Remote Desk top access

Hello -I have windows 8 server and windows xp clients. I used to be able to remote into server usung remote desktop. Now, I get an error saying that I must be a member of remote desktop user group ( I am ) or your must be added manually. How do I manually
add myself so that I can remote to the server again?
Bill

Hi,
Firstly, do you refer to a Windows 8 machine or a Windows Server 2012 machine?
What user account do you use?
Meanwhile, please make sure that the user account you use exists in the local Remote Desktop Users group of the remote server.
http://windows.microsoft.com/en-us/windows/remote-desktop-connection-faq#1TC=windows-8
Thanks.
Jeremy Wu
TechNet Community Support

Similar Messages

How to Connect to Unix OBIEE servers from Remote desk top

Hi Experts,
My obiee OBIEE Build/Dev is in Unix servers.I have to connect to Obiee OBIEE Build/Dev server through Remote desk top.
Please guide me

There are 2 ways to open repository
Online Mode:
hope this helps.
How to access OBIEE Server LINUX Virtual Machine from Admin Tool Windows?
Offline Mode:
If you would like to open your repository in offline mode, then you need to configure xwindows / mapping linux drive to your windows. you would need to install client tools on your laptop and access the repository as if in local system by mapping the drive.
hope this helps..

Is snow leopard compatible with remote desk top verion 3??

I want to connect a minimac to an FW800 running 10.5.6.
Bob

I bought a Mac mini and snow leopard and installed remote desk top rev 3. Works fine.

Update Mac remote desk top to 8.0.12

i'm new to this I have remote desk top installed on my macbook and when I click on the icon i get the " what's new in 8.0.01" my question is how do i get the new release.

Hi,
You can follow below link and update to latest version 8.0.12.
https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Remote desk top connections

how can i connect to my school's remote desk top? can i get a walk through from someone?

they do have ports open and have requested that everyone connect to the remote desk top- everyone else in my class has connected fine- but my instructor cant explain how to do it for me- cuz im the only one with a mac.

Can I use a VPN and a Remote Desk Top on my Mac?

I am on the market for a new lap top. I would like to get a Mac Pro, but most of my work is done via remote desk top through a VPN connection with my company. Everything is supported by Windows and PC servers and there are no Mac computers being used in the company now. My IT manager doesn't know if there is compatibility with a Mac being able to interface with our system. Is there a simple solution here?

I have a similar situation as you for work. Here is what I use:
1) I have MS Office 2011 installed. It comes with a remote desktop application that works perfectly with other Windows systems (XP and 7). I can connect to multiple PCs at work from home with no problems so far.
2) We use the Juniper VPN clent with an RSA key to connect to our network through a tunnel. This has worked just fine.

Desk Top Access

all of my desk top icons are gone and when i tyr to access, error message say that i do not have permission to access desk top??

Hello Eddie.
That's a shame, I thought repairing permissions would be sufficient. It could well be a faulty desktop preference file that's causing all the bother.
Go to Finder and open a new window, then click on the home icon (your name) in the column on the left, click on Library, then Preferences and approx a third of the way down will be: com.apple.desktop.plist
Drag it onto the desktop and see if everything is hunky dory, if so drag it to the trash and wave it goodbye. If that hasn't fixed it, yikes! I'm stumped. There's some really knowledgeable people on these forums though, so if it doesn't solve the problem I'm confident they'll know what to do.
Good luck,
Lou.

Please help - trying to use remote desk top

Hi!
Let's see if I can explain this correctly...
I am on a PowerBook G4 in California and my mom is on her brand new MacBookPro in Ohio.
I bought the Apple Remote Desktop and installed it on my computer so I could log on and control hers in Ohio so I can teach her to use her new computer.
I followed all directions, all her preferences and and authorizations are checked on her computer, and spoke with Apple tech support, etc. and here is the problem:
Her husband's son (who THINKS he is some kind of computer wiz) hacked together an internet connection at her house that goes like this - Speedstream motem to Netgear FVS318 to another Netgear FVS318 to an Airport. Why he did it this way??? Your guess is as good as mine...
From what I understand, I need to Port Map (?) and the Netgear routers are blocking me from remotly connecting with her computer (?). I have her public IP address and her private IP address...How do I get around these Netgear things????
Thanks so much for your help!
Oh, and plugging the Airport directly into the motem is not an option. I believe this is because The Wiz Kid has somehow enabled her husband to connect wirlessly to his printer with an IMac (that would be one of those blue ones from a million years ago that won't even burn a disk..you know the one? That is if you can remember back that far)...

