Remote Desktop Connection Authentication Error from Windows 8.1 Pro to Windows 7 Pro

I keep trying to connect to my server running Windows 7 Pro from my laptop running Windows 8.1 Pro, but I get the following message after providing
my credentials:
"An authentication error has occurred (Code: 0x8007001f)"
I can't find any reference to this error code being associated with using remote desktop.

Hello,
Are you connecting to a server as part of a domain ? if so confirm you are using adequate credentials for remote desktop for example: username: domain\administrator 
if not you can try connecting to the localhost using:
username: .\administrator   - for example
also you can try running your remote connection in admin mode:
Win + R - bring up run then type:
mstsc /admin
hope that helps.
Cheers,
Harry

Similar Messages

  • Remote Desktop Connection - Authentication error

    Hello,
    I wish to connect to my work PC from my laptop. The remote desktop connection was working fine till yesterday, but today i receive the following error when i try to connect - 
    "An authentication error has occurred. The Local Security Authority cannot be contacted. Remote Computer: <name>."
    I have Win 7 ultimate installed on my 32 bit system, and have tried solutions proposed in the other threads. I do not require a NLA check for connection, i have always used the remote desktop with this option unchecked. Could anyone help me with this please?
    Is this a error on my Laptop, or do i need to contact the network administrators for this?

    Hi!
    It could be as easy as you need to change your password on your domain accout.
    Are both computers connected to the same domian or is your work computer connected to a domain and your laptop connected to a workgroup?
    If your password has expired, this error can occur, so I would start to check that since it stoped working over night.
    Best regards
    Andreas Molin

  • Remote Desktop Connection - internal error

    My laptop is running Windows 8.1 and since yesterday has starting giving problems when connecting to remote PCs using Remote Desktop Connection.
    It asks for the password and then shows 'Configuring remote session' for about 30 seconds and then displays 'An internal error has occurred'.   Another PC on the same network is able to connect to the remote PC without problem.  I've tried connecting
    to four other PCs with this laptop and two work and three don't.
    I've tried changing various settings such as bitmap caching and clipboard sharing etc.  Nothing makes a difference.
    I've also used system restore to reverse recent windows updates and that hasn't helped either.
    Any ideas?
    What can cause 'An internal error has occurred'?  Will it be writing to a log somewhere that I can look at to find further information about the error?
    Thanks
    Andy

    I'm not sure if you meant there could be a problem with the user profile on the laptop or the one on the server I'm trying to connect to?
    However, it seems to be the latter.  I just created a new user account on the server and can now remote into it from my laptop.  If I try the original user account again (Administrator) then I get the internal error message.  Other client
    PCs can still log-in to the server using the same Administrator account without problem.
    Is there something I can do (either to client or server) to clear the fault with the Adminstrator account without wiping that account on the server?

