Remote desktop client hangs and does not gracefully close when putting remote computer to sleep

I have my home lan setup with a VPN and a web page on my router that allows me to remotely wake my Windows 7 computer if I need to access it. Problem I have is with the RDP client on other computers or the Terminal Service (TS) on mine (I don't know which
is the issue). When I remotely tell my PC to sleep I expect the RDP client to gracefully close like it does if I select logout. Instead it hangs and then a disconnected/reconnected window pops up. I'm not sure if TS is sending the disconnect command to RDP
or not, but I just know that RDP client things it should still be connected and is trying to reconnect to a PC that is already asleep.
Is there a way to fix this RDP or TS issue or to I need to contact Microsoft more directly so they can fix it on their end?
Just to be clear the wake up is working and the computer is going to sleep when I tell it to, the only issue is that it does not appear that the RDP client gracefully disconnects from the TS when that system is put to sleep.
John B.

Hi John,
The default disconnection behavior is like what you see: just disconnect at once without any prompt message.
We have no approach to change it. It's by design.
Karen Hu
TechNet Community Support

Similar Messages

My iTunes v.10.6.3.25 is intermittently refusing to open. Sometimes re-booting my laptop works, sometimes not. I just put the computer to sleep, and when I woke it up, iTunes started automatically. Any thoughts?

My iTunes v.10.6.3.25 is intermittently refusing to open. Sometimes re-booting my laptop works, sometimes not. I just put the computer to sleep, and when I woke it up, iTunes started automatically (I had been trying to open it just before by clicking on a song file in my Documents window, and that's the song that started playing when the pc woke up). I went to my iTunes Help and clicked Updates/download iTunes 10.7 twice, but got nothing. Now, Im wondering if I should downloacd the entire 10.7, or whether that would overwrite all my files, erasing my songs. Anybody know? Thanks.

Hey thanks for replying.
Here's what I did:
First I tried the Winsock reset in the Command prompt. Nothing changed.
Next, I tried the instructions on http://http://support.apple.com/kb/TS4123. The only other program that came up on the 'Winsock Providers' tab on the program was 2 Windows Live applications, which I can do without. So I deleted all Windows Live Applications.
I did the Winsock reset in the Command Prompt again and rebooted my comp.
Unfortunately, nothing has changed. iTunes keeps freezing at various stages of the sync, then shows the candy cane-striped bar with either the words 'Finishing sync' or 'Cancelling sync', before showing the Apple logo.
Sometimes, iTunes gets to the syncing stage - "Copying # of ####" - where it will trudge through the first, second and third tracks before flashing "Copying 4 of ####" for a split second and I catch "Cancelling sync" briefly before the Apple logo appears.
Again, I've repeated the steps I mentioned in my previous post. Does ANYONE know when the new version of iTunes is set to be released?! This one is driving me INSANE, to say the least!!

ITunes 12.0.1 now just "hangs" and does not complete the sync with my iPhone (iOS 6.1.6).