How do I get around these Netgear things????
Well, you can't "get around them", per se. In each of them, the ports used for ARD will have to be open, and then eventually forwarded to the internal IP address for your mom's MacBook Pro. Given the (probably unnecessary) complexity of the setup at her house, that's going to be a bit difficult, and very probably not something you can do remotely.
The ports that ARD uses must be open in each of the routers between the modem and her computer (as well as in any router on your end). ARD uses ports 3293 and 5900 so those must be open. The ports also need to be forwarded in the Airport (if she's using the MBP wirelessly) to the MBP's internal IP address. Someone will have to connect into each router's admininstration function to set up those ports; I'm guessing that you won't be able gain such access remotely, though it's possible.
It's a complex situation, so it may take some tinkering to get it work, something that's probably going to be difficult from your end. With luck, her husband's son knows enough about what he's doing to be able to help. Anything he can do to simplify the network configuration will be of benefit.
Good luck.

Can you get remote desk top on imac

can you get remote desktop on imac to access a windows computer

Built-in Screen Sharing should work with Remote Destop on he PC.
If you know the IP of the PC, try this...
In finder, select Go menu>Connect to Servers..., type in vnc://ip.of.another.computer, like...
vnc://10.0.1.5
vnc://192.168.1.3
Or Browse networks & if you find the PC, choose Screen Sharing button.

HT201068 Remote Desk top update and java

The new update 3.8.2 v1.1 has blocked java script with a security issue.I have all the appropriate java boxes checked.Does any one else have this issue and is there a fix

Hi,
You can follow below link and update to latest version 8.0.12.
https://itunes.apple.com/in/app/microsoft-remote-desktop/id715768417?mt=12
Hope it helps!
Thanks.
Dharmesh Solanki
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Remote desk top

Have anybody found an application for RDT for an E7 ?

@E7_00
This application is compatible with N8 a similar Symbian^3 device and perhaps Handango haven't got around to updating as no image for N8 yet:http://www.handango.com/catalog/ProductDetails.jsp?storeId=2218&deviceId=2732&platformId=20&productI...
Happy to have helped forum with a Support Ratio = 42.5

Hi i have lost access to my broadband WIFI ( i have BT home hub) and despite trying everything inc turnin everything off, reinstalling onto ipad nothing is working I do have access on my desk top so i dont think its a broadband issue any ideas? miss my Ip

Hi Twice recently I have lost access to my BT homehub broadband wifi have tried all sorts inc turning everything off from router through tried also to disconnect my Ipad accedd and then reinstall but again no joy Im not very tech savvy so basic instructions please
I stll have access to broadband on my desk top so i dont think the problem is with provider or router more like the connection between my router and my Ipad
please can anyone help really lost without my IPad have using my desktop now
Thanks Ann

Do you have other mobile devices that can connect to your wifi with out issue?
Try this:
Reboot ipad by pressing and holding both the home and sleep/wake buttons at the same time until the apple logo appears on the screen, then let go. Then try to connect to network.
Go to settings, Toggle airplane mode on/off. Make sure bluetooth is off. Turn on wif (airplane mode off). Try to connect.
Reset Network Settings
Go to settings/general/reset/reset network settings. Then try to connect to network.
If its your home router, then reboot router by unplugging for 5-10min. (do this while you're resetting network settings).
If problem persists, then check for firmware updates on your router.(you check router manufacturer support website for downloads and instructions).

I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhone

I have an iMac desk top, iPad, and two iPhones. Someone (a family relative) has somehow copied text messages, and possibly emails from our iPhones, and sent them to other people. He has had access to my wife's iPhone numerous times. Can I check our iPhones to detect any surveillance apps(bugs) on them?

Whose Apple ID are you using? It sounds like whoever co-opted the account may have changed the security questions as well.
Follow the instructions here: http://support.apple.com/kb/HT5665
What should I do if I don't remember the answers to my Apple ID security questions?
Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
If you are confident you can't remember them, try one of the following:
If you have three security questions and a rescue email address
sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers.
If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
If you have one security question, but don't remember your Apple ID password
contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.

Need to restart the technical help desk as listed below. How do we make this happen. The Technician was about to link into my desk top when we ended about 4 hours ago.