  • Remote Desktop Connection with WRT54G from Novice

    Well, I’m usually pretty good at using Google and forums to eventually figure out how to fix my problem but this one absolutely has me stumped and I’m hoping someone out there has an answer for me. For the record, I have probably a beginner/intermediate knowledge of computers so if you know the answer to my problem, try to explain it simply! ****TO ANYONE WHO TAKES THE TIME TO READ THIS THING AND CAN OFFER SOME ADVICE-THANK YOU!!!!***
    THE PROBLEM
    I would like to be able to use Remote Desktop to log into either of my home computers from basically any computer on the internet.
    THE SETUP
    I have two computers, whose names are LAPTOP and DESKTOP that are both running Windows Vista Ultimate. Both of the computers are connected to a Linksys WRt54G Router ; one wired, the other wirelessly. The Linksys router is then connected to a Westell DSL Modem that connects to AT&T’s internet service.
    SETTINGS
    My DSL service only provides me with a dynamic IP address so I signed up with no-ip.com. Through that site, I bought a domain name and downloaded their small program that runs in the background of my desktop computer. The program checks what my IP address is every couple of seconds and if it changes, it notifies their server so that anyone who types in my domain name is directed to the new IP address.
    ROUTER (Firmware 4.20.6)
    Basic Setup Page: The Router Name is just the model number, the Server Name is my DSL provider and the Domain Name is the name I chose and registered with No-IP.com. (www.mydomainname.com, for example.) DHCP Server is ENABLED. DDNS Service is DISABLED. Under Advanced  Routing, it is set in GATEWAY mode.
    Security Page: Firewall Protection is ENABLED. Block Anonymous Internet Requests is NOT checked. Filter Multicast, Filter Internet NAT Redirection and Filter IDENT ARE checked.
    Applications and Gaming Page: I chose two port numbers, one for each computer that I want to connect to. On the first line, I have Application: RDP, Port Range: 49200 to 49200, Protocol: Both, IP Address (The IP address of the computer I want to connect to) and the Enable box IS checked. [I did the same thing with the second line for the other computer, but with a different port number and that computer’s IP address)
    Administration Page: Access Server is HTTP, Wireless Access Web is ENABLED, Remote Management is ENABLED through Port 8080, and UPnP is ENABLED.
    WINDOWS VISTA SETTINGS
    First, I went to the Remote Desktop Settings of the target computer and ENABLED Remote Desktop Connection and allowed computers running any version of Windows. I also confirmed that the box labeled “Allow This Computer To Be Controlled Remotely” WAS checked. I then made sure that I had a user name, it had a password associated and that it had Administrator priveledges. I went back to the Remote Connections screen and added the user name as being allowed to connect. (I think this is redundant since it’s both the owner of the computer and has Administrator Status.)
    Next, per Randomly Googled Internet Advice, I went into the registry and changed the port number that Remote Desktop listens for incoming connections to Port 49200 to match the router settings. [Registry Entry that I modified was: HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Terminal Server\WinStations\RDP-Tcp]
    Finally, I went to the Windows Firewall and Added (opened) port 49200 for use as a Remote Connection. I kept the protocol as TCP and confirmed the scope was set for Any Computer.
    CURRENT STATUS
    If I go to Explorer and enter my IP address with a colon and the specify port 8080, I can get the login screen for the router. Same thing happens if I just enter my domain name and port 8080. However, if I switch the 8080 port and use one of the ports I chose (49200), it cannot connect, either using the Public IP address or the domain name. (I’m trying to connect using a wireless card and not connected to my local network so I know it’s the same as if I was anywhere else.)
    I’m not sure why it won’t let me connect; it feels like the router will not allow the connection to pass through it to the port I’m asking it to forward to. I’m guessing someone out there who took the time to read it is shaking their head at all the information I provided and knows the one dumb thing I missed!
    Thanks again!

    I'm attempting to do the same thing with my home network. the only differences are that i have cable internet from comcast and i'm running vista business. my router is the wrt54gs. i'm assuming that the web page is similar for adjustmants. To be honest i cannot figure out how to do a remote destop too. so i went to www.logmein.com and installed the program. once installed to to every computer you want to have access too and log into the website. then click on the add computer icom. full control app sharing etc... even better when you connect you have the option to deactivate the local host mouse and screen to prevent anyone seeing what your doing.
    If you resolve the router issue would you let me know. plz thanks
    Forest

  • Remote desktop connection manager on windows 8.1, can't connect to windows server 2012 R2, Socket closed

    remote desktop connection manager on windows 8.1, can't connect to windows server 2012 R2, Socket closed each time i try to open remote connection to the server,
    does remote desktop connection manager V2.2 not compatible with windows 8.1, and if so, is there are any other compatible versions
    or what's the problem,
    Mahmoud Sabry IT System Engineer

    this issue maybe will be fix by latest version, we still waiting for it
    maybe your issue can be fix using this methods
    https://social.technet.microsoft.com/Forums/windowsserver/en-US/61f218a5-5ef8-49da-a035-90cdd64fc9a0/problem-with-remote-desktop-connection-manager-error-3334?forum=winserverTS
    http://shawn.meunier.com/?p=1#comment-43