Hello all,
I've seen similar posts earlier in Apple discussions, but I haven't come across a definitive answer yet…So, let me ask again:
Up until 6-7 hours ago, iTunes 12.0.1 was working perfectly well including syncing with my iPhone (I use an oldie but a goodie and it suits my purposes, iOS 6.1.6, 3GS). Specifically iTunes now "hangs" and will not complete the syncing process with my iPhone. It get to "2 of 6" in the backing up process, and then the spinning beach ball appears. I keep my iTunes library on a separate external HD (USB).
Even if I only want to launch iTunes 12 to use it (and NOT sync), the application freezes.
In similar posted questions, "Linc Davis" has asked that the user run a diagnostic using the Terminal utility. I have done this, and I paste the results below.
Any help with this is appreciated!
System Version: OS X 10.8.5 (12F45)
Kernel Version: Darwin 12.5.0
Boot Mode: Normal
Model: MacBookPro6,2
USB
   USB Optical Mouse (KYE Systems Corp.)
System diagnostics
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes hang
   2014-11-06 iTunes spin
User diagnostics
   2014-10-26 DiskAid crash
   2014-11-03 CalendarAgent crash
Kernel messages
   Nov 4 00:58:33   wl0: Roamed or switched channel, reason #2, bssid 4a:xx:xx:xx:xx:70 (note: I blocked these numbers out)
   Nov 4 09:11:52   SIOCPROTODETACH_IN6: utun0 error=6
   Nov 4 09:26:03   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   --- last message repeated 5 times ---
   Nov 5 00:53:48   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,464)->(2,668).
   Nov 5 00:58:25   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,444)->(2,644).
   Nov 5 02:48:38   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,440)->(2,640).
   Nov 5 02:48:38   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   --- last message repeated 1 time ---
   Nov 5 02:51:16   IOAudioStream[0xffffff8020a0b200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,420)->(2,620).
   Nov 5 08:10:45   SIOCPROTODETACH_IN6: utun0 error=6
   Nov 5 08:26:07   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 5 10:09:50   smb_ntstatus_error_to_errno: Couldn't map ntstatus (0xc0020050) to errno returning EIO
   Nov 5 12:43:34   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 12:46:11   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 5 16:55:00   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 21:51:41   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,418)->(2,618).
   Nov 5 21:52:04   IOAudioStream[0xffffff8010256400]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,658)->(2,858).
   Nov 5 21:53:44   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,478)->(2,678).
   Nov 5 21:54:28   IOAudioStream[0xffffff801567f000]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,458)->(2,658).
   Nov 5 22:00:05   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 22:08:48   IOAudioStream[0xffffff80180a4200]::clipIfNecessary() - Error: attempting to clip to a position more than one buffer ahead of last clip position (1,40c)->(2,60c).
   Nov 5 22:31:57   SIOCPROTODETACH_IN6: utun1 error=6
   Nov 5 23:01:19   wl0: Roamed or switched channel, reason #8, bssid 4a:xx:xx:xx:xx:70
   Nov 6 00:01:42   SIOCPROTODETACH_IN6: utun0 error=6
Loaded extrinsic kernel extensions
   com.freecom.driver.BoulderScsi (1.0.0d1)
Extrinsic daemons
   com.bitdefender.CoreIssues
   com.bitdefender.Daemon
   com.bitdefender.UpdDaemon
   com.wdc.WDSmartWareServer
   com.wdc.WDDMservice
   com.trusteer.rooks.rooksd
   com.sonycorporation.BloggieInstallerAgent
   com.oracle.java.JavaUpdateHelper
   com.microsoft.office.licensing.helper
   com.cisco.anyconnect.vpnagentd
   com.bitdefender.upgrade
   com.bitdefender.AuthHelperTool
   com.adobe.fpsaud
Extrinsic agents
   com.trusteer.rapport.rapportd
   com.sony.BloggieSoftware.AutoRun
   com.cisco.anyconnect.gui
   com.bitdefender.antivirusformac
   com.Livestation
   com.google.keystone.user.agent
   com.divx.agent.postinstall
   com.adobe.ARM.UUID
launchd items
   /Library/LaunchAgents/com.bitdefender.antivirusformac.plist
    (com.bitdefender.antivirusformac)
   /Library/LaunchAgents/com.cisco.anyconnect.gui.plist
    (com.cisco.anyconnect.gui)
   /Library/LaunchAgents/com.sony.BloggieSoftware.AutoRun.plist
    (com.sony.BloggieSoftware.AutoRun)
   /Library/LaunchAgents/com.trusteer.rapport.rapportd.plist
    (com.trusteer.rapport.rapportd)
