
I am also unwilling to reinstall my OS.
Any help is appreciated.
Regards,
ZeroAlpha

... Drat, one of those. They can be tricky, and I don't have a one-size-fits-all solution for them (it depends on the precise nature of the problem with the key). But the following set of instruction is a good place to start:
http://discussions.apple.com/thread.jspa?threadID=2475687&tstart=30

Remote could not find my itunes library

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