  • WINDOWS 7| COM Ports go unresponsive on Remote desktop connection

    Hello we are experiencing a strange problem and let me explain in detail:
    Problem:
    We have a remote desktop connection from a PC (PC1) to remotely login and control PC2 which in turn has some hardware devices connected via COM Port of PC2. We observed that the Serial communication between the Hardware devices and the PC2 drops on some
    occasions when we make a remote desktop connection to PC2 from another PC. Could  anyone share some of your experiences? Has it been noticed before?
    I will also take a look at the possible port conflicts but is there any other obvious reason for this to happen?
    System Information:
    OS: Windows 7 Professional
    Regards
    Sesha

    Dear Dharmesh and Dear Hicham,
    First of all thank you very much for your quick reponses.
    Since it happens in a remote server environment I have asked our support personnel to check this settings. I will keep you updated as soon as I hear from them. In addition I would like to ask you one other question:
    Since it does happen occasionally could you recommend me which types of logfiles(event logs etc.,) or information should be collected if it happens again? so we make sure it does not get overwritten?
    Thank you and Best Regards
    Sesha

  • Remote Desktop Connection won't work from Leopard to Windows XP

    Hi, folks:
    I'm unable to connect to my work XP computer via my home iMac (Leopard 10.5.7) using Microsoft's Remote Desktop Connection for Mac. The XP settings are correct, I'm connected on my work network VPN, and I don't believe I have any router firewalls causing the problem --- the reason I know this is because I also have an MacBook running Tiger (10.4.11) and it has been connecting to my work PC without any problems. So, this must be a Leopard firewall setting?
    As far as that goes, on my iMac I've got Screen Sharing, Remote Login and Internet Sharing turned on. Again, work network VPN is on.
    I'm getting this error from Remote Desktop Connection:
    "The Mac cannot connect to the Windows-based computer
    This problem can occur if:
    - The Windows-based computer is not set up to accept remote connections
    - The Windows-based computer is not turned on
    - The Mac, or the Windows-based computer is experiencing network problems
    Try connecting to the Windows-based computer again, or contact your administrator"
    Anyone know of a fix? I'd greatly appreciate it!
    Thanks.

    What Firewall setting do you have on your Mac? Try setting it to allow all connections. At least as an experiment.
    Do you have any Proxies set in System Preferences -> Network -> Advanced -> Proxies? If yes, then is it possible that "Bypass" list is not covering the XP system.

  • Remote Desktop Connection from a Windows 8.1 laptop to a work PC using Windows 7

    Hi!
    I posted this question in the MS Community forums and they redirected me here... I searched the forums here but didn't find anything that helped with my problem. So here is my original question (posted originally here: http://answers.microsoft.com/en-us/windows/forum/windows8_1-networking/remote-desktop-connection-to-a-work-pc/5fa25045-de24-4a7c-9c8e-caf9ce17e444):
    For the past few weeks, I've been trying to set up a VPN connection to my work PC so I can work from home.
    Work PC runs on Windows 7 (I assume Pro, but I can't confirm at the moment).
    Home laptop runs on Windows 8.1 (the laptop came with Windows 8 already installed, so I assume it's the standard, or Home, edition. I manually upgraded to 8.1).
    Now, after many migraines and sleepless nights fiddling with settings, the VPN connection works. However, what prevents me from completing the connection is Remote Desktop Connection.
    Here's the error I get:
    "Remote Desktop can't find the computer "<computer name>". This might mean that "<computer name>" does not belong to the specified network. Verify the computer name and domain that you are trying to connect to."
    Note:
    - I DO have the correct computer name. I have a working connection to my work PC from my personal desktop PC (running XP), though I sometimes need to travel and a laptop is much more practical to carry around than a PC... ;)
    The VPN Connection Wizard never asked me to enter my destination PC username and password (so my work Windows credentials). Why?
    Any ideas as to why Remote Desktop doesn't want to connect?
    Any suggestions as to what I can try to fix the problem?
    Thank you for all the help!
    Julie