   /Library/LaunchDaemons/com.adobe.fpsaud.plist
    (com.adobe.fpsaud)
   /Library/LaunchDaemons/com.bitdefender.AuthHelperTool.plist
    (com.bitdefender.AuthHelperTool)
   /Library/LaunchDaemons/com.bitdefender.upgrade.plist
    (com.bitdefender.upgrade)
   /Library/LaunchDaemons/com.cisco.anyconnect.vpnagentd.plist
    (com.cisco.anyconnect.vpnagentd)
   /Library/LaunchDaemons/com.microsoft.office.licensing.helper.plist
    (com.microsoft.office.licensing.helper)
   /Library/LaunchDaemons/com.oracle.java.JavaUpdateHelper.plist
    (com.oracle.java.JavaUpdateHelper)
   /Library/LaunchDaemons/com.sonycorporation.BloggieInstallerAgent.plist
    (com.sonycorporation.BloggieInstallerAgent)
   /Library/LaunchDaemons/com.trusteer.rooks.rooksd.plist
    (com.trusteer.rooks.rooksd)
   /Library/LaunchDaemons/com.wdc.WDDMservice.plist
    (com.wdc.WDDMservice)
   /Library/LaunchDaemons/com.wdc.WDSmartWareServer.plist
    (com.wdc.WDSmartWareServer)
   Library/LaunchAgents/com.adobe.ARM.UUID.plist
    (com.adobe.ARM.UUID)
   Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
    (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
   Library/LaunchAgents/com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID. plist
    (com.apple.AddressBook.ScheduledSync.PHXCardDAVSource.UUID)
   Library/LaunchAgents/com.divx.agent.postinstall.plist
    (com.divx.agent.postinstall)
   Library/LaunchAgents/com.google.keystone.agent.plist
    (com.google.keystone.user.agent)
   Library/LaunchAgents/com.Livestation.plist
    (com.Livestation)
Extrinsic loadable bundles
   /System/Library/Extensions/acsock.kext
    (com.cisco.kext.acsock)
   /System/Library/Extensions/BoulderScsi.kext
    (com.freecom.driver.BoulderScsi)
   /System/Library/Extensions/WD1394HPDriver.kext
    (com.wdc.driver.1394HP)
   /System/Library/Extensions/WDUSBHPDriver.kext
    (com.wdc.driver.USBHP)
   /Library/Audio/Plug-Ins/Components/Flip4Mac WMA Import.component
    (net.telestream.wmv.import)
   /Library/Internet Plug-Ins/AdobePDFViewer.plugin
    (com.adobe.acrobat.pdfviewer)
   /Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
    (com.adobe.acrobat.pdfviewerNPAPI)
   /Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
    (com.divx.DivXBrowserPlugin)
   /Library/Internet Plug-Ins/Flash Player.plugin
    (com.macromedia.Flash Player.plugin)
   /Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
    (net.telestream.wmv.plugin)
   /Library/Internet Plug-Ins/iPhotoPhotocast.plugin
    (com.apple.plugin.iPhotoPhotocast)
   /Library/Internet Plug-Ins/JavaAppletPlugin.plugin
    (com.apple.java.JavaAppletPlugin)
   /Library/Internet Plug-Ins/SharePointBrowserPlugin.plugin
    (com.microsoft.sharepoint.browserplugin)
   /Library/Internet Plug-Ins/SharePointWebKitPlugin.webplugin
    (com.microsoft.sharepoint.webkitplugin)
   /Library/Internet Plug-Ins/Silverlight.plugin
    (com.microsoft.SilverlightPlugin)
   /Library/Internet Plug-Ins/SonyOnlineMediaEngine.bundle
    (com.sony.sonyonlinemediaengine)
   /Library/Internet Plug-Ins/TVUPlugin.webplugin
    (com.tvunetworks.TVUPlugin)
   /Library/PreferencePanes/Flash Player.prefPane
    (com.adobe.flashplayerpreferences)
   /Library/PreferencePanes/Flip4Mac WMV.prefPane
    (net.telestream.wmv.prefpane)
   /Library/PreferencePanes/RapportPreferences.prefPane
    (com.trusteer.RapportPreferences)
   /Library/QuickTime/Flip4Mac WMV Advanced.component
    (net.telestream.wmv.advanced)
   /Library/QuickTime/Flip4Mac WMV Export.component
    (net.telestream.wmv.export)
   /Library/QuickTime/Flip4Mac WMV Import.component
    (net.telestream.wmv.import)
   /Library/Spotlight/GBSpotlightImporter.mdimporter
    (com.apple.garageband.spotlightimporter)
   Library/Address Book Plug-Ins/SkypeABDialer.bundle
    (com.skype.skypeabdialer)
   Library/Address Book Plug-Ins/SkypeABSMS.bundle
    (com.skype.skypeabsms)
Extrinsic shared libraries
   /usr/lib/libgutenprint.2.dylib
   /usr/lib/sqlite/libtclsqlite3.0.dylib
Global login items
   /Library/Application Support/WDSmartWare/WDQuickView.app
User login items
   Dropbox.app
   GREEN BUTTON.app
   SpeechSynthesisServer.app
Safari extensions
   Ghostery
   Facebook Disconnect
   Twitter Disconnect
   DivXHTML5
   TrafficLight
Restricted user files: 21
Font problems: 40
Bad plists
   Library/Preferences/com.apple.iphotomosaic.plist
Desktop file count: 25
Elapsed time (s): 75