Thank you for contacting Adobe. @
A representative will be with you shortly.
Thank you for your patience.
While you wait, you can try our community forums where experts are available 24 hours a day, 7 days a week.
You are now chatting with Naveen Kumar.
Naveen Kumar: Hello! Welcome to Adobe Customer Service.
Naveen Kumar: Hi
you: Naveen, Can you help me by phone? the process has not worked.
Naveen Kumar: Sure.
Naveen Kumar: Please elaborate your issue, so that I will assist you better today.
you: My phone number is 937-429-3474
Naveen Kumar: I'm sorry to say that it's not possible to make a call to your number. If you have any issue please explain now on chat. Otherwise you have any work. Please contact us back when you have a free time.
you: i got the serial number ok. But tried to sign in and the system said I needed to reset my pass word which I tried. Now nothing works and it keeps giving me the same suggestion of resetting passwork and that you will send me a message but none is coming.
Naveen Kumar: May I know the serial number please?
you: SN: [removed by moderator - never share S/N publicly - anyone can use it]
Naveen Kumar: Thank you for information.
Naveen Kumar: May I know when you have purchased this Photoshop Elements ?
you: I purchased it yesterday at Best Buys our local store.
Naveen Kumar: Thank you for confirming.
Naveen Kumar: May I please have your email address registered with Adobe?
you: [email protected]
Naveen Kumar: Thank you for email address.
Naveen Kumar: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
you: So what do I do?
Naveen Kumar: Please stay online while I transfer this chat to relevant team.
Please wait while I transfer the chat to the appropriate group.
You are now chatting with 'Manoj'
Manoj: Hello. Welcome to Adobe Technical Support.
Manoj: Hi There.
Manoj: Please allow me a moment while I check your previous chat.
You: That will be fine
Manoj: Thank you for staying online.
Manoj: I understand that you are unable to activate Photoshop Elements 13 application on your Windows 7 system. Is that right?
You: Correct I have windows 7
Manoj: Thank you for confirming the issue.
Manoj: I will be glad to assist you in resolving this issue.
Manoj: Just to be clear, could you please let me know where you are facing issues while trying to sign in?
You: I tried to sign in from the reset password email you sent but it did not work when I reset the pass word
Manoj: Okay.
Manoj: May I know if you are able to install the Photoshop Elements 13 application?
You: Another email has been received with same link to reset the pass word that went to Junk Mail. So what should I do?
Manoj: I am sorry for the trouble caused.
Manoj: Open Adobe.com on your system.
You: I inserted the disk and input the serial number but can not get past the ID & pass word. It says the combination does not work
Manoj: Okay.
Manoj: Not to worry. Please open Adobe.com in web browser and try to sign in there.
You: I have Adobe.com open and input my birth date. Now what do I do?
Manoj: Thank you.
Manoj: Now try to continue the installation.
You: The page just give a bunch of marketing or sales items but no launch the program info.
Manoj: Okay.
Manoj: May I know if you are still unable to login with Adobe sign in details while the installation ?
You: Now my CD Disc drive with the CD in it has refused to word. I have no way to sign in. I tried to get the set up through my control panel but it says install is trying to work and to retry but that will not work
Manoj: Please check if there is an installation window which is already opened and try to continue with the installation process.
Manoj: Check the task bar if there is the installation process is going on.
You: Nothing is going on with installation. The disc drive light is not on. Basically it is locked up and I can not open it
You: I tried the sign in button again but just got the same window to reset the pass word.
Manoj: Okay.
Manoj: Please close the installation window.
Manoj: Run the set up file now and start the installation process.
You: I closed all of the windows except this customer care window and my email
Manoj: Thank you.
Manoj: Now open the Disc drive.
Manoj: Run the setup file and start the installation process.
You: Okay the disc drive opened and is open now
Manoj: Now please continue with the installation process.
You: Do I just insert the Disc again?
Manoj: Yes, please insert the disc.
Manoj: Open the application folder.
Manoj: Run the setup file and start the installation process.
You: It brought up the install window and when i clicked on the install button it saad that installer was running and that I needed to close other adobe windows but only the customer care window is open
You: It also has the disc drive locked up again
Manoj: There might be an installer file running background.
Manoj: Please press Ctrl+Shift+Esc keys together on your keyboard to open Task Manager.
You: OK
Manoj: Now go to Processes tab.
Manoj: Click on Show processes from all users option and then check if there is any Setup.exe process is running.
You: FireFox.exe *32 is large and running
Manoj: No, please ignore it.
Manoj: Check if there is a process named Set up.exe running in the processes tab and end the process if it is listed.
You: There is no Set up.exe running listed on the page