    Are you able to ping the remote system by name? It sounds as though you are connecting to VPN but are unable to resolve the names of the host network. A few things that I would think of:
    If the home system is not on a domain and the work system is, you may need to use the Fully Qualified Domain Name (FQDN). For example, instead of
    computer you would enter computer.domain.com.
    You may want to check if your VPN connection is configured as a default gateway, otherwise if your home and VPN network have the same IP address range you may be experiencing a conflict.
    See the instructions provided here.
    You also may want to check the DNS settings for the VPN connection to ensure that it is finding the DNS server for the remote network and thus is able to resolve the hostname.
    You may want to try connecting Remote Desktop via IP address to determine if the issue is with name resolution (DNS) or connectivity.
    Brandon
    Windows Outreach Team- IT Pro
    The Springboard Series on TechNet

  • Remote Desktop Connection to Windows 8 PC from other computers crashing

    Hi all.
    Was hoping someone would be able to help me with an issue I'm having.
    I'm trying to get a LAN remote desktop connection established to my Windows 8 laptop. It's an HP ENVY 17t-2100 CTO 3D Edition Notebook PC. Note that I'm running Windows 8 Pro only - not 8.1 as HP haven't released 8.1 graphics drivers for this laptop and probably
    never will. The computer has a single user profile that has full administrator rights.
    I have followed numerous web tutorials on how to turn on Remote Desktop. I've gone into Advanced System Settings > System Properties > Remote > checked "Allow Remote connections to this computer". All seems ok to me. 
    The problem comes when I try to establish a connection. When the connection is made, it almost instantaneously crashes the session on the computer or device trying to connect. The RDP client on my Windows 7 laptop, Mac OSX or Mac running Windows 8.1 Pro just
    crashes, while the RDP iPhone or iPad app simply flickers for a few seconds then goes back to the main screen. Meanwhile, the HP ENVY loads the lock screen and displays a message saying XXX device is connected remotely and it won't let me log back in to kill
    the connection or do anything. I have to restart the computer from then to be able to use it again.
    I'm convinced there's not a problem with my local network as the HP ENVY can RDP into the Windows 7 laptop or Mac running Windows 8.1 without any problems. All computers are connected via Ethernet to a Linksys/Cisco wireless ADSL modem router which supports
    Gigabit. The iPhone and iPad of course connect to the wifi network from the Cisco/Linksys modem router
    I've also had a brief look at the RDP local connection logs. From what I can make out, they confirm that a user has successfully logged in, but they don't provide a crash log or a log of the user ever disconnecting, probably because I have to restart the computer
    to continue using it. Dead end there, it seems.
    The HP ENVY is connected to 3 external HP LED monitors. I've disconnected them and tried all devices with no luck. I've also played round with the RDP client settings to not mount drives or printers and the HP ENVY has no printers connected anyway, though I've
    done all I can to remove any printer drivers as I've read elsewhere that they are what could cause the problem, but I've had no luck. 
    If anyone can suggest anything more that I can try, I would be unbelievably grateful! I'm more than happy to provide screenshots or videos of what happens when I try connecting. I'm not sure what you experts would find immediately helpful so just ask away if
    you think I can provide anything.
    Thanks in advance!
    rugbyreff