Dear Linc,
Thanks, once again, for repeating yourself by sending me the message above (a message you have sent to MANY users with this problem)!
However, you give me this great opportunity to say two things: 1) YAHOO! I fixed the problem, and 2) I want to share how I did so because I hope it helps others.
With the help of reading info at this website http://osxdaily.com/2011/09/22/fix-the-itunes-library-itl-cannot-be-read-version -error-when-downgrading-itunes/, I followed this procedure:
1) I deleted the iTunes 12.0.1 app from my computer
2) In addition, in reading related details at the website above (i.e., by clicking on links on the page AND scrolling to the very bottom to view links to related articles), in my iTunes library folder, I changed MY CURRENT "iTunes Library.itl" to "iTunes Library.old", as the website advises. The current .itl file was the one being used by the iTunes app I had just deleted from my computer.
3) I went to the "Previous iTunes Libraries" folder and dragged a copy of the second-most recent .itl file to my desktop (for me, this file was "iTunes Library 2014-07-23.itl").
4) I re-named it to "iTunes Library.itl"
5) I then dragged a copy of the file in step #4 to my iTunes folder (the folder in which you now also have the "iTunes Library.old" file).
6) I closed all remaining apps on my computer that were opened and I restarted it.
7) Now, you don't have any iTunes app on your computer, so I downloaded a .dmg of iTunes 12.0.1.26 and installed the app (for example, you can download from here: http://www.macupdate.com/app/mac/5661/apple-itunes.
8) Once installed, I opened iTunes and immediately I got the dialogue box, "updating iTunes library" -- THIS TOOK FOREVER AS I HAVE CLOSE TO 1,000 SONGS + OTHER ITEMS IN MY LIBRARY!
9) I patiently waited until the library update completed, but it DID COMPLETE.
10) Viola! iTunes 12 is not "hanging" (or freezing) any longer. I can navigate around the application.
CAVEATS:
1) Before I first deleted "the corrupted" iTunes 12, I was able to open the Preferences panel, go to "Devices", and check the box that stops the app from syncing with my iPhone. This setting seemed to carry over; thus, I have not tried to sync yet…WISH ME LUCK!
2) After going through steps 1-10 above, I didn't immediately have Internet Radio available in the application (i.e., I didn't see it), but it is now showing up and it works! I just had to wait for a few minutes...
3) I also use iTunes Match, but I haven't turned it on yet in the newly installed app. On the iTunes Match page, it says, "Add this computer" or "No thanks". So, the app is behaving as if I'm just beginning to use iTunes Match for the first time. Later, I will click on "Add this computer", and I hope it goes smoothly!
4) This isn't a caveat, but I think I should say: my iTunes library is on an external USB HD (I have to say THANK GOD for that). Obviously, this has implications for doing steps 2 to 5 above. The newly installed iTunes 12 app had no trouble in finding where my library is (I had it set up this way back when I was using iTunes 10).
5) One last piece of advice: Make sure that when you plug your iPhone into any other computer only to re-charge but the iTunes app on that computer wants to sync with your phone, you DON'T let it sync. First, you should go to Preferences in the iTunes app and click on "Devices". Then check the box that says, "Prevent iPods, iPhones,…….from syncing automatically." After that, you would be able to plug in your iPhone to another computer to re-charge it.
FINALLY: I THANK EVERYONE WHO WAS WILLING TO SUGGEST SOLUTIONS TO ME REGARDING THIS PROBLEM! I see that MANY users are having this difficulty, so I thought it would be fair for me to share how I resolved the issue -- my iTunes is running fine now...