Manoj: Okay.
Manoj: Try to start the installation now and check.
Manoj: May I know the status please?
You: I went to the Applications list and there was two Elements 13 there and one was running. I now have just one running but when I tried the installation again it just sent me to the sign in page which will not accept my old or new pass word
You: I now have two programs running Adobe elements 13 and customer care via FireFox running
Manoj: Okay.
Manoj: Thank you for informing.
You: The disc is not inserted at this time
Manoj: Please insert the disc.
Manoj: Copy the folder contents on your disc and then try installing the application.
You: How do I do that?
Manoj: Please insert the disc, open the disc folder, copy the entire Photoshop Elements 13 folder to the desktop.
You: This says it will take 50 minutes to copy them. Is that correct as i have to go some place soon?
Manoj: The files are huge in size, so it will take a while.
You: It now says there are 14 minutes remaining
Manoj: Thank you for informing.
Manoj: If you want to try installing the application later, you can try installing the application from Desktop by running the setup file from the desktop app.
You: There is still 8 minutes remaining. When this gets loaded to the desk top then what do I do.
Manoj: Once the copy of files is completed. Remove the disc and then open the desktop Photoshop Elements 13 folder, run the setup file in that folder to start the installation.
You: Ok. It still says it will take another 5 minutes to load
Manoj: Thank you for informing.
You: Now at 2.30 minutes remaining
Manoj: Thank you for informing.
You: Ok. The loading to desk top must be done & I have removed the disc
Manoj: Thank you,.
Manoj: Now open the folder which we copied now.
Manoj: Run the Setup.exe file from the folder.
You: i tried running the set up file but it says other items are open. I tried to close the one for sign i again and it will not close.
Manoj: May I know the error it is showing as while trying to close the other installation window?
You: The sign in window keeps asking for a ID & Password. When i put them in is says I must reset the pass word
Manoj: Okay.
Manoj: Close that previous installation window which is asking to reset the password and run the setup file now from the new folder which we copied now.
You: I said it would send notice to my email but I checked both the email and the junk mail and nothing arrived
Manoj: Robert, since the previous installation is started from the disc, we need to close that window and start installing from the desktop Photoshop Elements folder.
You: Ok I got everything closed and will retry
Manoj: Thank you.
You: The installer initiation ran and now I am back to the same problem.. When I try to sign in it says I need a new pass word but nothing happens
Manoj: Okay, Please allow me 2-3 minutes while I check and help you.
Manoj: Thank you for staying online.
Manoj: May I have your permission to connect to your computer remotely and try to solve the problem while you watch?
You: yes but I am running out of time.
Manoj: Okay.
Manoj: Could you please let me know how much time is available for you so that we will check if it is okay for the troubleshooting?
You: I have onlly 10 minutes left before I must leave. I can be back by 2030 (8:30 PM) if that will work
Manoj: In this case, I will leave this open, please contact us back when you find free time so that we will continue from this point to resolve the issue as early possible.
Manoj: Is that okay for you?
You: How do I get back to you at customer care. I am not sure how I got to this point.
You: Is there a reference number or ticket number I can use for reference
Manoj: Please use the bellow link to contact us back.
Manoj: http://helpx.adobe.com/contact/
Manoj:
Manoj:
You: OK
Manoj: I will make a note of the troubleshooting steps what we performed earlier, when you contact us back. Our agents will go through this interaction and continue from this point only.

To attempt a new chat session...
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
http://helpx.adobe.com/x-productkb/global/service1.html

I cant click and drag my photostream photos to pin them to my desk top with out them being very small and not being able to make notes in paint brush on them. I used to before the update.

I used to be able to open, click and drag photos from a photo stream folder, and pin them to my desk top. After the update my PC made me download icloud to my computer to access my photo stream pictures. Now if I go into my icloud photostream tab click and drag. It asks me if I trust the computer I am saving it to. If I click yes, it save this tiny picture to my desk top.
In order to accomplish what I need to do with the photos I have a few extra steps added to my perfect process. Has any body ran into this and do you know how to simplify this.
Thanks

1. If you break your post into paragraphs it is much easier to read.
2. I have no idea what your post is referring to, and how - if at all - it relates to iPhoto.
3. It's a good idea to re-read what you've posted, and ask yourself how it might look to someone who doesn't know you and doesn't know what's going on with your machine.

Remote Desk top access

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