    The first thing that I would try is to uncheck all of the boxes for local resources on computer running the RDP client. It is possible that a device, such as a printer or other redirected device, is causing the crash. You can also look under Event Viewer
    in the event logs of both systems and see if anything unusual appears when you attempt the remote connection.
    Brandon
    Windows Outreach Team- IT Pro
    The Springboard Series on TechNet
    Hi Brandon
    Many thanks for your suggestions. There's nothing in the logs that I could find, like I said in the original post. I've also tried connecting with bare minimum settings on all devices (FYI the iPad and iPhone version don't support the use of printers) and
    this still hasn't helped.
    If you have any other ideas I'd be very glad to hear them!
    rrugbyreff
    "If it's worth doing, it's worth overdoing" -- MythBusters

  • Remote desktop connection from windows computer to TC

    hi all,
    what I have: I have a TC 2TB, bought it three months ago.
    what I did: I have set it up at home. Using as base station for all my devices, iphone 4, ipad 2, macbook air and also other laptop. My TC is connected to ADSL modem with an ethernet cable (as expected). with port forwarding option of ADSL modem (in NAT Properties), I managed to forward any connection to TC. I have a static IP by the way.
    what I can do: from work or anywhere else other than my home network, I can connect to my static IP (via "Connect to Server" option in any mac device), it pops up a user name and password window, I login with my TC user name and decive password. In an instant my TC disk is mounted on my desktop, and I can reach all my files in it as if it is an external hard disk.
    what I cannot do: from a windows computer outside my network, I cannot connect to TC. I try to do this through "Remote Desktop Connection". Is this possible? If so how? Is this a problem related to network connection or TC settings?
    aakibar

    You cannot remote desktop into a TC..
    In fact you cannot remote access a TC from windows.. sorry.. but SMB protocol is blocked on the internet.. there are work arounds but no security.. don't do it.
    The only other protocol the TC offers is AFP.. there is no AFP file access software available for windows. You need to use a Mac.
    The best alternative is vpn.. replace your current adsl modem router with a vpn one.. eg draytek.. then you can access your home network. Since I presume when you say you have static ip you mean public IP then vpn is easy (well once setup it is).. reliable and secure.

  • I have a time capsule connected directly to fiber connection. I have connected a windows server directly to TC and configured it for remote desktop connection. From my interanet I can access srvr but not from my home. What config I need on TC?

    I have a time capsule directly connected to fibre optic point out. All pcs and macs are connected wirelessly to the internet. I have connected a windows server pc to TC. When configured for Remote desktop connection, I can access windows server from within interanet but don't know how to access it from internet. I guess I need to change some settings in TC to get some ip adress for the remote desktop connection from my home. Anyone who can help me out? Appreciate it.
    Narmin

    I am a little lost now.. I have read again your title and your first post.. and they seem inconsistent.
    In the title you state.
    From my interanet I can access srvr but not from my home.
    Interanet is not a word I know.. I assumed intranet...are you talking about internet or intranet? And just to be clear say WAN or LAN.. !! Is your home part of the interanet??
    In the first post you state,
    I can access windows server from within interanet but don't know how to access it from internet.
    Now this is more normal.. the issue is not in the home at all, it is accessible from there but fails from internet. If this is correct, then you can do a few obvious things to determine where the problem is.
    But first I need to know are you actually testing from a different internet connection to your home lan.. you are not just trying the public IP from inside the LAN as that will fail due to the TC not doing NAT Loopback.
    I am also assuming the TC is the only router in the network, and has the public IP on the WAN interface.
    And I am also assuming you have turned on the ping responder and you can actually ping your public ip from the internet and get a response. This helps no end in figuring out where there are issues. Strange but I have no idea if there is a ping responder in the TC WAN so you might need to forward that as well. Also if you have a dynamic public ip address are you using dyndns or no-ip or some other service to connect.
    1. Test bypassing the TC.. plug the internet connection straight into the windows server,, and test if you have access. If yes, the TC is the problem.. if not, your setup on the windows server is wrong.. look at firewall in particular.
    2. Assuming from test 1 the TC is the problem, Post the screen shots of the port forwarding setup for us to look at.. that is by far the easiest way to check it out.
    There are lots of references to port forwarding in the TC.. eg
    http://must-know-mac.blogspot.com/2008/07/how-to-port-forward-time-capsule.html
    The things that generally go wrong are firewall on the computer that is accepting the port.
    The ISP doesn't allow connections on a particular port. (not likely in your case)
    The router is behind another router.. double NAT will kill any port forward.
    Upnp has already allocated a port.. not an issue as TC doesn't use upnp although a reboot of everything after you set port forwards is well worth it.. amazing how things don't stick properly without a reboot.
    IP on the receiving device is not static and so changes.
    Not enough or right type of ports are opened. This is always messier than it looks as one port is often not enough for two way communications.