PS CS6 64 bit hangs and does not respond

On Windows 7, PS CS6 64bits hangs onto a side of desktop and does not respond as it launches. No error messages. 32 bits works fine. PS5.5 64 bit works fine. Only the regular windows 7 updates (no driver updates or other program updates other than Adobe Acrobat Reader) have been installed since I installed PS CS6 extended. Any idea what is happening? Worked fine for awhile.

It it worked fine for awhile then failed I would reset the preferences.
Start Photoshop and IMMEDIATELY hold down the Ctrl +Alt + Shift keys. You should get a reset window. If you see the splash screen you are too late.

Mail command in script hangs and does not release control to calling script

Hello folks,
I am running in a situation which I haven't seen before.
Main script calls function which executes another script.
No matter which statement is the last in called script, it hangs on the last line and does not return control to main script.
I tried to call another script not within the function - it is the same result.
Can you help please.
Below example of code:
--- Main script:
function checksum
set -x
/sybdump/ukgoald/scripts/egrep_expr1
##MAIN --- call to script script execution which runs mail command
checksum
---- trace execution of called script:
+ read A B RF_FULL_NAME
+ print
+ /usr/bin/mailx -s Checksum Report [email protected]
+ 0< /sybdump/ukgoald/dump1/egrep_expr1.log3
+ print
+ return 0
Edited by: ge**** on Dec 14, 2010 11:29 PM

Hello folks,
I am running in a situation which I haven't seen before.
Main script calls function which executes another script.
No matter which statement is the last in called script, it hangs on the last line and does not return control to main script.
I tried to call another script not within the function - it is the same result.
Can you help please.
Below example of code:
--- Main script:
function checksum
set -x
/sybdump/ukgoald/scripts/egrep_expr1
##MAIN --- call to script script execution which runs mail command
checksum
---- trace execution of called script:
+ read A B RF_FULL_NAME
+ print
+ /usr/bin/mailx -s Checksum Report [email protected]
+ 0< /sybdump/ukgoald/dump1/egrep_expr1.log3
+ print
+ return 0
Edited by: ge**** on Dec 14, 2010 11:29 PM

Computer crashes/hangs and does not accept any command?

why after opening Windows, computer crashes and does not accept any command?
only solution (compromise) which I found is to disconnect and reconnect the PC unit; Windows runs properly after the surgery to close it; next morning found the same problem...

Hello Liviu,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums I would like to direct your attention to the HP Forums Guide First Time Here? Learn How to Post and More.
I have read your post on how after your computer loads Windows, it locks up or freezes, and I would be happy to assist you in this matter!
For further assistance, I will need to know:
The Product and Model Number of your desktop computer.
The version of Windows you have installed on your computer.
If your computer has completed all of its important Windows Updates.
If you have updated your HP drivers using the HP Support Assistant.
If this is an on-going, or recent issue.
If you have added any new software or hardware to your computer.
If the computer is plugged directly into a wall outlet.
Please re-post with the necessary information, this way I will be able to research this further for you. I look forward to your reply!
Cheers!
MechPilot
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks” for helping!

Remote Desktop Connection to VM does not work after sysprep

Hello altogether.
Often asked, but never answered with an applicable solution!
What shall
we
do if
we
get no access to a Azure VM via Remote Desktop
Connection?
Everything went well: access to the VM via RDC was working perfectly!
Then
the idea came into
our
mind to create an image of the VM by use of the Azure Management Portal.
We
found that
we
had to apply “sysprep”
on the VM.
We
did it.
Then we did not take the image and decided to go on with the VM.
But if we start the VM we get no access via RDC!
We tried to find a solution by reviewing the already published contributions by other Azure
users. But none of the replies marked as answered supply with a qualified solution.
So can one provide a really applicable solution to us on how to arrange the further use of the VM?
Thank you in advance.

There is an issue right now where the VM may start unexpectedly after you have run sysprep and selected the shutdown option (which is normally what you should do).
http://social.msdn.microsoft.com/Forums/windowsazure/en-US/fafb9ee6-1e57-46ba-8440-27467ad986cf/image-capture-issue-vm-unexpectedly-started-after-guestinitiated-shutdown?forum=WAVirtualMachinesforWindows
But regardless of that issue - you can't use that deployed instance of the VM after you've run sysprep on it. It needs to stay shutdown, then you select Capture to create an image from it.
If you start it back up, either intentionally, or it is started unexpectedly because of the issue above, it will be sitting at the first interactive screen of setup. RDP is not working at that point, and since there is no console access to an Azure VM, there
is no way to get past that prompt.
For other scenarios, you might be able to attach the OS disk of that VM as a data disk to another VM, and while you could do that in this case too, there is no supported method for disabling sysprep at that stage of setup.
So while you could attach it to another VM to get data off of it (you would have to remove the VM first), the VHD is no longer in a supported state to use as a VM itself.
Thanks,
Craig