  • Remote Desktop Connection - Windows Network Level Authentication

    Hi
    I'm trying to find a piece of Remote Desktop "Manager" software for Mac which supports Network Level Authentication (NLA). When NLA is enabled on a Windows Server I am unable to connect via CoRD or Royal TSX.
    The reason I say "Manager" is because I have many, many windows servers I need to connect to and so I like to use software such as the above to save a list of all the servers for ease of access - this saves me having to type in the name of the server each time.
    At the moment, for those servers with NLA enabled, I have to fire up Remote Desktop Connection for Mac and enter the name. I realise I could save this each time but then I would have LOADS of shortcuts.
    Any ideas/proposals on pieces of software that can cater for this?
    Thanks!

    Hi!
    Royal TSX actually supports NLA but you have to use the FreeRDP plugin instead of CoRD and enable the setting in the advanced settings of your RDP connection.
    cheers,
    felix

  • I have Remote desktop connection for my mac running osx 10.6.8 and I have a windows xp laptop, I want to have my mac be able to run the windows xp from my pc, how do I do it?

    I have Remote desktop connection for my mac running osx 10.6.8 and I have a windows xp laptop, I want to have my mac be able to run the windows xp from my pc, how do I do it?

    Hello Fiona,
    Congratulations on your new iPhone!  You can sync information to your iPhone from your MacBook Pro using the Info tab in iTunes when your iPhone is connected.  Use the steps in the following article:
    iOS: Syncing your data with iTunes
    http://support.apple.com/kb/ht1386
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Remote Desktop Connection for Mac to Windows - logout error

    Hello
    I'm trying to use Remote Desktop Connection (RDC) to get from my Mac into a MacMini running Windows XP Professional. I can log into the Windows computer, but once I put in my password and click OK, it logs out of the Windows machine. Is there some sort of sharing preference or configuration that I'm missing that's making this happen?
    I want to be able to use RDC to access the Windows machine and keep everything up still on the Windows machine.
    Thanks

    Since RDC is not an Apple product, you'll probably want to use a forum dedicated to Microsoft's Mac products such as <http://www.microsoft.com/mac/community/community.aspx?pid=newsgroups> rather than an Apple forum
    Be sure to search the forum first in case someone has already had a similar question answered.

  • Control alt delete from remote desktop connection through virtual pc windows xp on windows 7 professional

    Ok this is an odd one but I am connecting to a server through a vpn which only works on windows xp so I ran a virtual pc instance to connect, and then did a remote desktop connection to the server (Windows server 2008). I need to be able to activate the
    control-alt-delete combination on the server however, to change a password. ctrl + alt + del obviously goes back to my actual machine, and ctrl + alt + end acts on my virtual pc. Is there any way to push the command through to the remote server?

    Hi Cooljoe,
    Based on my understanding, local machine control-alt-delete key combination is control-alt-delete.
    Virtual PC's control-alt-delete key combination is Right Alt - Delete.
    Remote Destop session's control-alt-delete key combination is ctrl + alt +
    end.
    There should be no conflicts between them.
    Regards,
    Wilson Jia 
    This posting is provided "AS IS" with no warranties, and confers no rights. Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can
    be beneficial to other community members reading the thread. ”

Maybe you are looking for