Outbound mail hangs and does not send

I have had the following issue for nearly 3 weeks on both my 10.4.11 computer and my 10.5.1 (now 10.5.2) computer. Outbound mail to my ISP (AT&T/SBC Global in San Diego) authenticates and is accepted, but does not complete the send.
Using Command-0 to open the Activity window shows some percentage of the message as successfully sent (short messages are 100%, longer messages are less than that), but it just sits there in that state for 2-3 minutes and then times out with a server is not responding, choose another server dialog.
I have the correct ISP settings for port 465 using SSL with password. I have tried both Mail and Entourage and both fail in the same way.
From my work network, I can send through this server without problem with this configuration on my 10.4.11 laptop.
I have a .Mac account and sending through smtp.mac.com works just fine on port 25 with SSL.
I have a GMail account and sending through smtp.gmail.com works just fine on port 465 with SSL.
Using Parallels and Windows XP on the 10.4.11 laptop that fails to send, I can successfully send mail using Outlook Express without problem.
Also from home, I can send a trivially short message through my ISP.
I have deleted and re-entered the server settings.
It seems to be loosely tied to one of the Security patches, but I can't swear to the timing.
I saw that 10.5.2 addressed an issue of connecting to certain SMTP servers and thought Hallelujah!, but there is still no joy here.
So, anyone else having this issue? Since XP and very short messages can succeed, it must not be a firewall issue or an AT&T/SBC issue. Since it behaves the same way in both Entourage and Mail, it must not be a Mail problem.
I think it's an OS issue that fails in certain circumstances with my DSL connection, although how that happens is a mystery. I think some sort of acknowledgement packet is being dropped that causes the computer to wait for something that isn't going to arrive, and it fails to complete the transaction.

Here is a tcpdump of what has become a typical session (below). This is on my 10.4.11 G5. Within the first second or two, the G5 and the SMTP server make a number of successful exchanges with the G5 pushing packets (marked with P) and the SMTP acknowledging them. Then, at 9:15:00, the G5 is failing to get an ack on sequence number 1269. At this point, the Activity Viewer for Mail is showing that the mail is 100% sent, but nothing more is happening. Five minutes later, I get the Server not Responding, Pick another Server message, and it all stops. My mail has not been sent, and is sitting in the OutBox ready for another try.
Excuse the legibility of this dump file. It may be necessary to copy and paste it into TextEdit to see it in a wide format without the line wraps.
09:14:59.642049 IP g5.51878 > dns1.sbcglobal.net.domain: 12049+ A? smtp.att.yahoo.com. (36)
09:14:59.662930 IP dns1.sbcglobal.net.domain > g5.51878: 12049 3/9/9 CNAME[|domain]
09:14:59.854481 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: S 124633682:124633682(0) win 65535 <mss 1460,nop,wscale 0,nop,nop,timestamp 1918352288 0,sackOK,eol>
09:14:59.880469 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: S 2322049902:2322049902(0) ack 124633683 win 65535 <mss 1460,nop,wscale 1,nop,nop,timestamp 2477518693 1918352288>
09:14:59.880565 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1 win 65535 <nop,nop,timestamp 1918352288 2477518693>
09:14:59.881418 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 1:136(135) ack 1 win 65535 <nop,nop,timestamp 1918352288 2477518693>
09:14:59.910462 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: . ack 136 win 65535 <nop,nop,timestamp 2477518696 1918352288>
09:14:59.918302 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1:828(827) ack 136 win 65535 <nop,nop,timestamp 2477518696 1918352288>
09:14:59.918346 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 828 win 65535 <nop,nop,timestamp 1918352288 2477518696>
09:15:00.121739 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 136:275(139) ack 828 win 65535 <nop,nop,timestamp 1918352289 2477518696>
09:15:00.242632 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: . ack 275 win 65535 <nop,nop,timestamp 2477518730 1918352289>
09:15:00.242696 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 275:334(59) ack 828 win 65535 <nop,nop,timestamp 1918352289 2477518730>
09:15:00.270559 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 828:887(59) ack 334 win 65535 <nop,nop,timestamp 2477518732 1918352289>
09:15:00.270619 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 887 win 65535 <nop,nop,timestamp 1918352289 2477518732>
09:15:00.405598 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 887:956(69) ack 334 win 65535 <nop,nop,timestamp 2477518746 1918352289>
09:15:00.405662 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 956 win 65535 <nop,nop,timestamp 1918352289 2477518746>
09:15:00.406766 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 334:387(53) ack 956 win 65535 <nop,nop,timestamp 1918352289 2477518746>
09:15:00.435646 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 956:1089(133) ack 387 win 65535 <nop,nop,timestamp 2477518749 1918352289>
09:15:00.435715 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1089 win 65535 <nop,nop,timestamp 1918352289 2477518749>
09:15:00.436897 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 387:488(101) ack 1089 win 65535 <nop,nop,timestamp 1918352289 2477518749>
09:15:00.562848 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: . ack 488 win 65535 <nop,nop,timestamp 2477518762 1918352289>
09:15:00.840660 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1089:1142(53) ack 488 win 65535 <nop,nop,timestamp 2477518789 1918352289>
09:15:00.840729 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1142 win 65535 <nop,nop,timestamp 1918352290 2477518789>
09:15:00.841439 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 488:557(69) ack 1142 win 65535 <nop,nop,timestamp 1918352290 2477518789>
09:15:00.870609 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1142:1179(37) ack 557 win 65535 <nop,nop,timestamp 2477518792 1918352290>
09:15:00.870677 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1179 win 65535 <nop,nop,timestamp 1918352290 2477518792>
09:15:00.871266 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 557:626(69) ack 1179 win 65535 <nop,nop,timestamp 1918352290 2477518792>
09:15:00.935431 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1179:1216(37) ack 626 win 65535 <nop,nop,timestamp 2477518799 1918352290>
09:15:00.935522 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1216 win 65535 <nop,nop,timestamp 1918352290 2477518799>
09:15:00.936292 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 626:663(37) ack 1216 win 65535 <nop,nop,timestamp 1918352290 2477518799>
09:15:00.967444 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1216:1269(53) ack 663 win 65535 <nop,nop,timestamp 2477518802 1918352290>
09:15:00.967540 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:00.968839 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:00.968859 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 2111:3559(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:00.968870 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 3559:5007(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:00.968878 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 5007:6455(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:00.968887 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: P 6455:6972(517) ack 1269 win 65535 <nop,nop,timestamp 1918352290 2477518802>
09:15:01.012550 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: . ack 663 win 65535 <nop,nop,timestamp 2477518806 1918352290>
09:15:02.066839 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352292 2477518806>
09:15:04.067275 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352296 2477518806>
09:15:08.068054 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352304 2477518806>
09:15:16.069542 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352320 2477518806>
09:15:32.072470 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352352 2477518806>
09:16:04.078442 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352416 2477518806>
09:17:08.090546 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352544 2477518806>
09:18:12.102363 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352672 2477518806>
09:19:16.114239 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . 663:2111(1448) ack 1269 win 65535 <nop,nop,timestamp 1918352800 2477518806>
09:20:01.012158 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1269:1322(53) ack 663 win 65535 <nop,nop,timestamp 2477548803 1918352290>
09:20:01.012247 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1322 win 65535 <nop,nop,timestamp 1918352890 2477548803>
09:20:01.017188 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: P 1322:1359(37) ack 663 win 65535 <nop,nop,timestamp 2477548803 1918352290>
09:20:01.017283 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1359 win 65535 <nop,nop,timestamp 1918352890 2477548803>
09:20:01.020076 IP smtp1.sbc.mail.vip.sp1.yahoo.com.urd > g5.50880: F 1359:1359(0) ack 663 win 65535 <nop,nop,timestamp 2477548803 1918352290>
09:20:01.020163 IP g5.50880 > smtp1.sbc.mail.vip.sp1.yahoo.com.urd: . ack 1360 win 65535 <nop,nop,timestamp 1918352890 2477548803>

Unable to transfer photos (jpeg) from desktop to SD card. Appears as if successful then does not show up when put SD card in camera.

Unable to transfer photos (jpeg) from desktop to SD card for Cannon Power shot camera.
Appears as if successful, jpegs show up in SD card window, but they do not show up when I put SD card in camera.
Go through entire process to no avail. SD card is not locked.
Thank You
L

Ahh, extra info ahead...
Pictures on SD card, SanDisc-SDHC, 4GB Card, are jpeg. The ones I would like to put on the card are jpeg as well.
SD format MS-DOS (FAT32) .
3.876 GB available on card.
I have
Exported the pics from iPhoto to the desktop. Inserted sd card into side of iMac. The icon of card popped up.
Attempts to no avail:
1)   Dragged the photos to the disk icon for the sd card.
2)   Dragged pictures into the DCIM folder (where all photos taken on camera resided).
3)   Created new folder. Put photos from desktop into folder and dragged ne folder inside DCIM -since pictures taken at different times had their own folders inside the DCIM folder.
Every time the photos/files end up showing up on the sd card as long as it is in my computer but when ejected and inserted into my camera, all imported photos/jpeg file are gone.
Hmmmmm

Hp Laserjet pro 100 m175mw heats up very fast and does not come close to the specified print speed.

I got myself the above all-in-one colour printer and have realised that the printer heats up very fast. After about 15-20 prints (sent in smaller files as advised by the manual), the printer heats up and each page took almost 2 mins to print. Frankly, I have never encountered such problem with any of my previous three laser printers. Anyone can point out what could be wrong or at least what can I do to reduce the problem from popping up.
Personally, I suspect this is a hw design problem....will be contacting HP too see what is their input.
Also the actual printer speed is not even close to the spec stated on paper.
regards
Colossus

Hi Colossus,
Follow the steps below.
1. Turn off the printer, and then remove the power cable from the back
2. Wait about 2 minutes, and then plug the power cable directly into the wall outlet
3. Turn on the printer
If you still have the same issues you will need to contact our techincal support for additional troubleshooting. The number for US/Canada is 800-474-6836, if you are outside the US/Canada region click on the link below to obtain number for your region.
http://www.hp.com/cgi-bin/hpsupport/index.pl
I am an HP employee.
Say Thanks by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"

Mac OS will not allow me to put my computer to sleep with the power button

With my old operating system I was able to press the power button one time and it allowed me to transition to a sleep mode after downloading new operating system I am not able to do this function anymore has anyone else had the same problem or is there a known fix for this problem.

In Mavericks the behaviour changed to turning off the display.
By holding the power button for approximately 3 seconds the dialog known from previous versions of OS X shows up from where you can put your computer either to sleep, perform a restart or turn it off.

Firefox 4 b10 loads fine, but when typing in search it hangs and does not complete the page. can scroll page, but cannot click on anything on the page. Please help i like useing 4 b 10

on the search bar far right where you can book mark the page to the right of this it is red and x'd out. so if there is some help great. fully unintalled firefox 4 b10, including removing the directories where program resided. rebooted computer, reinstalled it and still did the same thing.

'''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
While you are in safe mode;
Type '''about:preferences#advanced'''<Enter> in the address bar.
Under '''Advanced,''' Select '''General.'''
Look for and turn off '''Use Hardware Acceleration'''.
Poke around safe web sites. Are there any problems?
Then restart.
If that did not help;
Start your '''Computer''' in safe mode. Then start Firefox. Try '''Safe''' web sites.
'''[http://encyclopedia2.thefreedictionary.com/Linux+Safe+Mode Starting The Computer In Safe Mode; Free Online Encyclopedia]'''

When trying to start Firefox It hangs and does not load. I get a APPLE PINWHEEL and all functions on the laptop stop. I can only power off to stop the action.

Each time loading Firefox this happens. It just started yesterday. I have downloaded another copy of Firefox and tried that. I have download 3.6.19 and 5.0 versions and both do the same thing.I do not know what to do next

I have reviewed your suggested reading. NOTHING on this page is applicable.
I have deleted the original FIREFOX, UPloaded and installed 3.6.19 and also tried 5.0 version. I have not been able to get FIREFOX working again. I am very disappointed.
Once FIREFOX TRIES TO START the MENU BAR APPEARS AND THE LOCATION BAR APPEARS WITH NO PAGE SELECTED AND THE PINWHEEL STARTS TURNING. FROM THAT POINT ON MY COMPUTER IS LOCKED UP. Can you help PLEASE>
Pat

App store for Mac hangs and does not open

When I click on the app store icon on my desk top, it just bobs and never opens. However it is running in the background as my computer starts moving very slowly and hangs if I try to restart or shut down.
How do I fix this?

Hey guys,
My app stores was actually working very well when I first downloaded the update. I actually bought 2 applications.
It's now behaving as described above, bounces for a bit then I get "App Store quite unexpectedly"
I initially installed the Combo update knowing it's virtues, I later reinstalled and repaired permissions, no luck. I even trashed the App Store and repeated the Combo install with a permission repair.
If there is anything I can Suspect, it maybe Clean My Mac, I used the software once last week, but i don't recall a clear connection between it and the App Store behaving as such.
further, I'd like to add that surprisingly the Dock icon is showing me a Badge with the number of software updates... strange.
Any help or suggestions would be highly appreciated!

Unpredictably, Firefox hangs and does not load websites. It can be closed, but will not restart without shutting down the Firefox.exe *32 process via task manager.

This happens during almost every session I am online with Firefox on this computer alone. I have been using FF for years without issue.

Way too complicated to solve the problem of "firefox is already running ....etc." and there must be a more simple solution to this problem which occurs once in awhile.
It seems to me that Mozilla developers can find a better solution and one that allows control-alternate-delete to fix the problem.
Otherwise, it is just resort to the old reboot solution.

Remote desktop client hangs and does not gracefully close when putting remote computer to sleep

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